Angelika is a true credit to her profession. I've been coming to her for prp injections to maintain…read moremy hairline for the past several years and she always does an amazing and gentle job. Now my fiance wants a vampire facial after hearing about how good Naturelle MedSpa is.

I have been coming to Angelika for 10 years, and I wouldn't trust anyone else! She is the best at…read morewhat she does. I get both microneedling and injectables with her, and the results are always so natural. I leave every appointment looking refreshed and awake. If you're looking for an injector who truly cares and delivers amazing results, Angelika is the one!

Huge thank you to Dr. Martin and her team at Concierge! I'm loving my results and have had an…read moreamazing experience! The staff is all phenomenal, and I appreciate how patient and professional Dr. Martin has been. I was looking for a board certified plastic surgeon I could trust and who did amazing work and she fit the bill! If you are in the suburbs of Chicago and looking for any type of plastic surgery... I highly recommend Concierge! I also did my first hydro facial with Bridget last week and was amazed at the results! Next up is Botox with Patrick!

Please stay away from this place. I was left with a permanent scar that covers the majority of my…read morechin. I want to make sure this gets posted so others don't have the unfortunate experience that I had with Concierge Aesthetics in Geneva, IL. I saw Lynn for "Coolsculpting" in my chin area. This was to be done throughout 2 treatments. Treatment 1 was relatively uneventful and performed by Lynn. The device fell off a few times most likely due to inadequate adhesion to the surface of my skin. There were also a few thermal events that can occur when the machine detects a temperature change on the skin. Lynn said to come back in a few days to retreat to this area. Little did I know that cool-sculpting should only be performed on the same area no more than once every 30 days, not 2 times in 5 days. Treatment 2 was the same except this time there was tremendous pain and pressure during the treatment and after. Lynn assured me as did the office manager that this pain was subside later on and go away. The pain did stop, but the damage was done. I was left with a permanent scar across the lower jawline that was in the shape of the device! When I showed the staff including the MD and the COO Laura they were dismissive, rude, and condescending. They tried to diminish the pain I was in and make me look foolish. I tried reaching out to management including the Chief Operating Officer, Laura but my emails and calls were ignored. I was refunded but want to warn everybody about my experience, It has been more than 6 months and the scar keeps getting darker with time. Please don't make the same mistake I did. I was severely injured and I want to prevent this from happening to someone else. Don't ever get cool-sculpting, and don't ever go to Concierge!

I didn't even have a chance to experience the spa because my facial was canceled by Smooth…read moreSolutions. I scheduled about a month ago for today at the Oswego location. Everything was confirmed. Two days ago I get a text (not a phone call, but a text message) telling me that the person I booked with had a scheduling conflict and asks me to come to the Naperville location on a different day. I explain that I already have other appointments scheduled those days (for a wedding that I'm in this weekend, the reason I scheduled the facial to begin with). I ask if there is anyone else available at the Oswego location on Monday (the day my appointment is scheduled). No response. On the day of my appointment, another text message shows up saying that no one else is available. Apparently they also only do facials in Naperville. I find all of this out on the DAY OF MY APPOINTMENT. How disappointing and unprofessional. A phone call when I booked the appointment a month ago would have the appropriate way to handle it, at the very least, a few days ago when I asked if someone else was available, but certainly not on the day of my appointment. That is unacceptable. There's no way I can get another appointment some place else today. Not to mention, I was the one who had to pick up the phone to call THEM to confirm that my appointment had, in fact, been cancelled. When I asked why I wasn't notified a month ago when I booked my appointment, all I got was a "yea, sorry". They said I could come to Naperville and made it seem like they were doing me some huge favor by allowing me to keep the same appointment time, as if I were inconveniencing them. I told the girl on the phone to just cancel the appointment, I didn't want to give them my business. No sincere apologies were made, almost as if they do this often. Do not book with this med spa. Very unprofessional.

Negative stars should be had! Scam. Paid $1,000 for micro needling and zero results, no follow up…read morecall , didn't have to fill out any paperwork. Had me with numbing cream on my face for over an hour/1/2 before hand. Left me in the room when I was done under some big machine over my face for about 10 minutes. Rude when taking my $1,000 because I didn't want to buy her $60.00 sunscreen. Highly NOT recommended!

