Wow...just Wow…read more Eleven years with this insurance agent and I never filed a claim for the house or car. Paid all of my bills on time. I took a job in another state while my Husband has stayed at the house in Ohio. I changed my car policy to the new state, but kept the house insurance. Then the harassing phone calls and emails started - Is the house on the market, is it empty, how can it not be empty if you moved? Somehow they believed I needed to confirm every 3-6 months that my house was not for sale. I explained the situation a couple of time (was actually asked if I was getting a divorce - Yeah, they are that awesome at customer service). When I called and asked for the emails and phone calls to stop since I would notify them if I put the house up for sale as my policy required - THEY CANCELLED MY POLICY MID-TERM. Wow... Please save yourself the hassle and find an insurance agent that actually cares about you and does not harass you. Henry's Insurance Agency will probably cancel your policy for no reason too.

I'm really really happy with this agency. I had been with State Farm for 16 years and then they…read morejust couldn't handle me moving states. I had loved my previous agent but after moving I had a really bad experience. I was hesitant to trust another insurance agency but Henry Insurance treated me like family and I have been extremely happy with them. They found me a great rate with a great company. I did have to file a claim recently and it was so easy to do I didn't even feel like I was doing it. Car repair went great. I definitely recommend Henry Insurance to anyone in need.

TJ Johnson truly cares about her clients. She has helped me throughout the years and I always…read morerecommend her to friends and family. She is also invested in her community and does annual coat drives, fundraisers, and community events for families. This past Christmas she had Santa at her office for the community to come by with their children.

Great agent! been dealing with them for quite a while now, always great service! definitely…read morerecommend Tracie and her staff.

we have our personal and business with State Farm Rob Black office. I would recommend them over…read moreanyone. my family and friends also come here. everyone is amazing at this office.

I reached out to Rob Black's office for a unique rental insurance situation that wound up being…read moreoutside the purview of State Farm. Instead of just dismissing me, Rob's staff put me in touch with someone they thought could help, and wound up solving a huge problem for me. So, even though I wasn't a viable customer due to the unique circumstances of my property, they still made sure I had the resources I need to get my property insured. Will definitely reach out to Rob Black for future insurance needs and refer others, as it shows they care about helping people even if they can't profit from the relationship. Well done and thank you!

I don't post reviews very often, but absolutely need to shout from the mountain tops about the…read moreravingly positive experience I recently had with Stephanie Jackson of the Edwin O. Young III State Farm Insurance office. I had a complex need for setting up a new policy based on a nuanced situation with my mother, who's in declining health. Stephanie went above and beyond - not only did she help me track down key info and design a new policy and account that worked for our unique needs, but she also shared some invaluable guidance that made a broader, stressful situation much easier to begin to navigate. And on top of that, she checked in and followed up, which felt incredibly supportive during a very tenous time. Net - Stephanie is a superhero who made what could have been a complicated - or even impossible - process feel much smoother and more manageable. Thank you, Stephanie! Highly recommend Stephanie and the Edwin O. Young III State Farm Insurance team!

Arrived here from out of state and needed car insurance in a hurry. Really appreciate Jenny helping…read moreus out over the phone and setting us up and providing some useful tips and recommendations. It was quick and smooth. Thank you!

Instructor was great. Easy and timely when scheduling. Instructor followed up with my son and I…read moreafter his driving test to make sure he passed.

In the interest of full disclosure, TCI is owned/operated by my cousins, Billy, Ryan and Donna…read moreMcCarty. They have helped my Mother (now 85 years young) and I over the years with all aspects of coverage and even helping transport her in my absence. They take time to care. If you're looking for service, this agency is top shelf.

From the owner: We are proud to be a local full-service independent insurance agency serving northern Kentucky…read morefamilies, businesses, and individuals. As a family-owned and operated business for more than 45 years, we know how to find the best options at a fair price for all your insurance needs. Our insurance agents strive to make you feel comfortable and confident in our abilities by acting as your consultant. Whether you're in need of home and car insurance coverage or business insurance, we can help. Contact us today for your free quote!