I've been dealing with Derek for a couple of years now. Initially buying parts online. Recently…read moreI've undertaken a custom Yamaha project and needed some advice on parts and major engine modifications. Derek has been patient and gone to great lengths to help with tuning advice as well as finding some custom parts. I'll be posting pictures of the finished project soon, and will say I couldn't have done it without Derek's knowledge and expertise. I highly recommend him as source of advice, knowledge encouragement and parts supply!

Disclaimer: I am a complete newb to motorcycles and have not actually used any other motorcycle…read morerepair people other than Derek my whole life. That said, despite the above disclaimer, I am nonetheless a fairly difficult customer to impress. My husband and I are control freaks and perfectionists, though goodness knows we WANT to get excited about finding good services. When we brought ourselves and our dual-sports (WR250X/R) to Derek, based on YELP reviews, I quickly got the impression that 1) he was competent and a perfectionist and 2) he'd not worked on our particular bike before. But the latter didn't really phase him. He took my emails with links to online articles in stride and showed us complete respect despite our lack of experience, and at every stage of the way has made us happy with his attitude and his results. He may sometimes question our judgement when we make a request, but he does it for the right reasons, and in the end he'll still humor us if we get stubborn. So far all our adjustments and repairs have made us very happy, and I've no complaint about the cost of his service (though given the above disclaimer, I may just be too clueless to know if he's ripping us off, heh...wait, I didn't just say that). We'll be going back to him for all our future motorcycle repair/mod needs. Knowing that we're done with the search for a good mechanic is a weight off my shoulders. (Regarding the 1* review...am I Derek's friend? Err, probably not. Not that I think he'd be a bad friend, but, um, I'm just a customer.)

The "Motorcycle Clinic" no longer works on motorcycles! Wouldn't even install tires if I bought…read morethem from there!

He has always been so helpful. Every time I have needed to help from day one I've been going to…read morethis place for four years and will continue to do so as long as the doors are open..

I would definitely recommend this shop. I had my cycle in for a cam upgrade and tire swap. They…read moretook great care of my bike, finished the work ahead of schedule and were affordable without being "cheap". While not the closest shop to me (30 miles), I get to ride there and back so that's a bonus. I would definitely utilize their services again.

From the owner: Quality Rides, Quality Times!…read more * Voted as Des Moines People's Choice "Best Motorcycle Dealer" 2022 and 2023. * Voted as Des Moines People's Choice "Best Motorcycle Repair Shop" 2023. * Voted as Des Moines People's Choice "Best Power Sports shop" 2023. * Voted as City Views "Best Motorcycle Repair Shop" 2023 and 2024.

Killer new store with awesome vibe! Q- the Steppenwolf cause…read morethis store make me want to get my motor running and hop on a vintage bike and ride towards the sunset! Great selection of vintage clothes, (think denim jean jackets, trucker hats, shirts, and accessories!) They have lots of events, including pop up shops and even have rock bands playin store! If you are a motorcycle fan or just a guy who needs some new gear check this spot out! Staff is super cool and helpful! My son and I picked out some hats for each other! And the staff hooked us up with a bag of stickers and other fun stuff! This place is a DREAM!

Very high quality products - classic thes, boots, accessories, gifts, etc. This is not mass…read moremarketed crap for the mall. It more of a sturdy, practical, long-lasting type of clothing. Excellent store to get something special. Cool environment too. Great store. Support local businesses like this!

It was the the summer of 2014 and I was blasting across the middle states on my way to New York…read morefrom California when the unthinkable happened. The Hall sensor on my BMW went kaput on the freeway outside of Des Moines and I spent a very rainy night stranded on the side of the road. Fast forward to the next morning, desperately calling everyone in town for the part -- nothing. As a last-ditch effort I expanded my search and contacted VanWall in Indianola. Lo-and-behold they could get the part on order from Germany and even drove up to Des Moines with a trailer to pick me up! From there it just got better. The staff went out of their way to accommodate me, helping me store my luggage and giving me a desk to sit at. A couple of employees, upon hearing my story, even offered to let me stay with them! -- and let's be honest here, a Hall sensor is not exactly a big ticket item. When part came in the next morning the BMW tech had it installed and wired by the time I caught a ride from the manager back into town. Now I'm no spring chicken when it comes to bikes and I've dealt with my fair share of good shops. NONE of them come close to the experience I had with VanWall. If you ride bikes, atvs, or scooters do yourself a favor and pay them a visit!

I tried to order a bolt and a washer from this place. They wanted $14 shipping. I emailed to see…read moreif they'd just toss it into an envelope and mail it to me for a few dollars. They explained their shipping costs are set by the price of items, not by weight and size. I've experienced much better service from other places, so no, I wouldn't recommend these guys.

Really nice store. Lots of bikes and friendly staff…read more I was just there to buy a shirt and everything was laid out perfectly.

Nice Harley store with lots of parking, bikes, and apparel. It was nice to go in and not be…read moreharassed about buying anything and just allowed to peruse the store however long we wanted. My dad is a longtime Harley owner and I buy him shirts from each state and country I visit. We were driving through from Texas to MN, so this was a great place to take a break. They had a huge selection of shirts and their store logo is pretty cool with the barn and silos. They had a several items on clearance, and being a Harley store, you know apparel will be a bit pricey. If in the area, and into Harley's, I recommend it!

Great dealership and expert qualified service, a pleasure to do business and to shop their…read morereasonable prices

Great Personal service, They know what they're doing.read more

Wrong part shipped to me. Will not accept a return. Terrible communication to boot. Do not shop…read morefrom "indian_dsm" on eBay.

BUYER BEWARE: If…read morepurchasing through Amazon and you try to return an item you will be charged: 1. The initial shipping fee (even if it was free) 2. Return shipping fee 3. Restock fee (15%) For me, purchase price: $46.95. If I return I will have $26. RIPOFF You can't find their refund policy unless you follow multiple links from the Amazon site (or try to return an item). My item condition meets their stringent return requirements.