Even though i am only 24, I have traveled most of my life. Across the USA. Bermuda, Curaçao,…read moreBahamas etc. However it was always my dream to travel to Asia. After graduating from college, I decided to take my dream vacation and go to Vietnam. However since I have never traveled to Asia before, I decided to play it safe and talk with a travel agent. I went to First Class Travel with high hopes but sadly had a very disappointed experience. I wanted to get an idea of how much a flight cost from Chicago to Da Nang. Hilariously, I was informed that it would cost at least $2,500 for a connected flight from Chicago to Seoul and Da Nang. Having again traveled most of my life, I knew that didn't make much sense. While the travel agent said that was my only option. I looked up an American airline flight from Chicago to Da Nang with a 1 hour stop in Tokyo for $1,500. This travel agency wanted me to spend $1,000 MORE. Not only that, they would not have even booked the flight unless I booked a resort or hotel while I was in Da Nang. They also added that it was my fault that the flight options weren't as open because of the dates that I took off. And that if it was them they would ask their employer to just chance the vacation dates that I requested months in advance to make this trip work. They also had to say "Well Vietnam is an odd place to go to. I don't know why you would want to go there." Not only is this inappropriate but it's none of their business why I want to go there. So I left First class travel and did my own research. Bought my own plane ticket $1,000 cheaper and did airbnb and got a lovely beach villa for $25 a day.I had a wonderful time on my dream vacation. My advice. There is not point going to a travel agency. All the information you need is online. If you need advice on travel, ask people who have traveled there. The best way to describe First Class travel is: If you want something done right do it yourself!

Rita at First Class Travel is the consummate Travel Agent. I use First Class Travel for all my…read moretravel needs, from simple airline tickets to complete cruise packages. Rita brings her over 20 years of experience to find you the best prices and the most options. As a rule, I use Rita and avoid countless tedious hours on the internet doing research, endless clicking and frustrations trying to beat the internet travel website gimmicks and traps. One call to Rita and all my travel needs are taken care of, at the best price, hands down. I highly recommend First Class Travel for impeccable service and all your travel needs.

Great service. Really good communication, clean and comfortable car. I especially enjoyed the…read moredriver I had on both my rides (from and to the airport). His name was Sammy and he was super friendly and a great driver. Highly recommend!

Excellent service that goes above and beyond, and fares that are very competitive! I have used…read moreUmar Limo multiple times now with the same driver (Sami) each time. Outstanding communication and customer service ahead of time; polite and professional driver who arrives early, with a clean luxury SUV. But it's really all the 'little' extras that sets them apart. This SUV had TV screens on the headrests and a FireStick that was great for keeping our 2 toddlers entertained! There were also numerous phone charger cords available, as well as mints, gum, and bottled water. On a more recent work trip I gave the wrong airport terminal for drop-off (having assumed my international flight was leaving from the international terminal). It was the driver who helped me realize my mistake, after my luggage had already been unloaded mind you, and insisted on loading everything back up to take me to the correct terminal. This saved me a nightmare of dealing with the tram with all my checked luggage.

Mary is SO responsive and on top of all the details! She has lots of great suggestions and is…read morewilling to make the extra effort to call the cruise line, hotel, or transport company to make sure they have just what you want and no question is left unanswered. Mary also went to bat for me, trying numerous times to get the cruise line to waive a change fee they had imposed. Not taking no for an answer, she kept calling until she found the manager who made it happen! I feel so lucky to have met Mary - in 2 months I've already booked a last minute cruise and a second just a few months out!

Mary responds so quickly to any questions I ask. She really works to find good deals and having…read moretraveled lots herself, is full of good ideas. She did not lead us wrong on our trip last summer.

Travel Selection in Wheeling IL has been in business for over 25 years and is a great travel…read moreagency. It is a "Go to" Travel agency, at a reasonable and affordable price and they offer variety of great destinations (depending on your vacation budget) to visit, to relax, unwind and have fun! Helen Kogan and her team are very accommodating and very easy to work with. If they are not available when you call, and you leave a message, they will return your call as soon as they are able to. They will also help you the best possible way they can if you encounter issues regarding your trip or may have canceled your trip for unforeseen reason. They will try their best to get you as much credit you deserve and be able to rebook your trip later; noting that Helen and her team are always going to be there to provide assistance when you need them, providing the best customer service possible. As they have been in business for quite some time now, and they have seen majority of the places that they would recommend visiting, it is always good to hear about their honest input of certain resorts that you would want to visit just so you have an idea of what these places would offer. We have been booking "All inclusive" vacations with Travel Selections over the last 15+ years with no issues, but all great, fun family adventures, friendly, relaxing trips! We have also recommended this agency to a lot of our friends and family and they have been very happy with all the services they have provided over the years and they also had enjoyed all the trips they booked with Travel Selection!

I was referred to this agency by a friend who swears by them and has been using them for a long…read moretime. I was trying to plan a vacation with my family, spending hours and days on those dozens of travel websites, with the all the pop-ups and the fine print, and the feeling of "i'm about to be scammed". I made one call to Travel Selection, told them roughly what I want, and how much I want to spend, and just like the various options were researched for me and presented to me. I chose one, and everything was done for me. Got a great deal to the DR, had a great time. Didn't have to worry about a thing, they even planned some of the entertainment during our stay. When we were returning: catastrophe! A series of canceled flights because of some far away storm! Angry crowds at the airport, no end in sight. I make one call, and they're on it! They rerouted us, didn't cost us anything and we got home almost around when we had planned to. THIS is why people use travel agents. I'm never wrecking two work weeks again to plan a one week trip again!! I've been using them ever since. Helen is the greatest travel agent--and i'm not exaggerating here--on the face of planet Earth!! She WILL go to bat for you, whether it's to find you that deal, to find you an urgent ticket when everyone says it can't be done, to get you out of a tough spot. Family treatment every time!

