I've gotten my car cleaned with the twice and they did an amazing job! they have great customer…read moreservice, and when i didn't understand something the broke it down for me and helped me understand it without making me feel like a idiot! if i ever need anything done with my car i will bring me car back to them 10/10 for everything!

We took our Ford 150 to a company called Respect Auto Spa in July of 2024…read more The address of the company is 8409 Lockheed Suite 22, El Paso, Texas, and their phone number is 915-329-2090. The individual who owns this company goes by the name of Chay. We received an estimate of $2,100 for the following work to be completed: 1. To paint the hood and the roof of the truck 2. To ceramic coat the entire truck We paid the $2,100 up front so as to begin the work. (This was our fault and a huge mistake that Chay took advantage of) *He had our truck for almost 5 months. *He made excuses weekly as to why our truck wasn't ready *He falsely claimed that there was a pre factory paint defect so we took the truck to four separate specialists in the field that debunked his theory *He took our truck elsewhere to be painted w/o our knowledge or permission. It was painted only, no clear coating was done. He said he would do that at his shop *The excuses continued until we finally demanded that he finish the work so we can pick up our truck. It had been 4 months by this point *He ended up refusing to apply the clear coating or refund any of our money for the incomplete and shawty job *He ended up only returning $100.00 and gave us the truck dirty and filthy with the antenna missing. We could not believe he turned the car over to us not only incomplete but in a dirty, filthy condition and with the pinstriping literally hanging from the side! *He was unprofessional,sarcastic,rude, arrogant, deceiving and disrespectful throughout our entire experience with him We are passing on this information to the public so that hopefully no one else will have to experience the nightmare that we went through dealing with this unprofessional individual. We read similar complaints on previous reviews from the Better Business Bureau where this company has a D+ evaluation. We only wish we had read this before choosing to do business with Respect Auto! This individual talks a big game and is impressed with himself but cannot deliver what he promises due to his incompetence and lack of knowledge in his field!

Richard the owner is always there to help. If you want an honest body shop where the work gets done…read moreright and the paint looks like you just bought the car then bring it here. This shop uses certified auto parts not generic Chinese or foreign parts. Meaning they use stuff that fits and doesn't need to modified to fit. My car got in a small wreck and took about 2 weeks to finish the car and again they came through. Posted some pics of before and after. They worked with my insurance and made the whole experience hassle free. I currently have my project car in there now after seeing what a good job they did and I know my Lexus will be in good hands as they are going to repaint the whole car and fix all dents

Beware. Over priced and they did an extremely poor job. They had my car for three months and they…read morestill did a less then half effort job. They re-did my car twice and each time it came back with new flaws and issues. After a year the paint is already fading and chipping. I reported them to the BBB, which is currently under review.

In my 35 years, this is hands down the best shop I've ever taken my vehicle to. Donovan is…read moreextremely knowledgable and he's able to break down what's going on with your vehicle in lamest terms to where anyone can understand. Great pricing as well and this guy does honest work, no smoke or mirrors. If you want your car issues taken care of, dont pass him up, you won't regret it. And h*ll no this is not a bot review. Just someone who appreciates quality care work and the good people left in this world. Keep pushing Don

Great communication, great prices and great service. I just used their services for adding tint to…read moremy car. They were pretty quick, took like 2 hours and did a great job. The passenger door window did have a few air bubbles, but after 1-2 days were gone. Def recommend!!

the two guys i had do my car were excellent, hard working and efficient. these guys are the best…read morefor mobile detailing. they show up in a van that has every thing possibly needed to clean your car. they did such an excellent job, i got them to do my son and daughters cars also. very pleased, excellent service. i don't remember exactly how much it was, a lil more than other shops but they come to you and do an excellent job... (and no, I'm not their mom)

My Tundra was over sprayed by a neighbor painting his fence. The Toyota dealer recommended them…read more I met with the team and got a no BS reply. They exceeded expectations and did not once attempt to upsell me or price adjust. They kept their promise and delivered my truck back to me better than it originally came from the dealer with only 8 miles on it. Vernon is amazing. Great prices. Honest advice on what can be done, and options for getting there. HIGHLY RECOMMENDED

I borrowed my brother's truck- he's a smoke and I took the truck here to get the smell out…read more. instead of up charging me to shampoo etc. , the guy said he could do a smoke treatment "bomb" and vacuum it out... Worked great! 30 bucks and I was on my way! Great service- everyone super friendly- all the cars they were working on look like new! Definitely will come back here for a full detail when I have more time!!

This location never answers their phone, always hangs up on me. It never fails, I called 5 times…read moretoday!

This is a new location that offers their Titanium 360 radiant finish. You can add it to your…read morecurrent program for $32.50. It is a better finish overall as I know many folks don't like their finish. I look at the value, ease of access and as many car wash you want per month. This is a great value. Don't forget that you can use their air jet for further cleaning locations Ed just behind the vacuum stations.

Worst staff and service. I had a very disappointing experience with this shop. They kept my car for…read moresix weeks and no work was done at all. During that time I was given a loaner vehicle that was very old and in poor condition. I informed them three weeks in advance that the inspection sticker on the loaner car was about to expire. Despite several phone calls, no one seemed to know anything about it or take responsibility. Eventually I had to take time off work to get the loaner car inspected. Even more concerning, I continued to drive the loaner vehicle with an expired inspection sticker. After weeks of delays and poor communication, I finally decided to pick up my car and return their loaner. Overall, the lack of communication, responsibility, and customer service was extremely frustrating. Do not recommend at all.

Stay away from this company. They are predatory and will soon be reported to the state of Texas AG…read moreoffice for predatory behavior, including holding a car for over two months with little to no work done, engaging in unauthorized repairs and not releasing the car.

Lovely, straightforward. Seats still a bit wet in the images but they deep cleaned them the way I…read morewanted, extreme improvement from before. They did an awesome job, my car feels brand new.

Great work no bullshit , straight forward . Took less than 45 min to clean my whole interior . Very…read moreprofessional friendly. Highly recommend these individuals for work .