I've been using TOL for many years. They have always provided excellent service for all my travel needs. Their drivers are exceptional and their office personnel are always professional and extremely friendly. When my son was getting married, they came through with their party bus, in less then 2 hours after our other service never showed up !!!! read more

On time, reliable, very nice driver and great customer service. Just booked for my pick up at airport to return home. Will definitely use them again. read more

Used them for wedding. On time, reliable service! Our driver was very nice and the ride was smooth. I do recommend them any time you need a ride! read more

I contacted A Touch of Class Limousines to drive to my daughter's funeral. Our driver was amazing, was respectful, and was so great to work with. My family and I had a great experience. 5 out of 5 stars, I highly recommend them and I hope to use their services again soon. read more

Been using these guys for years...always on time with competitive pricing. Limo is clean and Tony our driver is courteous. Don't think you can miss with these guys give them a try! Off to Mexico :) sure is cold in Chi town!!! read more

This company has gone so far downhill, I decided today to end my 20+ year relationship with them. I travel for a living, and I commute O'Hare Airport several times a month. I have been loyal to A Touch Of Class as my primary means of transportation to the airport. Recently, the service has dropped off. Drivers who I have known for years were complaining that the management bagan putting governors on the accelerators, prohibiting the vehicles from going over the speed limit by over 5mph. This is Chicago. We were getting passed by 18 wheelers on the highway. One driver was mf'ing the dispatch and management on my last trip with him, as they were completely disrespecting his time and his need to make a living by not giving him enough work while still keeping him on call, limiting his ability to pursue other opportunities. But the straw that broke the camel's back was yesterday. I needed a ride to the airport, and my wife and one of my daughters were also flying to Europe. I decided to combine the schedules a bit so we could ride together. TOC had always been good about anticipating my needs and giving good service. When the car arrived yesterday, I was completely flummoxed. It was a sedan, and there wasn't enough room in the back for me to sit with my family. Instead, I had to sit in the front seat that was sticky from leaked beverages from the two cup holders. It was pretty disgusting and completely unprofessional. I called the dispatcher for an explanation, and the connection was so bad, I ended up hanging up. Then I heard the dispatcher call the driver who put him on speakerphone as he explained how pissed I was. That was fair, but then the driver started to lecture me on why I didn't get a bigger car. Previously, this company demonstrated an ability to anticipate my needs, but since the change in management, they instead provide excuses and condescension. When I asked the driver whether the constant dinging sound was a consequence of the newly installed speed governors, he began to lecture me on the dangers of speeding. It was tragically funny at this point. I tried to reach out to see what could be done to make things right so I wouldn't feel compelled to leave, but they didn't express any interest in salvaging the situation. And so I am leaving. 20+ years doesn't seem to mean much to these guys. Never again. read more

A Touch of Class Limousines - Should have brought some wipes. - Limos Near Me - Schaumburg, Illinois

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Driver showed up on time and took us safely and quickly to every stop on our agenda. Great service! Only downside was the Bluetooth wasn't working and there was no cord to plug into the music so we could plan tunes. read more

Wow! Be careful with this company's racist driver they may leave you stranded!! 4th time using their services, NEVER again!! We hired this company to take 3 adults, 8 big bags and 4 carry on bags from round lake beach to Chicago O'Hara Airport and return us back to round lake beach on June 17th. On may 26th the pick up was so smooth. The driver was courteous and friendly. Driver loaded all the bags into the limo and got us to the airport with any issues or concerns, our trip was off to a great start! As we returned to USA on June 17th with only 7 big bags and 4 carry on, this Asian driver who refused to give his name gets all angry and rude and refuse to load our bags or the people including my senior citizen mom who is in a wheel chair. As I asked him what is the issue, he stares: Before I can take you anywhere I need to call the office and confirm something. He tells his office lies about how we have 20+ bags. Then tells us with an attitude how we have persoanlly wrong him how he cannot take us because of safety concerns. I asked what exactly is this a safty concern when we used the same limo to the airport. After 5 mins we failed to get an answer out of him as he continues to be on 2 of his phones and gets very aggatteged with us. We told this driver and his management how we have just flew 16+ hrs to get here and how my mom isn't feeling well we are just trying to get home. As he is pulling away he states someone else will come and get you in 5 mins. We are on the call with the management and they stated they will have a word with the driver, and would like that I do not call their Asian driver a Du@#a@* who refused to provide a service that the company was hired for. What I should have done is call him out for being racist that he was. While the management would also lime me to not to take this personally, the management failed to see that their driver is lied to them and leaving a elderly women and her 2 kids with bags who are tired outside of the airport. That justify for anger that I have towards their driver and the company that has hired such driver and this poor review for the services to which this company was hired for. Another limo pulls up 15 mins later that happends to be dropping off another passager at the airport from the same company to take to take us home. New driver, no issues, I clearly asked upfront if he has any issues with us or our baggage, he stated none and started to load the bags into the vehicle. While this limo company did do the right thing by the end, they failed to vet their driver weather or not they happend to be racist!! It seems like the only logical explanation as to why one driver in the same limo can take us to and from the airport while the other cannot. If it is not the case, it would be good to here from management for a clear explanation of WHY did the driver refuse service that is logical. We were not rude to the first driver he was rude to us and I will tolerate alot of things but will NOT tolerate rudeness when I am traveling with my mom who is just looking to get home. Before hiring this company just be aware!! I do hope my complaints to the management does issues into a swift action against the driver Asian driver otherwise another customer in the future will suffer the same fate as us. Almost stranded at the airport even after preparing for a service. Pictures blew to show how big the bags were and how the fit perfectly well inside the vehicle while the passagers reached the destination with an ease. read more