Patrice Feltes is the best travel agent you could possibly find. She's efficient and very…read moreresponsive when things are going well. Even better, she is extraordinarily helpful if there is a problem. I just had to rebook a Viking Danube cruise at the last minute due to itinerary changes because of low water levels. Patrice negotiated with Viking to get us the deal that we wanted instead of their original offer. She truly went above and beyond the call of duty and I can't possibly thank her enough.

My wife and I just returned from two weeks in Hawaii and I am compelled to give Patrice at Feltes…read moreTravel a high rating. Patrice helped us with booking accommodations on Oahu, Maui, and the Big Island - she arranged for interisland flights, and tours. The hotel room and condos were upgraded, I have attached a photo showing the ocean view from our room with Diamondhead in the background. Her guidance was much appreciated and all went smoothly.; we feel that she gave us good value. We will recommend Feltas Travel to our friends and the Yelp community.

I went to their site to request information or start the process and never received anything. I…read morethen called spoke with Diana who quickly asked for name, phone number, dates I wanted to travel, but nothing about my budget and told me someone would call me back. No one has called me back. I have traveled to Italy (multiple times), Greece, Alaska, Caribbean, Mexico, and Ireland. This company never had me as a client and never will, but I would have been a good one to have. A little communication would have gone a long way, huge mistake for them.

Big shout out to All Inclusivez! I want to thank them for their service that they provided me…read morerecently and helping me find the best vacation package possible when I went to secrets in Cancun! What made All Inclusivez exceptional is their friendliness, it wasn't just about picking out a package, but about me as the customer! Me and my girlfriend wanted to relax after a long semester of hard work, and when I told them Id prefer it if there wouldn't be kids, they catered just that. To make it even easier, they provided me with suggestions on where to eat, which made surprising my girl all the more possible. Thank you All Inclusivez for making the process the smoothest I have ever encountered and I cannot wait to go through you guys again once spring break comes around the corner! On top of all this, Secrets is honestly one of the best resorts I have ever been to! with a number of fine cousin and best of all entertainment! I will not forget the fire show that they had our 2nd to last night before our departure, leaving us to our grips! also big shoutout to Aleksander the bartender! That guy was honestly the coolest and funniest bartender I have ever met. Once again all thanks to All Inclusivez, I have had such an amazing and memorable vacation

Ryan has been extremely helpful in planning our vacations. When having a less than 24 cancellation…read morefor our cruise (due to a medical emergency on the cruise line) he was able to help us find a hotel in New York for the next night within 30 minutes of asking him for help. When we needed to find an inexpensive way of transportation he sent me MULTIPLE options within 10 minutes. And when needing a solution to store our luggage outside of our hotel he provided a prompt solution for that as well, making our last minute change of plans much more enjoyable. Ryan was able to find several options for us to choose from when asking for his help to find a pet friendly hotel in Colorado. And is on top of communicating all the upcoming need-to-know dates for our Disney trip. And last but not least double checking that all of our discounts for our cruise were applied with the cruise line. Ryan always goes above and beyond and takes the hassle out of vacation planning. All we've really had to worry about is how much fun the vacations are going to be. I don't think we will be planning any more trips without Ryan's help. Thank you for your continued dedication with our travel planning, Ryan. It would be so much more difficult and time consuming without your help!!

From the owner: I take Travel Planning to the next level and my services are completely free to you when you book…read morewith me. I specialize in Disney properties, Universal Theme Parks, Royal Caribbean Cruises and Sandals and Beaches resorts. I can help with ANY travel need you may have.

Horrible customer service & attitude! I took this tour 10 years ago, and it was great, but now…read morecouldn't even finish a conversation on the phone with the person who answers the phone. Very rude, tried to sell me tickets at $60, instead of $40 for a group rate, as was told by the same person before. When asked how many people are needed to get $40 group rate, got "why would I share dirty kitchen with you"... not what I heard when initially spoke inquiring about "Dusha Chicago" city tour & $40 group rates. I was flexible with dates, but the person even said "why would I sell it to you for $40?", gave all kinds of reasons for that & hand up on me. Can't speak for the tours, but I'd never go with a place that treats you so disrespectfully & can't even make a sale.

I called their phone line simply asking the person who answered where some Russian speaking…read moreneighbourhoods are. I was curtly told to go find a Russian newspaper and that she was unable to help me. For a company advertising Russian Tours I expected that they might also be a helpful resource to direct me to Russian neighbourhoods in Chicago.

This company is a scam, they took my money but never delivered the service I payed for. I…read morecommunicated with Margarita Darer from Alliance Consulting, she was very rude, charged $650 and never delivered the result.

Not recommend it!!! My family and I used their service of…read moreAlliance Consulting. They promised to help. We paid them, after that was hard to reach them passing the deadlines and they responded in rude manner. Our issues and problem were not resolved and we decided to work with another company with polite service. Not recommend this service at all!