Super friendly and helpful staff at Cosmopawlitan. We just moved here and looking for a groomer. I…read morewanted a local business to support and found Cosmopawlitan. I can't say enough about them. They did an excellent full groom on my little Havanese Ben

The lady that owns this dog/cat boutique is an unstable person. Yelling at customers instead of…read moretalking to them is unacceptable. I don't care if you own the place and you are use to gaslighting w fake smiles, but you should never resort to that level of unprofessionalism. I've been a customer for many years now, and that ends today. You've crossed the line. No excuses. You know what you did.

We take our dog, KC, here to be groomed and she always come home looking great!…read more KC is 15.5 years old and has warts on her back (as she's aging) and they take care not to run through them as other groomers have. We drop her off in the morning on our way to work and pick her up on our way home.

I've taken Minnie for grooming at Spaw since she was a puppy, she's now a few months shy of 7 years…read moreold. The last time I came in 2018, she came home with irritated private parts because they either used something harsh or they clipped too close to the skin. They offered to give her a plastic cone so she could heal, but it was still an unpleasant experience, so for the most of 2019 I took her to different groomers by my work in Markham. Before the holidays I was on vacation and forgot to book her in for a groom so I came here because I got a last minute appointment. I asked SPECIFICALLY to keep her face round (Asian style) with a pom pom tail. To my surprise, when I picked her up, her face was triangle shaped, head flat and uneven and tail raggedy. They've also raised their prices by quite a bit the past couple years. My cuts used to be about $80 and now they are well over $100 and this is for a small 6 lb. toy poodle. After I voiced my concerns, I got a call saying the person who did the groom was the OWNER of the business. She also hinted at the fact that some dogs are more difficult... hard to believe since my dog was specifically called a "sweetheart" the day I picked her up. Their remedy is that I bring her back to "touch it up". But she has little hair left to work with at the top. If you love your babies, you wouldn't take them here.There's plenty of other reputable groomers who give great cuts and charge less. I regret hastily making the decision to come back after the first incident, but lesson learned.

Brought my dog here for grooming and had hands down the best grooming job she has ever had. Usually…read moregroomers make my little poodle girl have a face like a grumpy grandfather, but you made her look so cute! Thank you so much!

I am outraged. When…read moreI picked up my dog Tallulah yesterday after Camille groomed her, I thought there was some kind of mistake, or maybe someone at Canine Social Company was pulling my leg. I had dropped off an itchy and smelling-like-dead-fish, shaggy ragamuffin of a dog at whom park snobs would point and snicker, "what kinda --doodle's THAT?" That's why I didn't recognize Tallulah when she emerged from Camille's salon so brushed up and out, her Afro puff bouncing with her every prance, that on the way home a dog-walker ran up to me and gushed, "what a gorgeous Portuguese Water Dog! She's obviously a show dog." This morning, when I chaperoned Tallulah on her "promenade through the park", I felt like I should have dressed up, with a top hat--and maybe a monocle--but definitely a walking stick with a huge gem on its handle.' Who needs that? It's a hassle and I hold Camille completely responsible for sculpting Tallulah into this attention-demanding diva. Her new stans would be mortified to discover Tallulah's nothing but a dolled-up bernedoodle with heady airs and a shiny coat. All that aside, Camille is a talented groomer who always makes Tallulah look and smell wonderful. I would recommend her to anyone, although not to everyone because it's already hard enough to get an appointment with her.

My pup loves this place! And he comes out looking amazing every time. And he knows it... he's…read moreliterally posing and asking to have photos taken of him... cue the "HEY EVERYONE... COME SEE HOW GOOD I LOOK" moment from Anchor man. But this is real and a dog! Thank you Dogfather for beautifying our pupper! For sure will be back soon.

