Fantastic service from start to finish. I brought my (very slow) laptop to Detor Computer after 1. forgetting my Windows password and 2. ending up with a boot-up error that made the laptop unusable. I requested an appointment over email and Alan got back to me very quickly. He was able to get my laptop up and working again, remove my Windows password, and even performed a tune-up. Now my laptop is working great, and way faster than before. Alan also kept me informed throughout the entire process, and was happy to listen and answer questions at every stage. It can be hard to find people who do thorough, honest work at reasonable prices, but Detor Computer has it covered. I'll definitely be coming back with any future computer issues. Highly recommend! read more

I highly recommend Detor. Al got my dead laptop up and running in a day. What was also impressive was how professional and informative Al was. The price of the repair was very fair. read more

Do not fix anything with him, he is a rip-off and bad! About few months ago I tried replacing my LT screen ( already had the new part) and he asked for 137$ as I was driving back home I found out another store few blocks from his house who fixed my LT for 25$. + keyboard protector as a gift. I got it 2 days later ( fast repair) There is a big difference between 137$ and 25$!. Don't take my words and Just try to go to the store near Fifi's ice cream on James st before going to him and see the difference. read more

Detor is so amazing!!!! I am a college student with typical problems I run into with my computer. His prices are so great and reasonable for the work done. He is also a VERY fast responder through email and I was able to set up my appointment so fast. I felt very comfortable leaving my computer with him you can tell how much experience he has. Definitely recommend! read more

I highly recommend Detor Computer Svcs. I had excellent service. I had my computer back and up in running in less than a week. I will use Detor Services in the future if I have problems. read more

This was the third time I've called Alan for help. My computer just died. I sent an email late Friday night thinking I wouldn't hear from him until Monday. Instead he had me drop off my laptop on Saturday. By Monday evening he knew what was wrong, gave me possible scenarios for resolving my problem. I bought a new computer on Tuesday, dropped it off Wednesday morning and had the new computer up and running with my data transferred off the hard drive and ready to go by early Wednesday afternoon. Price was right and couldn't ask for a quicker, more pleasant exchange! read more

I found Detor Computer Services through an internet search because my laptop hard drive died. Detor Computer Services was able to retrieve all of my documents off of my old laptop as well as help me setup my new laptop. I am very happy with the service I received. They were timely, courtesy and extremely knowledgeable. Thank you Detor Computer Services! read more

Mr Detor was able to fix a laptop with a damage harddrive and get it working again with little trouble, and also gave us good advice about why fixing the working but damaged touchscreen to my laptop was not worth the cost. Competent and professional service. I wanted to make a point of making this review since I saw that many of the positive reviews were in the unrecommended section. read more

I had a problem with my laptop freezing and becoming unusable. I talked with Detor Computer Services over the phone and through text and all questions were thoroughly answered. Reasonable price. They even helped me out on a Sunday night when they weren't supposed to be open! Very helpful! read more

Very quick turn around and extremely helpful after I got my computer back. Answered all my questions and returned all my calls when I needed help troubleshooting. Highly recommended. read more

Would not go anywhere else for my computer needs or advise; I always recommend Detor Computer to anyone who has any computer issue. Al is friendly and knows his stuff - explains issues clearly. The remote feature is the best and Al gives it his all to find the problems/concerns. Will always have Al help me with my computer no matter where I am! read more

Al is a great local, honest, sincere computer business tech/professional. I brought my old computer and purchased a new Dell tower and it was completed within one day. I would highly recommend Al for any computer needs. He is the "real deal" in Syracuse, NY. Support our local companies!! read more

Calling Alan was one of the best decisions I have ever made. He saved something for me that could never have been replaced. I had a WD MyCloud server unit that went brick during a firmware upgrade. WD didn't want to do much by way of honoring the warranty on it, so I decided to take things into my own hands, as I usually do. I learned that the unit had a standard SATA drive inside, and that it could be controlled by Linux. I have a desktop with some auxiliary ports available, so I cracked open the server and popped the hard drive into the desktop. I fired up Linux, and started transferring the junk files to another drive. I figured i would move my music and movies first in case there was an issue, i wouldnt lose my family photos, videos, and documwnts. BIG MISTAKE! All was good...for a while. There was a power failure just after I had finished the end of the movie files and was getting ready to move the photos. I booted the computer, and it saw the drive, but it could no longer access. I was devastated. All I could think was that I had destroyed my history over my independence. The drive sat for a year, as I tried to decide who to trust with any attempt to fix the problem. I have taken drives to Geek Squad in the past, and way too much money and time later, they returned bits and pieces of my data, along with some of their bloat ware. No way was I sending it there. I hit up Google, and found Detor Computer Services. He had great reviews. Something told me to call him, so I did. He was attentive. He discussed the issue in a way that most people could understand. He was honest about my prospects and the potentially associated costs. Needless to say, his service was able to retrieve the better part of a Terabyte of data, without losing a single file! The drive was toast, but they still got all of my data back...and probably kept my wife from killing me! I've told anybody who is having computer concerns about Alan and his work! As always, a damaged computer is hit or miss for recovery, but your best bet is to call Detor Computer Services. read more

Detor Computer Services - His house isn't marked (I'm assuming due to ordinances) but his car is! - Data Recovery Near Me - Syracuse, New York

Found Detor when searching locally for computer repair. Struck gold finding this business. My son's computer was loaded with viruses & a rootkit - lost all administrative capabilities and I was at a complete loss. Contacted Al and within 24 hours my son's computer was completely fixed. Polite, professional, extremely knowledgeable and affordable! Don't hesitate choosing Detor Computer Services for your computer repair needs. Thanks again Al! read more