Great service. We had a group of 20 who easily and comfortably fit on the bus. The process was…read moretransparent and they were extremely timely for pick up. They communicated with us throughout the day to check on us, and got us back safe and sound right on time. Would highly recommend!

We purchased wrist bands for Buckeye Lake Winterfest. The purchase process and delivery of the…read morewrist bands was very convenient. The communication of how the day would work and which buses to catch where was good. But when they said the busses would be making stops at the specific locations every 15 minutes was not accurate. We were stranded at one location for 2 hours before a bus arrived. Then again later in the evening we waited approximately 30 minutes before catching a ride with someone else. We will not be using this service again.

Driver was super flexible and patient. We had a large party with several kids and she managed the…read morechaos professionally and with grace.

If I could give this company 10 stars, I would. Heading to the Country Fest at the Horseshoe OSU…read moreStadium on June 20.. Madhouse logistically and knew drinking would be involved. Called at 2pm day of the event from an internet search; no clue if the company was legit or if anything would be available. I left a message on a recorder and moved on to the next option. I received a prompt return call from Jason (who spoke perfect English; not common in this business) he scheduled my pick-up and return with two great drivers, Carli and Steve, who were both prompt, courteous, and navigated the traffic from pick-up to drop-off with perfection. Dial this number FIRST if you need transportation in Columbus. Better than Uber and their "surge rate" pricing.

TOM S. he is a good bus driver and he is very nice with everyone I'm really glad he was someone we…read morecould take with us to travel and experience our tour thank you !

This is the second time I use this company very professional very nice equipment courteous and safe…read moreand reliable drivers I charted a coach this last time for a family reunion trip to Virginia we all had a great time

Everything went very well, Limo was clean inside and out. David was courteous also a good driver…read morethrough rush hour traffic to downtown restaurant. Thanks can't wait to use Xtreme again.

We could not have asked for better service for our family event. John, our driver, was outstanding…read moreand made everything perfect for our trip!!! We will be booking w/ Xtream Limo for our future transportation needs!!!!

I scheduled a trip for 10/6/2018 for my wedding in the Scarlet and Gray bus. Everything was going…read morefine on my wedding day until Champion called and cancelled my trip an hour and a half before I was supposed to be picked up claiming "our driver is currently in a hostage situation so we are cancelling your trip." Let me say this again, this was literally just hours before I had to walk down the aisle. After the fact, Champion has only partially refunded my money OVER A YEAR later. I have taken them to court to collect what I still haven't received and they won't respond to any email communication. Their registered address on their website is also unattended and their business is not licensed with the Ohio Secretary of State nor are their drivers licensed through the City of Columbus to operate as a limo. STAY AWAY FROM CHAMPION.

Absolutely the worst service ever. After being 2 hrs late picking us up, the bus was supposed to…read morehold 34 and only held 24. We literally had to leave 10 people out, after going to pick them up. The driver had no consideration that the bus was not big enough, and had no intentions on getting it resolved, nor did his supervisor. He also would not give us his supervisors name or number. When you pay $200 an hour, you want what you're paying for, and have not responded to any phone calls. Completely dissatisfied and not recommended at all.

Great service for our trip to D/C thank you very much…read more I highly recommend issuing Urban Express for any trips with their new busses and friendly staff

Recent red eye trip to Salem MA. We narrowly missed a what would have been fatal accident. Our…read moredriver, who had issues the whole trip with staying alert and awake, fell asleep for a good minute on The highway traveling at highway speeds. The other driver, who was also an issue, had to take control and save us all. Her driving might not have been as horrible but her attitude sure was. The cussing, arguing with other drivers in front of us over her headset, telling passengers she's not responsible for giving us toilet paper, cussing in front of children, and then threatening to take off while people were exiting the bus with their belongings. The whole trip was a disaster. Everyone on board is now being accused of being racist. Which is absolutely the most ridiculous thing I've ever heard. I guess we should have all just allowed this to happen and kept our mouths shut for the sake of the company. I guess when it's 30+ against 1 when it comes to what happened, we should discredit the group of people. *eyeroll*. Do your research before boarding a charter bus and definitely book elsewhere. Save yourself the trauma! I'm giving them one star because there's no place to leave a negative star review.