Everyone is super friendly! Love the send reminders so I never miss apt. Our whole family has been…read morehere ever one has alway had a great visit

This place deserves 10/5 stars seriously. I cannot be more of an anxious dentist goer. I hate…read moreneedles, and I cringe when someone touches my gums (like floss at the end of a cleaning) I had a pretty poor previous dentist that did a few fillings that were not needed. I was avoiding finding a new place because the process sucks. I had no choice because I had a filling pop up (yes I crunched on it , ate it, disgusting) and was in pretty bad pain beginning a Friday night. I called them first thing Saturday morning and explained my situation and that it was hurting so I definitely will need it looked at quickly (mind you wasn't even a patient yet). They took me first thing Monday morning. It couldn't have been an easier situation, no questions, my records hadn't come in yet, they did the work I needed quickly to get me out of pain. They were so welcoming and calm and were able to schedule my next cleaning right away too. This is the real deal. Hard to find a good place these days- give this place a shot. You won't regret it!!!

I can't say enough wonderful things about Dr. Alex Annese and the entire team at Annese DMD. I've…read morebeen a patient of this practice for many years -- first with his father, and now with Dr. Alex -- and I absolutely love seeing the generational transition of care. It says so much about the heart of a practice. A few years ago, I started clear aligner treatment to correct severe crowding, a chipped tooth, and years of difficulty maintaining proper hygiene because of how crowded my teeth were. My case was not simple, my treatment lasted close to four years but Dr. Alex was patient, thorough, and incredibly supportive throughout the entire process. He explains everything clearly, has an amazing chairside manner, and truly makes you feel comfortable and confident in the plan. The results have completely transformed my smile. I am beyond grateful. The office staff deserves just as much praise. The team is warm, welcoming, and consistent it's always familiar faces, which says a lot about the work environment and culture there. They worked with me financially to make treatment doable. I paid out of pocket, and they offered flexible arrangements that made it realistic without financial stress. Everything was transparent and fair. In all my years here, I can honestly say I've had maybe one minor negative interaction -- and that person didn't even stay long. Overall, this office runs on professionalism, kindness, and integrity. They do see children for general dental care, which I love but I only wish they offered orthodontic clear aligner treatment for kids as well. If they ever do, my teenage daughter will absolutely be there for the same transformation I experienced. That's how much I trust this team. If you're considering clear aligners or any dental work, this is the place.

Dr A had a confirmed appointment with me. I arrived early to find a closed office. It's not like I…read morehad the date and time mixed up as there was a texting confirmation process ad nauseum. Also no one ever answers the phone during business hours or returns a call. Amateur dentist.

I would like to share some feedback regarding my recent visit on 10/24 in the…read moremorning.Unfortunately I had a disappoint experience. When I was in the examination room, the Doctor came in with a person -- I believe he was an assistant. But they did not greet me or introduce themselves . The doctor immediately began the procedure without explain what he was going to do....I didn't even have a chance to see his face properly. When he finished he left the room without saying goodbye or offering any closing remarks. The whole experience made me feel uncomfortable and disrespected.

My appointment was on 11/8 at 4pm. When I walked in I realized they hired a new receptionist, I…read moretold her I had an appointment at 4 and she said "I called earlier and left a voicemail to reschedule because everything on the right side of the booking need to be rescheduled." Claimed she called to reschedule an appointment for myself and my two children but had an old wrong number. I gave her my recent number and rescheduled for myself and my children. Usually when I book an appointment, I received a text or a email reminder right away. She asked if I received it and I said no. I was there for a few more minutes, still nothing. Then she said the system will update it tonight. Which is total BS. So it was rescheduled to today 11/11 at 11. I walked in with my kids and the other receptionist greeted me. I told her I had an appointment at 11 and she said what's the name and I told her our names , then the previous receptionist that I booked my appointment with from Friday said "I called you earlier and left a voicemail to reschedule because we only have one assistant." I told her that this is ridiculous, because this is the second time she asked to reschedule. Then she continued to say she left me a voicemail this morning. I told her that she didn't because I didn't received it and told her to call my number right now. She called the number and my phone DID NOT RING. I heard her said "hello" ? then hung up. Clearly she didn't have my number after I gave it to her on Friday. Not to mention on Friday when I scheduled an appointment for one of my children she told me that they did not have an insurance on file for her and I was puzzled. We have been here multiple times and she told me that my daughter hasn't been seen since 2021 ? Well okay then, are they not billing her for services or are they billing someone else insurance? So today only one of my children got seen because, there's only 1 assistant and they can only take 1 patient at a time. This place was pretty great before they hired new people. Unfortunately I'm taking my services elsewhere.

