Empire AV responded quickly to my inquiry about setting my hard-of-sight mother up with a voice…read morecontrolled system in her new home. Eric was incredibly communicative and was able to get her on the schedule almost immediately. The install was seamless and he was incredibly patient with my mom in setting up the system. Very good experience!

Empire Audio Visual did a phenomenal job installing a home theater speaker system in my home. From…read morestart to finish, they were professional, prompt, and clearly experts at what they do. They offered thoughtful guidance throughout the process, worked efficiently, and left everything spotless. Best of all, the system sounds incredible--it totally transformed my space. Their pricing was very reasonable for the quality of work, and I wouldn't hesitate to use them again. Highly recommend to anyone looking for top-notch A/V installation

Jonathan and his crew are awesome! They listen, give suggestions and are highly professional and…read moreversed in their field of work. I would recommend Audio Visual Up to anyone!

Jonathan and his team did an excellent job mounting 4 large TVs. Especially impressed with the…read moreFrame TV over the fireplace. But all work was outstanding. They were here on time, went straight to work and even had to make room for a couch delivery. But they worked right around it and finished in just a few hours.

Abigail and PJ were awesome! From quote to installation, I was impressed with her communication,…read morepunctuality and attention to details in perfectly mounting my 75 inch tv and connecting with a soundbar. She even provided recommendations for the wires I needed for my setup. I wish I would have done sooner and highly recommend her for all your A/V needs!

Abigail did a great job! I needed a TV and soundbar mounted, with a sub connected. Before…read morescheduling, she always replied to any message that I sent. When she did arrive, she walked through where I wanted everything mounted. She asked how high I wanted the TV mounted, how far down the soundbar mounted, and if there were any other things that needed to be installed. She was able to get everything mounted, wires ran through the walls, and all items set up. She provided me a great quote and did a great job! I have more projects that are coming up that I will have her assist with. Get in touch with her because Abigail will do a great job!

Had a great experience getting our electrical selections done with HomePro for our new build with…read moreBeazer. Everything went so smooth and we greatly appreciated how Brian walked us through each step in the process, gave us confidence in the decisions we were making, and helped us understand what options were included in our build, total cost of any additional options we wanted to add, and he didn't make us feel pressured to make any decisions that were additional expense. Cannot say enough how different our experience was compared to what we saw in some others reviews, sorry to those that had a bad experience, but ours was great!

Video captured from the cameras is bad, but most importantly, READ THE CONTRACT BEFORE YOU SIGN ON…read moreWITH THEM. We were put in one for 5 years and wanted to cancel after 2 due to them not picking up activity in our yard on multiple occasions.....but a cheap Amazon camera in my window could. When we went to cancel, we had to pay over $1,400 to buy the remaining years out. A contract is a contract I get it, but we will never do business with this company ever again. Edit: After paying everything off, they still charged my account for another month. Will be issuing a chargeback and going to the Better Business Bureau if needed.

Ordered a complete Home Theater package from DFW HOME THEATER and they just finished the pre-wiring…read moreon our new home build HT room. To this point, I'm very impressed! Easy to work with, professional, and they've answered all my questions. When they've finished, I'm looking forward to the updated review.

From my initial consultations with DFW home theater with Dennis to the delivery of the first set of…read moregear, I've enjoyed every moment dealing with this company. All these guys are skilled, polite, friendly, and efficient. It was actually a real pleasure to have their crew working in the house. Look forward to doing more projects with them.

Once again 5 stars! More if I could give them. I just HAD…read moreto have the new iPhone 17 Pro Max. Thought I had everything switched over but no I didn't. Control 4, which controls your thermostat and TV's etc didn't want to work. They sent someone out and got me up and running again. I've used them since they first opened. They put speakers that look like rocks around my pool deck. Honestly they are the best! Thank you from your biggest fan!

**"Exceptional Service That Goes Above and Beyond"**…read more About three years ago, my friend and I purchased two used amplifiers from DeVance Electronic Lifestyle. Since then, they've supported us through multiple upgrades, always with patience and expertise. But what truly sets them apart is their *unmatched* commitment to customer care. The owner personally came to my home--*twice*--to calibrate my subwoofer, refusing to charge extra for the service. What's remarkable is that I'm just an everyday audiophile, not a high-end client, yet he treated me like VIP. That level of dedication is rare. In an era where great service feels like a relic, DeVance Electronic Lifestyle. proves it's alive and well. They've earned a customer for life. Keep doing what you do--it matters. **Thank you!**

I've known Matt for 10 years. We have done several jobs together, including my home and my parents…read morehome...and a number of commercial projects. Never had a contractor experience this good. If you need AV work, this is who you go to. Thanks so much Matt.

