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    DGS Create

    5.0 (1 review)
    Open 9:00 am - 6:00 pm

    Services - DGS Create

    Copymaking services

    Graphic design

    Printing

    2 More Services

    Poster printing

    Scanning

    DGS Create Photos

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    10 years ago

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    FedEx Office Print & Ship Center

    FedEx Office Print & Ship Center

    (44 reviews)

    Falls Church City

    A recent task made me realize that the difference between printing stores can be night and day,…read moreeven among different Kinko's locations. I am now convinced that only the staff at this particular Kinko's store in Northern Virginia truly understand how to enlarge a PDF drawing using a precise 1.77 scaling ratio (so that it perfectly matches the actual size of a plaque). I tried three other Kinko's locations (Tysons, Braddock Road, and Main Street in Fairfax), one Staples printing center, and one specialty print shop in McLean, and none of them knew how to enlarge a drawing using a fixed ratio. All they could do was print the PDF at its original size or fit the drawing to certain paper size. When this store experienced a power outage for two days, I had no choice but to try those other locations, and that was when I learned how limited their technical knowledge was. Modern printing tools clearly allow scaling by ratio, yet the staff at those locations either did not understand or did not know how to use this function. Some even asked me to provide separate width and height measurements, which would distort the image. A single scaling ratio should be applied uniformly to both horizontal and vertical dimensions to preserve the correct proportions. Once the power was restored at this store, I realized how fortunate I am to have access to it. It appears to be the only location capable of handling this task correctly. To clarify, this was a task that spanned several weeks, as I needed to edit the drawing multiple times. During that period, I worked with several employees at this location, and they consistently provided accurate and reliable enlargement services. With the exception of one employee who was unfamiliar with the process, nearly all staff members were able to apply a single scaling ratio to enlarge the drawing--unlike the other stores mentioned above, where no one knew how to do so. I would especially like to highlight Caleb for his patience, professionalism, and excellent customer service.

    Wasted time on a trip to mail something to a P.O. Box. Website clearly states it is possible. Clerk…read moresays no. Someone is incorrect.

    Staples - 5/12/26 Printing services

    Staples

    (55 reviews)

    This is in an extremely busy area. The company was smart to put a location here. The amount of…read morebusinesses is staggering. Usually I go to the Fairfax City location, as it's more laid back. Still am content to go here. The main reason is printer ink. Prices for printing ink are insane. Here's probably your best bet. They do sell some decent laptops, but I've found better deals at other stores or online. School supplies, this is a great choice. Customer service is decent. It works for this guy always in a hurry.

    No update needed to update this cause it's still the same sad service…read more I called before I left work to try and get my question answered, but I was literally on hold for over 20 minutes; I had the phone on speakerphone while I packed up to go and I finally hung up. I was never received by anyone over the phone, they just left me there in the cyber cycle. When I got to the store, I understood the phone incident clearly. The store is a mess. There's stuff all over the place and the employees pay zero attention to the customers. There was only one person working at the front & he was doing a passport photo for a customer and no one else was at the registers so there was a line of customers waiting to check out. There was someone that looked like they may have been a manager but they were on their cell phone, ignoring their employees and the customers and the mess. At the printing section there was also only one person working and she was helping a customer that was literally taking forever with her order, and nothing wrong with that except when an employee can't multitask. She did not make eye contact or even try to acknowledge anyone. She just totally ignored everyone except the lady she was helping; no attempt to see what you need or if she could assist quickly before going back to the customer who was on a marathon order. The people in front of me must have been waiting for a bit because I had already been waiting 10 minutes so no surprise that when called I was on hold. The printing department is also where you can mail UPS, but there was packages laying around and trash and a mess, and sadly I would not trust my return in their hands. This store definitely lacks leadership or maybe corporate doesn't care. I don't know.

    DGS Create - marketing - Updated May 2026

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