If I could give the Boschetti Dental office zero stars, I would due to their dishonesty,…read morediscriminatory practices, and inability to stay true to their word. I had a new patient consult with Dr. Sandy Perez on 10/19 regarding tooth pain that I had been experiencing towards the back of my upper left side of my mouth. During my consult, Dr. Perez and his team performed bitewing x-rays, as well as a panoramic x-rays. I was told by Dr. Perez and the hygienist that my oral hygiene was pristine despite not seeing a dentist for a few years due to the pandemic and dealing some medical issues unrelated to my oral health. Dr. Perez did notify me that I had two very small cavities, but that these cavities were very small, and that they would be an easy fix when I came back in again. I have a medical condition that can result in a predisposition to jaw cysts (however no other oral symptoms beyond that and nothing major that has limited me from having dental work in the past at other dental facilities), so as a precaution, Dr. Perez referred me to an oral surgeon and said that he would have me schedule another visit with him for a cleaning and fillings for my cavities once I got the green light from the oral surgeon to resume dental care. I promptly scheduled the consult with the oral surgeon that he referred me to, and in the interim, asked my PCP to order a maxillofacial CT, which was reviewed by my PCP and the radiologist at Tufts Medical and was completely normal with zero evidence of any jaw cysts or other jaw issues that would need to be treated by an oral surgeon. I saw the oral surgeon on 11/4 and the oral surgeon also said that my pain was not caused by a jaw issue, but rather likely due to the cavities and referred me back to Dr. Perez at Boschetti Dental. I quickly reached out to Dr. Perez, stated that the oral surgeon had approved me to have the fillings, and requested scheduling my fillings for my cavities. Now, Dr. Perez is going back on his word regarding filling the cavities, stating that my case is "too medically complex", despite fully knowing my medical history during my initial consult, agreeing that he would fill the cavities when I returned, saying that the cavities would be an "easy fix", knowing that I have had similar dental work done at other community dental offices in the past, and even speaking to the oral surgeon who cleared me to have dental work done. Rather, he would like me to remain in pain while I wait (what would likely be months) for a consult at a dental clinic in a teaching hospital facility, and possibly risk the small cavities becoming a major medical issue. Additionally, Dr. Perez went as far as saying that I was to blame for needing to wait months to be seen at a teaching hospital facility to have my cavities filled since I hadn't had a dental cleaning since right before the pandemic (though he knew that I had other medical issues unrelated to my oral health that took priority and had originally said that I was doing an excellent job caring for my teeth. I would not recommend this dishonest practice even to my worst enemy. Update: I got an appointment at another community dental office today, and not only did they remove the cavities and complete the fillings on the teeth that were in pain, but they also noted that Boschetti Dental did not accurately take the bitewing x-rays since they did not capture both the top and bottom teeth in my mouth on nearly all of the x-rays. As a result, Dr. Perez at Boschetti dental under diagnosed the amount of cavities I actually had. When the dental office where I got a second opinion took x-rays (luckily covered by my insurance since I am covered for 2 sets of bitewing x-rays each year), they found several cavities that were not originally visualized.

So first illl say o had a tooth pulled and the guy did a great job. I had to pay half out of pocket…read more$900. I'm supposed to have a follow up today to make sure it healed properly. Unfortunately my boss asked me to work overtime so I called and canceled and she says we will have to charge you for a missed appointment. The appointment is to make sure they did a good job. I already paid for the procedure you charge me for a follow up ? To check your work? Makes no sense

I've been taking my 2 children to this family dental office for years. Last year the office…read moremanager, Felicia decided to discharge my family due to a no show that my 15 year old son didn't go to because he had to stay after school. She was so rude! She even challenged me, the patient to come into the office. She is still there. I DO NOT Recommend this practice for your family dental care. Felicia is the reason why this office will fail, not the pandemic. I've left several messages with the receptionist for providers to call me back to further discuss my concerns. No call back. That's how much they care about their patients.

I haven't been to the dentist in a very long time and I was a little nervous my first time in but…read morethe entire staff and Dr. Chris have been wonderful. Coming to DiPietro Family Dental Care has been a great experience. They have met and exceeded all expectations!!!

I want to say how thankful I am I was referred to this office. Dr Michael Arrigo and the entire…read morestaff is absolutely amazing. The quality of care from the second you walk in the door is amazing I have been treated like family from start to finish. Dr. Arrigo Give me amazing care when other orthodontists refused my case due to the complexity. Dr. Arrigo and his staff worked in tandem with two surgeons to restructure my jaw bite alignment As well as a very severe class three open bite. I absolutely highly recommend Dr Michael Arrigo & Rose running the office with a superior quality staff. If you are in greater Boston definitely see this orthodontist and his team in Revere & Winthrop Massachusetts.

