Absolutely-lovely mattress store. Didn't feel particularly pressured, but I felt like a valued…read morecustomer - like they actually wanted me to be satisfied with any product that I purchased from them. While I (hopefully!), don't need another mattress anytime soon, this would be the place I'd return to. PROS: -Shopkeepers don't work on commission, and that becomes insanely obvious when you step into the store. Whereas we had someone on our tail constantly and trying to upsell us and offer better deals ("well, I can take $200 off that price right now!") when we went to another mattress store, we got lovely peace and quiet here. The sales associate welcomed us and pointed us in the right direction when we came in. Then he went back to his post and allowed us to look around with supervision. He occasionally came and checked in and asked if we were finding everything okay, but we had the ability to lay on and test the mattresses in peace without feeling rushed. -Associate was also pretty knowledgeable. He didn't seem to have too many specific details about things, but he was very familiar with the mattresses and how they compared. He also had very detailed information about all of their programs/buying process. -Nobody tried to sell us anything we didn't need. They were happy to explain the differences between the more-expensive and less-expensive options, but it never felt like we were being shoved towards the more-expensive one. He seemed to want us to be satisfied with our purchase - whatever it was. -They offer a 1-year happiness guarantee. If you find that it's not a good fit for you within one year, they'll take it back (minus a $50 surcharge fee) and give you full credit for the mattress. That's LEAGUES above other programs in town (which was 30 days and 100 days at other stores). -They have some coil-designed mattresses, some hybrid designs, and some pure memory foam designs. Mattresses range from $300-ish to $3,000-ish. There's a simple pricing structure laid out on every mattress with the breakdown of prices - how much for each size option of that type with various foundations or other options. No guessing or feeling uncomfortable continually asking a sales associate. Nothing seems marked up or unreasonably priced. -They also sell sleep accessories like sheets, memory foam pillows, and mattress protectors. -Mattress was delivered next-day with absolutely no problem for free in Ames. Evening of purchase, we received a call giving us a 3-hour window for the next day. Mattress was delivered in that window during the next day. CONS: -Relatively limited selection of brands (mostly Restonic), and they don't have the ability to special order any other brands.

My wife walked in wearing her pajamas and was treated as respectfully as someone wearing a suit and…read moretie. We were looking and pricing beds for our children, and Phil Sears was a wonderful help in choosing a mattress set. Dude gets up and jumps on the frame to show its durability!!!! Their prices are great and quality isn't sacrificed for a low price. I believe we'll stick with them for our sleep needs. Best part? Free delivery with every purchase and they still have good prices.

I recently bought a new mattress and foundation here, and I'm more than satisfied. The owner is…read morefriendly and a pretty good salesperson, but it is a small operation. The prices are fair. I'd only go out of my way for a specific sale on a specific mattress. They do have certain high end brands that other stores in Ames and other towns don't have. If you do have a significant back problem or insist on luxury mattresses, then this place is a great locale and a fair buy. There's also bits of furniture. I don't really drive out to Nevada but depending on what you're looking for it is absolutely worth the drive.

Overall a great experience. My boyfriend and I are college students and initially went to Sweet…read moreDreams to purchase a mattress. We were treated with respect and the salesman gave us an exceptional guest experience without pressuring us or making us feel unwelcome. We left without on our first visit but returned because of an ad we had seen on Facebook. We were looking at an inexpensive mattress when the salesman offered us the same price on a better quality mattress they had in storage. We paid LESS THAN HALF of the retail price and received an amazing mattress. The mattress was delivered the next day for FREE and the delivery person helped us carry it inside our house. Would HIGHLY RECOMMEND!!!!

Lebeda is a factory direct retail store with their product being made in state…read more The prices are very competitive! And the quality is fantastic!! The furniture here is a bit pricy but it's super high quality!! Staff is super friendly and knowledgeable without being pushy. He was wonderful! The showroom is well laid out with plenty of room to move and test out mattresses! They have great sales. And great every day prices!! I will be back to get a mattress closer to time of buying a bed frame. Which we may be getting that from here.

I was looking for a mattress. I went to 2 mattress stores. The prices were high and the salesperson…read morewas rude. I went to Lebeda just to check it out. I thought the prices would out of my price range, but I was mistaking. Taylor was awesome. He listened to my specifications and price range, and suggested a few mattresses. He was very patient as I tried the mattresses. No pressure at all. I purchased a mattress and my brother did too. It is being delivered Thursday. Besides the prices, the product is made locally in Marion Iowa. The mattress is made the day before it is delivered. I would highly recommend it. Taylor is the best!

