We had water damage due to a frozen pipe burst. I contacted my insurance, USAA, who contracts…read moreUngerman. We were contacted quickly by Ungerman and they came out immediately to mitigate the damage, Melissa and Mike were awesome getting thing situated and getting the burst pipe sealed off and getting our water back on, I can't say enough of those two. From there on everything they said would be done exceeded our expectation . I highly recommend them to anyone with damaged property. Sincerely, Mike Wells

This company is very unprofessional specially their front person Mike Miller. They delayed repairs…read moreuntil the house get worse while they had the contract in there hands. they took 5 months for project that was supposed to be done in two months. they left no adequate space in the kitchen appliance to be installed. they left the Garage undone. I will never hire them for any project in the future.

Very good service and low price, I was told about them from my friend and they did not disappoint…read more they came in and tore down a wall for me and renovated my kitchen at a low cost. The owners are 3 brothers and they are very kind, they also have a brother Aaron who owns AMEK electric that I also recommend.

I finally decided to fire Amek after waiting for 6 months on a repair to a mistake they made (I…read morealso have not been able to shut my back storm door for 6 months due to the mistake they made.) Don't expect them to return messages or show up on a date or time they give you, let alone do the job the right way. Feeling much better about paying a fair price to the guy who should have been given my back patio project to start with!

We are very happy with the work they did for us, We asked if they would move the furniture out and…read moreback in since we are no longer able to do that, They did the work, replacing carpet with hard service, and painting. and then replaced everything just as it was. We love it.

After working with Plekkenpol for over five years and spending hundreds of thousands of dollars on…read moreat least three different projects, this is not a review we expected to write. We have referred them to family and friends--three of those referrals have resulted in projects--and until recently, trusted them without hesitation. Historically, price transparency was something they were willing to provide. Unfortunately, something has changed. Most recently, we were quoted $30-35K for a relatively straightforward mudroom remodel and back door installation. When the formal bid came in at a single lump sum number over $40K with some modest scope additions, we asked for additional transparency into that singular number to understand how much each part of the project was costing so we could determine where adjustments could be made. We were told that a further breakdown of the lump sum would not be provided. Over the next two weeks, we removed multiple significant items from the project scope, yet the total price barely changed in response. We asked repeatedly for greater transparency to understand what was still comprising the lump sum price we were being quoted and never received it. At a certain point, the math just did not add up, and it became increasingly difficult to reconcile the number we were being quoted by Plekkenpol with the project scope. When we expressed frustration with the lack of clarity, the response was dismissive and unhelpful. We were told that regardless of project size--even on significantly larger projects--additional price transparency would not be shared and that we should trust them that we are getting the best price. To be clear, this was not about the money--it was about transparency and partnership. We simply wanted to know what we were being charged for. Because Plekkenpol would not tell us how they arrived at their lump sum price, we ultimately chose to end our long-standing relationship and move on. We recently recommended to another family that they consider Plekkenpol, but after this experience, feel obligated to advise them not to proceed due to Plekkenpol's unwillingness to provide transparency in pricing.

Living in a high rise the building has specific rules and a special elevator to use for building…read morematerials and any other large or dangerous items that could cause injury or damage to the elevator or persons in the elevator. You can request the service elevator or make reservations to use it for a block of time. Empire door and glass refused to use the service elevator reserved for them. Empire Door and glass told me they didn't have time to wait for the service elevator, they completely filled the private elevator with heavy duty steel balcony sliding doors and a pair of 4 foot by 4 foot windows. So they choose to take another elevator besides the one reserved for them. This caused other people to wait for yet another elevator, but also is dangerous and reckless behavior that damaged the unprotected elevator. The employees were rude, and surprised I even got into the private elevator with them, as if it was theirs. Rude and unprofessional on the job, I would highly recommend you find another company for your door and window needs as this company does not appreciate the space they are working in, or the rules that apply. This makes me concerned about the quality of work, and other shortcuts they probably make. An extremely unprofessional experience. Another concern was they wore no uniform. Old jeans and dirty boots. Then to make things worse, instead of using the loading dock they brought these items through the front lobby, and front entrance to load them into a pick up and a van parked illegally in a no parking zone in front of the fire station, blocking any emergency vehicles such as an ambulance, or several fire trucks from exiting, blocking access. Unbelievable ignorance and arrogance with poor judgement does make this company your worst option. Disregarding rules on premise, as well as the no parking zone, but also blocking emergency vehicles from exiting is just the third strike. There are many better companies you could use. I wish everyone a better experience than we had, good luck.

