I love going to this doctor... and I'm not one to want to hang out at a doctor office. Dr…read more Burzynski has been my personal doctor for over 20 years. She had a special service that allows you to contact her whenever you need her. If able to help you without going to the office, she goes above and beyond. She had discovered all of my food allergies too, helping me live a much better life.

I had seen Dr. B for 2 years a while ago and she was one of the best doctors I've every seen…read more Finance were the only thing holding be back from continuing with her. But you would very happy if you choose her to be you doctor.

Dr. Jeanine Thomas, dba "Preventive Care Medical Clinic", is a CROOK. She signed a 10 year lease…read moreand MOVED OUT with NO NOTICE with 7 years left on her lease. She didn't even bother to notify her patients that she was shutting down and did not give them any notice or any way to contact her for their records. She OWES $488,000 according to her lease which she personally guaranteed, but has made no effort to contact the landlord.

Dr Thomas is an amazing Doctor and she cares about her patients. The nurse practitioners there are…read moreamazing. Thank God for Dr. Thomas.

I do not know where the rest of the people (ones that left comments) go, but I have loved this…read moreplace from the day we moved here to Texas one year ago. Where we came from, nobody knew my name. and when I walk into PRIM, the first lady that sees me is Diamond, with here pretty smile. Then I hear from her, "Good Morning Ms. Gayle, how are you?", Next is Vicki who always says the same thing. I think you others are all drunk or just poopy people. We are moving and NOT changing Doctors. I love this place very much. I'm blessed to see Lauren Daniels and love being sick now;) 6 stars!!!

In all my years of going to various types of doctors' offices, Pleasant Ridge Internal office staff…read moreis by far the worst I've ever encountered! I really liked Dr Theresa Stretch and the people in the lab. My issues are with the person that answers the phone, the people working the front desk, the person in charge of referrals and the medical assistant; they are all incompetent and uncaring. I waited two weeks before calling about my referral and I was given a name and number of a doctor that did not exist at that practice and they did not have my name on their referral list. I found another doctor and her staff sent my release of information and it took almost 2 weeks, numerous phone calls, unanswered messages, and finally getting Dr Stretch involved before the information was sent to my new doctor. Do not go there ever!!

Both Doctors are Great. Staff is super friendly. Highly recommend them aaaaaaaaaaaaaaaaread more

The receptionist is terrible. When I asked to send me invitation to patient portal and she said…read moreI'll send you reset password without listening to what I said. I said previous 3 times other staffs said to send me link but didn't happen. Anyway, I still didn't get reset password link or invitation link to patient portal. Dr Nguyen is great doctor but these frontline people need to be trained with proper customer service or hire people with better customer service!!!

I have to give you all a back story before I get into my review:…read more When I lived in Arlington, I came here for regular check ups and such. Until one morning my leg was hurting really bad. I went in for a morning appointment the next day and Dr. Hale told me it is odd that a 25 year old man would have this but he said I had a blood clot. I just got back from Europe and on top of that I just started a new job were I had to drive an hour one way. He said a lot of non-movement can do this but it is rare in young adults. He told me to go to the ER right away. I went practically next door to the ER of the Arlington Memorial (I think) and once I got in the doctor told me that if I would have waited 1 more day, I wouldn't have woken up. I could have been dead. I owe Dr. Hale for telling me to go to the ER at that moment. They were able to have me stay in the hospital for a few days all medicated up and I left a few days later. Now that was 5 years ago. I went back yesterday, because I had a bad pain in my back for picking up my son off the floor. He remembered me from what happened before and he told me that they can run a new test on my blood that can detect if a blood clot can happen again as far as history and what-not. Most doctors probably would not have even mentioned it. Anyway he gave me pain medication for my back and asked me to call him is I don't feel better in a week or so. I forgot to tell you that I live in Valley Ranch, which means I had to drive an hour there and an hour back because of all the accidents on the highway. But, for a doctor to not only save my life ( to a certain extent) but to give me info on another blood test that can help predict if this would happen again is amazing. Its a really small office and the people that work there are super nice. I would like to thank all of them for the continued amazing service. I will be back if any ting else comes up. He is worth the trip even if you don't live in the area. MZ

My husband and I both think he's the best around. Direct…read morewith compassion. I trust him and his nurse.

I have had many good doctors in my 60 years, but Dr. Owens is at the top of the list. Caring,…read morespends the time necessary, and provider of outstanding and professional service. 5-Star!!!

Dr. Konduru is very very thorough, courteous and professional. Dr. Konduru explains everything in…read moregreat detail and answers all questions.

Dr Konduru is not a people person. Her staff made several mistakes & would not return calls. Dr…read moreKonduru was rude & did not know enough about the pump I was using.

Dr. Smitherman has been my doctor for many years. He is a thorough physician, and he never fails to…read moretake time to listen to all of my concerns. He is a general practitioner, so he will send you to specialists to help with anything that is beyond his realm of expertise. His manner is friendly, courteous, and social. There are times that we talk for several minutes just about "life." But also understand that he "pulls no punches" and he tells you straight up what is going on with you and your health with straightforward speech. I appreciate that. His staff have always been friendly to me, and I really like Amber Kerbow, his PA. She is top notch as well.

This doctor's staff was unable to fill my prescription for insulin and test strips…read more Finally after half a dozen phone calls, they managed to secure my prescriptions. This happened every time I needed those two items. In the end they admitted they could not deal with CVS and I had to find another doctor. Beware!

I have been a patient of Dr. Sherley Armath since 2019. During the first year of my care, she was…read morekind, attentive, and made me feel valued as a patient. However, after the COVID-19 pandemic, I noticed a significant change in my experience. I increasingly felt like I was just another number rather than a person receiving individualized care. Over time, I found many of our interactions to be lacking warmth and compassion. At times, her communication came across as borderline rude, and I perceived an attitude that felt dismissive and superior rather than caring and respectful. I tolerated these experiences for quite some time because I valued the continuity of my medical care. Unfortunately, I have reached a point where I can no longer ignore how these interactions make me feel. A strong patient-provider relationship should include professionalism, empathy, and human connection. In my experience, those qualities have been missing. In addition, I felt that I was charged for various services in a way that was not always clear or expected. For example, if I scheduled an annual physical, I sometimes had to dispute the visit in order to receive the required preventive care, and then make another appointment to address additional concerns. I was also charged for services I understood to be covered by my insurance. As a result, I either paid for vaccines or received them elsewhere. I am deeply disappointed because I believe every patient deserves to be treated with dignity, kindness, and respect. While I appreciate the medical care I have received over the years, the lack of compassion and meaningful human connection has led me to question whether this practice is still the right fit for me.

The office was very clean and the receptionists had a welcoming vibe. the doctor however was very…read morecondescending and rude towards my mother. Was basically rushing us out the door and was not attentive at all. My mom felt embarrassed to bring any of her health concerns because of how dismissive the doctor. I personally wouldn't recommend Dr. Truong because of that reason but the nurses and other staff were very friendly.