Currently on the 5th day without a car. My problem currently is the dealership should honor your…read morewarranties promptly, furnish loaner cars. The vehicle has a serious transmission issue. No one there to fix it. Trying to make the customer pay to diagnose the issue, what ?The codes specifically state what work is needed. A class action lawsuit is pending due to this issue. Recommending that no one should purchase these vehicles. Poor service and an obvious transmission issue that the company won't accept responsibility for. Buy elsewhere! Oh, going on an hour trying to discuss the matter with the corporate office, lol !

If zero was a rating. Thats what I would pick:…read more Dishonest dealership. They will lie to your face to get the sale - Sean. Seems like he's a nice guy but after the sale he isn't. We bought an Ev and they didn't give us the charger , made excuse after excuse that they had to ask the previous owner for the charger? Why would u sell a EV without a charger ?? After weeks of calling they made us drive from Syracuse to Rome to pick it up bc supposedly the charger cord is heavy. Lie. Do not believe that they will get the best interest rate for you bc it's not. Get financed before you go. We traded in a car and made an over payment to the bank for the car we traded in. The bank showed us the proof of money being given to them. We Spoke to the person who handles their accounting and he blantly lied saying they issued the check and mailed it already. Which was a lie. They also said we would have to wait for 90 days to reissue the check to us. We waited patiently and 90 days has passed and now all of sudden the person we spoke to no longer works there. Erika the person who took the same position was rude , started screaming on the phone and hung up on us . Is this the customer service you give your customers when we got two vehicles from you? If you want to be treated badly go to Mitsubishi James of Rome. Read all their one star reviews on yelp too. If they promise you something make sure it's in writing. Never again will we buy a car from them. Nor should you. -

Bought a car from them a year ago, not only did they remember me, my job title, and the car a…read moretraded in, but they worked their butts off to help me get approved to finance another car. Since I live out of town, they stayed at work late so that we could work out a deal. Very impressed with their costumer service. Would recommend to anyone!

From the owner: What started with one man, a dream, and three cars has turned into the business we are today. Over…read moretime as we've grown, our mission has never changed: to provided our community with an unmatched car buying experience every step of the way. At Fazio's Auto Sales, it's our belief that everyone should have access to the perfect vehicle without having to choose between reliability and an affordable price. Whether you're looking for an SUV, truck, or a sedan, we offer a wide selection of quality, pre-owned vehicles to fit your specific needs. Plus, every car on our lot is put through a meticulous inspection process to ensure you can always buy with confidence. So, drive by any time, and let our passionate team help you find the car of your dream.

Good service went quick I didnt feel rushed into a purchase and the after purchases support seem to…read morebe going well got a reasonable deal and they didnt try to upsell me on a bunch of extras

They broke my truck and then refused to fix it for free, I brought it in for an oil change, and the…read moreguy who checked my mileage yanks on my key and break the steering column and the ignition switch on my truck and then refuses to fix it for free leaving my truck stranded not even giving me a loader car, every time I tried to get help they look at me and walk away

Salesperson significantly misrepresented the vehicle's condition…read more Remember, CarFax and the like don't always have the full vehicle history. Check the vehicle over VERY closely wherever you shop. I will not purchase from this dealer due to the lack of honesty.

Always check carfax before you purchase a vehicle. I truly thought Ellis Cady was helping me but he…read morepushed me into a vehicle that was in a car accident. He lied and said the opposite. Unfortunately I learned the hard way. ​

The sales guy lied to me about the vehicles being checked over for any problems before they sell…read moreit. He said they don't look at what could be wrong with them Until someone shows interest in vehicle?!?! That was my first warning I should have left. Seriously, why would you the dealer have cars sitting for sale without knowing what's wrong with them? Until a potential customer inquiries on it? Im such a fool! Sales guy assured me they always fix any problems and they couldn't stay in business if they sold junk. Ha, ha ,ha OH YES they can. The junk car broke down 3 days after I bought it. I'm out $7,800 just for the vehicle + insurance costs new policy. I haven't had a vehicle in 2 yrs couldn't.. well k & l auto won't do a thing to help me out. Can't get any money back and it's going to cost more to fix the car than the car is worth. The transmission is junk. ZERO STARS

I tried to purchase a car here keep in mind my credit is quite good. I got denied because the car I…read morewas looking at wasn't worth half of what they were selling it for. (This was my first time buying a vehicle) I put a down payment before I found this out and the downpayment was non refundable so they basically stole 300$ from a 20 year old. And they are EXTREMELY shady. They remove and flag bad reviews so no one can say anything bad about their shitty dealership if that's what you could even call it.. DO NOT BUY FROM THESE PEOPLE. Go to a different dealership

THESE GUYS ARE AMAZING !!! I want to Thank you for everything- Matt, Jason and Anthony. You guys…read morewent far and beyond expectations. Matt, you are definitely the sweetest guy I ever met. With a sick husband at home, bringing the car to me to test drive is one thing I will never forget. I would go back in a milli-second to buy a car from them again. It's nice to know that humanity still lives in this World. I'll love you guys 4 ever !!!!

Seem friendly and trustworthy but really aren't wouldn't return calls after sale or take the car in…read morefor routine maintenance on the 3,000 $ tacked on warranty

I'm very thankful for Stan Bogacz at Davison Automotive. My SUV started having problems right as my…read morewarranty was ending, and there was no way to get me in before it expired. Stan went above and beyond by working with GM to make sure the repairs were still covered. There ended up being eight issues that would have cost thousands of dollars, but he made sure everything was taken care of. My vehicle was there about a week while parts came in and they fixed everything. That level of care and customer service is rare.

I bought a car in December. New! It has been nothing but problems. I called service 3 times and…read moremanager 3 times. No response. They sold a lemon and i have had it. If you are a professional and leave customers hanging you are horrible company. To bad they ignored an on going problem. Now I will take it to the lemon law.

Do not buy from this man. Paid $5,000 for a car that was supposedly inspected and ready to go. Bad…read morebrakes, trans and brake lines leaking, put $3,000 in this car that he promised to pay back and of course he never has. Not a dime!! I would love to know who does his illegal inspections!

Awesome customer service. Financed my van even with poor credit. He also worked with me on the…read moredown payment. Would recommend them for your next used car for sure

I'm new to the area, due to some unfortunate event I went to the nearest repair shop and was…read morefortunate to find these guys. They made me feel like I could ask any question and get an answer along with documentation justifying labor, parts and service. I truly feel like I can ask any question and not made to feel dumb for asking and best of all not cornered into getting what I don't need.

I used to go to Chuck and Timmy once in a while, but now I find a way to get my vehicle to them…read moreEVERY time I have a problem (and I live in Camden). They do everything they can to get you in and out in a hurry and I am very impressed with their work, as well as their honesty (before I blew my back out I used to be a backyard mechanic). It's about time we have a shop in Rome that rival's Dale's (from the old days). Keep up the good work guys!