They took 6 really nice antiques from me and I never heard from them again. I've tried calling 6 times over the last 9 months. A couple of times they said Hope said they would call me back and the other 4 times I've left voicemail messages. Did they go out of business or have they just become unorganized thieves? read more

Listen to me listen carefully, if your thinking of selling items here STOP!!!!! If it's wood sell it ad firewood if it's metal take it to the scrap yard, you will get the same amount of money if not more. This place is a comple joke. And if it dosent sell you probably won't get it back at least that's where I'm at now. They tell me they sold the Wilshire house Beverly Hills lamp for $60,Vintage table for thirty dollars, Walnut vintage Chevelle mirror $30 hahah theives!!! read more

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A big rip off!! I sent a whole house full of beautiful furniture, complete kitchen, library, gym equipment and art. I was expecting to receive $50k-$60k for the household. After three years of trying to reach them, I finally got my check, $476.00 read more

Their communication. I emailed them like 2 Weeks ago with pictures of the painting just like the lady asked over the phone and never heard back from them. :-( read more

This one star review is solely about selling and getting paid. It is extremely hard to get settlement paperwork to even see if and what your items sold for. It takes multiple emails and calls. They often make a random excuse. Months go by without a check and the receptionist has " no way to look up" anything. Fun place to buy, but seller beware. read more

I have had a poor experience with DGW Auctioneers. They collected items from my home in June 2017 and after recent repeated requests I have received no update on their status or received any money from them (end of November 2017). They are difficult to reach by phone and email and very slow to respond on the one occasion they gave me an update which I was three months after they collected the items. They also charged me about $200 to collect the items after the owner indicated there would be no charge. There are better ways to dispose of unwanted items that will result in a more professional experience and faster result. I understand that the owner wants to sell the business but instead he's running it into the ground. read more

DGW team came & picked a huge moving truck of items from my mothers home (a senior citizen who was downsizing). This all occurred right before the pandemic, so very unfortunate timing. But I have been chasing them for answers & payments for over THREE years now. Complete travesty that they ignore customers like this, have no sense of urgency, lack professional courtsey & worst of all, took advanatge of a senior citizen. read more

I had a very poor experience selling antiques and other household items with DGW Auctioneers run by David Greenaway. They collected items from my home in June 2017 and after multiple repeated requests I received no update on their status nor received any money from them (end of November 2017). They are difficult to reach by phone and email, and very slow when they finally respond. They charged me about $200 to collect the items after the owner indicated there would be no charge. The driver who collected the items wreaked of alcohol at 2pm in the afternoon. The sales estimates they gave me for my items turned out to be totally unrealistic and I probably received about 20% of the amount -- maybe this is a trick they use to get people to consign items with them? There are better ways to dispose of unwanted items that will result in a more professional experience and faster result. I understand that the owner wants to sell the business but instead he's running it into the ground. Steer away from DGW. read more

Horrible company, DO NOT do business with them if you have any sense. First off they never answer their phone, and if you leave a voicemail no one calls you back. We had them handle our parents items after they passed away, and not only did a bunch of stuff go missing, but we were completely lowballed on what was sold to the point where we would have been better off keeping the items ourselves. Avoid at all costs. read more

I am liquidating an estate, and the items are reportedly sold immediately, but the payments are not sent in a timely manner. I did get paid for a first batch, after only one call, so I assumed it was an error. I used them for a second batch, and it has been over three months without payment for goods sold in July (now October). I've called repeatedly. Beware! read more

Learned a few things the hard way. Buyers premium and state tax are killers and add a lot to the winning bid. "choke" If you are looking for quality furniture, DGW is for you at low prices. Be careful with an absentee bid. If you accidentally wrote $1 million instead of $1 thousand, they would start the auction at $1 million and you will win! (congratulations) The team are great people I like them all and they gave me accurate advice to make me a better bidder. Preview in person and attend in person if you want to get a particular item. Make sure you are out at a maximum price as bidders often pay stupid money and you may well regret taking that treasure home. Did I mention that buyers premium is astronomical? read more

Nightmare! called million times but never heard back! Awful customer service and unhappy grumpy people! Premium (extra) fee is a killer too on top of overpriced items. read more

DGW happily took our items from our ailing mothers home. Items sold immediately in first auction almost 6 months ago. We have yet to receive any money. They do not respond to emails or when they do they are evasive ...in addition, we have no idea what they are doing with other items we have entrusted to them. Do not do business with them. You would be better off donating to a reputable business. read more

