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    Desert West Automotive

    4.0 (2 reviews)
    Closed 10:00 am - 3:00 pm

    Services - Desert West Automotive

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    13 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto transmission repair

    Routine automotive maintenance

    Smog check

    Transmission leak inspection

    Desert West Automotive Photos

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    Recommended Reviews - Desert West Automotive

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    4 years ago

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    10 years ago

    Great place good. It's affordable. And the customer service is top notch. Support local businesses.

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    Ask the Community - Desert West Automotive

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    Oil Changers

    Oil Changers

    4.2
    (10 reviews)

    Brought both my vehicles in for an oil change with Bobby, he was very helpful and informative of…read morethe process. Excellent customer service definitely will be coming back and recommending to my friends and family

    I was at your location off of Pelicano Dr in El Paso TX on 11/2024. I got an oil change with no…read moreissues what's so ever. Not one complaint about having trouble opening and shutting my oil pan from underneath my vehicle. Now 5000 miles later time for my oil change and the oil changers refused to do any work on my vehicle because it was tightend way to much. They show me right away, and I took pictures of it. The nut is obviously worn off if they tried it would break my oil pan. Again no issue was reported before hand so there should be no issue now. Oil changers was the last place to do my oil change only a month ago. I travel for work yes which shouldn't matter because I'm allowed to drive my vehicle 5000 miles and it still be OK for next oil changers. I say this because speaking to Christopher your regional manager he thinks I drove half way across the country and banged it someway and cause the nut to be worn as it is. Now I am in Water Town NY. I need an oil change. As I told you I travel for work. I need a solution to this problem. I drive a 2021 Ram Classic 5.7L, my truck sits pretty high i have side steps that would have been damaged had I ever bumped anything. And I drive for a living nationwide in one month I didn't damage my oil pan. Now after speaking to manager at store and Christopher regional manager. He says not you guys fault basically and I drove across the country and caused my own damage. I have followed all steps I needed to follow hopefully this plays out well. Update soon.....

    Jay's Automotive - Lomaland

    Jay's Automotive - Lomaland

    4.1
    (45 reviews)

    First off, their receptionist is the type of person who loves to irritate you with stupid…read morequestions. Either that, or I am giving her too much credit because she's actually just stupid. She invites possible customers over and does not schedule them or let anyone know to expect you after she assures you that she will. For having scriptures printed on their receipts, they are the most dishonest mechanics I have ever dealt with. I took my vehicle for a simple alignment. They charged me over $120. I get a call saying that the camber will be an additional 250+. I declined and told them to align it without the additional cost. They went out of their way to adjust the camber to an extreme degree. So much so that the front end was vibrating on the freeway after 60mph. You could actually see that the bottoms of the wheels were tucked inward about 2 inches. It has never been that way. The wheels were not straight at all. Instead of doing it right they sabotaged it to an extreme degree thinking I would come back and pay the ridiculous prices for a simple $89 alignment which should already include Camber, Caster, and Toe. Careful, they will sabotage your car if you don't agree to pay their outrageous prices. DISHONEST. Using bible scriptures on their quotes/receipts to try and convince you of their honesty. TRASH. I will tell EVERYONE I KNOW TO STAY AWAY. You have been warned.

    Sam and Vanessa are the biggest blessing! This shop saved me from being stranded in El Paso after…read moremy water pump went out from a trip back to Houston from San Diego. My family and I were in a panic after this traumatic situation until we found Jays automotive! They ordered the parts and got it fixed all in the same day to get us back home. Excellent customer service excellent quality! If I could give 1000 stars I would. I could never thank them enough for going out of the way to save us! Thank you so much Jays automotive! Keep up the great work!

    Desert West Automotive - autorepair - Updated June 2026

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