My family has been using Alpha for over a decade. They are always so kind and courteous. I would…read morehighly recommend them to anyone.

Our family has been using Alpha Black Car services for over 10 years. The drivers are safe and…read morefriendly and always on time. The cars are well maintained and clean. We have never had a negative experience of any kind. Manager Renea Khan couldn't be nicer to work with. I highly recommend this family business!

Used the service for a group of 9 of us for pick up from the airport to our hotel and then hotel…read moreback to the airport. The communication from the company was amazing and both drivers were professional and friendly. The driving was comfortable and having the tip and everything included in the pricing was amazing. The vans they used for our party were large and clean. We had plenty of space for our group as well. I'd use Echo Limousine services again to book for our family if we need transportation services when in the area.

Response time to my inquiry was Prompt detailed. They answered all my questions. Booked for an…read moreupcoming trip to Chicago.

From the start and all the way to the end it was the most enjoyable Limo service I've ever…read moreexperienced. The driver Apo was amazing and enjoyable to chat with and the Navigator was spotless. I would highly recommend EJ Concierge Ride and if you get lucky enough to get Apo then you will have an awesome experience as well. Thanks again Apo.

WARNING! FRAUDULENT BUSINESS ACTIVITY! Utilized this business a year ago for my daughter's wedding…read more They provided wonderful service at that time. But a year later, they used my card/bank info without authorization to make a $1000 cash withdrawal. Bank alerted. Police report filed.

We needed a large car to pick us up at Terminal 5 at O'Hare, but Ubers aren't allowed there…read moreanymore. I searched for a limo service and was relieved to find this affordable option charging a "flat rate" even though I was a little concerned that the booking process was a lower tech than I was used to. I had no reason to worry, however. I could feel that an actual person had verified our reservation. The site kept in touch with us up till the time of our pickup. We messaged our driver Wabi arrived until we were ready; he also advised us on the most convenient place to meet. The car was clean and comfortable! He was misinformed that the car seat we needed for our 4-year-old would be rear-facing, so he expertly re-installed it. It was a safe, enjoyable ride from the airport with pleasant conversation. We enjoyed our experience very much! I'm sure we'll be asking for Wabi through Chauffeurly in the future. Thank you! NOTE: Before the pickup we received a payment receipt that included an automatic 20% gratuity. The convenience is appreciated, since that was what I had planned to tip. We also had to pay tolls, fuel surcharge, airport pickup tax, and $35 for the car seat -- understandable. We're told that we're paying a FLAT RATE at the time of booking, but I would feel more informed and comfortable being told up front of other charges to expect. I went from thinking we got an incredible deal on a car service to . . . well, it's cheaper than other services.

Chauffeurly was easy to book and showed up right on time. Jorge was professional and so nice. Would…read morehighly recommend and will be using them moving forward!

We had guests going to multiple locations with luggage and nobody was lost. Thank you, Andrew!…read moreExcellent service!

I have used this car service for three years now for visits of relatives when we don't want to…read moredrive into congested areas of Chicago for dinner or reserved events. The booking process is easy, I immediately receive e-mail confirmation of the reservation, the confirmation makes it very clear where to call if you need customer service, the vehicles have always been very nice and well-maintained (the car from this weekend was a 2019 SUV), the amenities are nice, the drivers have been friendly, courteous, concerned, flexible and just all-around efficient and professional. While there is a central customer service number that works extremely well, the drivers have always offered their cell phone numbers to get in touch with them. Based on my experience over three years, I highly recommend AAA TransGroup.

Used this service for White Sox's game. Driver was told to drop 25 people off with food, gear,…read morechairs, kids on the EAST side of the expressway and walk. We have been doing this for 20 years we have ALWAYS gotten dropped in Lot A. DO NOT USE THIS COMPANY. HAS GONE DOWNHILL IN A BIG WAY.

