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    Home Theater Dreams

    5.0 (2 reviews)
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    Empire AV Services and Installations

    Empire AV Services and Installations

    4.9
    (59 reviews)

    Empire AV responded quickly to my inquiry about setting my hard-of-sight mother up with a voice…read morecontrolled system in her new home. Eric was incredibly communicative and was able to get her on the schedule almost immediately. The install was seamless and he was incredibly patient with my mom in setting up the system. Very good experience!

    Very disappointed with the performance of the system package that cost me over $10,000 (I purchased…read moretheir premium/top level speaker package and a number of other items they recommended). Before the installation, I shared my concerns below with the sales person/installer: 1. The size of the inwall speakers the recommended would not likely reproduce the full range of sound desired (especially midrange frequencies) 2. The soundstage produced by the front three speakers needed to anchor vocals to the faces onscreen - not localized to a speaker (especially not to the center channel located below screen). 3. I wanted clean but very strong bass performance that you could feel but not localize to a point in the room. After the installation I received a full demo and sure enough - they failed on all three points. - There is minimal midrange reproduction - The voices are localized on the center channel speaker (despite adjustments) - The powered subwoofer cost over $1,000, but lacks any real impact and it is easy to place where it is in the room I spent time afterwards with the installer sharing my concerns and asking for adjustments to be made. He made some efforts, but the equipment and configuration still produces very, very thin sound reproduction. There is no full range of deep rich sound in action movies (vehicle engines, explosions, etc.). Music on soundtracks sounds like it is playing out of a hand held radio. I told him I was not satisfied and not happy. All he could offer was to sell me additional speakers (left and right tower cabinet speakers and a second subwoofer), and he would give me credit back for two of the in wall speaker The amp is likely not adequate - should have gone with something higher current (Denon, Marantz or similar?). I trusted my money with their expertise/recommendations, and really feel like I failed to pick the right Home Theater company to accomplish a simple HT set up. The room is a dedicated HT room, only 14'x21' with 10' ceilings. I should have done more research. Lastly - on a personal note, I believe how an installer approaches "wire management" (see photos - no methodology) is an indicator of their attention to detail what standard they set for themselves. There is also a photo of their teeny tiny "premium" in wall speaker.

    Audio Video Solutions

    Audio Video Solutions

    5.0
    (1 review)

    I've known Matt for 10 years. We have done several jobs together, including my home and my parents…read morehome...and a number of commercial projects. Never had a contractor experience this good. If you need AV work, this is who you go to. Thanks so much Matt.

    From the owner: Audio Video Solutions is a leading provider of home automation, structured wiring, distributed…read moreaudio/video, security, home theater, lighting, and more. We are committed to staying at the forefront of technology and catering to the evolving needs of our valued customers. With our expertise in installation, we ensure seamless integration of advanced technologies into your home. Our team specializes in home automation systems, allowing you to effortlessly control various aspects of your living environment. From lighting and security to audio/video distribution, we provide the necessary tools and controls for you to enjoy your home to the fullest. At Audio Video Solutions, we prioritize customer satisfaction above all else. We understand the importance of delivering exceptional service, and our dedicated professionals are here to assist you every step of the way. We take pride in providing top-notch support and guidance, ensuring that your technology experience is hassle-free and enjoyable. Whether you're looking to enhance your home theater or create a smart, connected living space, Audio Video Solutions has the solutions you need. Our team of experts is well-versed in the latest advancements in the industry and can help you design and implement a customized solution tailored to your specific requirements.

    Starpower Home Theater & Audio/Video

    Starpower Home Theater & Audio/Video

    2.4
    (42 reviews)

    I have had nothing but great experiences with this store. Their prices are competitive (we shopped…read morethree other appliance stores in the area) and their warranty is wonderful and well-rated. Plus they've been around for 30 years, so definitely not s fly-by-night operation. Charla helped us and was, hands-down, the best part of our kitchen renovation. I even loved the delivery guys, Jason and Rico. Such sweet guys and so very courteous and friendly. You should request them to deliver your products. The whole experience has been the best so far. Next is installation, but I've heard great things about Steven. Plus, he came out a few weeks ago just to make sure our blower fit in our next range hood. These people go above and beyond.

    Keeping this factual. My appliance purchase here (a Sub-Zero) went smoothly, so I came back for a…read morehome theater setup -- a JVC projector and later a receiver. That's where it went wrong. The 50-ft HDMI cable they sold and installed couldn't carry a 4K HDR signal, which is the main thing I bought the system for. Instead of identifying the cable, I was told my receiver was to blame, so I replaced it -- and the problem persisted. When it still failed, a technician reconfigured my Apple TV to output 1440p instead of true 4K, presented it to me as a working HDR setup without mentioning the downgrade, and left my other sources disabled. I ended up diagnosing it myself. I bought a certified replacement cable, swapped only the cable, and everything now works -- genuine 4K HDR, with all sources functioning. The appliance department may be competent, but a misdiagnosis and a picture quietly downgraded and passed off as "working" cost me time, money, and trust. For a home theater install there are more capable options -- and after this, I'd look elsewhere for appliances too.

    Home Theater Dreams - hometheatreinstallation - Updated August 2026

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