Let me begin with I have never written a Yelp review before and I am not a fan of negative…read morereviews. I always view them with suspicion. I am writing about the Revere office. If I could leave them a ZERO star review I would. I attempted to resolve my issue with the office and after several attempts, I said I'd be leaving a very poor Yelp review if they didn't resolve my issue. They didn't seem to care. My son had an appointment to have his braces removed today, and it was scheduled for 10:00 a.m. The appointment was confirmed a about a week before and the office agreed, 10:00 a.m. At about 9:30 today the office called my wife and said he was late and needed to reschedule. My son was pretty angry, missed the morning of school and my wife was upset with the way she was treated. I was pretty angry as well. Missing a day of school may not be a big deal to some, but it is to me. And to my son. He also was looking forward to getting the braces off. I called the office and spoke with someone for a few minutes and she was no help. She basically hemmed and hawed and told me there is nothing they can do. According to her, they do not do 10:00 am appointments and there was no way they could get my son in, they were too busy. So, let me understand, they confirmed a time and now, 30 before the confirmed time they are too busy? Did they get a fill in for his appointment with 5 minutes notice? I run an appointment based business and if someone call up with a miscommunication like this and it is our fault, we fix it. They do not. I said the their customer service was very poor and that they should stay a half hour late to make this right. I was put on hold and another person came on. She immediately scolded me like a child and told me that she didn't like my tone. Really? You refuse to accept any responsibility for your mistake, offer zero customer service, expect me to be sugary sweet and talk to me like a child, and you don't like my tone? The lady on the phone, the office manager I believe, continued to reprimand me and I said I'd simply go to Yelp and leave a detailed description of my experience if she didn't resolve my issue. She made no attempt to assist or offer any sort of customer service. She also continued to talk to me like I was a moron. In an effort to contain my outrage, I hung up. That was my best option, as there was no getting through to her, she was right in her mind and I was wrong and there was to be no understanding, service or attempt at resolution. Only chiding. If we were not paid in full, in cash, in advance-I would have called another ortho on the spot. That is not practical, as we are not talking about a purchase the price of a cup of coffee. If you are considering using this office (Revere) I suggest that you do not even entertain if unless you want: -to be treated like a child -get incredibly bad service -be given wrong information that is CONFIRMED by them and then told that you are wrong Perhaps they should consider that they made a mistake and admit it instead of blaming customers and treating them like garbage. There is no way a resolution can be made for me at this point. The day of school is lost. You cannot get time back, and it seems their time is far more valuable than mine or yours. There are plenty of ortho's around. Find a different one.

I am the mental age of a 4 year old when it comes to going to the dentist. I'm not sure how they do…read moreit , but I am able to sit through any procedure, visit, or appointment with out one anxiety breakdown. They are absolutely comforting. You feel as though you have walked into their home and they are genuinely concerned about your fears. I have actually gone back for follow ups! I never do that. Seriously if you are an adult and in need of a dentist - and would prefer a good one, any one in this office is absolutely amazing.

Dr Benecchi is the best dentist in the word! I have had a few bad ones over the years and came to…read moreDr. B. with a case of dental PTSD. Now I am cured! My aunt recommended him and she is even wimpier than me. He is so gentle and precise that I have only had positive experiences. I cannot say enough about him. Not only is he a great dentist, but he is a sweet, good-humored and genuine. And everyone that works in the office seem to really enjoy working there and doing their jobs well. I am grateful to them all!

I've reviewed this business prior stating it deserves a 10 and I stand by this statement. As a…read morepatient here for now 25 plus years I can say they go above and beyond for their client, customer or patient. They have always been responsive and amazing with their services provided. It never ceases to amaze me the courteous service to the comfort of the most painful procedures still leaving with a smile. If your looking for a family owned practice that still genuinely cares about you and your concerns... do not hesitate to give them a shot you will NOT be disappointed!