We booked a people mover/party bus to take friends and family to a Sox's game this July 8th, 2023. Robert, who handled my booking, was at great walking me through pricing, schedule, and getting the booking in order. His follow up, clarity on billing (terms and conditions), and communications was excellent. The day of the service our driver (Aaron) arrived early, texted me his status beforehand/at arrival, and was easy to get in touch with from our arrival at the stadium through departure. He was professional, polite, and provided a safe as well as smooth ride to / from the stadium. Thank you to the whole team at Touch of Class Limousines. read more

I booked this out of state as a surprise for my girlfriend and her friends coming home. Their driver was professional, friendly, and a safe driver. The booking process was also fantastic! All around everything went smoothly! Would recommend to anyone! read more

Most reliable , dependable , courteous , professional , Limo Services in the Chicago metroplex . I recommend very highly with this company . Great Rates read more

Driver arrived early but parked nearby so we didn't feel pressure to get out there early. Limo was in beautiful condition. Driver helped us with luggage. Company answers their phone promptly and agents are knowledgeable. Will definitely use again. read more

At the last minute of my bday plans I opted for a limo to the city. I was so happy to have found A Touch Of Class limousine Inc. They were very helpful and the reservation process was so easy. Chris was our driver for transporting myself and 5 of my girlfriends to and from the city on May 18th. Chris was so professional, courteous and caring. He got us to the restaurant and then to our dancing spot and then back home. The entire process with A Touch Of Class Limousine Inc. was wonderful from the dispatcher taking my first call to Chris returning us to our end of night destination. Thanks so much Diana read more

We booked with A Touch of Class Limousines to take our group of 10 to and from a restaurant in the city last night for my daughter's 15th birthday. Everything went smoothly from booking through drop off. Our driver, Mike, was punctual, professional, accommodating, and very friendly. He even put a Happy Birthday sign in the window for us! Mike wore a mask the whole time, the car was very clean, and everything worked well - especially the sound system, which my daughter was able to use through her phone with zero issues. I highly recommend this company and will definitely use them again in the future. read more

Booked a touch of class limoi some time ago but here are the facts , the driver Joe G showed up early professionally attired , the limo was a white 10 passenger for my niece's graduation. She was totally blown away , the car was decorated in her school colors fully stocked with a assortment of non alcoholic beverages and three different types of munchies. The whole evening was a resounding unqualified success. I have heard from other people that this driver is a real pro never lost, never late always early. read more

Cannot thank Touch of Class Limousines enough!!! Our service to O'Hare at the crack of dawn was wonderful! The gentleman picked us up on time and with a warm, beautiful SUV and chilled bottled water! So nice to start off our 25th anniversary trip with such a great ride! Veronica on the phone was so helpful and polite. And our pick up from O'Hare...on spot!! I strongly recommend this service if you want the very BEST! read more

I have used this company a few times now and have always had amazing service. This past time, we had Sunny and she was AMAZING and FUN! She kept the ride entertaining and she was very accommodating. Next time, I'm going to request her. Jen H. read more

We've used A Touch of Class before so naturally used them for my son's bachelor party. I'd definitely recommend them. Only thing if you're wanting a 10 seat limo, ask for a 12 seat, if possible. Ten doesn't really fit, and these weren't large guys by any means. read more

Hired to take group of girls to HS prom. Driver was terrible and had many issues. Owner was contacted and did the right thing by admitting the errors and promising to address the driver. Heard good things about company and owners response proves they care! read more

I used A Touch of Class Limo service several times for my family and was totally satisfied with the experience. They were prompt, courteous and dependable. The drivers were friendly and gave us a great ride. I would highly recommend them and will certainly be using them again. read more

Nice spot on service at a reasonable price, used them from the Dundee to Midway and will use again!

