I've had excellent service at memorial urgent care center. Today, I hit the lottery because when I…read morepulled up there was no one in the waiting room. I had been bitten by dozens of red ants on my feet and one of the bites was infected. They quickly and compassionately took care of me. I was given antibiotics and the doctor advised me to wear open toed shoes for a while. She also told me to lay off of the hydrogen peroxide for the time being as it was burning the infection site. From start to finish, everyone was kind and helpful! I consider Memorial Urgent Care to be my go to place for Urgent Care.

This was hands down one of the best urgent care experiences I've ever had. The front desk staff at…read moreMemorial Urgent Care Center in Pembroke Pines were incredibly honest and transparent about the expected wait time--which ended up being much shorter than anticipated. The nurse was so kind and accommodating throughout my entire visit, which made a stressful situation feel much more manageable. I was seen by Nurse Practitioner Kevin Douglass, and he was absolutely amazing. He took the time to explain everything thoroughly, answered all my questions with patience, and was just overall very kind and professional. I truly felt cared for and well-informed every step of the way. I highly recommend this location!

I went to this location Sunday. The experience was wonderful. Everyone was helpful and treated me…read morewith great respect. InstyMeds machine was really convenient. I have always been impressed with this location. I was sent a survey on my phone but it wouldn't work. Paula D

I wanted to share some feedback regarding my recent experience with the Pembroke Pines Location…read more Overall, the RN and NP who assisted me were wonderful, and I found the InstyMeds process impressive and convenient. However, during the video chat portion, I was asked "From what country are you from?" and when I responded that I was born in Puerto Rico, I was then asked, "Are you a resident alien or a U.S. citizen?" As you may know, individuals born in Puerto Rico are U.S. citizens at birth. Being asked whether I was an immigrant or a citizen felt unnecessary, especially since I had already presented my valid government-issued ID and insurance card at the front desk. I understand that verification scripts may be standardized for all patients, but the way the question was phrased was confusing and could make patients from Puerto Rico feel singled out or misidentified. I respectfully suggest that the language be reviewed and adjusted to ensure clarity and sensitivity for all U.S. citizens, including those from U.S. territories. Thank you for your attention to this matter, and for the excellent care your team provided.

Went as a walk in after having issues with another nearby clinical lab. They immediately took me…read moreand were very friendly and attentive. Would def

Best staff from front desk to nurses and practitioners. Caring and understanding. They listen,…read moreemphasize and treat you as family.

Customer service sucks here. Rude and slowread more

My main frustration is that the sign when you come in says one thing, and when you get the bill…read moreit's 10 times that. After calling and asking, it's because they charge anyone with insurance much more. More a fault of the insurance industry, but I highly recommend just saying you don't have insurance when you come in. Other frustration: my daughter had a slight temperature, but we were on vacation so I didn't want to risk her getting sick. They didn't ask us and just did a $200 influenza test on her (though there were no signs of flu) and then ended up prescribing an antibiotic though no test was done for strep. I probably over-reacted and didn't even need to take her in (but with kids better safe than sorry) and when didn't find anything they figured they would just prescribe that. For the record -- 2 hours of waiting in the waiting room and 5 minutes with the doctor cost us almost $800.

Our son was not feeling well and after making calls to his pediatrician we weren't getting the…read moresatisfaction to get answers on what was happening. Quick and easy check in! We were able to make an appointment and have a short wait time. The front desk staff, doctor were knowledgeable and compassionate. We felt very comfortable with bringing our son here and will continue when needed. Thank you! I'd recommend this urgent care to all families!

Do not waist your time, energy and money, they do NOT care unless your kid is burning in fever at…read moreleast for 4 days already they DON'T take it seriously. I took my kid on 06/02/26 and the doctor words after check up was "Let's wait his body fight against the virus and if he keeps having fever in the next 3 days bring him in again" (supposedly he's throat started getting infected), but I knew something wasn't right so I made an appointment with a pediatrician at pediatric associates next day 06/03/26 and guess what? He had a very bad throat infection and it's also starting a ear infection so I was finally able to have prescription for antibiotics, my baby is 20 months old and has barely eating or drinking in the last 4 days. Everyone is very nice but they are the worse emergency care ever if your heath insurance doesn't cover another emergency care change it. I have been coming to this place since 2023 with my first daughter and I always thought maybe "just this doctor or nurse doesn't know what they are doing" but I swear to God 95% of them it's completely lost, I don't like to be negative and write bad reviews to places and people but I'm definitely SO DONE with this place.

Dr. Carlos and staff was excellent last Saturday. Professional, kind, caring. 14th February.read more

I only go to this Care Spot, the receptionist knows me by name even though I've been there 4 times…read morein the past year in I half. The staff has been kind, prompt and very knowledgeable. As a matter of fact I have been to 4 care spots in the past 4 years and they have the same kind of kind service.

Very good place. Nice and fast. Very good doctors and very knowledgeable with people assistingread more

Terrible experience at MD Now. We went in after having an accident while working on our own house…read moreand needed medical attention, and they refused to see us. They told us that because it involved work, our company had to "send us" first before they could treat us even though this was work being done at our personal home. There was zero empathy or willingness to help, just the same repeated response with no guidance or concern for our condition. We were in pain and looking for care, not paperwork excuses. Completely disappointing and unprofessional. I would not recommend this place to anyone.

Had a check for sinus issue. Vanessa was great -she took the time to talk and ask questions and…read moreeven gave me tips on using certain meds v over the counter. Made me feel valued and not just another tickmark for the day. Marie (Maria?) was great as well.

No one was in the store. I checked in and it gave me a 159 minute wait time. I went somewhere else…read more Not exactly a walk in clinic.

For background, I don't do doctors, hospitals or Rx meds. But last night, an LA Fitness…read moredead-weight squat rack dropped a 45# plate on my left foot. I endured the pain long enough to call my insurance co. and find out what they'd recommend. ER or Urgent Care was response, and MD Now came up first on her list of approved In-Network facilities. When I got there, they immediately received my information. The reception intake agent was very amicable. Next I was seen by Lean C. who was very kind and attentive to know the details about the injury and explain the specifics on pain, etc. X-Ray Tech Estella was most accommodating on the sensitivity of the painful positioning for the X-Ray and patiently worked with me to get what was needed. I confided to her how impressed I was with the whole operation, from beginning to end. Except for the inability of the software to accept my insurance card images when I tried to check in online, I would call the experience absolutely surprisingly top-drawer quality and customer-centric. The place was clean, even the background music seemed to be aligned to my preferences. Like, there wasn't anything more they could have done to make my experience any better. Thank you Lean and Estella, for a great first experience of an "emergency". From all the stories I hear about hospitals, I don't know why anyone would even think to go anywhere else. You guys rock.

Care quality was slim to non existent. I came in with an infected toe with pain. The NP Roseann…read moreLezell looked at the toe from afar, I had to remove the bandage myself. They prescribed antibiotics and a cream and handed me my discharge papers. I had to ask for a bandage and put it on. Noone cleaned or even rebandaged or cared at all about my well being. That place has no sense of compassion for it's patients. There were no other patients in the whole place and for good reason. Will not recommend.

I've been here twice recently and the office staff are very helpful. The place is nothing fancy but…read morethe care is excellent. I saw one of the doctors and a nurse practitioner and both were thorough with their treatment plans. I will definitely be back in the future. I found this Urgent Care to be better than most in the area.

When I got there, Place was unusually clean with a very personal staff that was warm in their…read moregreeting of me The nurse practitioner that saw me was very personable and did a very good job I loved this place