Never ever go to Carmel Hills in Independence, MO. This place has a kitchen staff that doesn't know…read morehow to cook or read. Always forgetting people's food trays. Serving food that's raw. The kitchen walked out in the middle of their shift one day and there was no one left to cook dinner. They had to call people in which made dinner late. Today the kitchen staff didn't show up. There were only 2 people in the kitchen for breakfast then only 4 for lunch. They never send us meal tickets on time for us to fill out on the weekends. People are getting food that it says on their ticket they are not supposed to have or don't want. I have been here for three months now. Since mid September and every night the kitchen fucks up. I have talked to everyone. I have complained and complained. I'm not the only one. All residents are complaining here about the food and the kitchen staff and nothing gets done. The manager babies the kitchen but no one eats here. All the staff orders out for the dinner and eats better than the residents. I cannot say it enough. DO NOT SEND YOUR FAMILY HERE. THEY DON'T CARE HERE. The nurses and the CNAs work their butts off but the facility expects too much from them. The upper management plays favorites and tells them to give showers to certain residents instead of others who have been waiting. They pull the shower girl off of doing showers so she can help the CNAs then residents get upset that they don't get showers. Does the management care? Not at all. If you got a complaint, Charmaine, the head lady in charge, sends someone else to listen to the complaint so she don't have to deal with it. Again...DO NOT SEND ANYONE TO CARMEL HILLS. If I had a choice I would leave zero stars. #carmelhillsindependencemo

I brought my husband there for respite care yesterday morning. I have never in my life seen such…read moregross negligence. I brought him back home after 5 hours of him not getting any meds, never hooked his oxygen, I had to unpackage all tubing and masks put it on him and turn it on. My husband has stage 4 lung cancer with COPD and emphysema, he is oxygen dependent!!! I told them he was a fall risk, his side rails/wedges stayed on the floor beside his bed the whole time. Nobody greeted us upon arrival, we got their transport chair by ourself, got him out of our car, into the building. We took him to the restroom, as I told them he had to go on way there. We was assured a private room, that also did not happen. The poor gentleman who shared a room with my hubs had been there a week for rehab, asked for shower every day, was still waiting for that shower. I feel so guilty leaving that elderly man in that retched place. None of the staff was friendly. They ended dialing the police because I was livid. Our lovely Phoenix Hospice on call nurse stopped her from making the call. Melody, RN with Phoenix, helped us pack him up and get him out of there. She followed us home and made sure we were settled. DONT BRING YOUR LOVED ONE OR ANYONE TO THIS GOD FORSAKEN PLACE. This app made me leave the one star in order to get out of it. I give them -100 stars

I recently worked here. I wouldn't give this place one star if I didn't have to. The care is…read moreextremely poor. The staff is awful and the turnaround rate is very high. It says a rehab, but I will be honest most of the people that were there ended up staying long term. I was there for about three months and I've heard they had been through a hand full of administrators within the last couple of years. State is called very often. The staff is racist. There is an insane amount of drama in this place. It is not a place you want to go to get better.

I was recently in here for a variety of ailments. i was on the fence about my feedback until my…read morelast day there. i had my cell phone stolen. 90% of it appears to be an employee. i filed reports on it ; to no avail as of yet. Anita (DON) awesome. Ketsia (hospitalty) awesome + some Ashley (case worker) awesome Bobby (CNA) awesome Megan (admissions) off the charts Theresa (ot) awesome Derrick(pt) awesome DJ (med tech) awesome Crystal(nurse) awesome kitchen aids suck, Food sucks. cold coffee everday except when Megan brings it, TVs suck. old school 10" screens made in 2008 make you go blind blurry and dark, Smoking on time slots was awesome people on cell phones in the workplace 24/7