From the owner: Audio Video Solutions is a leading provider of home automation, structured wiring, distributed…read moreaudio/video, security, home theater, lighting, and more. We are committed to staying at the forefront of technology and catering to the evolving needs of our valued customers. With our expertise in installation, we ensure seamless integration of advanced technologies into your home. Our team specializes in home automation systems, allowing you to effortlessly control various aspects of your living environment. From lighting and security to audio/video distribution, we provide the necessary tools and controls for you to enjoy your home to the fullest. At Audio Video Solutions, we prioritize customer satisfaction above all else. We understand the importance of delivering exceptional service, and our dedicated professionals are here to assist you every step of the way. We take pride in providing top-notch support and guidance, ensuring that your technology experience is hassle-free and enjoyable. Whether you're looking to enhance your home theater or create a smart, connected living space, Audio Video Solutions has the solutions you need. Our team of experts is well-versed in the latest advancements in the industry and can help you design and implement a customized solution tailored to your specific requirements.

Great job by Kevin! Did everything he said he would do at the agreed upon price…read more Mounted a TV over the fireplace, installed an amplifier, wired everything, even had the amp able to play our music outside. Hello Augie

Derrick was out this week to install an 82" TV on my brick fireplace. He did since an incredible…read morejob for us! He is very professional and thorough. He'll be back out next week to hang two TV's on my patio. Highly recommended!

Chad of Pure Media Systems helped me buld my home theater from design to installation. He patiently…read morespent a lot of time with different equipment options to come up an equipment configuration that max the video and audio experience within my budget. These are all done before the contact was signed. Throughout the design and installation, he is very passionate for his work. I really enjoy the home theater Chad built for me. I would strongly recommend his service to anyone who would like to have a home theater they would enjoy.

We worked with Chad in performing some media and internet upgrades during our remodel. He did a…read moregreat job with the process from start to finish. First we discussed our goals for the project and he put together a solid plan with really good recommendations. Chad was flexible in trying to find a home for our networking rack and worked with the designer and contractor to determine the best spot. There was a lot of work done during the installation, but Chad and the team made it look easy. He walked us through the best speaker and TV placement. He also worked with us on determining the best spot for new Wi-Fi access points to improve signal throughout the house. Chad took care of all the inventory and brought it to the house when construction was complete and they could start. Besides all of the installation knowledge, one of the best things that Chad does is the post-installation videos. He made a series of how-to videos for us as a reminder on how to operate the new equipment. Thanks again Chad for all of your help with our new media setup!

Do NOT use this business! We bought an outside tv, had them mount it for us and purchased a…read morewarranty. Not only that, but we had a speaker system put in for our home. We spent LOTS of money with them! Also a master bedroom tv and warranty When our outside tv went out, no replacement! NO NOTHING!!! Worst customer service ever!! Don't be scammed by this company! They happily take your money, but no customer service in return!!! If I could give them a 0 rating I would!

We had purchased over 60k equipments for our media room and living room from them, their installer…read morecracked the stone on our fireplace wall whileinstalling the TV mount. It took the installer over an hour to drill 2 holes for the TV mount. He couldn't drill the hole successfully and ending up buying a new drill from Home Depot. The installer went ahead to drill on the stone without even asking the type of stone. Yes, they did take the picture after installation without any damage. But next day the contractor that I hired to work on my house saw the crack. I immediately informed the sales rep that we had been working on our purchases and the first response was did we do any work on the fireplace wall after the TV was installed and we told him we didn't. He said there was no crack on the wall after installation but I explained to him that the stone probably fractured when they drilled and didn't show the crack yet. After we agreed that to have their technician to come out to take the TV down to assess if there is any further damage on the stone. On the day that technician came out to take the TV down, he agreed that their technician cracked the stone by not properly drilling while video taping to report the instance and assessment. One of that things that he pointed out was the crack was started from one hole to the other hole that was drilled. Few weeks later, we received an email from them that they are not responsible for the damage and offering us a $100 gift card as we are valuable customer. That really pissed us off. Then, we reached out to the sales rep to dispute and response was nothing that they can do about it. Then, we requested them coming to look at the damage themselves and got no response. Finally, we escalated and got in a call with the owner, sales rep & tech team manager. Owner is trying to blame on the quality of the stone without even knowing the type of stone and claiming that he owns a flooring installation company. Then, we asked whether their technicians are certified to drill any type of stone but the answer was their technicians are only certified by their own team manager. I suggested to have 3rd party to investigate and determine the cause but the owner didn't buy it, I requested both the owner and the sales rep to come out look at the damage but no response. After that call, they asked questions that related to the stone installation method and details which I had received from the stone installation company and also provided the quotation for the repair. I haven't received any response after info was provided for over a month. To sum it up, pricing, service and quality is secondary to me and the most important thing is honesty and accepting the fault.