Great place if you are a buyer. If you are a seller, STAY AWAY FROM THEM AT ALL COSTS!!! You'll be sorry if you don't! Multiple stars come from buyers who are antiques dealers, etc. they love this place because they sell stuff super cheap. That means they screw their customers who sell through them. They came recommended - from antiques dealers. I chose them because of the recommendation without doing research. Stupid on my part. DO NO NOT THIS COMPANY FOR APPRAISALS OR FOR SELLING YOUR ITEMS They tell you one thing that is misleading and then do something else. "Oh yeah, we can sell this! People go crazy for this! These sell for hundreds of dollars!" Then WHY did you start the bid at $10? Oh...yeah, they didn't say they could sell MY piece for hundreds of dollars. Very misleading, especially at emotional times like after a loved one dies. BEWARE! When they take things, they do not take a proper inventory. Also when they sell things, it's by lots, so there is NO PROPER INVENTORY OR RECONCILIATION of your items. If it's anything you can sell yourself, you will do far better. Their professional appraisals suck too. I had a written appraisal for resale purposes on a gold and diamond bracelet. $3500. They appraised it at only $2000 and wanted to list it for $800 in the auction. They sold a Platinum and diamond ring appraised at $1800 for $600. If I could go back in time, I would avoid them. THEY ARE SUPER NICE AND FRIENDLY - DO NOT FALL FOR IT! read more

Truly an AVERAGE Business to deal with. When you are seller they are a pure business and don't offer much incentive to sell with them. As a buyer their commissions are on the HIGH end. Their staff is "average" folks- Meaning some days they are nice and some days they are down right RUDE. They do not try to go that extra mile to be friendly which is really useful in todays market place. One CAN find a real " gem" (diamond in the ruff deal- but one has to go every time and listen to HOURS and HOURS of their boring voices and STUPID JOKES). Overall I would suggest going to Flea Markets, Garage sales, and Storage auctions as a better use of your time... But hey if you have HOURS and HOurs to waste then "Go on down!!!" to this auction... read more

I have been going to DGW for almost 10 years now. I have found the best stuff there and have furnished my house and my moms with the great furniture they have. I have also gotten a lot of cool collectibles and some of my most prized possessions came from DGW. I have also had them sell items for me as well. The staff is very friendly and fair. I bring my daughter there during preview and everyone always smiles and says hello to her and I. I have read reviews on here that are completely untrue. Most people think their items are worth a fortune that they will get top dollar. If you want top dollar, sell your items yourself and see how much time, effort and money it costs to run a business like an auction. To the people who are complaining about items that aren't as described, it is your duty to do your diligence and inspect the items before you bid. That is what preview is for. I have blind bidded a few times and still came up with great stuff. Do not listen to the bad reviews on here. This place is great and I have and will continue to recommend my family and friends to buy from here. read more

I love shopping at DGW. Everybody who works there is a character who brings fun and laughs to the process. Great way to spend a Saturday!

Below satisfactory experience. 1. Advertised for several items not featured in auction at all. I was very disappointed. 2. Very very rude and grumpy staff members. Didn't answer questions, poor attitude, talked back, mean faced... 3. Prices were so-so. Some totally overpriced and ridiculous. Others seemed okay. But I did overhear someone mention that one of their Asian pieces was likely fake, as the piece had some defects and something of that quality would never be used in the palace. Hmmmmm... read more

I've always had great service from DGW. My parents, and now my friends and I attend the auctions, and have found wonderfully unique imported pieces. I've never found the staff to be rude, in fact, in all my interactions, they've been quite the opposite. I'm a fan. read more

Let me start by saying I hate to give bad reviews and I'm a realist when it comes to the value of things. I was the Executor of an estate in Saratoga and was left with trying to dispose of a house full of stuff including a number of antiques. DGW picked up my items in May, with the first of my items set for sale that month. Auctions were held with the last items sold in July. Disregarding the fact that I'm probably realizing ten cents on the dollar, I've been contacting them for months and have yet to see any proceeds. Numerous calls get promises of payment being made "this week". My recommendation is to find any other resource for estate liquidation, it's just not worth the hassle. read more

If I could give negative stars, I would. Caveat emptor, let the buyer beware. They auctioned a 'Louis Vuitton' lot online, I bid & won. Required payment by check (should've been my first red flag). Turns out EVERY piece they sold me was COUNTERFEIT (confirmed with Entrupy A.I. software, google search to see why this software is so accurate). Said they acquired the pieces from a "government seized asset sale" (hmmm were the "assets" seized for being counterfeit??). Also claimed no one else who won complained (um, maybe not everyone has access to Entrupy & doesn't realize they've purchased fakes?!). They of course stood by their "as-is, where is" Terms of Service, even though they sold counterfeit items as genuine, and wouldn't accept return for refund. Never again. read more

Love going here every other week. Always friendly staff, great stuff to bid on. Never know what treasures you might find.