We booked M&M Limo on Feb 20 to transport about 140 guests for our son's April 18 wedding in…read moreChampaign, IL. (70 from the I-Hotel, 70 from Hyatt Place). A 50 passenger and 24 passenger vehicle was required at each hotel, arriving at 3:30 PM and departing at 3:45 PM. On the Wednesday before the wedding M&M called and confirmed. However, the next day they called to tell us both 24 passenger vehicles were unavailable due to maintenance. By Friday morning they had no solution, so we had to scramble and pay a local shuttle $1,000 for an 18 passenger van and ask some guests to drive or Uber. Two hours before the scheduled pickup we were told a 50 passenger bus wouldn't arrive. Now we were in panic mode! After we demanded a solution, they were able to substitute another 50 passenger bus that had to leave 15 minutes earlier, forcing us to notify guests and adjust plans. The stress and last minute chaos ruined what should have been a celebratory day. If M&M can't reliably staff events in Champaign, they shouldn't accept work there. Return service in the evening after the wedding was also subpar. We expected professional contingency planning and timely communication -- neither was delivered. 2 days after the wedding, I emailed their owner Mike and have not received a response. We did get a call from their account manager Freddie. He assured us that a customer service member would be in contact. That never happened. It was a very disappointing experience!

Excellent service, right in time for large group pick up and drop off. I recommend D'e Elite.read more

We hired this company for my wedding last year. They promised us a white limo/bus on the day of the…read morewedding. They arrived in a black run town 20 year old bus. We had no choice but to take it and the driver said to talk to the owner after the wedding. The A/C on the bus was not working. It was 90 degrees outside on that day and inside the bus felt like it was 110 degrees. 2 members of the wedding party fainted. I asked for a partial refund and he did not honor it. He was rude and lacked courtesy, understanding and professionalism. They did the classic bait and switch and got away with it. Go with a different company. *Note that the company immediately responded to this Yelp review in a rude, aggressive and characteristically unprofessional way and when I called them out on it, they went back and changed the review to sound better but they still didn't do a very good job just like their limo service. Good luck dealing with this guy.... b/c you're going to need it.

I can't say enough good things about this company. I started by requesting a last-minute quote…read morethrough Yelp. Excellent Limo came through and picked my family up in an SUV to go to O'Hare the next morning. The driver (Sebastian) was prompt, friendly, and patient with my kids. On the way home, I bolted awake at 3am realizing I had forgotten to send our arrival time. I texted at 3am Eastern and Eugene not only replied, but accommodated my demanding request for an SUV that afternoon. The return driver, Bogdan, was also professional, courteous, and prompt. Things that were above and beyond were the cleanliness, the professionalism, and the responsiveness. Cannot say enough good things. Thank you!!

Reached out to several car service companies and Excellent Chicago Limo not only had competitive…read morepricing but their service was...excellent! The owner, Eugene responded in a timely manner and was helpful in answering all of my questions. My friends and I booked a one-way ride after a late night music festival. I was initially nervous whether the driver would be able to find us in congested traffic with road blocks amongst a sea of people, but after receiving his call we found each other fairly quickly. My friends and I felt like rock stars as we piled in and pulled away while most everyone else were waiting around for their Uber...if they were able to find one. The SUV was very clean and our driver, Vitale (sp?) was professional and friendly. When there was a song that we liked, he would turn up the volume but if we wanted to talk to each other, he would turn it down without us asking. Very attentive! We reached our destination safely and he gave us a warm and courteous farewell. I was pleasantly surprised when Eugene followed up with me to ensure we enjoyed our experience which we absolutely did. My friends and I all talked about how glad we were to have booked with Excellent Chicago Limo and how great Vitale was. Highly recommend this company!

Christian, I can't thank you enough for such wonderful…read moreservice, you are so very kind! My father had open heart surgery in Chicago, I called up your town car service to help me get my dad closer to home. My father thought so highly of you! Thank you for getting him safely to his destination! I will always go to you for any help in the future!!! Thank you so so much!!! Bless you! Paige

Extremely patient when picking up my elderly mother from the airport. I got in much later than her…read moreand I'm true fashion she forgot to turn in her cell phone when she landed. The driver went above and beyond to find her and make sure she was ok! I will use them again and recommend them. The rate was extremely reasonable and the care was exceptional.