Once again 5 stars! More if I could give them. I just HAD to have the new iPhone 17 Pro Max. Thought I had everything switched over but no I didn't. Control 4, which controls your thermostat and TV's etc didn't want to work. They sent someone out and got me up and running again. I've used them since they first opened. They put speakers that look like rocks around my pool deck. Honestly they are the best! Thank you from your biggest fan! read more

**"Exceptional Service That Goes Above and Beyond"** About three years ago, my friend and I purchased two used amplifiers from DeVance Electronic Lifestyle. Since then, they've supported us through multiple upgrades, always with patience and expertise. But what truly sets them apart is their *unmatched* commitment to customer care. The owner personally came to my home--*twice*--to calibrate my subwoofer, refusing to charge extra for the service. What's remarkable is that I'm just an everyday audiophile, not a high-end client, yet he treated me like VIP. That level of dedication is rare. In an era where great service feels like a relic, DeVance Electronic Lifestyle. proves it's alive and well. They've earned a customer for life. Keep doing what you do--it matters. **Thank you!** read more

Did great work, but very overpriced and their warranty is next to worthless. Be prepared to prove that the problem is solely from something they did ahead of time or they refuse to treat it under the warranty just as the Blues refuse to pay for emergency care that they determine after the fact to not have been an emergency. read more

Thank you, DeVance! DeVance installed all our home automation, security and AV equipment in our previous home, so when we decided to move, they were our #1 choice. Our new home was built in the 1930s so it had some challenges (lath and plaster walls with mesh wire, interior ship lap walls that take much more work to cut through than drywall, etc.) And as expected, the DeVance team didn't even bat an eye. They were courteous and professional, and they delivered the high-end design and functionality we were looking for. It's no wonder I see DeVance Electronic Lifestyle vans parked in front of all my Park Cities neighbors' houses as well. DeVance doesn't just install TVs and speakers, they ensure you have a top-notch experience. The owner even came by to check on the work after it was done just to make sure everything went smoothly and that we were happy. And we couldn't be happier. Thanks to the DeVance team! read more

Absolutely, positively OUTSTANDING customer service - from the person that answered the phone, to the scheduler, to the technicians (who arrived early and promptly finished the job). Cannot offer enough superlatives to this organization! read more

DeVance AV is an award winning home automation and security equipment company. I LOVE their showroom and the brands they represent! They are innovative, very kind to work with, and they follow up. I have referred them many times and every time I do folks are very happy with the results. read more

I could not be happier with DeVance (& I am very demanding)! I purchased a new home in Old Lake Highlands a year ago. I used an AV firm recommended by my realtor for some initial work specing and installing a new AV system. They were two really nice guys but in way over their heads. In the end, they "fired" me because they could not stabilize the audio and video system they installed. They had used RTI as the "infrastructure" for the system and experienced a number of performance issues with the software. So when I found that DeVance was a Platinum RTI dealer and the only dealer with that certification in Dallas, I sent an email on a Sunday afternoon to them. My first surprise was the response I received two hours later ON A SUNDAY......A team came out the following week, evaluated the problems and made the corrections over a few visits. I was so pleased that I had DeVance extend the system to my new backyard area where they mounted a new TV, speakers for the TV, patio area and around the pool and set up 3 separate audio zones for TV sound or music. These guys know their stuff and they are very customer focused and friendly. I highly, highly recommend DeVance. And no, they have no asked me to write a review. But I am so pleased with their expertise and service, I had to. read more

I hired these guys to set things up in my new home knowing they were pricey and high end. They have the ability to do good work but do not listen well - then they charge you more to redo or finish to your original specifications. I was not thrilled about the redos and the cost but kept going in order to get it all done. A few months later I have a minor issue and I had the nerve to argue that they should not charge me to fix it after all that I had already paid. The response was "I think you should find someone else to help you." So after all of that expense, I am left with a TV in a main room that is not usable, scrambling to get another company to come fix it. I honestly paid their high prices with the expectation of the high level customer service that generally comes with paying high end prices - I guess not. So if you enjoy paying top dollar WITHOUT good customer service, go for it. read more