This Milan Laser location (Geneva) is absolutely outstanding. it feels just like home when you walk in and you're greeted with big smiles. I've had multiple sessions already completed with more to go and I've never been more happy with the results. Jill who provides the services is an angel. She's literally like my best friend when I go. You can talk about anything. She's so friendly and full of information regarding laser. She really cares about her clients and the clients best interests. I currently am getting laser on my full neck/face, full legs, full Brazilian including butt, and under arms. Their package deals are so great it's hard to say no!! Theres no doubt that I'll eventually get treated for full body laser hair removal. It's addicting and you have to go. This is your sign to get started. read more

I have nothing but good things to say about Milan, especially this location. Every single girl who works here is so sweet, welcoming, and genuinely kind. They're incredibly helpful and make the whole experience feel comfortable and easy. What really stands out to me is how personable they are. Even though I hadn't been in for a long time, the one who does my treatments remembered me and even remembered personal things we had talked about before. That alone made me feel so cared for and valued. They truly make you feel like more than just another client, you feel like family. I always leave feeling happy, comfortable, and confident. Highly recommend! read more

I've been to two other laser hair removal companies, but nothing compares to the experience I've had with Jill, the nurse practitioner at Milan Laser Hair Removal. Jill's expertise and professionalism truly stand out. She makes each session comfortable and effective, addressing every concern with care. No matter which location Jill goes to, I'll be following her! Also, a special shoutout to Lex, the front receptionist. Her warmth and welcoming attitude made every visit start on the right note. Highly recommend this team for anyone seeking top-notch laser hair removal services! read more

This location is amazing! The staff is always so kind and welcoming when you walk in. Lex up front is super sweet and super helpful, Kendra is so nice and loves to make sure you are taken care of in the best way possible and Jill is the freaking best! Super easy to talk to and super grateful that she was the one I was with on my hair removal journey. also shout out to Agnes! She's an absolute beast at what she does. I live 40 minutes away but I love this location so much I couldn't go anywhere else :) read more

My first time ever experiencing Laser treatment. and I was scared not only because it was my first time but also because I had a tattoo and I didn't want there to be any accidents. Fortunately I had Jill! she was amazing and really made this process very very simple and enjoyable. her personality is amazing and she is very knowledgeable! If you have been planning to get laser done but haven't made that step, I WOULD DEFINITELY RECOMMEND IT especially with Jill! Environment was so comforting as well. read more

This is my first time at the Geneva location and they took such good care of me. Got an appointment easily, the front desk receptionist greeted me with a huge smile and great conversation, and Jill was absolutely fantastic. She asked what was best for me as far as reducing the pain goes and was so kind and friendly through the whole session. I'll be back to this location without a doubt if at any time my closer-to-home location can't get me in. read more

All I can say is thank you! When I originally decided to start this process, I called & got an appointment within a few days. I was more amazed I got to start the treatment the same day as my consultation. I have added extra areas of my body to be treated because of my level of satisfaction. Jill has made this process from anxiety to stress free. Thank you Jill & Milan! The women are always smiling, laughing, & give 110% customer service. read more

Absolutely the best service! Hair removal is a super vulnerable topic to discuss and the ladies at Milan make you feel like family...you can talk about anything! I look forward to seeing Jill, Kendra, and Lex at every appointment. The hair removal is also effective. I had lots of areas done and in the first 6 months there has been over 50% hair reduction. Check them out if you have hair that you hate! read more

quality experience. Kendra is the manager and she maintains high service standards, often going above and beyond to resolve client issues promptly and professionally. Jill is a knowledgeable nurse practitioner who has shown proficiency in laser hair removal procedures, with an excellent understanding of safety protocols, skin assessments, and treatment plans tailored to my skin. Certainly worth a consult. read more

First time trying this location, great experience! Jill was kind, lovely, and helped the process be as quick and almost painless as possible. Kendra is amazing and answered all my questions and helped me truly understand the process! Location is easy to get to, great parking and I was in and out so quickly after Lex booked me for my next appointment. read more

I highly recommend Milan Laser Hair Removal located in Geneva, IL. Already completed 5 treatments and very pleased with the results so far, the provider, Jill is amazing at her job and very knowledgeable. It's a very clean and Lex and Jill are awesome and welcome you with the most beautiful/ friendly smiles!! Looking forward to see them soon! read more

I had an amazing experience at Milan laser in Geneva! Will not go to any other location. Jill took her time with me and went at my pace and pain tolerance. She explained everything she was doing and was upfront about everything. She was super nice!! Other providers from other locations are not as nice as her. Can't wait to go back. read more

This location deserves 5 stars! I have struggled with facial hair growth for more than tens years. About eight months ago, I made an appointment with Milan Laser Hair Removal in Geneva. The staff is amazing and I saw impressive results by the second visit! This experience has brought back my confidence and I am very thankful! read more

I've had hair removal done at two other providers and Milan is by far the best I have ever been to! Jill is fabulous! She is very sweet, quick and efficient. No one looks forward to hair removal appointments let's be honest, but Jill and the staff at Milan make it so much easier....almost enjoyable read more

They pay attention to results and adjust accordingly. They don't take any risks when it comes to sun exposure and would rather turn me away than complete a session that may damage my skin due to sun exposure, which I really appreciate. Overall I love coming to this location. read more

First time having laser removal, consultation with Krista was very informative. Krista was very patient and covered all my questions and Jill my provider was great! She was thorough made sure the experience was comfortable. Great experience! looking forward to coming back! read more

Jill, Kendra, and Lex are so very welcoming and helpful every time I am in! Service is great, procedure is well done, and I never leave feeling like it was a waste of my time. They are good about sticking to their schedule which I had issues with at another location. read more

They are very attentive to their customers. The service is excellent and the environment is very friendly. I go there for my face and neck, and think about other body parts too. They often offer great customer appreciation discounts . I highly recommend. read more

I would encourage everyone who's looking to do laser hair removal to give Milan a try. They have promotions throughout the year, service is great technicians are very knowledgeable, I personally love Jill she's been super helpful and I love my results! read more