Some improvements made, and some suggestions:…read more I have to say over the past few years, thankfully the number of restrooms in the airport has increased. Much easier and don't have to walk or hunt for a restroom as much as before. In Terminal 1, it is nice that got more comfortable furniture to sit on after getting my coffee from the Starbucks. I really do wish there was a better indicator which security checkpoints are open. Especially in the early hours at Terminal 2. Walk one direction, only to find that it is closed, so sometimes have to backtrack to find one that is open. I totally get that at some hours, it may not make sense to staff all the checkpoints if the demand is lower, but it sure would be nice to look at something and it tells me which one I should go to. For the signs on the ground floor that directs people to the ride share and other places, it references the baggage claim numbers. It might be easier if the signs point people the column numbers, as those are highly visible and don't have to hunt for the baggage claim number signs from the street/curb area.

Easy to get in and out and great destination airport as those go!…read more Friendly folks and helpful folks too! American did a great job getting us to HNL safe and sound! Thanks HNL & AA!

Hawaiian Airlines is the worst airline organization I have ever seen in my entire life. I will…read morestand by that statement until the day I die. I have traveled across the Middle East, Europe, and Africa. I have flown to more countries than I can count. I've gone through airports with insecure systems, airports where absolutely zero English was spoken, and somehow still managed to check my bags and get my items where they needed to go. This is not a personal opinion. This is a fact based on experience. Hawaiian Airlines is the most disorganized airline I have ever seen in my life, and honestly, I could see them going out of business. As you can see from the pictures, there is absolutely nobody assisting customers. I don't know if they are short-staffed because they refuse to hire people or refuse to pay decent wages, but nobody is there to help because the employees themselves appear overwhelmed with responsibility. Secondly, you have to wait in a completely separate line just to get your bags tagged. If the system fails and doesn't allow you to check in properly, you have to restart the entire process from the beginning. Then, after finally tagging your bags, there is another completely separate line just to drop the bags off. If something goes wrong again, you are sent all the way back to the beginning. It makes absolutely no sense. You know the system where you get your bag tag and boarding pass, then drop your bags? The system used by 99.9% of airlines? I assume Hawaiian Airlines leadership said, "I have an idea. I'm going to make this whole system complicated and confusing for my customers." There are multiple breakdowns in this entire process. You have five employees running back and forth trying to help move bags, but only one main line that splits into two checkpoints for customers trying to check in. Instead of having workers properly stationed at counters assisting customers with bag weighing and bag drop, they have thousands of kiosks with nobody available to help anyone use them. Customers are left standing around trying to figure out broken computer systems that do not scan properly, do not recognize confirmation codes, and constantly fail during check-in. It is a complete mess. I will say this: the flight attendants were very nice, the plane itself was wonderful, and the staff assisting once I finally made it to the front were helpful. But the entire experience beforehand was unnecessarily complicated for absolutely no reason. There are actual classes and professional systems dedicated to organization and customer flow, and Hawaiian Airlines would greatly benefit from them because they are completely failing in this aspect. Lastly, Hawaiian Airlines needs to get its shit together.

I have been to this airport a total of 6 times in my life, 4 of which I was just a teenager. Many…read morethings have changed since the last time I was here to this trip. There is quite a distance from the gates to baggage check. With the storm being fully active when we landed (late due to delay) with part of the airport passage ways being open air, there was flooding in certain areas between the gates and baggage claim. Our baggage came down rather quickly and we were greeted with Leis & a shuttle to our hotel. Though some of the areas were wet and flooded, this airport is really well run. Even upon our return to head back to the mainland, TSA lines were not outrageous and fairly quick to get through security. One thing we did notice when flying out of this airport was that all carry on baggage must go through an additional xray machine right before boarding, this is an agriculture check - which takes boarding the plane take slightly longer than other airports. Even with the added step getting through the airport was a breeze.

Airport Haiku: Cigs…read moreall over floor Travelers rude and clueless. Ashtray so empty I think they need to paint "this is the ash tray" on the mf ashtray.its a cigarette palooza on the floor.

Every time I return from my travels, especially from other countries, particularly in Asia, I am…read moredeeply embarrassed by how out-of-date and poorly designed the airport is. The walk from deplaning to immigration is long, bland, and warm. Think of first-time visitors and those who may have mobility issues and/or are traveling with young children and/ir the elderly. The immigration area has not changed in 20+ years. The lines snake around so much. The point of having a Global Entry is to save time but it is often faster to do the non GE lane! Make it make sense. The baggage pickup area is a disaster. It is often congested. It would also be helpful to have real-time info displayed in monitors throughout the space to indicate carousel and arrival assignments. By the time I got through immigration, I had forgotten which number carousel to claim my luggage. Directions and the wait for ride-share and taxis are also not intuitive. The airport is the very first impression and the Daniel K Inouye International Airport is not it. The pros in recent upgrades... I guess the restrooms are nicer. 2 stars are very generous.

