Schlepped in from Cruces for a Jeep I saw online. I knew it wouldn't last long with the price,…read morecolor, and features. They were super responsive and reached out almost immediately following my online inquiry. When I arrived, I was greeted and from there, everyone was lovely. No one was aggressive or pushy. I was prepared to leave if I didn't like how it drove or pricing was an issue or pricing for payment/percentage. My appointment was with Colton but because I was coming from Cruces and was about 10 mins late I was assisted by Frank who was great. He was transparent about everything. What their profit was. What could/couldn't be done. Because I don't live in Roswell and Cruces is a bit far, I didn't get the advantage of the oil change for a year but I'm not upset about that. Roswell is a bit of a hike from Cruces but it was totally worth the drive for this Jeep. Totally worth it. Super nice folks. They weren't pushy, aggressive, or trying to upsell anything for any reason. All things I can get behind and respect. Very happy with my decision and with them.

terrible experience with Roswell Toyota!! requesting contact from the main manager from Toyota…read moredirectly. I need his name, number and email.

Excelente servicio, ta ayudan a obtener un bajo interes, y estan pendiente de lo que buscas. En lo…read morepersonal fue mi primer compra y estoy satisfecha por El trato. Yo vivo en Carlsbad y no pude ir al dealer pero siempre me atendieron amablemente via telefonica. Y me trajeron El automovile hasta la puerta de mi casa. 100 % recomendado Gracias a Mani, Holly & Jason que fueron las personas que me atendieron. (Mani trato en español)

From the owner: The team at Tate Branch Roswell would like to welcome you to our dealership in Roswell, where we're…read moreconfident you'll find the vehicles you're looking for at a price you can afford. Come and check out our full selection of reliable pre-owned models. No matter which vehicle you decide on, our professional finance team will help you with competitive financing options. Lots of folks in Roswell count on the high-quality vehicles found at Tate Branch Roswell, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions. Home of the better buying experience.

Had an amazing experience with Nissan I wouldn't go anywhere else but Nissan! Y'all go see Ramon he…read moreis really nice and good at his job! Thank y'all Nissan I appreciate you all!!!

Called and spoke to Alyssia Aguirre about possibor trade in, she was very helpful and knowledgeable…read morein answering questions and gave me some advice that was very helpful.

I live in Albuquerque and was visiting my high school buddy in Roswell back in September. I ended…read moreup buying a used 2016 Toyota Tacoma pickup from this dealer on 9/12/25. The sale and delivery was fine, it was later after I got back to Albuquerque that the problem arise with the finance dept. My loan process was fine, but I got a call from the finance dude requesting that I complete an emissions test. Since the truck was being registered in Albuquerque, an emissions test was required in order to complete the registration. They are not required in Roswell. I did this immediately, then emailed copies of the test, plus the copy of the receipt for $25. I was told I would be reimbursed. I called this guy immediately after emailing these documents to follow up that he did receive them. He affirmed that he had, and I quote, "I will personally walk this receipt upstairs and make sure the check is issued today." It's been 6 weeks today, and I still haven't received the reimbursement. I've been calling and emailing weekly, and again have been assured that he would "check on it." Still no check, zero feedback ever on the status, and my contacts being less friendly each week. I guess I'm to assume that I'm being blown off. Why not? They got their sale. I'm more than happy with my truck. I'm disappointed that I haven't been respected as a customer.

On June 20th I took my 2023 Hyundai elantra to get my oil change as I was planning a trip to Las…read moreVegas..on July 3rd we headed to Vegas we decided to stop in Flagstaff to eat. Thank the Lord we did. As we turned in to Flagstaff made it to circle K, we he a loud noise, engine light went on, oil light turned on so we parked. All the oil leaked out, we walked next door to auto zone, the sales guy walked with us to the car, looked under the car and told us there was no oil plug. We were stranded there over night. Next morning had it towed to Brake masters, he put oil and also stated there was no oil plug so whoever changed the oil did not tighten the oil plug so it popped off. With the Grace of God we made it into town and not on the highway. All because of there negligent. This was Changed at the Hyundai in Roswell NM.

We bought 2 vehicles from here and suffered through and regretted the coverage for free oil…read morechanges and so on. That was a lesson learned on our part. Now, for the ONE star review..... I needed new tires on my Honda accord and went with the dealership. I got 4 new tires and added the warranty for any issues I may run in to. several weeks ago my low tire light game on. I went in and was told that if the tire had to be replaced, I'd pay a percentage of the total...ok. They also said that if it was just a patch job, I'd still have to pay. it ended up being a patch and I walked out for just under $40. Now you may think that's not too bad at all considering what it could have been. HOWEVER, from here I will be leaving a 5 star at Discount Tire. Just last week my low tire light came on again. I was not going to go back to Honda where a warranty doesn't seem to mean much. I instead went to Discount Tire where they fit me in, patched my tire and sent me away FREE OF CHARGE! My tires weren't even purchased there and they did a better job than Honda. Lessons learned all around!

Wanted me to pay $800 vehicle inspection so I could purchase vehicle. This seems kind of shady to…read moreme.

