Quick and easy!! Love these drive thru oil changers. The staff is also super friendly and nice!…read moreThank you guys

Friendly service, quick service and attentive to details. Overall great experience, will be coming…read moreback.

I'm 70 years old and this might be the best shop I have ever encountered. Always very professional…read moreservice and they will NEVER try and hook you for unneeded repairs. I've been in El Paso for three years now, and I will NOT take my 2001 Chevy Silverado or my 2010 Chevy HHR ANYWHERE else (other than just an oil change). My latest experience was on 5/1/25. I tried to replace the power window motor on my Silverado by myself. Big mistake. Once I got the door apart I realized that it was a MUCH more complex job than I expected. I talked to Rick on the phone and he said, "we'll use your part and complete it for you." They did, and I was shocked when I got the bill: $95!! I was expecting at least $300 labor to complete this job. IF YOU WANT HONEST AND PROFESSIONAL SERVICE, don't look further. Jay's Automotive on Alameda in El Paso will treat you right.

Great small business in El Paso. They are by appointment only but provide quality service in a…read moretimely manner. They were able to diagnose and repair my issue in same day.

Hood Tech 11430 and Lube Tech 18001 (I didn't catch their names) were extremely helpful. They…read moreinformed me they may not carry the oil or filter my Audi Q5 needs but made every effort to find what my vehicle needs and were able to service my car quickly and efficiently! Prices have gone up and in this economy that's no surprise but they did a great job at getting me in and out quickly and informing me when my car was ready! Kudos to two young men that want to work!!! Managers please let them know they are doing a good job!

Drove in and there was no waiting line. They came up to greet me right away and ask what I was…read morelooking for today. Started on my oil change right away and I was able to be on my way in no time.

*sigh* These guys don't get nearly enough credit for their services…read more Now, I've been going to this place for well over a decade to get my regular oil change and whatever other services were needed at the time. Not once have I ever had a complaint or issue with this establishment's work. So you can imagine my surprise and dismay when upon looking this place up to conduct my obligatory Yelp check in, I find that they only have one star from ONE review. Yeah. Take that one with a grain of salt, because I'm about to give you guys the real skinny on Pit Stop. Pit Stop is the place you come to get your service done on the spot; get in and get out. That's it. This isn't a Firestone where you may end up dropping off your vehicle for hours at a time because the repair or service needed may require a more in-depth analysis and repair. Think of Pit Stop as....like the pit stops conducted in the Quaker State 400. They are quick, efficient, and most importantly...affordable. I've been to a similar Pit Stop in Lawton, Oklahoma and let's just say...those guys would continually try to rip me off by offering me services I didn't even need or already had done. Another Pit Stop in Fayetteville, NC caused my engine light to illuminate after conducting what was supposed to be a routine oil change. That was the last time I ever got my oil changed at that particular pseudo mechanic's garage. The Pit Stop on Viscount, however, is nothing like that. Not only are these guys honest and just plain bottom line up front (BLUF), they also offer additional services which, in turn, only aide them in bringing in even more Benjamins. Nice work, fellas! They also do windshield repair, headlight restoration, and as I just recently discovered...engine steam cleaning. Very handy if it's something you've never had done and have owned your vehicle for more than, say...4 years. This is literally the ONLY place in EP I'll go to for an oil change simply on the premise that it's quick, easy and cheap. Some may not agree with me or claim they'd rather change their own oil but...hey--I'm a computer geek, not a mechanic. I pay other people to work on The Batmobile and take no shame in admitting that. The aforementioned 1 star review ought to be filed in the archives of once disgruntled patrons who couldn't determine the difference between a socket wrench and a screwdriver, and was most likely written in a fit of rage over a one-time botched transaction when they could have just taken the vehicle back and made the mechanics do the job over again. Pit Stop is worthy of 5 brand new shiny steam cleaned V6 4.0 engines out of 5. End of story!

The staff is professional. Only do what is needed and they take are honest. The staff moves to get…read moreyou out fast. The owners are always present. They do not up sell you . They advise you what is needed and what they recommend. Honest people. Also they do amazing car detail work. They are very clean, honest and organized.

I'm always afraid when something goes wrong with my car. I'm a single woman and just moved here. In…read morethe middle of 100 degree weather the aircon gave out and I researched auto repair places. Eddie and his guys identified the problem showed me pictures and had the car ready in two days, no holding information back, no hidden costs just straight up quality service. I'm entrusting my car to these guys. So happy I found them!!!

Called to get an estimate here at E&R Automotive for my F150 air conditioner along with 5 other…read moreplaces. From the beginning owner Eddie was very courteous and professional. I chose this place and GLAD that I did because Eddie the owner and manager Isaac were extremely professional , respectful and genuine caring toward my truck issues. They provided me with EXEMPLARY, EXEPTIONAL, PROFESSIONAL service and very fast service. I Took my truck yesterday and was ready today by 1:30pm and even gave me the 10% advertised on line. I am very happy with their customer service and STRONGLY RECOMMEND them especially if you are a female as I am. The price I was quoted is exactly what I paid and did get the 10% off as advertised.