To be a min mart it was full of just about everything from beer to candy. The staff was amazing…read morethey were on deck at every moment when I couldn't find something. The fruit stand was full of fresh options, the beer fridge was cold and everything was easy to find, if you are just getting here stop here they have all of the libations you may need as well.

Love the new remodel! It's a shame about the ATM. Everybody loved the convenience, maybe if it was…read morebuilt into the wall. This place has the cheapest booze around! I mean the big bottle of Jack Daniels is $39.49! Everywhere else is $52 lol It's a great place to go without having to go to the madhouse of the Navy exchange

I reached out to this business at 18556689025 for assistance. The call was answered in a timely…read moremanner, and the first representative was helpful. Although I was transferred once, the second representative was knowledgeable and provided the information I needed. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

Travelers who need assistance with Hawaiian Airlines customer service number reservations or wish…read moreto make changes can use the reference number [18442390422] For reservation management, cancellations, changes, or customer-service requests, travelers should always verify the information and use Airlines 's official website or other authorized communication channels. Business class introduced an approach to travel where every experience was carefully crafted to deliver confidence, efficiency, and lasting satisfaction. Rather than focusing solely on the destination, every phase of the journey became an opportunity to experience premium service, refined surroundings, and seamless coordination. From the first travel arrangement to the final arrival, every detail contributed to a journey that felt both effortless and rewarding. **Where Every Departure Feels Effortless** The beginning of every trip set the tone for everything that followed. Business class simplified travel through organized itineraries, flexible planning options, and premium airport assistance that removed unnecessary complexity. Travelers enjoyed a calm and efficient departure process, allowing them to concentrate on the purpose of their journey while every logistical detail was handled with precision. **Service That Creates Meaningful Experiences** Exceptional hospitality transformed routine moments into memorable highlights. Carefully presented dining, premium refreshments, personalized amenities, and engaging entertainment enriched every stage of the flight. Dedicated cabin professionals provided attentive and courteous service, ensuring every passenger enjoyed a welcoming environment defined by genuine care and consistent excellence. **The Benchmark for Exceptional Flying** Business class represented a complete travel experience where innovation, comfort, and personalized service worked together in perfect harmony. It was more than an upgrade--it became a reflection of modern travel excellence. By transforming every mile into an opportunity for relaxation, productivity, and enjoyment, business class ensured that every journey remained memorable long after the destination had been reached.

I get it, the rules have changed. Still, you don't treat people like this…read more I'm a disabled veteran. I can get on base with my ID card, I can use the exchange/commissary, I can even fly space A within the United States and its territories. Today, I'm flying commercial out of terminal one at HNL, and I go through security, only to find out that the USO is in terminal two outside security. I thought it would be nice if I could grab a bite to eat, and possibly take a shower before my nine hour flight. So I catch the shuttle and I go over there. I ring the bell, and this lady comes to the door. She looks at my ID, and she says I can't let you in. I explained I've used the USO in the past, and I'm even in their computer system. So she looks back to who I assume is the boss, who is making lunch, and says as loud as she can, HEY, JERRY.... I GOT A 100% DISABLED VETERAN! " and of course, a bunch of people look over toward me... Well, that was embarrassing. Jerry, who's making lunch, doesn't even bother to look up. He just shakes his head and waves me off, like.... "Sorry..." I screwed up my body serving this country, and I should be allowed to use the USO. They allow retired military to use the USO, but they are not serving anymore If they have limited funds, and I can't use it anymore like I used to, that's fine. Maybe they could charge a small admission fee for disabled veterans to help cover the cost Regardless, they could be nicer about it. It's nice to know that at least this USO, they treat their veterans as nice as they treat their active duty and retired people..(said with sarcastic overtones...)

Incredibly rude elderly man that was hostile to myself and my wife. I'm very disappointed with…read morethis. The USO is usually a place of kindness that I look forward to spending time at. This is the worst one I've seen.