It's been a few years and the feeling of being totally abused and taken advantage of has not gone away. If I were robbed at gun point I think I would have a better feeling. read more

Horrible, Terrible! Liars! Please do not fall for what i did! They came very eager and positive took an entire 3 story home for auction, did not hear back from them in 4 months, kept calling every week and each time they said the person in charge is out of the office, we will have her call you!!! She never did. Finally after threatening them they said your check has been mailed a few days ago! it took another 1.5 months and no checks in the mail! Finally I received a check for $2000 for the entire home full of antiques from all over the world!! They are thieves, worst people to sell your valuables. When I received the statement and compared it with the list of what they took from the house, some items were not even listed, when I confronted them they said " Oh Sorry those just sold and we will send you a check for $12 dollars" which I still have not received after 2 months!!!! I hope you go out of business, how can you sleep at night with your conscious?!!! read more

My family accumulated many decades of memories, hand-me-downs, and miscellaneous stuff in a barn in Calaveras County. One of the owners of DGW (can't remember his name) went to the barn, and we all spent an entire day sifting through and itemizing mountains of boxes of antique books, china, artwork, Indian baskets, Oriental ceramics, and endless miscellanea. I attended the auction, and everything was auctioned to an eager audience of local antique dealers, individual collectors, and weekend drop-ins. The owner and everyone at DGW were highly organized, professional, and fair. Can't recommend them highly enough. Think I'll go to their next auction! read more

Went to D.G.W. based on a recommendation should have done my homework prior. Non responsive once you sign the contract. Numerous call to office always an answering machine. When you did get someone its could be a few more weeks or a couple of more auctions. Left two more voice mails prior to leaving this post as of post time no reply. Get other quotes prior to signing with this company. They pay you pennies on the dollar and don't give you any answers to your questions. There are better ways to clear your estate or dispose of your collectable then using this auction house. They still have items i cannot get updates on. BEWARE read more

Service was terrible. Trying to collect my check from the sale of my auctioned items took 2 months and several phone calls. The woman that answers the phone (English accent) is usually rude and abrupt. I would not recommend this auctioneer to anyone!! read more

VERY BAD EXPERIENCE!! True condition of items were not properly disclosed. DON'T do business here unless YOU personally inspect every square inch of every item you're interested in. For example, they may tell you a piece of china is missing, however they HIDE the fact that the other 15% of the china may have chips, cracks, crazing, or repairs. Even sellers on eBay are more honest and forthcoming. High Buyer Premiums and rude service as well. BUYER BEWARE! read more

We were under the impression we could just walk in. Once we got to the front door we had to ring the bell. A lady opened the door about half way. My fiance told her we are looking to get some artwork appraised. She suggested emailing pictures to her and she would send them to her appraiser. Didn't get the answers we were searching for and we were honestly hoping to get the chance to walk around and check out the items. Super bummed. But at least we know where to start. read more

DGW is fabulous! They know how to provide personalized service. It is like you are part of their family. They know the auction business well and will be honest with their appraisal. They let you know what will sell and won't. They help you market your assets to bring you the most you can from your estate. They are honest and fair people who don't make you jump through hoops or feed you a bunch of mumbo jumbo to keep you as a client. If you want proper mom and pop service, I head to DGW and stay away from the bigger auction houses. read more

From a buyer's point of view, I like this place. I attend the auctions periodically when I am looking for something I need rather than spending for a brand new item. I've picked up stuff for the house, gifts for my mom, and stuff for a couple of my hobbies. I have found some good deals and also some hard to find items that I was happy to get my hands on. I have never found the staff rude. Sure, they get busy at previews but they are friendly and helpful when they have time. There's a lot going on in that place and they seem pretty busy whenever I am there. That's probably a good thing. I like the auctions. They are fun. There is always a lot of stuff to bid on. I usually go to the preview to look at specific items and I aways see a few things here and there that I would would like to pick up. If I had anything negative to say about the place its that I am too tempted to buy too much stuff when I am there. When I go, I usually stay for most of the auction because I like the vibe. I have spoken to many of the regulars that go there to buy for the business.. lot of book dealers, antique dealers and even one guy that buys and sells tools. They all seem very pleased with the buying experience. These days, when I need something.. like, "Hey I need a bike" I think about the auction first before going out and shopping for something new. read more

My wife and I strongly recommend and support D.G.W. Auctioneers and Appraisers. We seldom miss a Friday viewing and attend Saturday auctions when we can. Staff has been polite, helpful and accommodating. It is a first class operation as we can attest to for we have done business with D.G.W. for many years! Fritz and Caroll K. read more

