I only usually write reviews unless the company is amazing or terrible! I will say The Flooring…read moreOutfit was outstanding. I am so happy that I hired them to install my vinyl flooring throughout the entire house. The process was seamless. They moved the furniture that was too heavy for me so I didn't have to stress about that. I was going to stay at the house but it was too dusty after all the tile removal so I gave Roman and the crew access to the house. He sent me pictures of updates throughout the day, told me when they were leaving for the night, etc... When they finished the job they cleaned so good that it didn't even look like I had any work done. I was thoroughly impressed. Steve and Jake were also very helpful throughout the entire process and made sure I picked a floor that I absolutely loved. I am so happy I had The Flooring Outfit install my floors. They are a great company to work with!

Just a head up if you're in the market for flooring do not use The Flooring Outfit. We've had the…read moreworst installation of flooring, and the owner is refusing to fix it. And is now ignoring our phone calls and letters so we are stuck with a horrible floor installation. So STAY AWAY from the FLOORING OUTFIT.

We had a great experience with Owo when he came to clean and repair our grout throughout our house…read more The job ended up being a much larger job than anticipated because the previous owners had put a coating on the tiles that Owo had to get off before he could do his work. We also had voids under the tile which he did his best to fill. He went above and beyond and worked so hard to get our job done as fast as he could and it looked fabulous! Thank you Owo!! Also, great pricing!!

I hired Owo to clean and seal the grout at a house we have by ASU. It was rented out to college…read morestudents so to say the grout was in rough shape is an understatement. At first I was a little shocked at the price but I didn't realize the amount of work that went into it. The cleaning is only a small portion of the cost. Its the sealing (and re-staining the grout) that costs so much because its a very manual process on your hands and knees applying the stain/sealant. Owo was there from about 10 AM to 6 PM. He did an AMAZING job. The grout and tile has gone back in time and now looks brand new again. Its pricey, but worth it. If your tile/grout looks really dirty, its really not worth just cleaning it. The grout has to be re-stained and sealed to bring it back to looking new again. See attached before and after pics. I would definitely recommend Owo and Groutsmith.

Highly recommend this company if you need repairs or replacement of your roof. They were friendly,…read moreprofessional, and straight forward. They provided quality work at a competitive price and were able to complete the work needed quickly which was so appreciated!

I thank Chris very much for their help with my roof! The previous homeowner was a home flipper and…read moredid a disaster to our roof: layers of shingles slid down onto my cars, breaking windshields, scratches, etc. Chris and his team cleaned everything up and fought with my insurance to give us the best value for our home. He knew insurances do their best to not give their customers the best, so he fought them enough to give us the money needed for repairs. He and his team installed the roofing promptly and with no problems, with a great selection of roofing shingles, they're truly professional. And hablan español! A huge plus!

My friend whom I was staying with was redoing a room that was to be a guest room. The carpet had to…read morebe removed and replaced. This was an unexpected expense. As I do interior decor work and renovations in Toronto, I said that I would take care of the shopping. I contacted a few flooring places that had good reviews on Yelp and narrowed it down to Arizona Wholesale Floors. We visited this company and they had a large selection of flooring samples. The customer service rep was pleasant, polite, and accommodating. We were quickly shown suitable samples of berber carpeting in our desired colors, quality, and price point. Our order was written up quickly and we were given an installation date. We were called the day before to confirm installation and an appropriate time. Luis showed up alone to install the carpet which was for a 15' x 17' room. We learned that Luis had been installing for 35 years (since he was a teenager). Luis was both polite and efficient. We are very happy with the finished product which are in the pictures below.

They are a great company to work with! From the beginning of the process, to picking out the…read moreflooring to installing it! The gentleman that did the work did an awesome job and very friendly! I need some more to do and will definitely use them!

If anyone is in need of getting their tile or upholstery cleaned, I couldn't be happier with the…read moreresults from East Valley Floor Care! Jeff did an amazing job cleaning my tile and grout. I have two dogs that constantly track in mud and dirt, so my floors had definitely seen better days. To make matters worse, when my tile was originally installed, grout had overflowed onto many of the tiles, leaving a dull haze that I thought would never come off. Jeff was able to remove it, and I was honestly shocked at the difference. My floors look brand new! Who would have thought I'd be this excited about clean floors? Jeff was professional, knowledgeable, and took great pride in his work. If you're looking for someone who truly knows tile and grout cleaning, I highly recommend East Valley Floor Care. Thank you for bringing my floors back to life!

We found Jeff on Yelp and we prefer to support small business so we gave him a try. We had quite a…read morefew stubborn stains in our guest room and Jeff worked really hard to remove them, even coming back a second day to "hit" them again. Jeff showed up on time and his prices are good. We'll be using him again for all of our floor care needs.

