Really...you're better off to plan your trip yourself, or if you can't do that, better call someone…read moreelse. I really don't know how they stay in business. I had my credit card ready and a trip picked out, but they are totally unresponsive. Even when they promise to get back to you by the end of the day, you NEVER hear from them. I dunno. Don't get it, at all. I TRY to shop local, but I guess I will have to go elsewhere.. how long should you have to wait for ANY response? (It's been weeks).

Ms. Dorothy Kucera is a sweetheart, and is informative in asking you what your destination plans…read moreare and where your interests lie in. She has a good number of pamphlets and catalogs that you can get ideas from as well as being able to customize a personalized trip for you and your sigfig other (or with friends, etc.). She seems to exude with care, concern, and a goal to make sure you have the best trip possible. +travel & cruise services +ask for Ms. Kucera

This review is a few years late, but I generally had a good experience working with Amy and Kate…read more They helped make sense of a lot of wedding craziness, made a really lovely wedding website and did a lot of helpful booking for family which was fantastic. The downsides I'd say were that the resort wasn't NEARLY as nice as it had been pitched to me. The food was iffy, and my husband and I both got food poisoning (luckily after our wedding). The rooms were musty. And a lot of guests expressed that they could have gotten their hotels booked slightly cheaper than they did through Amy's team. We had our wedding in the Dominican Republic at Dreams Palm Beach FYI. And we loved the wedding coordinator on site (Virgilio) - he was fantastic, and the day itself was BEAUTIFUL and pretty perfect. Overall, the experience was a fun adventure, and my guests had the best time. We don't think we'd go back to this resort or maybe even DR in general, but it was very helpful having Amy's team there to help us along the way.

I used Destinations by Amy to coordinate wedding travel and accommodations for our wedding in…read moreMexico. Amy and Kate were wonderful and easy to work with. They were clear in explanations, had a very quick response time, and always sought out answers from the hotel quickly. They worked up until the very last minute with guests changing requests and really went above and beyond. They were able to get great rates and additional events for our group which we would not have been able to get working with the hotel directly. They helped me enormously during my wedding planning process and it was great peace of mind knowing the travel aspect was in good hands.

Patrice Feltes is the best travel agent you could possibly find. She's efficient and very…read moreresponsive when things are going well. Even better, she is extraordinarily helpful if there is a problem. I just had to rebook a Viking Danube cruise at the last minute due to itinerary changes because of low water levels. Patrice negotiated with Viking to get us the deal that we wanted instead of their original offer. She truly went above and beyond the call of duty and I can't possibly thank her enough.

My wife and I just returned from two weeks in Hawaii and I am compelled to give Patrice at Feltes…read moreTravel a high rating. Patrice helped us with booking accommodations on Oahu, Maui, and the Big Island - she arranged for interisland flights, and tours. The hotel room and condos were upgraded, I have attached a photo showing the ocean view from our room with Diamondhead in the background. Her guidance was much appreciated and all went smoothly.; we feel that she gave us good value. We will recommend Feltas Travel to our friends and the Yelp community.

** Friendly Staff ** ** Easy Process **…read more St Martin is the woman I believe who helped me today. She was wonderful. Great sense of humor and professional. Helped me with all my questions and I was in and out in 15. Thanks AAA

They are terrible. Slow as molasses. Couldn't care less. Long line. Several people in the…read moreoffice not helping anyone.

Took out American Express travel insurance because we thought it would be the best . But were we…read morewrong. It is the worst. My travel companions husband had a hip replacement and developed dementia could not be left alone and I fell and had a compression fracture . The company made us jump through hoops getting paper work and then denied the claim. After about 15 phone calls we still have made no progress . Do not use this insurance

Travel Selection in Wheeling IL has been in business for over 25 years and is a great travel…read moreagency. It is a "Go to" Travel agency, at a reasonable and affordable price and they offer variety of great destinations (depending on your vacation budget) to visit, to relax, unwind and have fun! Helen Kogan and her team are very accommodating and very easy to work with. If they are not available when you call, and you leave a message, they will return your call as soon as they are able to. They will also help you the best possible way they can if you encounter issues regarding your trip or may have canceled your trip for unforeseen reason. They will try their best to get you as much credit you deserve and be able to rebook your trip later; noting that Helen and her team are always going to be there to provide assistance when you need them, providing the best customer service possible. As they have been in business for quite some time now, and they have seen majority of the places that they would recommend visiting, it is always good to hear about their honest input of certain resorts that you would want to visit just so you have an idea of what these places would offer. We have been booking "All inclusive" vacations with Travel Selections over the last 15+ years with no issues, but all great, fun family adventures, friendly, relaxing trips! We have also recommended this agency to a lot of our friends and family and they have been very happy with all the services they have provided over the years and they also had enjoyed all the trips they booked with Travel Selection!

I want to share my experience with this agency. Absolutely unprofessional people with a disgusting…read moreattitude towards customers. Helen Cogan and Bella Belogorsky are 2 people I had to deal with. In preparation for the tour, passport details were not requested. I was charged "by mistake" way more than my trip cost. In an emergency at the airport before departure, the agent not only did not help with the process, but showed complete ignore to the client. As a result I ended up not going and lost my money. I DO NOT advise anyone this agency! Worst service I had to deal with in my entire life!

Mary is SO responsive and on top of all the details! She has lots of great suggestions and is…read morewilling to make the extra effort to call the cruise line, hotel, or transport company to make sure they have just what you want and no question is left unanswered. Mary also went to bat for me, trying numerous times to get the cruise line to waive a change fee they had imposed. Not taking no for an answer, she kept calling until she found the manager who made it happen! I feel so lucky to have met Mary - in 2 months I've already booked a last minute cruise and a second just a few months out!

Mary responds so quickly to any questions I ask. She really works to find good deals and having…read moretraveled lots herself, is full of good ideas. She did not lead us wrong on our trip last summer.

Super efficient and courteous. I went here to get my JR passes. The lady was very thorough and…read moreexplained to me what trains I can take and how the process works. Great service in Chicago.

VERY nice people! I didn't realize that the Japan Rail Pass needed to be mailed to my house, and…read moreas a result, I didn't order in it in time before leaving for Japan. Luckily, our layover at O'Hare was long enough to permit my husband and I to go to their office to purchase the pass - that, and the fact that the woman who helped us processed everything extremely fast (we were in and out in 10 minutes). Also, a gentleman who works there provided us with a taxi company to call to bring us back to the airport - and even checked the status of the traffic on his phone (since we were cutting it close). We apologize for being so rushed, but want to thank you two for being so accommodating and going above and beyond! There was no line at security, so we arrived at our gate with 1.5 hours to spare! :)