We are beyond disappointed by our overall experience with Midwest Mattress…read more I will start with the only positive aspect of this entire situation. Lauren at the Altoona, Iowa location was kind and generally informative as she showed us various Helix mattress models. Unfortunately the precipitating factor to this whole ordeal began as we finalized the purchase of a king size Helix Midnight Core mattress and a king size Bedgear Mattress Protector. My husband and I understood Midwest Mattress' policy to be that all mattress "returns" are contingent on the purchase of one of their name brand mattress protectors, as this was the information verbally provided to us during our visit. We opted for the nicest Bedgear mattress protector which came to nearly $400, because per Lauren, we would not be eligible to "return" our mattress without said mattress protector. We at no time were informed of Midwest Mattress' unforgiving "exchange policy" or we would NEVER have made the purchase. We pretty strictly avoid purchases over $500 that prohibit returns. We spent close to $2000 on this purchase. Our mattress was delivered within two days and we excitedly brought it upstairs, removed it from the box, and allowed it to expand. We thought we had finally resolved an ongoing mattress issue until we went to sleep and I experienced some of the most excruciating neck and lower back pain. I attempted to push through the pain in observance of the standard "30 to 120 day break-in period," and eventually moved to our sofa after I realized that I was at risk of severely injuring myself. I immediately cancelled our previous mattress return with Saatva and set out to initiate a return for the Helix Mattress via Midwest Mattress' customer service line. I was shocked to learn that the request would need to be sent to higher management who would then "provide us with our options." I was clear that we wanted to return the mattress and be refunded. I was also clear that any amount of physical damage to our bodies during a break-in period is unacceptable. I feel gaslighted by the suggestion to push through excruciating physical pain to achieve the comfort we experienced while very briefly testing a showroom floor model. I am also frustrated by the suggestion that we were somehow expected to notice the contradicting return policy AFTER making the purchase. We are now stuck with nearly $2000 of product that is useless to us. The company has stated that our only option is to apply the nearly $2000 toward another one of their mattresses or foundations. From a business perspective, it makes zero sense to refuse this return while insisting that we return to the store to select another $2000 in merchandise, as this leaves them negative $4000. Moreover, all attempts to explain our situation have been met with the implication that we are lying about how the "return policy" was presented to us. We attempted to go local and got burned. Mike from higher management was condescending, rude, and disturbingly apathetic. We would never recommend this business to anyone who isn't 100% sure of their purchase or willing to exchange their purchase with another item from Midwest Mattress' fairly limited inventory.

From the owner: FREE Setup! 1-Year Comfort Guarantee! Recycling & Removal! FREE Financing! LOW Price Guarantee!read more

We bought a sofa from them. They didn't have it on the showroom floor (our mistake). Being new to…read moreIowa, we had no idea where to buy furniture. They have a 5 day return policy. The cushions on the sofa we bought are as hard as rocks. We Tried to break them in (thinking we had a two week return policy). We tried to return it within the two week time frame. They said no. We Can return and get a store credit. However, no refund. 5 days isn't long enough to try to make things work. (To try to break it in). (Being dissatisfied with their product a store credit is useless). $1,000.00 mistake learned. Please learn from our mistake.

We stopped here to check for possible deals. There is a lot…read moreof options. We did a sitting in a lot of different options. The sales people were helpful, but not too helpful. Keep an eye on the pricing, but I think they are a bit too much for me. We really don't think they have what I wanted. I found what I needed elsewhere.

I bought a sectional from Newton Furniture and not long after the fabric was not holding up like I…read morethought it should. They allowed me to come back in and choose another fabric, tested the fabric to see how well it would hold up, and then ordered me a new sectional!

Selection is outstanding! Our sales consultant, LuAnn, took a genuine interest in our needs, was…read morevery patient, and offered suggestions with no pressure. Her help ultimately lead to our success in finding what we loved to fit our needs. Highly recommend!

After shopping in other various furniture stores, we found Redekers to have quality furniture…read more Knowing what we were looking for, Hunter, our salesperson, graciously handed us the tape measure to begin our search explaining he was there to help when needed. We purchased a sofa, loveseat, two end tables, coffee table, sofa table, and a very solid recliner for the living room and very attractive shelving unit for nine of my antique mantle clocks. We love our furniture and have received numerous compliments. Thanks, Hunter, for your assistance! Also thanks to the delivery service as our furniture was covered with plastic for protection and the two gentlemen were very knowledgeable regarding the care of the wooden tables as they were manufactured by the Amish. Those wooden accents were very well made and so glad we purchased those.