I cannot vouch for the oil changes here, but I'm giving them 4 stars for one reason, and one reason…read morealone: they didn't try to sell me on additional maintenance when I came in to get my state inspection sticker. Every place I've gone to get my sticker in El Paso has tried to sell me on extra stuff, usually air filters, but one place even wanted to replace my car battery. I appreciate them not doing so. If you need to get your Texas State Inspection sticker in El Paso, give them a try!

Friendly, fast service! The prices are great compared to other places I've been. I was impressed by…read morehow quickly they got me taken care of since I was really pressed for time this week. For context I did arrive there when no cars were in front of me. But they promptly walked out to greet me on my way to the front desk and got me taken care of in 10-15 mins! I will definitely be returning to this place for my future car maintenance needs !

I really like the service. The technicians are very helpful and knowledgeable. You stay in your…read morevehicle and they give you a drink while you wait. The service was quick and they didn't trying to upsell me anything even though I'm a woman. Other places I've gone to have done this so I was impressed that they do not do this at this shop. Definitely recommend!

I have been here 2 times already and both time service has been outstanding…read more I came in for an oil change and it was quicker than any other place I've been to. They put new windshield wipers on, inspection, and oil change in less 30 min. I came in for another inspection and all bays were full. Only 1 person ahead was waiting for an inspection as well and we were out in less than 20 mins. I did not have to make any type of appt. either times. The staff was very friendly and professional. I will definitely continue to return.

On Saturday, January 12, 2013, I experienced one of the most kindest gestures from the Pep Boys…read moreAutomotive staff. My son and I began our day very early. Our plan was to get his vehicle ready for his trip to Ruidoso, New Mexico. He was to leave at 6 am and I was in a hurry to have his vehicle ready for his trip. His tires needed to be replaced, an alignment and it was time for an oil change. My husband had called several places, the most reasonable turned out to be Discount Tires, so we thought. We dropped off our vehicle at Discount Tires to have the tires replaced and was advised by the Sales Rep that Discount Tires does not do alignments so we arranged an appointment with Juan Moncayo, Service Advisor at Pep Boys to have the alignment done there. All the while we managed to run errands and go to a birthday party. I received a call from Discount Tires that our car was ready to be picked up. My invoice showed that I had purchased 4 Goodyear Eagle tires. I dropped off our car at Pep Boys at 2:30 pm and while I was waiting in the lobby to be picked up by my son, I asked Sam Casillas, Service Advisor, if the Goodyear Eagle tires were good tires. Mr. Casillas, SA was kind enough to walk out to our car parked outside waiting to be worked on to look at the new tires I had just purchased. To my surprise, Mr. Casillas, SA pointed out that I didn't have Goodyear Eagle tires on my car, but Goodride tires on my son's car, a difference of almost $100.00 per tire. Mr. Casillas, SA looked at my invoice and proceeded to call Discount Tires to make sure it was an an honest error on Discount Tire's part. The Sales Rep at Discount Tires assured Mr. Casillas, SA that it had been an honest mistake, an that the code for the Goodyear Eagle tires was entered incorrectly. The Sales Rep at Discount Tires was willing to exchange the tires once Pep Boys had completed the alignment and the oil change, but we were soon approaching closing time at Discount Tires by now, as they close at 5 pm. Mr. Casillas, SA, explained the situation to Ralph Reyes, Service Manager at Pep Boys and got my vehicle worked on as soon as they could. Although Mr. Casillas had other responsibilities pending, he assisted in helping with the oil change, just to make sure I was able to make it to Discount Tires before they closed. That evening I was certain, Mr. Casillas had gone beyond what I had expected. His overwhelming kindness to help out a mother in complete desperation is something I will never forget. I will always be grateful to Samuel Casillas SA, Juan Moncayo SA, Ralph Reyes Service Manager, and Gilbert Reza Store Manager for everything that was done that evening to help me and my family get my son's car ready for his trip. My husband and I have have been going to Pep Boys to have work done on our cars for years. We will continue to place our TRUST and SAFETY in the Service Department at Pep Boys on Yarbrough to service our cars for our entire family! Thank you!

I went in to have my a/c looked at. At first everything seemed normal there was an extremely nice…read morelady working the front desk, she asked me everything that was wrong with the car handed her my keys. Got a call for 1900$ repair. My compressor went out. I obviously want to know how they came to that conclusion before I spend almost 2k. When I went back to pick up my car there was a gentleman there. I asked him about what looks like missing information at the bottom of a form that was sent. He told me the mechanic was new and didn't know the system, fair enough. But I still want to know all the information before I spend that much money. He got very defensive with me asking if I felt they didn't do a good job, or that I just don't trust them. Neither were the case at the time. Still never got the information and I probably won't be returning, as a woman being screwed over with my car a few times before the defensive behavior put me off. I just wanted to know how we got to the 1900$ conclusion.

Excellent service from start to finish! The team was friendly, professional, and completed my oil…read morechange quickly. They explained everything clearly, didn't pressure me into extra services, and made the whole experience easy. Great value, quality work, and outstanding customer service. I will definitely return and recommend this Valvoline location to family and friends.

Excellent oil and filter change service. The staff was friendly, professional, and very efficient…read more They explained everything clearly, used quality products, and the price was fair. I will definitely come back and highly recommend this place.