This is a nice Longs location with pretty much anything Longs should have in stock…read more Today I went in to return two Items I purchased yesterday. I have never needed to return anything to Longs before. It was easy. First, they scanned my digital receipt and then the two items, asked me nothing. They let me know I had paid with a debit card, therefore the amount would automatically be placed onto that exact card. Simple. I then proceeded with my purchase. The store could use a little sprucing up...but that may be due to how some isles are made into isles by items. The lighting is poor, but only due to it being florescent... everything is always marked and usually in stock. (For Hawaii) I go here often for Lei and snacks. Around the holidays, I like to grab greeting cards. I have also stopped in for candies and white elephant gifts. Stocking stuffers and things when I need to buy multiple gifts and gift bags. Medicine!! Vitamins!! I don't know what I would do without longs.

I like this particular Longs located in the Salt Lake shopping center . This morning I needed some…read morelast minute things so since I was in the area I decided to pop in real quick . I've notice that this Longs have all their special merchandise located in a center aisle of the store . Which is great you don't have to hunt for them in all the aisles , This is one of their old location although it's clean and spacious which is great . Suppprt local

Welcome to Southwest WN1902 - our inter island (hip) hop flight to Hilo - this quick one hour…read moreflight ferried passengers from HNL to Hilo - the island home of Volcanos National Park and the famous lodge at the park where we will be staying tonight. Thanks Southwest for the quick run over to Hilo and the opportunity to fly safe and sound with the jets that started it all at Love Field in big D (my birthplace)!

(Traveled 04/30/26 TH @ 8:50pm and many times before): This time, I was returning to the…read moresouthwest-esque from Hawai'i, but not at a very friendly price! I recently flew one-way with Southwest Airlines from Daniel K. Inouye International Airport (HNL) Terminal 2 to Los Angeles International Airport (LAX). They had been my favorite domestic carrier for years (I wished they flew internationally!) until Alaska Airlines dethroned them with more routes. Southwest Airlines cornered the southwest and west coast air traffic markets, respectively, and have flown them for business and pleasure. Did this airline still rule the southwest skies!? PURCHASE(S) One-Way Wanna-Get-Away Airfare ($253.10): Nowadays, I booked one-way flights because I usually had more flexibility when I needed to return. However, in this particular case, I needed to be back in Los Angeles for a work event the next afternoon. Since I booked the flight less than three weeks before its departure, I was basically screwed for domestic air travel during the medium season (I returned right after the spring break window). On a red-eye direct flight that arrived in Los Angeles around 5:30am the next morning, it allowed me enough time to get home, get ready, and get to my work event. Checked Luggage (Varied; N/A this instance): This once FREE amenity has since been removed and now was a paid expense. I traveled very light, especially for a quick trip such as this, so I only had a carry-on and backpack. FLIGHT EXPERIENCE ~Check-in: I checked-in online 24-hours prior (Group 3), had my QR code boarding pass on their app, and traveled with only a carryon and backpack, so I was ready to go! I had Global Entry & TSA PreCheck, so my time with security checkpoints and the necessary TSA pleasantries was efficient and minimal. When it was time, passengers were queued-up in order of their boarding group (i.e. A/B/C). The flight felt like it arrived shortly after it departed. ~Seat(s): 27A Window - Come on, it was the same sardine can like all airplanes these days. Recently, Southwest Airlines started assigning seats, so it was no longer a free-for-all once you boarded the plane. I always favored a window seat towards the back of the plane close to the restroom and snacks. I was lucky enough to almost get exactly that! https://www.yelp.com/user_local_photos?userid=8jVT2inwc8GIQ6sH2UG9Vw&start=72&select=mPgY2GS6Z8NBlgeqkY9tkw ~In-flight Meals (Varied; FREE this instance): I opted for my normal Seagram's Ginger Ale and this time a bag of almonds https://www.yelp.com/user_local_photos?userid=8jVT2inwc8GIQ6sH2UG9Vw&start=72&select=5-89IYcr8bJRpTt-GoMSwg on Southwest Airlines that I loved. ~Lavatory: I'd done my business at the terminal before we left, so I had no idea of the condition of the restroom closest to me. ~Service & Amenities: All uniformly-dressed flight attendants were adequate and spoke perfect English. None of the seats had video monitors for movie/show watching, music listening, and games playing. The seats themselves were roomy enough. No blankets, headphones, or pillows were provided. The drink/snack cart rolled out shortly after the plane leveled off after takeoff. There were no carry-on baggage fees. PARKING (Varied; N/A this instance): I traveled through and had no need to park (I was dropped off). However, the airport offered onsite parking garages with rates that varied depending on length of stay from FREE (less than 15 minutes) and around $1.00 (16-30 minutes) to a range of $27.00/daily maximum (8+ hours). Because my gate was located within Terminal 1 of departing flights, you had to already be an outgoing or incoming passenger to even get here, so parking would be a moot point. ATMOSPHERE, DÉCOR, AMBIENCE Located deep into Terminal 2 (specifically near Gates E4-E10) filled with several gates, plenty of reasonably-priced eateries and duty-free shops, and a handful of monitors as you passed them along the way. There were sufficient places to sit in the terminal with plenty of natural and electric lighting. Once on the airplane, it seemed like any other, so nothing really needed to be said or seen here, but I wished I recalled the type of plane since I was nerdy like that! ATTIRE Totally casual, so I would normally be in a t-shirt, boardshorts, and flip-flops. I liked to be unencumbered and unfettered, so the least amount of clothing, especially while I traveled through an airport, the better! OVERALL My one-way non-stop flight on Southwest Airlines out of Honolulu (HNL) was fine and got me to Los Angeles (LAX) safely which truthfully was all that mattered to me on any flights. I wished there were seat video monitors that helped pass the time. In any case, I'd fly and recommend them again. I found very good value based on the prices, service, and experience noted above (TOTAL paid experience was around $253.00 BEFORE any discounts and/or tip). And, they accepted my credit card of choice...AMEX! 4.0 STARS

