I'm 70 years old and this might be the best shop I have ever encountered. Always very professional…read moreservice and they will NEVER try and hook you for unneeded repairs. I've been in El Paso for three years now, and I will NOT take my 2001 Chevy Silverado or my 2010 Chevy HHR ANYWHERE else (other than just an oil change). My latest experience was on 5/1/25. I tried to replace the power window motor on my Silverado by myself. Big mistake. Once I got the door apart I realized that it was a MUCH more complex job than I expected. I talked to Rick on the phone and he said, "we'll use your part and complete it for you." They did, and I was shocked when I got the bill: $95!! I was expecting at least $300 labor to complete this job. IF YOU WANT HONEST AND PROFESSIONAL SERVICE, don't look further. Jay's Automotive on Alameda in El Paso will treat you right.

Great small business in El Paso. They are by appointment only but provide quality service in a…read moretimely manner. They were able to diagnose and repair my issue in same day.

I was traveling with a stop over in El Paso. My new brakes were making an unusual noise…read more Richard's shop was recommended by a local. I stopped by unannounced with my concern. Richard took a test drive and confirmed the new brakes were safe and a little noise was common with the rotor and pad combination installed. He recommended I drive it for a few hundred miles and if still concerned return and he would install a quieter set of pads. He wished me well and didn't charge me for the polite advice.

To begin with said one price and then tried to double it when I got there and then on top of that…read morethey kept parts from my vehicle I had to ask for them and somehow they still kept the mid-pipe and the heat shield from the downpipe that I'm still missing today I'm not going to keep going back three times to get parts that were on my vehicle that they didn't give me back That's not how you conduct business not to mention when you're having a down pipe installed they should tell you like that's not a smart idea if you don't get it tuned there is no advice or anything we just do what you want just to get the money they don't care about your car.

Do not recommend!!!! Showing up he said could see the car…read moreand give us a call with a diagnosis once the car is up. About two hours later we didn't receive the call so we called to see if they were able to get the car up and their response was to " just come pick up the car" and refused the service. He didn't give us a wait time he said we just needed to pick it up and they wouldn't be able to see the car? Now we have waste two hours of morning when we could have gone somewhere else we understand if they are busy but by would Bruce accept in the beginning and gave us a time he would call us back. In my opinion racism was shown.

One of the last independent mechanics who is honest and knowledgeable. Reasonable prices and there…read moreis no job Bruce and Joe can't solve. They have been my families mechanic for over 30 years. Highly recommend this shop to give you honest estimates at a reasonable cost.

I highly recommend Alvarez Automotive for all car repair services. The work performed was highest…read morequality and their price was very reasonable

I would like to highly recommend Juan Alvarez. Very , professional, reliable, honest & fairly…read moreprice. Juan and his staff are very knowledgeable in their profession. For me that I need my vehicle back fast like I am sure many other Juan is very fast with quality work. Me gustaría recomendar encarecidamente a Juan Álvarez. Precio muy profesional, confiable, honesto y justo. Juan y su personal están muy bien informados en su profesión. Para mí, necesito que me devuelvan el vehículo rápido, ya que estoy seguro de que muchos otros Juan son muy rápidos con un trabajo de calidad.

Northeast Tire Solution, I had a low tire, and while putting air, I noticed a nail. It was near 5…read morepm, and when I googled "Tire Shops near me," most were about to close. I chose Northeast Tire Solution because, according to google, they close at 6 pm and because of its location. When I arrived, it wasn't an establishment like "Discount Tire, Martin Tire, or Firestone," but unlike those other locations, they immediately took care of my tire, and I was out of there in approx 30 minutes. They speak both English and Spanish and accept cash and credit cards. They also explained that their schedule might not reflect so, but they usually close around 8 pm. (10 am to approximately 8 pm)

I found these guys online and they are great! I've been to a few places in the northeast, but am…read moretired of getting the run around. I have been quoted 800.00 to fix my a/c, but they found the leak, fixed it and the total was 62.00. They gave me options for repair and there is no wait. He told me to bring it in and I was out within the hour. I have found a new mechanic.

not sure if it's called Raymond auto shop now but if you are going for a wrap or any body work here…read moreDONT COME !!! they are scammers they will not work on car or they will use your car YOU HAVE BEEN WARNED BRING IT AT YOUR OWN RISK AGAIN DONT COME HERE ! This is a little summery to a big mess I dropped of car and lets just say it stood there 3 weeks no updated no nothing till I put a stop to it and was like ima go see my car unexpectedly let's just say they didn't know it had a tracker and was not at the body shop I had originally dropped it off at and did. Not notify me they were moving my car or using it I should say !!!!

Unprofessional, rude, go somewhere else!…read more Called to ASK what precautions they are doing for covid and was told they do sanitizer and masks. When I arrived I noticed no employees had masks at all, I told them I had called and asked about masks. When I confirmed I had called I was then told "we don't serve people like you". Very unprofessional, then the employee proceeds to give me a hard time. If you have any concerns with coronavirus or your health or safety this is CLEARLY not the place to go!