We couldn't have asked for a better experience! We replaced our bedroom carpet with laminate…read moreflooring. The entire process, from start to finish was seamless. We went into the store and talked to Cosimo. He was easy to talk to, explained the pros and cons of different surfaces, and answered all of our questions. As soon as the product was in, we were contacted and scheduled the work to be done. The job was replacing three bedrooms with laminate, however after they pulled up the carpeting, they found two spots that needed to be leveled. This was done quickly and didn't end up adding any time to the job, they actually finished before they said they would be done, even with the extra work that needed to be done to level and grind down the concrete! Cosimo and his crew were excellent to work with and I honestly would encourage you to reach out to them if you are thinking about changing floors OR if you need ideas/suggestions! We are so happy with the quality and efficiency of the work, the communication with Cosimo and his team, and of course, the finished product looks amazing!

Quick and easy install of carpet Came to house with samples…read moreAbout 3 days installed Delivery on time

We purchased our new kitchen countertops from The Floor Store and am very pleased. Their Gilbert…read moreshowroom has a large selection to choose from, and are very knowledgable in all products. Prices are very reasonable too. Marla is a pleasure to work with! Professionalism all around from everyone we encountered. We had a minor issue after install and Marla was right on top of it - coming to the house TWICE personally to make sure it was resolved (it WAS!) Top notch customer service that you just don't see any more. Highly recommend The Floor Store!

I chose The Floor Store for both flooring and countertop projects because of the positive…read morereputation they have built in the Valley. Unfortunately, my experience did not match that reputation. The projects themselves had issues, but the bigger problem was the communication, lack of follow-through, and lack of accountability when those issues came up. To be clear, I understand that mistakes happen. Materials can be delayed. Defects can occur. Schedules can change. That is part of any home improvement project. What matters is how a company communicates, takes ownership, and helps the customer through those issues. That is where The Floor Store fell short in my experience. My carpet project started with a material shortage that left part of the installation unfinished while more carpet had to be ordered. That shortage also appears to have contributed to seams being placed in areas where they may have been avoidable if enough material had been ordered correctly from the beginning. The countertop project then brought a separate set of problems when a defect was identified and a replacement became necessary. Again, issues happen. But throughout both projects, I repeatedly had to chase down updates, ask for status information, and coordinate details that I believe should have been proactively handled by the company. The most frustrating part was the breakdown in communication between scheduling, installers, contractors, and management. Follow-ups that were promised did not happen. Schedules changed without proper notice. At several points, I felt like I was doing the work of the project coordinator just to keep things moving. What concerns me most is what happened after the projects were completed. At management's request, I took the time to provide a detailed written summary of my experience and concerns. I sent that on July 25. Weeks went by with no acknowledgment or response. I followed up again on August 11 and still received no meaningful communication. I also attempted to escalate the issue again before posting this review. That lack of response reinforced the exact concerns I had already raised about communication, follow-through, and accountability. I spent more than $20,000 with this company and expected a much higher level of customer service and project management. While the final products may be acceptable, the process to get there was unnecessarily frustrating and disappointing. At this point, I am posting this review because all private attempts to resolve or even discuss the matter have gone unanswered. I was not looking for excuses or an argument. I was looking for acknowledgment, accountability, and an honest conversation about what went wrong. Ignoring a customer after more than $20,000 in business is not acceptable. If ownership or senior management genuinely cares about their customers, their reviews, and the reputation of this business, I would encourage them to contact me immediately. I would still prefer to resolve this directly and fairly, but that requires someone from The Floor Store to actually respond. Future customers should know that when things go wrong, communication and follow-through matter. In my case, that is where The Floor Store failed. I hope management chooses to take this seriously, because this experience has completely changed the way I view a company I originally trusted.

Highly recommended anyone looking for new floors to stop by and visit Beth at San Tan wholesale…read moreflooring! We chose her and her business after shopping. Many other stores! not only did she offer great local service but she was over $4000 cheaper for the same product and same square footage as other stores.! the carpet installers were kind, courteous, and on time ! They cleaned up after for themselves and were very efficient! We're extremely happy with our new carpet and service we received from Beth at San Tan wholesale flooring in Queen Creek!

I wanted to update my review to address the misstatements by the owner. The FIRST time we had them…read morecome out to give us an estimate was for a home remodel in late June 2021. To date, a year later we never got that estimate. This time there was no home remodel. It was floors. So the owner was incorrect and deflecting. We had a flood in our house and our "remodel" was new floors and some patch work on the drywall from the flood. Two small areas of drywall. No other remodel. For flooring they said could have been done within a week or two. But 8 weeks later with our floors torn up we could not get an estimate to save our lives. If someone is calling you once a week for 2 months about floors and you can't get back to them, that is just bad business pure and simple. Hope the family gets it together for future customers. We've since completed our project by having another company come out, measure and install our floors the same week we stopped trying to reach out to San tan. Go with anyone else.