I was just in today 7-21-26 and didn't Realize my new insurance card needed a referral for a specialists. Lisa and Aline quickly stepped in and got it all situated for me. it's been a long time since I've seen such nice and helpful people at a front desk. five stars for customer service!! Thanks for your help! read more

Overall, I've had a good experience with this dermatologist. Most of the time, they run on schedule, and even when they're a bit behind, the wait isn't too bad. Appointments are quick and to the point, which I actually really appreciate--no unnecessary waiting around. It's efficient, and I feel like my concerns are addressed without any hassle. read more

I would not recommend this office. The Dr has no people skills and my elderly mother was put off by his manner and didnt like the work he did on her face. read more

Great experience and quality care. Very competent and polite staff. Highly recommended

My experience on May 26, 2022 runs counter to some of the negative reviews I've seen and I cannot recommend Dermatology And Mohs Surgery enough. They are outstanding. It's worth noting I was a patient several years ago and the doctor and staff involved back the were outstanding. I barely felt a thing and they were extremely polite. My experience all these years later was the same. Dr. Kushner and a member of his team took great care in explaining things and addressing my concerns. When removal of a few skin tags from my eyes was decided as the right course of action (my request), I could not have asked to be in better hands. I'm awful when it comes to needles - total fight or flight physical reaction every time. But Dr. Kushner was as gentle as possible. What's more, as a professional, he gave me 5-10 minutes after injecting the numbing agent to ensure I would not feel this minor but still nerve wracking procedure (we're talking about my eye lids after all). My last dermatologist at a different practice was a horror. He injected a numbing agent, put down the needle and then immediately sliced a large growth from my face. When I flinched he told me I was acting like a baby. Thank goodness I rediscovered Dermatology and Mohs Surgery and was seen by Dr. Kushner. The experience with Dr. Kushner and his nurse was outstanding. A little pinch with the needle and as for the procedure itself, I never felt a thing. Both he and the nurse were very patient with me because ... well, needles. Even the folks at the reception desk were very friendly. If you want a dermatologist who will treat you like a human being, explain things, answer questions, not rush you and who also has a gentle touch when cutting and scraping, go here and ask for Dr. Kushner. To the entire staff - thank you. You've won an enthusiastic fan today. read more

Dermatology & Mohs Surgery - Doylestown - Entrance - Dermatologists Near Me - Doylestown, Pennsylvania

Abrasive PA and doctors, over billed for services NOT rendered, still disputing fraudulent bill. Don't go here.

I received a text from them saying I had a balance due. I have never been there. I scheduled an appointment but cancelled it 4 days prior to scheduled appointment. When I called the billing department, I talked to someone who was an answering service and could only take my information to give to the office manager to decide if I owed them money. Now I have to wait to hear back from them just to have this incorrect charge dropped. I had originally planned on re-scheduling but not now. I shouldn't have to waste my time trying to clear myself of a charge that is not warranted. read more

My husband and I have been going here since 2014 and have always received excellent care and service for regular check ups, Mohs, and other skin complications read more

I had two cysts removed here which went relatively well. Two months later one of them was infected because they didn't get the entire cyst out. At the time I was on vacation and out of town. I called them, they called back 48 hours later. I had to find a local derm in the middle of Idaho to help me before the infection got worse. Called again today - 2 months later once again and the same cyst is infected. I'm also getting married this weekend. I was told the first available derm appointment with any doctor is in 3 weeks. They told me they would put my message through to the care team but they were pretty sure my doctor and her staff were not in this week - not helpful, no backup plan offered and no concern about my predicament. I'm waiting in urgent care now and will find a new derm to treat this cyst once and for all after my honeymoon. This is just not an acceptable way to engage with patients, I would take your business elsewhere. read more

My husband went in for a MOHS surgery. The surgery was finished by 10:30a. They left him in the waiting room with an open wound for almost 5 hours. When he asked why the long wait the staff was dismissive saying he would be next for stitches-this went on for a considerable amount of time. When I called the office to check on him I was told he left without stitches. When I asked them why they'd leave a 74 year old man with debilitating back pain in a waiting room for so long the very unpleasant nurse, Kirsten hung up on me. The work is substandard, the staff is rude, they double & triple book appointments & they are inconsiderate & uncaring of the elderly. read more

I have been going to this dr Willard practice for probably 20 years when I first started going had no insurance and he was kind enough to work with me. Now the practice has changed into a meat market only interested in the NPI number. I was refused to attend my scheduled appointment because of a simple NPI number. The Office manager would not accept that. My doctors office would send a backdated NPI number the next morning. Their level of service to the customers Has changed. The office manager was irritate and short with me. They wasted my time on an appointment that's been scheduled for a year. do yourself a favor and look for a practice that cares about the patient, this practice does not Dr Willard was awesome the practice has changed. I currently have a serious issue which left me finding a new office. I hope others don't go through the humiliation that I just went through. read more

I recently went to this dermatologist for an acne consultation. They put me on medication and things were going well. I had a good experience with the doctor in the office but I can't say the same about the receptionists. When making a phone call to the office about a question or appointment the wait time was very long and I kept having to go back and forth with the receptionists until I finally got an answer. Once finally speaking with the receptionist, she was extremely rude and pretty much told me I was wrong. I felt very embarrassed and confused because the documentation I received from the doctor about my prescription gave me instructions of how much medication to take and when. When looking back at the document I noticed that the instructions aren't very clear about dosage or how often to take the medication. After the phone call with the receptionist it just gave me a bad feeling about the place. I have an appointment in early January that I will go to because I did like the experience I had with the doctor. However, before leaving I will make sure to get clear instructions from the doctor and not the nurses or receptionists as they don't seem to know what is going on. Even though I like the doctor, I interact more with the receptionists and if they are going to be rude, unwelcoming, and off-putting then I will take my business elsewhere. read more

wait times too long - doctors double or triple booking appts. not responsive with urgent issues read more