I been keeping track on this dealership"s inventory for a while now. Three months ago in March of…read more2024 I was looking at a white 2024 GMC Denali priced at a ridiculous price of $81,225 plus taxes. No special finance, no incentives no rebates...smh Today July 2024 I went to check and see if they had any drop in prices considering the Auto market is collapsing. And guess what? This Dealership still has their vehicles overpriced. Even after other dealerships across the nation had drop their prices significantly on this type of trucks, this dealership doesn't give a dam about customers. This dealership has their new or use vehicles marked up $10,000 to $15,000 over market value. Roswell, New Mexico is the worse place to buy a vehicle. You are better off buying out of state. You will still pay New Mexico taxes and fees no matter what state in the nation you buy in because you are a New Mexico resident. You always pay the taxes from the state you live in, not from the state you are buying from. Also, you are better off shopping online and comparing prices. You can get a better price up to $15,000 less. Stay away from Desert Sun motors in Roswell. They change their name to RICH MOTORS NOW. SAME CROOKS.

I requested a price for a used vehicle online. To do this I had to provide my phone number. HUGE…read moremistake. I had a call within 1 minute of submitting the form and now on month later I am still getting calls even after asking to be removed from their call list.

My truck pre collision sensor kept coming. Drove in and the advisor got me in immediately. Tech…read morediagnoses was quick and accurate. Sensor was in stock and I was back on the road within an hour. Great service with friendly people

I had my van towed here about 18 months ago when the motor shot a spark plug. This is a common…read moreproblem with the Triton Modular motors. In fact it happens so often that Ford makes a special repair kit specifically to address this issue. It took them a week to fix and I thought everything was fine. In fact I gave them a 5star review on a different platform. Well here we are less than 10k miles later and the engine started miss firing. After a bit of digging around we went to remove the spark plug that Roswell Ford repaired and the whole Helicoil came out with the plug. The plug and Helicoil were covered in rust and debris. It turns out that they didn't use the Ford Spark plug repair kit made specifically for this issue. They used an off the shelf Helicoil that isn't suited for this application. If you want to know how they screwed up keep reading. The ford Helicoil has a large flange around the top edge. The spark plug seats against that lip instead of against the engine. By using a Helicoil with no flange the spark plug was pressing on the engine and pulling up on the coil. Eventually this caused a leak that let water in and combustion out. There is no excuse for this type of shoddy work. Ford has put out numerous bulletins about this issue and how to fix it. A quick Google search yields hundreds of examples of this happening and being repaired correctly and without further issues. Yet here I am paying a different shop an additional several thousand dollars to repair this correctly and clean up the damage caused by the shoddy repair. I tried to have this work done at another Ford Dealer where it MIGHT have been covered by the Ford dealer network warranty but the only dealership within towing distance refused to work on a vehicle older than 2013. It would have been cheaper in the long run to have the van towed to Albuquerque and fixed at a reputable shop like Advantage Automotive or Morris and Comanche.

My consultant was Philip Malone 111 who was very familiar with the vehicle I was purchasing. It was…read morea pleasant experience going through the details of my 2016 Mitsubishi Outlander SEL. I recommend seeing Phil before purchasing your next vehicle.

I cannot thank the team here enough for their assistance. I'm on a very long road trip, solo with…read moremy dog. My check tire light came on en route to Roswell. Every time this happens it's been a nail or gash in my tire. Needless to say, I didn't want to continue driving hundreds of miles so I went to Lykins first thing in the morning. Folks, the positive reviews are legit. They looked at my car right away and I was out of there Jess than an hour later. Turns out it was just a tire pressure issue, which they resolved for me. And guess what? No charge. Everyone was so kind and friendly and even gave me a tip on where to walk my dog while we waited. Thank you so much Alexis & Skye

I visited Lykins Tire to purchase a new set of tires for my truck, and from start to finish the…read moreexperience was nothing short of frustrating and costly. First Visit - Damaged Rim: * The initial set of tires ordered would not mount on my existing rims, despite being the same exact size/brand as the ones before. They suggested I leave my truck overnight for them to sort it out, mentioned the cold from the snow that day could be affecting the elasticity of the rubber. Only to discover the next day that they'd attempted to force the tires on with a hammer-leaving a deep dent around the bead seating area. * The manager acknowledged the damage and offered either a full repair or a discount. Feeling stranded without my truck for a week for repairs, I reluctantly accepted a discount rather than leave it parked. Second Visit - Even Worse Damage: * Two weeks later, I returned to swap out the tires for a different brand recommended by the manager. When I picked up my truck, two rims were cracked. * Instead of taking responsibility, the manager flatly accused me of causing the damage myself. I repeatedly explained the rims had been intact when I dropped the truck off, but was dismissed until a friend intervened-and only then did the manager grudgingly admit his team was at fault. Bottom Line: I paid for professional service and ended up with three ruined rims. Between the botched tire installs, the hammer damage, and the outright denial of responsibility, I felt completely disrespected as a customer. I cannot recommend Lykins Tire to anyone looking for reliable, honest work-save yourself the hassle (and the repair bill) and go elsewhere.