MY REVIEW OF DESIGN ENGINE
Most unscrupulous company in 67 years
I wish there were black stars for particularly bad experiences. I hate giving even one star.
I have the original proposal Design Engine made and would like to post. Because this has been the worst experience I've ever had in business, and I'm a 67 year old businessman.
They promised an outstanding website that would be unique and perform the needs I have to get my online business going. I had a deadline because I'm in the plant nursery business and if I miss the planting season my financial losses are great. I worked with Ian first, who wouldn't listen to my needs and had his own idea of how the website should run. That set us back about 2 weeks. Then I was assigned Addy, who is a nice enough guy but without much IT experience. At this point, the deadline had been missed. He told me a 'designer' would be calling me over the weekend and the site would go live on Sunday. I couldn't figure out how this could come to pass as we hadn't even begun to tackle the initial problem, a database. I was later told by Dale Evans (the designer) that Addy had told me a well mean lie by saying the website would be ready Sunday because he didn't want to upset me. Huh? In what universe does this make sense.
From that point on I started working with Dale continuously. Yet we would get nowhere. It seemed every sample they put up of the website was a cookie-cutter sheet website template with my information pasted onto it.
But then I found out from my credit card company that they had taken it upon themselves to not only overcharge the quoted amount, but to make unauthorized charges to my card! They even had $1 and $2 charges thrown in there. Coke money, I gather. They treated themselves with my card.
I had to cancel that card and got a second business card. Since they had promised (promises is their big thing - empty promises) and I wasn't aware of everything they had charged up, I foolishly gave them my business card number. I NEVER imagined a business being so unethical, immoral and daring to charge fraudulently when they were known. Yet they sure did... I got off the phone and have been charged thousands of dollars that are now in dispute.
I could go on and on, but I want whoever reads this to RUN, DON'T WALK AWAY FROM THIS COMPANY! They are unscrupulous and will apparently stop at nothing to get money... noting but do the job they've been hired for.
If you're foolish enough to fall for their promises, at least communicate using emails and avoid their portal. Fortunately, I copied everything on it. Otherwise, you stand to it becoming a he said/she said.
I will be suing them for lost revenue as this is now too late to sell my products, which are ruining as I write this!
They lie, cheat and steal and in my opinion that the positive reviews are probably all fake.
They take down negative reviews, so I plan on copying this so I can repost when they do.
I feel bad for whoever falls into their preying hands. (preying, not praying - beware!)
RUN FROM THEM OR YOU'LL REGRET IT.
*** Since I initially wrote this I received a threatening phone call from "Dale Evans" saying I would regret writing this review. They have gone into my accounts they had access to in order to build my website, and changed the passwords so that I can now not even access my own information. And whatever story they gave, it was convincing enough that I can't get the problem fixed. For example, NameCheap, where I bought my domain, won't release my site, regardless of proving by sending current picture alongside picture of my drivers license. Therefore NameCheap is just as bad as Designs Engine. And I have found Designs Engine uses other names to get away with their dirty work.
I have hired an attorney to sue for not only my money, but for damages caused by their lying and not producing a product, thereby causing me to lose my revenue for he busiest time of year, which is fall in the nursery business. In addition, the distress they have caused me has put me on medications. This has been the worse experience one can imagine going through with an online company.
IF ANY OF YOU OUT THERE HAVE SUFFERED LOSSES DUE TO THIS COMPANY, GET IN TOUCH WITH ME SO YOU CAN JOIN IN MY LEGAL CASE AGAINST THEM. THINK OF OTHERS - NO ONE SHOULD HAVE TO GO THROUGH WHAT I EPERIENCED WITH THEM. I WOULDN'T WISH THEM ON MY WORST ENEMY.
CONTACT ME AT RAFAEL.CARBONE@YAHOO.COM IF YOU HAVE SUFFERED LOSSES. THIS PLACE HAS TO BE SHUT DOWN BEFORE THEY CONTINUE TO DO ANYMORE DAMAGE AND HURT TO OTHERS. read more