SOTADental referred me to Neo Dental clinic supposedly to number one dentist in Cancun sometime in…read moreNovember of 2022. Dr. Miller. According to my experiences he is not even number one dental technician!! The first part of my dental care was a success because surgery performed by incredibly qualified surgeon Dr. Omar Lugo, who actually performed my entire implant surgery and ensured painless recovery and healing process, which was monitored by my local dentist as well. But unfortunately Neo Dental so called #1 dentist took out one of my perfectly fine implant for his own convenience so he can finish quickly and hop on to the next patient!. Upon checking the scan Dr Miler him self confirmed everything was integrated properly. But unfortunately when it was time to work on that implant I received a message that my appointment has to be rescheduled and that I have to stay in Cancun for another two weeks because they didn't have an abutment for that implant (proof on file). (There was plenty time to order that before I returned). But...it wasn't. I had to extend my stay because of that and after my husband went home Dr. Miller told me he will manage to finish my treatment sooner so I don't have to stay too long. To make that happen he personally picked me up the next day and worked on my implant that he didn't have abutment for. At some point he called to his assistant for extra Anastasia and soon after I was done. He the went outside and made a phone call and when he returned he set down and said; "here is your implant, it failed". I was speechless. To make things worse I still ended up staying two more weeks and even after second attempt my teeth wasn't made any better than a horse shoe. To fix my problem contacted Dr Omar as I figured he would be the most appropriate one to contact I was fortunate to arrange that and went to see Dr. Omar on October 1st, 2023. I am happy to say that he was able to fix the issues created by Neo Dental clinic which involved tightening and replacing some abutments, correcting my bite, aligning my teeth and giving me new set of beautiful set of zirconia teeth that brought my natural smile back. According to SOTA dental owner and Neo Dental this wasn't possible, SOTA Dental owner sees a smoke on the scan and Dr. Miller said I had a such a small mouth. If I had such a small mouth how did he manage to put such a big teeth in such a small mouth? Well, I got news for them with passionate team of professionals like Dr. Omar anything is possible. In response to SOTA owner response to my review. your emails said enough. When it comes to speaking of truth, you and truth are very far apart! Your emails and Millers messages could make a lot more interesting story than your Drs notes. I have a have great smile and fully functional mouth thanks to a Doctor Omar Lugo, you definitely can't take credit for that!! This time around I personally managed my care!!! And don't worry I I got in touch with Dr. Miller and dropped him a few lines as well.

Very nice work, fast and painless. I'm from the US and had no difficulty communicating or setting…read moreup appointments. Awesome prices and my dentist said they did beautiful work! (2 crowns and 1 veneer)

I've only done a cleaning and a check up with Dr Carlos Escalante Martinez, but I had a really good…read moreexperience and trust him. He was recommended by a local friend of mine here in Puerto. Dr Martinez did a really good job cleaning and he took a picture of the cavity to show me what was going on. I really appreciated the picture since I had some fears about going to a dentist that I didn't know. I paid 700 mexican pesos for cleaning and checkup and will pay another 700 pesos to fix my cavity. He charges 6000 pesos for a root filling. I chatted with the office via WhatsApp, but the Dr asked me to send him an email with info he needed. If you use the phone number, remember to add the Mexican country code +52.

From the owner: No matter what you do, the most important for me is do it with LOVE, above all things. This is who…read moreI am.

I cannot recommend Dental Spa in Playa del Carmen highly enough…read more Over the past two weeks, Dr. Victor and his outstanding team have provided me with exceptional dental care, including fillings, a root canal, periodontal treatment, and preparation for porcelain veneers. What impressed me most was Dr. Victor's conservative approach. As my gums responded better than expected, he adjusted my treatment plan to be less invasive. Rather than simply following the original plan, he based his decisions on how I was actually healing. That gave me tremendous confidence that he always put my best interests first. The entire staff has been professional, friendly, patient, and genuinely caring. Every question I had was answered thoroughly, and I never felt rushed. When one of my temporary veneers accidentally came off while I was still adjusting to them, Dr. Victor personally made time to see me the very same day before my flight back to the United States. That level of dedication and customer service is rare and meant a great deal to me. Although I'll be returning soon to receive my permanent veneers, my experience so far has exceeded my expectations. I highly recommend Dr. Victor, Dental Spa, and the entire team to anyone looking for outstanding dental care in Playa del Carmen. Thank you all for taking such great care of me!

We left with an estimate for what the dentist said we needed; most of the work has to be done at a…read moredifferent location - they are not certified here and do not have any equipment. Total extraction and implant (x4) = 25,825 pesos or ~$1,500 usd EACH Resin Filling for cavities (×7) = 1,780 pesos or ~$99 usd EACH Numbing for procedure = 1,000 pesos or ~$55 usd This location is ONLY certified to do cleanings, surface fillings and teeth whitening. ALL other dental work is outsourced to someone else (even xrays have to be done elsewhere). This is basically a sales office and tooth whitening clinic for tourists. We did get take their advice and get the 3D xrays FROM ANOTHER VENDOR; this place can only do small segment xrays (1 tooth at a time). 3D xrays from a different vendor are CASH ONLY and full 3D (top and bottom) = 1,600 pesos (~$90 usd). You get the xrays on a cd and can take it anywhere in the world *thumbs up* After getting a 2nd opinion from another well-known local dentist... They went over the 3D xrays tooth by tooth with us and found NOT 7 cavities, just 2. We found NOT 4 extractions + 4 implants; instead: 1 extraction, 1 crown replacement (cosmetic) and 2 root canal/crowns TOTAL. It's not a good sign when you hear that a place is NOT even certified to do all the work of a dentist, but instead call themselves a "dental spa". This place is is good for a chipped tooth and tooth whitening while in vacation (no wait), but you will be paying prices like home.