The people at Jackson Creek talk a great game, and it is a pretty place, but once you are actually…read morethere, it is as if you have entered the Twilight Zone. Promises are made and never kept. They say one thing one day and something totally different on another day...or even in the same day...while never acknowledging they are telling contradictory stories. It is my personal opinion from having visited my mother nearly every day in this rehab facility for weeks that you should never put a loved one in this facility unless they are totally cognizant and have the capability to monitor what drugs they are being given and the ability to monitor their own care in every other way and are not deemed a fall risk. If they are too impaired or too shy to ask questions and stand up for themselves, their health could be in peril unless you hire an additional 24 hour private nurse you can trust. In one instance, a new health problem arose that looked like it could be very serious, and I had to insist the LPN get it checked then rather than wait until the next day when it would be more convenient for staff. This is not to say there are not some absolutely wonderful people working there. It's just hard for the few good ones to make up for the ones who are not. At best, I feel patients are getting poor nursing care a great deal of the time, and at worse, it is possible there is a concerted effort to defraud Medicare by giving drugs that are not necessary and/or long after they are not needed in order to raise the bill...or perhaps it is just laziness and/or lack of good medical knowledge. I just can't be sure what's going on there, but it isn't anything good. My extensive experience with this rehab facility prompts me to say run, don't walk, away from any possibility of getting yourself or a loved one rehab at this facility. The rehab portion might be okay although instead of the 3 hours therapy per day my mother was supposed to get, she got a small fraction of that. I had read a scary user review before I took my mother there that I should have taken more seriously, and I have since run into others who have also had a bad experience there. The problems seem to be pervasive.

My husband is on an adult men's baseball league in the KC area and has a lot of trouble with his…read moreknees. Cory Faris came highly recommended and we quickly found out why. One call and my husband was seen the same day. Cory was able to zone in on the problem and demonstrated different techniques to solve the current issue and also strengthen the knee to prevent further injury. We were very impressed with the professionalism and expertise of this clinic. Highly recommend.

Summit Rehab in Independence was a lifesaver! I planned a knee replacement and prior to my…read moresurgery, they recommended exercises to strengthen my knee, improve flexibility, and help me recover faster. They visited my home following surgery to assess any needs at home and reassure me in addition to planning for my post-surgery therapy. Jeremy and his team are extremely knowledgeable about therapeutic techniques and exercise to rehab an injury or recover post-surgery. When I felt discouraged or experienced a set-back, they were encouraging and adjusted my therapy to help me work through it. The office manager, Mary, is so helpful and patient. Everyone at the facility is friendly and invested in helping clients receive the best care possible. I HIGHLY recommend their office!

Jackson Creek Village is excellent. They make sure my grandmother is okay, and I have my personal…read morefavorite nurse manager, Danica. She is caring, loving, and absolutely devoted to her job. She is the best nurse manager. As a family, we feel comfortable knowing my grandmother is with people like Danica.

My daughter was in the acute care section for two weeks with weakness due to chronic Ascites. All…read morethe staff, from the top down, including Hakeem in transport, were so helpful in getting her stronger. She was back and forth from the hospital a couple of times and when she had to go to the hospital the final time, they graciously said they would accept her back again if she needs additional rehabilitation. We highly recommend The Villages at Jackson Creek and appreciate all the kindness and support they gave me as well.

This is the real thing! These occupational therapist, physical therapist, speech, therapist, etc…read more at Johnson County Rehab are incredible. They really put their heart into it and if you need severe rehab rehabilitation after say a head injury this is the place to go to get them rehabilitated.. I wish my husband could stay longer here. Our entire family is forever indebted to Johnson County Rehab staff for the hard work that they had to help my husband and the other people around them. You really felt cared for.

You'll have to see for yourself, why this place is a 5 star rating. I've not personally needed to…read moreutilize this facility, but have heard numerous feedback of the wonderful staff that work there.

My father is receiving excellent care at the St Luke's South Rehab Hospital. Dr. Hermes is a…read morefantastic physician. ALL the nurses and NAs are so great. He has had PT, OT and speech. They work him good. He has made great progress. Thank you to everyone there!