First time coming home from Incheon, S. Korea on this airlines…read more Pretty flight attendants. Food served was better than airlines we usually fly on. Lights were turned off and passengers I passed were passed out. They give all passengers a pillow, blanket, headset to be left onboard and even slip ons so you can remove your footwear and be comfortable during the 7 hour flight. It was a good change to fly on this airlines.

"Every moment is memorable to me..." - SUGA…read more SEOUL, SOUTH KOREA. Traveling to and fro Japan is like a neighborhood drive for me. Although we're talking about 6,475 km (4,024 mi) and 7-9 hours realtime. I usually fly Japan or Hawaiian Airlines (even Zip once) but basically the most economical window available. On a recent trek I found a really affordable flight on Asiana Airlines, tho it required a long layover in Seoul, with Asiana being a South Korean airlines. Zero f**** given, I decided to extend my legs into a long weekend in Seoul. I mean I'm a KBBQ, Soju, and Black Pink Stan so hella why not! Long story short (rare for me lol) the flight was smooth, Asiana employees all professional, nice, and efficient. I believe Korean Airlines is considered a "step-up", like All Nippon in Japan. For me, I'm okay with the basics, all I ask for is a peaceful, safe flight and a smile! Oh! And a hot meal and Kdrama! In the end, I had a nice stay in Seoul before onwards to my home in Japan. Back story: I'm no stranger to Asiana as back in the day, one of my sweetest friends worked as a flight attendant (SFO to Seoul or Tokyo) for this Asian carrier. I could be more biased and proclaim my love for Asiana, however being on her buddy pass for two years, and showing up at the airport six times, not once did I manage to get on any flights for free lol. Now I wonder if she just used me for the airport ride sigh. Such is life. Pls follow my IG adventures @eric_travel_guru

One of the best and cleanest Asian super markets on island. Great selection, peaceful environment,…read moresuper clean, great customer service, great parking, and huge selection. They have a big selection of grocery items from Vietnamese, Taiwanese, Chinese, Thai and more. The main ones they import from are the ones I mentioned. There's also a huge selection of fresh and pre dried vegan and vegetarian meat (fully vegan) and tofu from Taiwan, Vietnam and Aloha Tofu (Hawaii local fresh tofu). There's only 2 places on the island that I know of that you can get these vegan Asian meats, which is so delicious, healthy with nature soy,m fibers, and has far less sodium and preservatives than the American beyond meat veg options. (Though I enjoy those to make western dishes from time to time) The customer service here is very nice. They don't have staff walking around the store, but at checkout they are so nice and friendly, and always help you bag your items. Highly recommend! Amazing!

I have been to this place multiple times. I go around once every 3-4 weeks or so. They have started…read moreto upgrade the facilities in the last couple months. They have packaged foods, sauces, fresh produce, proteins, and canned drinks. Their target audience is SouthEast Asian shoppers and prices are reasonable. I typically buy green onions, cilantro, and bok choy and prices are around $2 per unit. They also have larger packages but I only need small quantities for my weekly ramen binge. They also have reasonable prices for candies and snacks but they don't have a lot of stock so if you see something you like, you should buy it because it will probably not be around the next time you go. Worth the visit !!