I love the skin for life products used here! I've done a few of the at home facial kits and the…read moreproducts are so nice and light. I personally love the skin for life vital recovery complex as a moisturizer.

Very unprofessional. I had been going here for ~ a year and had one bad experience. I asked if my…read moreservice could be fixed or at least a credit so I could have my lashes redone. I was told there was nothing that could be done. So I honestly went to a different place to get my lashes done. Fast forward, I attempted to rebook an appointment, and my new profile name has the keyword :BAD: in my profile. This is very unprofessional. I will no longer give them my money.

I went there initially for electrolysis. They clearly explained the procedure before it was…read morepreformed on me since I had never had it done before. They made sure I was comfortable to the process and price before they started. They also made it clear that electrolysis is not always 100% permanent after one session. I found it to be quick, painless, and effective! The person who provided the service was extremely knowledgeable and made me feel very comfortable. Also, they didn't pressure you to make another appointment right away like they do at most waxing places. As I was leaving I noticed they had a nail school there as well. So I made an appointment for a pedicure. The student that did my pedicure was wonderful! She did a great job and was very personable and professional. Plus you can't beat the price! The whole environment of the place is very welcoming. I will for sure be going back!

I have been coming here for over a year now and I've been extremely happy with their services…read more They're very professional, yet you feel very comfortable. Their office and work areas are also always very clean, which is important for the type of work they do. Both Sue and Elaine are great to work with. I highly recommend Impressions!

First experience with FMS was a hydra facial that was given to me from my bff. I recommend getting…read moreone. Facial massage was amazing. Cannot say enough great things about Steph! Love her.

This was my first time at Fusion Med Spa. I wouldn't recommend it. I went in for a consultation. I…read morewasn't greeted with enthusiasm and the employee at the front desk also wasn't wearing a mask when I walked in. More importantly, when filling out the necessary documents, I can across a tone -deaf question/ response options (pictured below). As a Black woman, I felt uncomfortable with the response options. For the following reasons: 1. The question lacked internal consistency and contained bias. The first few response options discussed tanning and burning in the sun. While the last option states "Black skin". Therefore, the question and response options plainly don't make sense. 2. "Black skin" can burn and tan in the sun, as other skin tones can. 3. "Black skin" can vary from fair to deep. We aren't all one shade. When I posed this question to the esthetician, in which she explained why this question was needed. She explained how deeper skin tones can't undergo the same treatment as lighter skin tones due to melanin. I understood her reasoning, however, the reasoning did not reflect the tone-deaf response options. I gave the esthetician examples of other response options that would better cater to their Black clients. When I left, the front desk employee did not say goodbye or ask how my consultation went. I would not recommend going there. The question was ignorant.

I'm updating my review after returning several times and changing to the owner who had been…read morenoticing short of amazing. The location has ample parking, the place is immaculate and she's extremely knowledgeable. I'm frustrated that the strands that have led me here are still around some several months later, but I'm a believer and will provide another update in a few months. Price for 15 min in 2022 is $45.

Excellent experience. Liz was so informative and very professional. She has so much experience and…read moremade me feel comfortable and confident about this process. I would definitely recommend!

I just had the most unprofessional experience with Anna from AK Microblading for a lash service…read more She does not clearly define on her website what her services are, how they are performed and who is a good candidate and a high risk candidate. I booked an appointment- first of all i had to chase after her to get the address - by the way - her salon is in her kitchen, its not a real salon. Then i show up within the grace window and she was just going on and on about being late. However, i arrived within the window. Next we start our consultation- only to find out im a bad candidate for her standard classic lash service. Then she kept trying to upsell me for a more expensive service (UV)which conveniently i would be a good candidate for. When i declined, she wasn't willing to give me a credit for a different service - she just kept saying "you signed the waiver, so im not giving you anything back" Terrible professionalism and RUDE! Not to mention she doesn't clearly spell out on her website you have to come back to her to have lashes removed for $35. Dont trust her. This is a shady business out of her kitchen! Run to a real salon!

I've been going to Ana for my lashes for 4 years now, and I wouldn't go anywhere else! She always…read moremakes me feel comfortable and consistently does an amazing job. I get so many compliments on my lashes thanks to her incredible work. Highly recommend!