We've been going for 2 years or so, since our dog was a puppy, and have recently decided to move…read moresomewhere else. Every time we picked up our dog he seemed a bit more anxious than the time before, they suggested we give him more anxiety medication. The price of a groom is crazy, over $250 for a small 30lb dog. The turning point for us is that our dog was having an off day and was a bit more anxious than usual - never mean or aggressive, just squirmy. They called us after an hour to let us know, but told us they'd keep trying. Two hours later he was ready for pickup - I assumed that 3+ hours at the groomer meant they got through it. When I picked him up they told me they did not cut any of his hair, only a nail trim and bath. To my surprise, they proceeded to charge me the full amount of a groom - a $250 bath and nail trim. Very dissapointed given we were longstanding customers and they knew he was having an off day. We will certainly not be back. **UPDATE** We took our dog to another groomer who let us know that there are clear signs of trauma from previous grooming experience. He was clearly pushed past his comfort level at Dogfather to a point where he has developed a traumatic fear of being at the groomers. This explains why he was more and more anxious to go each time. This is deeply upsetting and I only wish we changed groomers sooner.

We followed Jessica here from the last Spaw she was at. She always does such an amazing job…read moregrooming my Yorkie!

If you like your pet, find another spa for your furry one. I have used this place couple times,…read moreboth times the owner was rude and arrogant. Both times, they claimed my dog pooped and peed while being bathed which is a surprise. My dog is used to baths so the only reason for her behaviour would be, she was badly treated which made her scared. My other suspicion is that this place lies about it so they can charge extra $20 for the clean up. When you do not give them a tip, rightly so, for the poor treatment of my pet, they complain. Never again, we will be using this facility and you should avoid it as well!

I have been taking my 12 lb Bischon poodle here for the past year. From the very beginning I was…read morevery clear to them about the fact that my dog is hard to groom as she had suffered an attack from a larger dog and since then does not enjoy grooming. She does get anti anxiety medication before grooming as per my vets recommendation and thus calms her down. I had a terrible experience with the first person who groomed her at this location. My dog was difficult to groom and she gave up. They called me and handed my dog to me soaking wet! In the middle of winter when the temperature was -15. I then tried another groomer at this same location. For the past few grooms, she advised my dog was fine during grooming, "her usual self". I always ask after every groom about how my dog was. My last appt was a few weeks ago. I again asked how things went, and was told "fine". Today I call to make an appointment and I'm told there's a note on my file that they " do not feel comfortable grooming my dog for safety reasons". Really? This is how you treat clients?? I specifically asked after last appointment how things went and was told "fine". I get it if you no longer want to groom my dog because she's harder to groom, I guess you only want EASY jobs considering the $130 I pay each visit. Plus tip. But why lie to my face and say things were fine if they were not?!?! To be told unexpectedly that you no longer wish to groom my dog is heart breaking. Additionally, had you been honest and told me this after last appointment, I could have spent the last few weeks finding another groomer. Now I'm left scrambling to find someone to groom my dog last minute. Extremely poor communication and service! The groomer involved is Amanda. I would absolutely not recommend this place. They charge very high fees and apparently only want easy jobs. This is not okay. Perhaps be honest with clients up front instead of sneakily dropping them as clients by leaving notes.

This Bark & Fitz location just changed management recently. The store was super organized and…read moreclean. I had come here as there was time to kill before having lunch with my girlfriends. The prices weren't bad at all. Plus it's a Canadian company unlike Pets Mart and Pet Valu. But this is the first time I had heard of Bark & Fitz. Looks like they are only located out west. I loved the cookies display. Looking at it makes me forget they are only for dogs and not humans. Dogs are so lucky lol There was also grooming on site. I could stand all day and watch the cute dog being groomed. Super cute! It looks like on the weekends is when it gets busy for grooming so it's definitely wise to book an appointment. My dogs loved the treats Alberta Bison (100% Bison ingredients) and Select beef strips (100% beef). In fact, one dog who is usually so gentle snatched the treat from my hand. Must be good ! There was a photoshoot display at the back for those who are bringing their furry friends in for X'mas. Apparently there will be a photographer snapping pet portraits in mid December ! The owners were super nice. They took the time to explain the products to me and I ended up getting a few things. Also lots of awesome items on discount at the back! Lots of beds (but I bought two of them ha!), jackets for winter, boots, etc. There are also items for other furry friends. I'm definitely coming back here again.