I spent several weeks at this center after my motorcycle accident. I only had one working limb…read morewhen I arrived, my right leg. BOTH arms were in casts wrist to shoulder and my left knee (hematoma) and foot were broken. And that was just the physical state I was in, my mental state was bruised as well. To say that the staff put me back together is an understatement. The PT's, OT's, Doctors, nurses, volunteers, housekeeping, and food services staff are incredible. They work on individual plans catered to your personal rehabilitation and review those daily. They CARE and it shows. It's not just a job, they are determined and rooting for you. (No kidding, they applaud your accomplishments.)

Our review starts in late 2021 in the Independent Living building of the Groves. It was a great…read moreplace. Inside pool, eating area, laundry room and lots of things to do. Then an brief hospital visit landed us in the rehab facility of the Groves. There most definitely was a lot to be desired there. Cleanliness and staff time efficiency was a major concern. We were ready to move her, but they kept her until the Medicare money was used up. Then on to their assisted living in the White Oak building in mid 2023. . At first there were a lot of issues that concerned us. Then Roseanne showed up. That woman has poured her heart and soul into turning White Oak around. The building itself, particularly the lacking hvac has been dealt with. She has started so many programs to keep the residents engaged and having fun as much as they wished to participate in. She has been a godsend to this building!

I'm truly saddened by the lack of service and support right after my mother in law's passing…read more Sadly; the undertakers arrived and tended to her body, but we as family members were left with no one to ask questions to, we needed a push cart or some other way to help us transport belongings out to the car, and it would have been great for a nurse to come tell us what was expected of us. It felt as if the room was already rented and they needed us out. Nursing staff was busy administering COVID tests, and masks are still required. I promise, we started packing as soon as she passed, and it might have taken another 20 minutes for us to finish getting the clothing out. Note to the administration: please communicate with the families. We really needed to know that once your loved one passes, you only have a few seconds to resolve the arrangements and have the room ready for the next resident. We all pass, and fortunately; she was only in hospice for a couple of days, so we knew this was the end for her, but we should have been prepped ahead of time to know the urgency to vacate. We do recognize how hard it is to find a nursing home that takes Medicare, so we are appreciative. Be up front with the families. Thank you!

Im a victim of Failed Back Surgery from St Lukes Spine & Neuro / KC MO. Left me bent over for life…read more. 1 year has passed. Then I met Lauren @ Select PT. Within 2 visits she has me standing straighter & released some of the constant pain. She's released the frozen muscles mid back & im standing upright & walking without crutches . Miracle Therapist ! 5 BIG STARS ! ​

I worked with Leslie at this Select PT. She was very professional, encouraging, and kind. She gave…read moreme a wide variety of exercises to help me regain strength and stability. She also helped me come up with interesting ways to customize exercises to do on my own. So very thankful to have made such progress with a delightful Physical Therapist!

The aquatherapy with Ian at PAM is excellent!…read more This was my 2nd experience with physical therapy, but Ian's inventiveness led me to learn many different movements I can do in the water to strengthen my core (which he showed me how to find next to my navel) muscles in a fun way. My first workout was mild, but Ian built the intensity slowly over several sessions, so that the last 2 sessions I had left me feeling the endorphins for about 24 hours after the workouts, which is so close to being completely pain free so that even my husband noticed how much happier I was after the aquatherapy. Do NOT let fear of the water intimidate you from taking advantage of this wonderful resource! In the same way race horses are toned in water tanks for racing, you can rebuild your strength with aquatherapy! And, lastly, the folks at the front desks are always friendly and happy to see you, even though this facility is quite busy with patients who stay and patients that come daily. I am so glad I was willing to drive the 50 minutes it takes me to get there for these sessions every week.

I wanted to take a moment to reflect on my grandmas last Christmas. It was spent inside the…read morewalls of PAM Health rehab. Her stay was very positive.. the therapy she received was top notch. Their team of physicians were so amazing. Megan, the CEO knew how much my grandmother enjoyed Christmas so she without hesitation approved our family decorating her room. And we enjoyed our last Christmas with her. The staff from nursing, dietary and housekeeping were all personable and kind. I was especially happy with Jonathan in transportation. I would recommend Overland Park Rehabilitation (PAM HEALTH) for rehabilitation needs