Empire AV responded quickly to my inquiry about setting my hard-of-sight mother up with a voice…read morecontrolled system in her new home. Eric was incredibly communicative and was able to get her on the schedule almost immediately. The install was seamless and he was incredibly patient with my mom in setting up the system. Very good experience!

These guys were great! No bs, no trying to sell you things…read moreyou don't need. Honest and straight to the point. They just finished up an install at my house in trophy club and it went great. Looks sooooo clean!

Amazing customer service Very organized and helpful…read more Will use again and also recommend to friends and family!

Very professional and fast, friendly service! 10/10 would recommend to anyone needing installation…read moreservices

Last weekend after searching on YELP for various audio video installers in the north east Dallas…read morearea, I contacted three installers and ended up choosing Honest Install of Richardson, TX. When talking to John, I could tell he was very knowledgeable about Audio/Video installs. He suggested I go with a Sonos Port to allow streaming over the internet, but noted that it was backordered months. I also decided to hold off on two other items he recommended until I could have his crew review my media room setup and verify whether there was other equipment that I needed. By the end of the day on Monday, I had approved an estimate for installation of whole home speakers and a media room setup and received a scheduled install start time of between 9-10am on Thursday. On Thursday, the install crew arrived in the scheduled time window and worked professionally to get the installation completed. They also suggested a couple of other items. John and I talked later in the day on Thursday and mentioned that the crew could install the additional items (other than the Sonos Port) on Friday. I agreed. When the crew arrived on Friday, I was happily suprises that they had a Sonos Port. Long story short, they installed the equipment and took time to show my wife (who is technically challenged) how to get the streaming working on her phone and complete the full setup. Awesome work and customer service. I highly recommend John's team at Honest Install for all of your audio/visual needs. Of note: John is a busy guy. He mentioned up front that the best way to reach him is on his phone as he is often traveling for work.

These guys were fantastic. Submitted a request online after a different company ghosted me. I got a…read morecall the next day, was given a ballpark estimate + told I could text photos for a more definitive estimate. Did just that and received a very fair offer to replace two ceiling speakers with a new pair I had received as a gift (most other companies refused to work with me because I didn't buy the speakers from them). Guys showed up on time as promised and were out of here in an hour or so. They cleaned up and, most importantly, were very courteous (even wearing masks due to COVID which I appreciated). I have a couple of other projects I need to get to later on down thand I'll call these guys up again without hesitation!

Drew, David and the rest of the JLD team work great to work with. Would definitely use them again.read more

Superior customer service 12 years running. Love working with them. They're knowledgeable,…read moretrustworthy, and do quality work.

We just recently hired this veteran owned company to revamp our internet. The customer service was…read moretop notch. Jeff Skinner (the owner) and his team communicated throughout the entire process. They went above and beyond and cleaned up our rack and thoroughly explained what they did. They also wired the offices and setup a guest network. I can't say enough about the exceptional job these guys did. The team he brought were professional and friendly. We are excited to have a stable network and I can't say enough about what a great overall experience it was working with this team. Thank you!

I was in the market for my 3rd or 4th security system switch up, and decided to go with Aegis, as…read moreI've seen many of my neighbors and several friends have used them. I had a pretty large and difficult Elk system, which was previously Honeywell, that I needed completely removed and replaced with a specific system I had done my research on. From the start Aegis was very helpful and open to whatever type and brand of system I wanted to install. The job was a long one.. they had to start with figuring out what wires were for what zones, because nothing was labeled. I live in a 100 year old home, and that is always an added joy to deal with when it comes to crawling beneath, or getting thru plaster walls and ceilings, but the Aegis guys never complained. They came back day after day, week after week until the new system was up and running! They had to remove the old panel, label each wire for all of my 75(ish) zones, move the location of the new panel, test signal strengths(since my plaster walls can be an issue at times), and add repeaters where necessary. They even came back after all was said and done to make sure every zone was labeled to my liking, and to make sure they had not missed anything! Although the job was probably more effort than the cost, they still did the whole thing with never even telling me something couldn't be done, or I'd be charged extra. I def. Would recommend Aegis Systems to anybody In the Dallas area looking for a great Security company! Update: Have been waiting for weeks to have the security panel moved over 1-2ft for an extension project currently underway on my home. Come to find they didn't show today because they decided to hold appt hostage, for $1100 that was due. This additional balance was for several service calls, that I wanted to make sure were warranted since they were calls to finish, or fix things that weren't completed with the system install. Didn't think it was fair to charge me for several "service calls" when it was trips to get the system up and running smoothly. Thought the 18k I had spent already warranted a complete system with no low battery alarms for several glass breaks setting the alarm off continually at 2am... waiting for the owner to call me to see how we remedy this issue.

I originally wrote a negative of this company but their customer service proved to be truly…read moreexceptional! We moved into a house that had a system installed by Aegis. We decided to switch alarm monitoring companies and needed a code from Aegis in order to allow our new company access. Aegis was originally going to charge us 155$ for the call because they won't give out the code over the phone. I ultimately spoke with the owner and came to an agreement. They came out for free and we're so friendly! Although I don't have direct experience with them, we really like the system and they were very friendly and reasonable.

Great professionals and never a problem with their services for the last 10 years. Smooth…read moreinstallations and great communication.

After visiting and talking to 3-4 other stores around the area, we decided to go ahead with Modia…read morefor our Home Theatre Install. We couldn't be any happier with our decision. MODIA wasn't the cheapest, but they were by far the only vendor who were willing to work with us around our desired budget without compromising on the quality/brand of the products we wanted in our setup. Ben Graham is the man ! He was so patient with us without being pushy at all throughout the process, took the time to explain our options and tweaked our quote without being fussy to meet our budget while still maintaining the integrity of the system. We ended up getting our dream setup that included a Stewart grey screen, Sony 4K Projector and Bowers Wilkins for all our speakers across the board. We recently completed the install and it went without a glitch. They took their time to make sure it was done in a clean and professional manner. Highly recommend anyone in the market for a home theatre install to give these guys a call. It's worth it !

Mr. Kevin was very thorough and efficient in his service. I'm appreciative of his electrical…read moreexperience and skills. He is reasonable in terms of cost and I look forward to additional help with upgrading additional electrical hardware. Can't thank him enough! You won't be disappointed with his great customer service and electrical know-how.

Updated my very old security system, that had not been used in over 10 years, new board, keypads,…read moreand all entry points checked. Kevin was great, as he made sure I knew how to use it before he left! Great company, Great customer service reasonable prices and an option for those who want to update an older system! Very happy!