We were traveling for a few weeks with a baby and Pablo was looking a little neglected, he was hot…read morein the summer and a bit matted. They put us on the waitlist and got him in just a few days later and a week earlier than their next appointment. I'm so glad they carried through! They went through everything with us thoroughly and comforted the 13 year old man. They had all his favorite food and treats so we could treat him when we got home. We were up and down queen west later that day trying to figure out where to eat and passed a German Shepard who would not move from the front door because he could smell the goodness and wanted his owner to go in

Let me first start off by saying the groomer sho cut Bebe's nails was fantastic (thank you)…read more Please share this post with whoever you might know with dogs. Today we took my mum's dog bebe (a 4 pound chiuahua) to get her nails trimmed Timmie Doggie Outfitters. When my mum went to pass bebe to the STORE OWNER (who said he would take her) he quickly removed his hands and allowed a 4 pound little dog fall, at least 4 feet. She landed on her side and rolled onto her back. Thank God she doesn't seem injured - however this man, a shop owner in downtown Toronto then had the nerve to say she was showing him her teeth. Bebe is a sweet dog with no agression whatsover. We didn't get so much as an im sorry. He showed no remorse, and behaved as if nothing had happened after being confronted by my mum and myself. Is this the way we expect our beloved pets to be treated by a "professional" who owns a business where he cares for our beloved fur babies. This needs to be posted and people need to know what kind of man they are trusting their furry family members.

Extremely disappointed with our second groom here. First groom was more expensive than what I was…read morequoted (ended up being $155 for an 18 lbs cockapoo?!), but the groomer claimed he was super matted - I brush him daily, so seemed like an exaggeration - but I was pleased with the cut, and my dog seemed happy - so ok. This time, I dropped him for his appointment, only to have the receptionist call me 30 mins later, saying how matted my dog is, and they either have to shave him down (I didn't want that, as it's winter and his body hair hadn't grown back that much from the first shave 2 months ago. I just wanted his face focused on, and his body cleaned up a bit) or they can offer me to come back and pick him up and drop him off again tomorrow - the groomer would come in especially for me (how much extra would that cost me - now he's coming in when the shop is closed?). I had this appointment booked for weeks, I wanted it done today - and my dog was not in such poor condition, I bathe him every 2-3 weeks myself, and brush him daily. Clearly they overbooked themselves. When my dog was finally done 5 hours later (!!) - his body was entirely shaved, and his face not shaped properly - too long around the nose. He is also super hyper and agitated, clearly didn't enjoy being kept there for 5 hours for a shave that should have been done in 2-3 hours max (how long it's taken all the other times/what they told me this visit would be), and yet I was still charged $135 before tip. The groomer complained that all the dogs who came in today were super matted, so he was so busy and it took much longer than expected...but if you're shaving down their bodies anyway - do the mats even matter? If I wanted the same cut he gave my dog last time, I need to come every 3-4 weeks - otherwise he can't do it. Miraculously he did it the first time we came in, and my dog hadn't been groomed in 4 months?! Needless to say, I won't be returning - I'll go elsewhere for half the price, and if it's not a perfect cut (as today's hardly was), at least I won't feel ripped off. Picture 1 is what I expected/got the first time...picture 2 is what was done today, for the same exorbitant price, and 3 hours longer.

This place is a FIND! I took my stinky dog in after a run in with a skunk, after 3 other places…read moreturned us away. They were magnificent - kind and understanding. They also did the most amazing grooming job on our dog who is party Husky and has a really thick undercoat. He has never looked better than when leaving the "salon". Thank you Doggies and Bubbles we will be back!