True to my word I am revising my review…read more.. I had a good initial visit here My nurse was great Doctor gave me quite a few prescriptions for several issues Initially the Doxycycline I told her I needed for cystic acne never got called in. After calling 4 days in a row (and initially ranking them 1 star here for still neglecting to call in the prescription) they called it in today So I don't know if my initial displeasure registered here had anything to do with that but thank you to whomever called it in I didn't have to wait long to be seen, the nurse was great, the doctor was knowledgeable and quick which I like and staff were nice. I would return

The worst of the worst do not go to this place I do not recommend them to anyone. They overcharge…read morethe insurance company and they overcharge the customers. They do a horrible job. My face has a terrible scar from just a skin cancer removal with a laser.

great experience from check in to check out doctor is very…read morepersonable and knowledgeable. Answered all my questions. office staff friendly and knowledgeable.very satisfied.

The staff at this place handle information inconsistently, which caused all the confusion. My…read moreboyfriend left a deposit to reserve a Botox promotion for 2 areas (supposedly valid only on Fridays). I went in person to change the time, and they told me it could be scheduled for any day. On the day of my appointment (Thursday), they charged me for a consultation, even though I had already reserved the exact service I needed. Then they told me that to keep the promotional price, I had to come back on a Friday. When I tried to reschedule again, they demanded that I prepay half of the cost, ignoring the fact that my boyfriend had already left a deposit. Due to the ongoing miscommunication and the rude, unhelpful attitude from the staff, I decided not to proceed with the treatment. After I posted my review, the doctor called me a liar, when in reality the issue has been the staff's poor communication and management. My question is: why are they refusing to refund the deposit to my boyfriend if I never received the service and even paid for a consultation? This seems completely unfair and incorrect.

I've been a patient of my dermatologist office for several years now, and I can confidently say the…read morelevel Care has been consistently exceptional. From routine skin checks to more pacific concerns, every visit has been handled with professionalism, thoroughness, and genuine attention to detail. Doctors David or Melanie Hecker and Tatiana physician assistant are amazing. What truly stands out is the time taken to listen and explain. I've never felt rushed, and every question is answered clearly and thoughtfully. It's rare to find a physician who combines such strong expertise with a warm reassuring approach. The office is always well run appointments are on time, and staff is friendly and accommodating, which makes the overall experience even better. I highly recommend this Hecker dermatology Group to anyone looking for a knowledgeable, trustworthy and compassionate dermatologists and wonderful physician assistant. It's been a long-term relationship that I truly value..

Great service. Lovely staff and I loved how precise and to the point Dr. Melanie was. I went in for…read morea toe nail issue. First impression was 10/10.

Long story short Went in for a bump on my nose, had it…read moreremoved. Never heard back from the Dr. Called to check on the diagnosis and was told if it was bad news they would call if I didn't hear from them it was nothing. 3 years later I get a letter saying I have basal cell carcinoma and need to be treated !! 3 YEARS LATER!!!!! My next call is to a lawyer! BEWARE

Outstanding Office! everyone is very nice and helpful. Dr. Green went above and beyond in helping…read moreme with a very large skin cancer on back of my neck needing Mohs surgery. The hole it left was the size of a baseball and would have left a hugh scar. Dr. Green went so far as to help me with Insurance to pay for skin grafts to avoid that. His wonderful staff took care of wound dressing every week during healing process. I can't say enough about the great care I received.. Thank You Dr. Green and also to your incredible staff.

The care I received was A+. The doctor spent much time with me going over my blood work and the…read moreoffice staff is second to none. I think they're wonderful people and I'm glad that I've become become a patient of theirs.

I've been seeing the doctors and staff here for a few years, and every time I come into their…read moreoffice, I am made to feel at home. The staff is warm and welcoming, the doctors talk with me like I'm a human being.... I've always been super nervous about doctor visits until I began coming to Southwest Medical. They make me feel like I'm in the right place with the right people. Only thing I would suggest for improvement is doing specialist referrals with a bit more efficiency. Other than that, no complaints at all.