We just needed to have a basic job of three screens replaced. Empire had to come back not once, not…read moretwice but 5 different times since they could not measure correct all the times before. This is still not correct and they will be back again. About ready to use another company. This is not the first error either. They have messed up many times in the past.

Dustin provided great service at an honest price. Highly recommended, very pleasant to work with.read more

Do not hire this company! They're new, and have no real professional experience, and you're…read morebasically a guinea pig for their projects. I hired them to remove and replace baseboards and door trim through Home Depot's Pro service. They double-booked the day my project was supposed to start and instead of rescheduling (which I offered), they sent the owner's brother-in-law - who doesn't even work for the company - into my home. He caused damage, and the work was sloppy and incomplete. The workmanship was terrible: - Boards weren't nailed securely - Large gaps between baseboards and walls - No caulking at seams - Only some nail holes filled - Some corners are mitered, others aren't - they're just boards stuck together for an unfinished, inconsistent look - They skipped spray painting the boards (as outlined in the contract), left several unpainted, and only painted the front face of others. After several text messages with Adam around my disappointment with the incomplete and sloppy work, they did offer to come back and fix things (contract has a workmanship guarantee) - but at that point, NO THANK YOU. The trust was gone, and I wouldn't feel comfortable letting them back in my home. I will likely have to rip half of it out and hire someone else to redo it - leaving me out a significant amount of money, and they don't care. Adam takes an 'Adam first' approach vs. a customer first approach as advertised. The finished product looks like a rushed DIY job I could've done myself. Unprofessional from start to finish.

Quality product. Fair price and excellent customer service. I could not be more satisfied.read more

We couldn't be more pleased with our experience. The countertops were perfect and the service was…read moreoutstanding. I tired a big box store and a "designer showroom" before heading over to see Gabie and Egor. The selection, design assistance, and installation was 10 out of 10. The quality and price were far better than the big box and bougie designer chain. If you want a good experience, go see them.

The cedar on the front of our home was rotting and needed to be replaced (due to shoddy…read moreinstallation of a new roof by another company years earlier). After getting several opinions and bids, we opted to hire Craftsmen Home Improvements to do the job. Every step of the process was professional and timely. The installers took no shortcuts - they did an outstanding job! At the end of each day's work, everything was cleaned up (we really appreciated that!). They were very polite and respected our property. These are very well-trained professionals who know the correct way to do a job - and they do it that way! The completed project looks beautiful - we are very pleased! We fully recommend Craftsmen Home Improvements and will absolutely hire them again should the need arise.

We've hired Craftmen for siding, windows, and patio doors as well and highly recommend them for any…read moreproject. This time we hired Craftsmen to replace our roof and once again, the process was great start to finish. Great crew, great communication from the office, they made sure to ask if we had questions throughout the project, and did a fantastic job cleaning up the site.

Amazing company to work with. Answers right away. His service is really good. Has all the details I…read moreneed. I recommend this company.

Having never worked with a remodeling contractor before, I could only go in the beginning with my…read moreimpressions of Mr. Gula. What I can say, is that from the beginning, he seemed not only very knowledgeable, but dedicated and very enthusiastic about his work. The contract that was developed and I signed was thorough, and offered main level remodeled trim, paint, doors and walls that I decided to add in addition to the main work of remodeling the kitchen, putting in hardwood floors, and redoing our stairs so they were hardwood as well. The project once it began took two months. It would have been shorter but for the fact it was over the Christmas and New Year holiday. What I want to say more than anything else is how very pleased I am with my new house. It is beautiful. The kitchen has new granite countertops, cabinets, and backsplash that are still a delight to behold. But the trim work and new doors throughout the main level are truly stunning. It was given all enamel painting and is beautiful. Mr. Gula also agreed to add a replacement of our front door for a very reasonable price. And finally, Mr. Gula returned several times to touch up items that were left undone, or needed touching up. I am so grateful and pleased with his work, and highly recommend him.