We were traveling cross-country when our 2008 Ford Ranger suffered a charging system failure and…read moreleft my family stranded in El Paso. After an incredibly frustrating roadside assistance experience, I called Dave's Mobile Auto Repair and could not have been more impressed. Dave responded quickly, accurately diagnosed the issue, provided a very fair estimate, and got us back on the road the very next day. What stood out most was his professionalism, honesty, and willingness to help. Even though it was a holiday and he was supposed to be off, he understood that my daughter and I were stranded and made an exception to come help us. Dave was knowledgeable, efficient, accommodating, communicative, and genuinely kind throughout the entire process. It's rare to find someone who combines technical expertise with such great customer service and integrity. I would absolutely trust Dave again and would not hesitate to call him for future repairs if needed. If you're in the El Paso area and need an honest, dependable mechanic, I highly recommend Dave's Mobile Auto Repair.

Dave showed up on time. He completed the work efficiently. He's very professional. He's friendly…read moreand genuinely seems to love his work. Considering he's a mobile mechanic, his pricing was very fair.

I'm leaving this review because the customer service experience here was deeply frustrating. I was…read moredirectly misinformed by the manager over the phone regarding how my situation would be handled, which created unnecessary stress and hassle. It's particularly disappointing because I was a returning customer, but after this experience, I definitely will not be coming back. When I came into the store to address the issue, Connie was fantastic--exceptionally friendly, professional, and genuinely tried to resolve everything for me. Unfortunately, the rest of the staff completely ruined the experience. Omar and another female employee standing nearby showed absolute indifference. Neither of them seemed to care in the slightest that I was an unhappy customer standing right in front of them, offering zero assistance or empathy. While I appreciate Connie's individual effort, management's dishonesty and the dismissive attitude of the remaining staff mean they have officially lost my business.

We had an extremely concerning experience with this AAMCO location…read more We brought our vehicle in because of steering problems. After a general inspection, they recommended seven different repairs, the largest being removal and replacement of the center link. We discussed the written estimate with them by phone and specifically authorized the center-link replacement. When we picked up the vehicle, we paid for the work in cash. On the drive home, the steering problem was still present. After looking underneath the vehicle, I discovered that the center link appeared old and had not been replaced. However, the sway-bar link pins did appear new. I immediately called the shop and was told that the manager, Omar, would return my call. After receiving no response for two days, I called again. Omar insisted that the sway-bar link pins and center link were the same part and told me that I did not know what I was talking about. When I questioned his explanation and knowledge of the parts, he became very upset and said he would no longer speak with me because the vehicle belonged to my wife. Because I wanted to be certain, I contacted a Ford dealership, another AAMCO location, and several independent mechanics. Every mechanic confirmed that the center link and sway-bar link pins are completely different components and should not be confused with one another. Omar refused to issue a refund. When I mentioned that I hoped we would not have to pursue the matter in small-claims court and asked to speak with his district manager, he responded, "See you in court," and hung up on me. Most concerning, another mechanic later evaluated the vehicle and determined that the steering problem was caused by an entirely different component--not the center link. I also asked this mechanic to evaluate several of the other repairs AAMCO had recommended, and I was told that those items did not require the repairs AAMCO had proposed. Based on our experience, we paid for an authorized repair that does not appear to have been performed, received a different repair instead, and were given inaccurate information when we questioned it. The original steering issue also remained unresolved, creating a serious safety concern. I strongly recommend getting a second opinion and carefully verifying all work before paying this location. We will not return. Edit in response to the comments To clarify, I was not "helping a friend." The vehicle belongs to my wife, and I was directly involved in bringing it to your shop, discussing the estimate, authorizing the repair, paying for it, and addressing the problem afterward. The amount of the repair is irrelevant. Our concern is that we authorized and paid for the removal and replacement of the center link, but the center link appeared unchanged while the sway-bar link pins appeared to have been replaced. When I questioned Omar, he repeatedly insisted that the sway-bar link pins and center link were the same part. A Ford dealership, another AAMCO location, and multiple independent mechanics subsequently confirmed that they are completely different parts. Omar became upset when I questioned his explanation and then refused to continue speaking with me because the vehicle was in my wife's name. When I requested a refund and asked for his district manager's contact information, he did not attempt to resolve the issue or arrange a professional inspection of the vehicle. Characterizing this as an "emotional review" and minimizing the concern because it was "a $290 job" does not address the central issue: Which part was authorized, which part was actually replaced, and why was I told that two distinctly different components were the same? If the center link was replaced, please provide the part number, purchase invoice, technician's repair notes, and any documentation showing that the center link was removed and replaced. Having unidentified parts "in hand" does not establish that they came from our vehicle. We are willing to rely on documentation and an independent inspection. This is not about "angst" over $290. It is about being charged for a specific repair, receiving conflicting information about what work was performed, and having the original steering problem remain unresolved. Those are legitimate service and safety concerns, regardless of the dollar amount.

Service was great. Communication was phenomenal and they stayed in touch regarding every single…read moreupdate to my wheel being fixed. Highly recommend.

Update (6/10/2023) Whenever I have a dilemma or need a solution, Tops always comes through in the…read moreclutch! Fernando worked diligently to find me a solution for a request that I had. These guys consistently do a great job and work tirelessly to satisfy their customers. This is why I go local. These guys are Tops for a reason. Yelping for the good of humanity! Yelp on my peeps, Yelp on!