Just went in for Botox with Jessica. I love what she did! I've had botox for over a decade and…read moreknow what I like and know what I don't want and she really listened and only hit the areas that bother me. She saw the problems I see and fixed them! I'm so thrilled I had to write this note. Go see Jessica.

Let me start off by saying Dr. Green is very nice. However, his team's billing practices need to be…read morecarefully scrutinized. Do not fall for having to pay upfront costs outside of a copayment mandated by your insurance company. The doctor's billing team told me they knew what my plan would pay and what I would be responsible for; they wanted the money upfront. Rather than cause I scene, I paid. I called my insurance provider as soon as I got home and had a three-way conference call with the billing dept from Dr. Green's office. My insurance carrier said they were not to charge me but the Dr's office insisted they knew better than the insurance representative. A couple of weeks went by and I viewed my Explanation of Benefits. It turned out that I wasn't to be charged at all. Dr. Green's office owed me money. I had to wait another 2 weeks to get paid the money they wrongfully took from me. They apologized and said they would change their ways but that the carrier's website was wrong. That is not true because they said they did it all the time without issue when I had the conference call. Think of all the other people they may have done this to. Are they giving them back their money? Finally, if they perform a procedure that requires off-site lab analysis, make sure you know the costs upfront from the provider they use. I got a separate bill from their go-to lab and was shocked. My insurance provider paid a third of their bill. I looked up the codes and services charged and the going rate for the market we live in... OVERCHARGED by the lab but could do nothing about it. I was told it was because of my insurance plan's deductible requirements. Yeah right, just like I was told they knew what my plan would charge when they collected upfront money before submitting their billing paperwork to my carrier. To Dr. Green - you're very nice and I believe you care about your patients. However, this is a fix on your end that's needed to gain trust. Your billing team apologized but you never did. They work for you. Also - I've heard from others that there's too much of a push for lab work during a visit. Unnecessary justification is given.

Unless you are a person that has a ton of time to waste DON"T COME HERE! For the record, all I…read moreneeded was a simple test that another physician is asking for and unfortunately I have to go through the PCP. This was suppose to a very fast appointment. I arrived to my first appt 30 mins early (2:00 pm) to complete the mountain of paper work every new patient has to do. The receptionist did not check me in until almost 3. When I asked how much longer they said only a few mins. Then a nurse calls me in. After another nurse comes in the room they begin with all the usually questions. When they finished I asked how much longer because I have to get back to work. She responded with "everyone gets sick right? So your office needs to understand" I'm not sick. They left my door open and I could hear everything the doctor was talking about with another patient. Hmmm there is a thing called HIPPA ever heard of it? After hearing about his trip and the wine that he drank I had enough and left. When I went to the counter and asked for my money the girl tried to keep it. I said I never saw the doctor so you can't charge me the co-pay. I rescheduled for another day. This office moves incredibly slow. When I arrived there was no one in the waiting room. So it's not like they were super busy. Yesterday was my 2nd appt and I arrived 3 mins past their cut off. They said that I couldn't see the doctor because i arrived late. Really!!! but you can have patients waiting an HOUR AND HALF!!! I can't say much for the doctor since I never saw him. I have made a complaint with my insurance and they will do an investigation into this office and their practices. Know your rights. IF you don't see the doctor they can't keep your co-pay.

From the owner: Primary Care and Geriatrics. Electrocardiograms, Spirometry testing, in house lab services, walk-in…read moreservice, diabetic education, wound care, same day appointments, and same day referrals.

Omg! I have llana the owner . Do my face balancing and lips. Everyone ask me if i have facelift!!!…read moreHighly recommend . Good energy Super nice and professional. She changed my life .

Truly, a talent I've never seen before! Incredible job incredible space and incredible employees! I…read morehad an amazing experience thank you guys so much