Cancun Dental Design is affiliated with Sota Dental Mexico…read more I spoke with Mr. Carlos from Sota Dental Mexico and he referred me to Dr.David from Cancun Dental Design. Dr. David shared my case with their specialists and he gave me a very sincere & brilliant analysis. Nowhere in the USA, I would find such caring and friendly dentists, not to mention their exceptional knowledge and outstanding professionalism

My wife and I had complete mouth reconstructions completed by Cancun Dental Designs in 2025. This…read moremeans all of our teeth werr crowned. In addition I had several root canals, an extraction and one implant perfprmed. All of the work was excellent! Even my U.S. dentist was very impressed and I think jealous. The staff is extremely caring, everything is efficient and Carlos, the clinic manager takes care of everything with a smile! Dr. Nora Contreras was my doctor, she is a calm, kind perfectionist. My wife was with Dr. Roberto Sanchez, he worked fast with perfect results, he also sings a little while he works. If you have expensive dental work to do, this is by far the best clinic in Mexico and you cannot beat their prices.

Dr. Lopez was very professional. My husband had a dental emergency during our stay in Cancun and…read moreProDent was able to schedule an appointment for him in the same day. They were even prepared to have an oral surgeon show up if necessary. Needless to say, we felt accommodated before we even set foot in the office. When we got there, the staff was very welcoming. Dr. Lopez has very good bedside manner. She is very kind and professional. Her English is quite good but you may want to have Google Translate on hand to ensure every symptom is explained and everything she says is fully understood. You only need to pay cash here, although VISA credit cards are accepted. Highly recommended.

I had a dental emergency in Cancun and was referred to Prodent by my hotel's nurse. I had some…read morekind of infection in my tooth. They were able to see me in 48 hours. Dr. Marcela Rojo de La Vega spoke very good English, and after xrays and an examination determined that I needed an emergency root canal. Her associate Dr. Diana M. Lopez Canto did the actual root canal procedure. I'd never had a dental experience (or dental emergency) like this before and both women were very patient, explaining everything, really holding my hand (I was alone) making me feel comfortable, etc. They made time for me to come back 2 more times to complete the root canal work before I left to go home. There were a few times I had to use Google translate to communicate with them, but it was fine. Their prices were incredibly affordable. It's a small one-story building ( a very pleasant office) located off a busy thoroughfare on a side street. Very easy to get to on the public bus. Outside the hotel zone. I would consider going back there for other dental work because it was so much cheaper than the US, yet good quality work. It's easy to reach them by regular office phone or WhatsApp.

in my opinion and experience..this is the worst experience ever…read more. Dr Arzate is by far the worse dentist I ever met. I went there and at first it was OK..but then...trouble started. I had to go back 5 times and each time my mouth got worse... again..this is my personal opinion and experience

When researching this surgical center they touted excellent communication. That's 100% inaccurate…read more Every award this place has earned was 10+ years ago and under a different company name. They installed the wrong size crowns into my wife without competently reviewing it. When she smiles you cannot see teeth because they are too small. Then being the stereotypical machismo's they are they claimed , she is a woman and they never know what they want! In addition to this both of us experienced loose crowns that fell out. I had a break out on my mouth diagnosed as herpes from unsanitary tools used during the procedure and we both ended up sick with a parasitic infection for 6 weeks. I still have unfinished work due in a few months but refuse to return to this place. I could also speak about the surgeon that left in the middle of my root canal for over 45 minutes because her car was being towed. Or the bait and switch used car salesman tactics used by the facility. Bottom line you can save money in the short term but, it is bad work that absolutely will need expensive repair. In addition no one in the United States wants the unnecessary liability of repairing it. I even had to remove my own sutures because no medical professional would even attempt it.

Excellent dentist. Beautiful, brilliant, talented, fair.. had the expertise I was in exact need of…read more I came down to Cancun for a "retreat" and it turned out I needed to see a dentist ASAP and needed extensive work done. You couldn't find a kinder, better dentist in all of Cancun, if not Mexico. I know some foreigners have reservations about having medical and dental procedures out of their native countries but I assure you you will feel 100% comfortable as soon as you're in their office and letting them examine you. Never once did I doubt her sincerity or ability to perform the work at a very high-quality level. Can't recommend enough. Thanks, Dra. Geno y Karen. You ladies are the best. A simple "thank you" doesn't nearly scratch the surface.

From the owner: Restauraciones dentales implantosoportadas, con escáner intraoral, cirugía guiada por computadora e…read moreimplantes suizos Straumann, en un flujo completamente digital, lo último en odontología mayor precisión y reducción en el plan de tratamiento, especialistas certificados.

Had a tooth removed in April of 2024, and a crown placed beside that tooth. I had a denture tooth…read more(flipper) created for the missing tooth. Upon arriving home to Canada from mexico, the first thing I did was remove my flipper tooth. The crown came out with it. I had to see 2 dentists to re apply the crown that fell off, and then get a denturist to create a new flipper tooth, as the new one didnt fit. Smile makeover made the customer experience as terrible as they could. The ensured I wouldnt be a future customer with their refusal to take reasonable responsibility for their work. Choose a dentist that stands behind their work and takes ownership for their mistakes. You are a fool if you still use this place after reading this.

Had one month trip to Cancun planned. Went to my US dentist for 15,000$ out of pocket charges,…read moreafter insurance. Online research showed comparable and better service and prices in Cd Mx., and Cancun , Mx. a few online recommendations and TripAdvisor pointed me to Smile Makeover. Cost was 5000$ with iv sedation. Excellent service, and office. All other customers seem there were from US and Canada. Money well spent. Will be cancelling US dental Appt and dental insurance. Instead take dental vacays. Woo Hoo!