Best driver/service experience! Arrived ahead of time due to an accident on our route to the airport, as a business owner myself that showed this company means business. Thank You very much Touch of Class, will be setting up the pickup on return. read more

I have been using their service for two years. On average 20 times a year. They are so dependable. I have severe fragrence alargies and the have added that to my profile. They understand that providing a good service to the customer is important. read more

This was my first time using this company for transportation to O'hare and I was VERY impressed. I had been using another company for 20+ years however their rates had gotten extremely high. The booking process was very easy, the driver showed up early and was very professional and pleasant and the Limo was immaculate. When I returned I called the number and they were prompt in picking me up. I will definitely be using them for future transportation. read more

We used this limo service to get us to and from our wedding venue. I called a few limo places that were very rude and ended on a touch of class after reading all the great Yelp reviews. They were able to accommodate me a week before our wedding and the person who does the wedding reservations was super nice to me. The venue was only 3 miles away but I definitely felt like we were driving in luxury and the nice brand new limos. The drivers were very professional and I like that they had on snazzy suits. I would definitely use them again to get to and from any venue or the airport. The pricing was very reasonable. read more

We booked a limo ride to Ravinia last night. Couldn't have been happier with the service. It was the right to call to book a limo for that venue. You guys made it easiy, and convenient. Our driver was Tony, he was great. Tony was on time, in fact he was at our house a little early which worked out well since we had a lot of things to pack into the trunk. Tony helped us load the trunk. He couldn't have been more helpful or friendly. He had water, ice and beverages in the car. Tony got us to Ravinia with a safe and timely drive. When leaving Ravinia, he was at the front gate waiting for us. We couldn't have asked for a better, easier departure. Tony also suggested another concert we might like that is coming up in Rockford, as he knows we like a small venue. I would recommend Touch of class Limo and Tony to anyone who wants to experience great service. Thanks Touch of Class Limo read more

A touch of class is always on time . The vehicles are clean and the drivers are courteous.

We have used Touch of class Limo many times, and it remains to be the most dependable limo company in the area. They are always on time, their drivers are great. Our driver last night was Tony. He was great, he arrived at our house early, was very helpful in setting the car up, as my husband had snacks for everyone in the car. Tony kept his car immaculate, and had all the supplies we could have needed for party. A big thank you to TOC and Tony read more

Great people in company , very helpfull staff at the desk. Cars clean as whistle. Driver was very polite and helpfull. Will use it again definitely. read more

We used Touch of Class last night to go from Mundelein to a venu near Sox park. Our driver Tonya was right on time for both pick up and return. She was very courteous and professional. I would highly recommend her and your service. The limo was spotless. Thanks for the great service. read more

Always first class. I will never use anyone else for my rides to the airport. I come from crystal lake which can be a hike depending on time of day, but never fails these guys are on time, prompt, and efficient. Cars are always immaculate!! Hard to beat this team... read more

Needed to get from Elgin to Midway airport, so I called this service on the advice of the front desk person at my hotel. The driver was a little early and I couldn't have asked for a more pleasant trip. I recommend this company to anyone looking to travel more than a few miles in the Chicago area. Wonderful experience!! read more

The limo had no air conditioning. There were seven of us sweating and using paper to fan ourselves. When I brought it to the driver's attention he said it will get cooler as we drive which is odd. The air never worked. I had to call the limo service directly. The person who in charge of transportation was very nice and apologetic. He arranged for the driver to meet him and switch limos. The new limo had working air conditioning but we were twenty minutes late for the show we were attending. Also, while waiting for the person to come with the new limo we had to stand outside because it so hot inside the limo. The limo driver told me to stick my hand in the front because the air was working in front. So unprofessional and unconcerned. read more

I've been using A Touch of Class for years now and have never been disappointed. The staff is always efficient and friendly.

Very courteous drivers. Affordable &Proffesional. I will definitely use them again in the future.

After a rough experience, the company did reach out to find out what happened and to fix the situation. Admirable for them to do so, and past experiences have been pleasant, so will definitely give them another shot. read more

Our driver, Tony, saved the evening. He relieved another driver and made my bachelorette party one to remember. He was the best. Going to use you guys for our wedding and hope he's our driver!! read more

All and all was ok but one thing i was not happy about was the fact that I specifically mentioned that we have four big languages at the time of the booking and still the car i was sent did not have space for one language so we were forced to put it on the front. This is particularly why i used a car services and paid almost 2.5 time more than what uber or Lyft would cost. The general customer service was great but the driver was just okay and not really what you expect from a limo a company. read more

I have not used the limo service but if you ever consider using their auto repair shop, run fast. Horrible experience, unprofessional, employees and managers don't communicate, had to call several times to relay the same information. I was actually afraid to post a review until my car was safely off the lot (the lot they moved my car to without permission) because they were threatening to move mine to a junkyard. read more

Was part of a great group of friends that went to Ravinia the other night, Tony our driver was the best! Took us a quick route was super helpful and the limo was gorgeous! Would definitely use them next time I plan an event! Thanks for the great service! read more