I had an immensely distasteful, unethical experience and will not be returning. This dental office…read moregives false information to their clients about their insurance policies and then charges prices that were not initially agreed upon after the client had already received the treatment. I called on December 30th, 2020 to schedule an appointment and the secretary communicated to me that they do accept my health insurance. I arrived on January 4, 2021 for my appointment. After I already received my cleaning, the manager tells me that I have an outstanding balance from 2019 which was never billed to me. Why did they not tell me I have an outstanding balance before I came in for another appointment? She then states that they do not accept my current dental insurance so I would have to pay for my January 4 visit out of pocket although the secretary previously stated on the phone that they do accept it. The manager waives the cost of my visit on January 4 as a courtesy due to the miscommunication. However, she then charges me for the 2019 outstanding balance which was never communicated to me prior to January 4, 2021, never billed to me, and should have been covered under my health insurance considering that the secretary at the time did not raise any concerns otherwise. I have also visited this office prior to 2019, in 2018, with the same health insurance with no issues. I am a college student without a full-time job and found this visit extremely repulsive given their incompetence to provide transparent payment expectations. Page Family Dental does not do diligence in their practices. They are dishonest about their charges. They allow clients to receive treatment under false pretenses that their dental insurance will pay for the cost. They then charge these clients for exorbitant prices in an untimely and unprofessional manner.

This is horrible dentist/orthodontic that clearly practices deceptive practices. Do yourself a…read morefavor and go anywhere else! There are much better, honest dental clinics out there. They recommended that I get braces and told me they checked with my dental insurance and verified that my dental insurance would cover 50% of my braces. So, I agree to get braces and paid $2,800. Then a few weeks after getting the braces installed, they called me to tell me I now have to pay the full amount and pay another $2,800 because my dental insurance is not covering 50% of the braces. Turns out they never even called my dental insurance and never submitted a pre-authorization form. This was a procedure that cost over $5K and they were supposed to submit a pre-authorization form with my dental insurance to confirm coverage. In my opinion this was done intentionally to get me to agree to get braces then pressure me into paying the full amount of $5,600. My dental insurance told me my dentist should have known I was not covered for orthodontics because I am 36 years old and most orthodontic coverage ends at 19 years old on most dental insurance plans. The communication was horrible during this entire process. I felt misled and completely taken advantage of. I couldn't afford to pay the remaining $2,800 so I had them remove the braces 3 weeks after getting them installed. They refused to issue me a full refund and did not even apologize even after realizing the error was on them. They only issued me a partial refund of $1,200. I plan to take them to court for the amount that was not refunded.

I would give this place zero stars if I could…read more This clinic feels extremely scammy and deceptive. I scheduled a basic cleaning appointment, and when I arrived, they did not do the cleaning at all. Instead, they pushed X-rays, gum measurements, and other procedures I never asked for, with no clear explanation and no consent upfront. The communication was horrible. I felt misled, taken advantage of, and completely disrespected. Now they are billing my insurance for a "first visit" and services I did not request, even though I already have a regular dentist on Newbury Street and only came here for a cleaning. After all that, they told me I "needed" a deep cleaning costing $1,400, and refused to perform a regular cleaning, saying it "wouldn't make sense." That is NOT their decision to make, it's the patient's. Customer service was terrible. No one smiled, no one welcomed me, and everything felt rushed and transactional. On top of that, they were not transparent about pricing at all. I was never informed of any costs until after they completed the X-rays. This place seems to take advantage of immigrants and people who don't fully understand how the U.S. dental system works, especially those who don't speak English well. Unfortunately for them, I do understand the system, I am educated, and I am calling my insurance, they will not be covering this visit. Do not go to this place. There are much better, honest dental clinics out there.

Very professional. The best place to go for a beautiful smile and good health. outstanding customer…read moreservice.

On my first visit, they required me to get x-rays, and the person taking them said it was their…read morefirst time doing x-rays. They kept taking multiple shots, apologizing, and struggling to get them right. I really wish someone experienced had been supervising them until they actually knew what they were doing. I had a very negative experience at this dental office. I came in asking for one-piece crowns to match what I already had, but instead they gave me four separate crowns that did not fit properly and did not match the shade of my teeth. I also felt pressured into agreeing to four root canals and four crowns because I have MassHealth and was told I would have to pay out of pocket if I waited. It felt like they were using my insurance situation to rush me into treatment. When I complained about the wrong shade, they blamed me and said the shade had to be checked in proper light, so they made me go out into a brighter hallway. Even after that, the crowns still were not right. When I went back to have them removed, the assistant initially tried to remove my actual tooth instead of the temporary crown, which was alarming. During that visit, the power went out, and this office did not even have a generator, which made the whole situation worse since they rely on electricity for dental equipment. The dentist was also rude to me and to his assistants, who barely spoke English, and he seemed to blame me whenever something went wrong. The whole experience was uncomfortable, disorganized, and stressful. I will never go back to this office. The only positive part of my visit was the two front desk workers, Anna and Carla, who were very kind and professional, so the one star I'm giving is for them. Unfortunately, there were several other issues as well, but I didn't want to make this review too long.