One cab ride from Des Plaines to Des Plaines, 1/2 mile ride, was $48 before tip. 6 minute car ride, local, what the hell am I paying for? I can get a whole tank of gas for less than this. TOTAL RIPOFF do NOT call them, EVER get an Uber or Lyft. This place is putting their grandkids through college ripping people off without any communication. You either pay whatever they decide to charge you or they call the police for theft. DO NOT become a victim like me. It's disgusting, unethical and they took advantage of my need for a ride immediately. I'll walk miles before calling them. RUN read more

Expect to get your date tun up. I'm looking at a $30 ride from Des Plaines to The Rosemont CTA Station. Had gone out of the way a good 5-10 miles in a circular route using the most travelled streets to slow things down. Instead of NW Highway into town to Mannheim or River Roads to Station used NW Highway WEST to Mt Prospect Road to Touhy into Higgins. Paying at least $10 or more in additional fare. One of the main reasons I Hate cabs !!! read more

Do not recommend to anybody. Completely rip off. Was charged $95 for a ride from Niles to Gurnee (was told it was a flat rate). Do not use it, use American Taxi or Uber instead! read more

Needed a ride from ORD. We gave the driver the address and he took us to another city, charged us over $30 even though he got lost, acted as though we mislead him, and texted the whole time. However I feel like if he would have taken us to our correct destination, I feel the ride would've been fine. read more

Called the night before to reserve a cab to pick me up at Ohare. Called again upon landing. Dispatch said 15 min. Half hour later the stupid driver calls says 15 min. Went to wrong gate cant understand english or just lazy and faking it who knows. Gets to my house and starts double talking about price. Think he was muslim trying to pass as indian. Do not recommend. Only called because they somehow took over community cab's old phone number. Never again. read more

Con Artists!!! They took an hour to pick me up then had the meter already on $12 when the cab arrived and refused to restart it saying it is company policy. Company policy to charge $12 for a pickup. I was running late so I reluctantly agreed but when I got in the cab the meter was running very fast. Heck, I paid $24 for a ride that other cab companies charge $7. I just took Uber from the same place today and was charged $5. So please don't let these people rip you off!!! Call Uber or another cab company!!!! read more

Very disappointed. When I called them, I was unable to get a clear understanding of how much would be charged to bring my sister from Des Plaines to Berwyn on Christmas day. Of course the rate was much higher than what I understood during our phone conversation. My sister later told me that even though he was using a GPS system, he disregarded her driving directions and "got lost", which caused them to go from the north side of Chicago back north to Des Plaines. She ended up having him take River Road so that he wouldn't get lost a second time. Perhaps he doesn't understand how to use his GPS? That was the opposite direction in which he should have been headed. read more

I'm not some one to complain, in fact I've never written a bad review. If I have nothing nice to say I won't say it. However I'm extremely annoyed with this company! Every time I get a taxi from here they arrive 30 min late! I can understand a couple mins late but 30?! And this has happened multiple times! One time that I called to get a taxi the guy told me to call a different can service because they don't do same town services? Believe me I only used them as a last resort But this will definitely be the last time I ever use them, I'll walk or take the bus if I have to. read more

I have ordered a cab on 3 separate occasions and they arrived before the scheduled time, clean cab and great driver. I am so happy with there service and being on time and getting me to where I need to be. I will continue to use them for my cab needs. read more

I set up a 530 am ride. Called the night before to confirm. Called at 535 am to confirm again. Got in an Uber at 600 am because they still weren't at my house. They cost me money because I was trying to get on a 600 am train out of Park Ridge and I had to take the Uber all the way downtown. And they cost me the nap I usually get on the train ride. Taxi companies wonder why they get such competition from Uber?? read more

About a week ago I called the "Des Plaines Taxi Dispatch" to drive me to O'Hare Airport I called two hours prior to the pick up time to conform my cab they said it was ready. The cab never showed I had to take my car and I missed my flight to go to Florida to see my aunts funeral. In shorter words I missed my aunts funeral because the "Des Plaines Taxi Dispatch" never showed, that was supposed the last time I would ever see her and this company ruined that for me. read more

I scheduled a pickup 3 days in advance for 3:30 am. I was a little worried if they would arrive or not time. Surprisingly they made sure 1 day in advanced and were 10 mins early. The car was really clean and the driver even turned on the air conditioning when I asked. He was making good conversation and was really polite. When he dropped me at ohare I asked him the price. He said " I will be happy with whatever you feel is right." I was shocked, the flat rate was 21$ I gave him 30$. Will definitely use them again especially if I get the same driver. read more

John is the best dispatcher I have ever worked with. I travel to the coasts 2x a month and because of JOHN, I will use them again. If you call and get John, you are in good hands read more