This was hands down one of the best urgent care experiences I've ever had. The front desk staff at…read moreMemorial Urgent Care Center in Pembroke Pines were incredibly honest and transparent about the expected wait time--which ended up being much shorter than anticipated. The nurse was so kind and accommodating throughout my entire visit, which made a stressful situation feel much more manageable. I was seen by Nurse Practitioner Kevin Douglass, and he was absolutely amazing. He took the time to explain everything thoroughly, answered all my questions with patience, and was just overall very kind and professional. I truly felt cared for and well-informed every step of the way. I highly recommend this location!

I've had excellent service at memorial urgent care center. Today, I hit the lottery because when I…read morepulled up there was no one in the waiting room. I had been bitten by dozens of red ants on my feet and one of the bites was infected. They quickly and compassionately took care of me. I was given antibiotics and the doctor advised me to wear open toed shoes for a while. She also told me to lay off of the hydrogen peroxide for the time being as it was burning the infection site. From start to finish, everyone was kind and helpful! I consider Memorial Urgent Care to be my go to place for Urgent Care.

Dr. Carlos and staff was excellent last Saturday. Professional, kind, caring. 14th February.read more

I only go to this Care Spot, the receptionist knows me by name even though I've been there 4 times…read morein the past year in I half. The staff has been kind, prompt and very knowledgeable. As a matter of fact I have been to 4 care spots in the past 4 years and they have the same kind of kind service.

For background, I don't do doctors, hospitals or Rx meds. But last night, an LA Fitness…read moredead-weight squat rack dropped a 45# plate on my left foot. I endured the pain long enough to call my insurance co. and find out what they'd recommend. ER or Urgent Care was response, and MD Now came up first on her list of approved In-Network facilities. When I got there, they immediately received my information. The reception intake agent was very amicable. Next I was seen by Lean C. who was very kind and attentive to know the details about the injury and explain the specifics on pain, etc. X-Ray Tech Estella was most accommodating on the sensitivity of the painful positioning for the X-Ray and patiently worked with me to get what was needed. I confided to her how impressed I was with the whole operation, from beginning to end. Except for the inability of the software to accept my insurance card images when I tried to check in online, I would call the experience absolutely surprisingly top-drawer quality and customer-centric. The place was clean, even the background music seemed to be aligned to my preferences. Like, there wasn't anything more they could have done to make my experience any better. Thank you Lean and Estella, for a great first experience of an "emergency". From all the stories I hear about hospitals, I don't know why anyone would even think to go anywhere else. You guys rock.

Care quality was slim to non existent. I came in with an infected toe with pain. The NP Roseann…read moreLezell looked at the toe from afar, I had to remove the bandage myself. They prescribed antibiotics and a cream and handed me my discharge papers. I had to ask for a bandage and put it on. Noone cleaned or even rebandaged or cared at all about my well being. That place has no sense of compassion for it's patients. There were no other patients in the whole place and for good reason. Will not recommend.

I wish I was allowed to give less than one star. There couldn't possibly be worse service. This…read moreis a mill that puts quantity of clients before anything. The providers, themselves are great but they try to do their best to make believe that they are not rushing you. They must be under so much pressure to produce income. The office staff are so dismissive. You can cut the tension with a knife in that office.

Dr. Gomez is awesome. The staff and facilities are great. I…read morehave been working out of town for about 3 years and my doctor I had before dropped me saying I was going to be a new patient and they weren't taking any new patients. When I called to see if PG Primary was taking new patients they were happy to accommodate me and had appointments with in a few days not weeks. It's good to have medical staff that seem to really care about your well being.