Hi--The docs here are great (5 stars) but the cost-saving administrative structure is frustrating (zero stars). I hope that the Doylestown office reads these reviews because there is no way to contact them and sent a message. I have been trying to connect with the Doylestown office to see if I left my wifi hub in the waiting room, but I cannot get through to the reception desk because the calls are all routed through a centralized call center in Maryland. Please please please call me back--this is Tom Sharbaugh; you have my number. While you are at it, please look for the lab results from the test last Monday and let me know if I need surgery. Thanks. read more

I was really concerned about having a Basel cell cancer near my eyebrow removed but Dr Miller did a great job. Beautiful faculty, extremely punctual, in fact I left my former Dermatologist and switch to this center. Dr Kushner will handle my check ups and if I need surgery I will absolutely use Dr Miller. Great staff, very friendly and welcoming! read more

I have been a customer of this practice for many years. My experiences up until now have been positive. But my recent issue has me so frustrated I feel this is my only recourse. In August, I visit their facility for my yearly examine. I check in and was told I had a balance in my account. I was not aware of a balance, as the last bill I had submitted to our third party payer, showed a $82.and change balance, which had been submitted for payment. Now a $299 balance appeared on my account. Keep in mind, the last bill of $82, said there was a 0 balance after that payment. I was not aware of the bill, and said I would take care of it later. They took my payment for the office visit, and had me sit in the waiting area for 45 minutes. At which time I was called up to the front desk and told the accounting department has stated I was not to be seen until this bill was paid. I was angry to say the least. At that point I wanted my payment returned for the office visit. Was told they could not provide the credit. I left the office. Called the main number and spoke to someone in billing. Very nice woman, who saw how long I had been a patient, and was trying to help me. Her investigation showed the payment resulting from my previous visit in Sept, 2019 timeframe. It was a result of insurance under payments. I told her fine, I would submit to our third party payer, and it will be taken care of immediately. Famous last words. Our third party payer got involved and ascertained these charges dated back 4 to 5 years. She requested they send me a new bill to reflect the charges. Before I received the new bill, I was told I could call the front desk and they could handle the payment. I contacted the front desk, credit card in hand trying to make a payment. I requested the credit be applied for the office visit that didn't occur, before payment. They could not do that in this manner. I requested a call back from billing to get this resolved. That was 2 weeks ago. Still no call back. But in the meantime I received the bill they had said would be sent out. The bill is for $229 and change. I am floored. All of these conversations and communications, and I receive a bill that doesn't match anything I have been told. At first I thought maybe the bill reflects the credit for the office visit. Unfortunately, that would have been a simple solution. Instead it is for a completely different amount, with no sign of the credit. My frustration grows by the day. The practice seems to have forgotten they are in business to help people with their health issues. They seem to have put the idea of money in front of their patients. I have had several procedures, so the missed August appointment has weighed on me every day since. Getting into a dermatologist can take a long time. This process of taking my co-pay, but then refusing service had left a very bad taste in my mouth. As I said earlier, up until August I have always had positive experiences, even as the cut into my body. Not sure where to turn now, but where ever it may be, I hope they put medicine ahead of a bill. read more

I would NOT recommend this practice. Dismissive, rushed Doctors... however, the staff/Nurses are wonderful.

Took my daughter there for a simple wart removal. After the first procedure, the wart increased in size. Went two more times and they could not remove it. Used Compound W and it was gone within 3 weeks. I would not recomend them to anyone. read more

Saw Dr. Reid. Loved her demeanor - very professional and discreet - made me feel at ease. Gave me solutions to problems that were treated in about a week's time when another dermatologist could not seem to cure these same issues. The office is beautiful and the staff seemed friendly, as well. read more

This office apparently books patients every 10 minutes and runs at least 30 to 40 minutes late; the mindset of them is 'line them up and knock them out', no real personalized care. Don't ask too many questions as it may slow down the doctor. It appears that the majority of the patients are repeat visits for skin tag removal; that in itself indicates an underlying mindset to 'rack in the dough'. Oh, I also have to mention they try to push their own line of skin care products; they have no shame, almost like common hucksters instead of professionally trained physicians. Between the business model mentality, and the lousy demeanor of the doctor who was cavalier and dismissive. I will never go back! UGH! read more

Overall would highly recommend - Very professional staff from the moment you make your appointment (the receptionist was very patient with me since I had to change my appointment multiple times!) Nursing care was excellent and they were very attentive to my many questions regarding my care after my surgery. The doctors had great bed side manner. They took the time to listen to my concerns and I didn't feel like they were rushed to get out to see the next patient. So happy I found this practice ! read more

In reading the review of Cindy K. it sounds like she was told she had a skin cancer and they recommended Mohs. She wanted a detailed explanation, ended up going to 2 more doctors, had an additional biopsy, and THEN had the Mohs anyway (since Dr Dzubow is a Mohs surgeon). It makes we wonder why she didn't follow the initial recommendation and save herself some time! I don't think it's fair to blame the office in this scenario. Of course, communication is very important as well. read more

Great experience. Beautiful office, friendly and knowledgeable staff. Dr Reid was as pleasant as she was thorough. I would highly recommend this office and feel confident that I'm seeing the best of the best. read more