I went to this location Sunday. The experience was wonderful. Everyone was helpful and treated me…read morewith great respect. InstyMeds machine was really convenient. I have always been impressed with this location. I was sent a survey on my phone but it wouldn't work. Paula D

I wanted to share some feedback regarding my recent experience with the Pembroke Pines Location…read more Overall, the RN and NP who assisted me were wonderful, and I found the InstyMeds process impressive and convenient. However, during the video chat portion, I was asked "From what country are you from?" and when I responded that I was born in Puerto Rico, I was then asked, "Are you a resident alien or a U.S. citizen?" As you may know, individuals born in Puerto Rico are U.S. citizens at birth. Being asked whether I was an immigrant or a citizen felt unnecessary, especially since I had already presented my valid government-issued ID and insurance card at the front desk. I understand that verification scripts may be standardized for all patients, but the way the question was phrased was confusing and could make patients from Puerto Rico feel singled out or misidentified. I respectfully suggest that the language be reviewed and adjusted to ensure clarity and sensitivity for all U.S. citizens, including those from U.S. territories. Thank you for your attention to this matter, and for the excellent care your team provided.

The Nurse Practitioner, Geraldine A., was excellent. She was thorough, pleasant, and a true…read moreprofessional. My appointment for a vaccination was running one hour late, but I don't think that was her fault. I would definitely return.

Made an appointment for B12 injection. At no time during making the appointment online did they…read moreask for a script. I don't need a script for flu or covid 19. But for a vitamin they want one. Wasted 45 minutes driving to the clinic to be told that I couldn't get one. If you go to the mall, anyone can get one. I'll be transferring all my meds to Walgreens from now on.

I've been here for two separate issues, once for my knee and the latest for my back. To begin with,…read moreDr Gonzalez is the best. He's patient, he listens to you and he thoroughly explains things to you, He's definitely not one of those Drs who just prescribes you medication and tells you to come back in a couple of weeks. Keep in mind that this is a walk in clinic so they can be a wait but if you have an appt the wait really isn't too bad. The only reason I didn't give it 5 stars is from a couple of issues relating to the staff (not calling in meds, kind of a big deal). I recently started physical therapy here and can honestly say the physical therapists really have getting you feeling better as their top priority.

What a joke. My…read morehusband in a sling was given documents to fill out from to hostile admin assistants. Off to a terrible start. The admin assistants were then dealing with a heavier set lady (who worked there) with short curly hair who spoke to them like them were dirt on her shoe. All loud and aggressive for the entire waiting room to watch and feel uncomfortable. So no wonder the front of house staff treats people coming in the door terribly when that's how they are treated internally. We wasted time filling out all documents and sitting for an hour before being told being seen here would be a liability because he had already had a surgery on his clavicle. All we wanted was to review his pain management and wound care. Not to mention the place is FILTHY from the outside. You are a dollar sign to these people. And I'm not even sure they have qualified enough staff. Overall nightmare.

Went as a walk in after having issues with another nearby clinical lab. They immediately took me…read moreand were very friendly and attentive. Would def

Best staff from front desk to nurses and practitioners. Caring and understanding. They listen,…read moreemphasize and treat you as family.

I've been here twice recently and the office staff are very helpful. The place is nothing fancy but…read morethe care is excellent. I saw one of the doctors and a nurse practitioner and both were thorough with their treatment plans. I will definitely be back in the future. I found this Urgent Care to be better than most in the area.

When I got there, Place was unusually clean with a very personal staff that was warm in their…read moregreeting of me The nurse practitioner that saw me was very personable and did a very good job I loved this place

Do not recommend. They took our insurance information- did not verify any kind of cost. Received a…read more$650 bill for using glue to put skin back. The care itself wasn't even enough considering the antibiotics weren't enough and we ended up going to the ER after a few days. The office staff were not knowledgeable nor consistent in their communication about patient financial responsibility. Do not go here!

I had some odd symptoms and decided to check with this location for the first time. I've always had…read morean unpleasant experience at the MD Now Urgent Care in North Miami Beach which is what motivated me to visit to this location, which isn't too far from me. I had a pleasant visit to this MD Now Urgent Care location. The receptionist was very friendly and professional. The staff were all overall great! I'm really glad that I took a chance to visit here. They could teach a thing or two about being ethical and professionalism to the staff at the North Miami Beach location.