I really don't want to tell you what great stuff they auction off as it is going to send more people there and I will have to bid higher!!! They do have a lot of merchandise~ I have heard more than once and experienced also that the office is behind in sending out checks after the sales~ too much merchandise to keep track of possibly..and yes, the woman who is English is very short with you on the phone. (Owners wife?) Other employees are helpful but seemed overworked...auctioneers are on the money..speak great English, clearly and understandable. Be sure to check your merchandise as some stuff is broken, cracked, torn sometimes and you shouldn't bid high...so know what your bidding on..(once your hand goes up, you will end up with something you didn't expect!) They charge a small fee for a list of merchandise to be bid on but you can't get that until the day of the auction. read more

I've been going to auctions for over 10 years and have been both a Buyer and a Consignor. DGW is as best as they come - no doubt about it!!. ALL of their staff are always very polite and engaging and super efficient. I understand how someone may be disappointed if they are emotionally attached to their grandma's junk and think they're worth millions, but having developed a realistic and pragmatic appreciation of antiques & collectibles, I know what to expect and I am very satisfied. read more

Sold items at auction (10 items---total sale 800.00. Three months later I am still waiting to receive payment. personnel are always very polite, but they should be---they have my money. read more

I've dealt with the Auction for years both as a seller and as a dealer. They have always been more than professional and accomodating. I've always had great service! I would recommend them anytime. read more

15 years of a working relationship! Thanks everyone there for being a professional, knowledgeable and helpful staff. Probably 75% of all my business as an antique dealer came from you. Fun items, important pieces, and unique items kept me going for many years. 1000 miles away and I still use DGW and still get good service. Nothing negative to say about them a all. thanks for helping through the years. Carol G read more

I want to reiterate caution to the public by explaining EXACTLY how DGW Auctions schemed me out of $8,000-$10,000 worth of valuables from my Dad's estate. DGW has you sign a one page contact BEFORE they load the truck. The contract says you agree to whatever description DGW decides to put on your items--Catch #1 you are thinking in terms of the auction not in terms of the inventory consignment list DGW logs as they quickly collect your valuables. Catch #2 At the end of the day with your valuables loaded in their truck, a carbon of their just created inventory list that declares itself as "part 2" of the contract you signed that morning. The sketchy and brief descriptions of your parents most prized possessions could be just about anything. For example "shelf of silver". They do not count how many pieces, say whether the silver is plated, real, or what the item is-trays? eating utensils? antique spoons from England ? silver colored painted plastic? There nothing to describe the size of a box and most of it is described as "knick- knacks"- could be anything. When they sold all my mother's silver and gave me a check 5 months later I received only $10. Some items taken were REAL silver worth a lot of money; like a 12 pc flatware set worth $300+. Despite my own inventory values & 700+ photos of every item in the estate, seemed all 3rd party intervention including police kept referencing this supposed contract I signed. instead of focusing on the fact a significant portion of my parents estate disappeared and DGW will offer no photos or auction description to prove what items sold in each given lot. DGW professes to be a reputable business for 26 years, but if my experience is their common practice, perhaps their slick scheme has allowed them to pilfered valuables from the deceased & their families undetected. The only reason why I caught on is, my meticulous inventory and photo-taking I did before DGW came to my Dad's home. Catch #3 DGW claims they destroy all records & auction photos 6 weeks after every auction. In my case, they started selling in May and like others on Yelp have posted, I did not receive my first check until October not the 30 days as stipulated in the contracts; by then DGW supposedly and conveniently destroyed their records of all my sales. They certainly must HAVE to keep some records for taxes purposes/audits? To date, DGW absolutely refuses to cooperate by showing me EXACTLY what they sold in each lot. Catch #4 Here's another example how I believe DGW used what is called "shilling" to skim items off my Dad's estate. I consigned with DGW approx. 2 dozen of my Dad's very expensive high-end fishing poles-not Walmart stuff. I looked to see what each pole SOLD for on ebay and they were all in the $100+ range. DGW sent me $60 for all of them!! It is my theory DGW skimmed off a portion of the poles to sell later at 100% profit for themselves. In retrospect, I recall Andrew mentioning DGW has "tons of property stored in their attic/up stairs" which should have a big red flag, but at the time I figured tired executors let DGW keep unsold items. DGW does not know that I have found their photos of unique handmade items belonging to my dad that they bundled and sold in other auction lots and never paid me a penny for them. I printed hard copies of all DGWs old bidding sheets bidders use to bid from the internet. Using the lot numbers and sales dates printed on the settlement sheets DGW provided with the checks, and several items described are not my Dad's things. So what happen to MY Dad's things? Were they really sold? It appears to be fraud and I can prove it at least a dozen instances in it just with my one estate experience. I even receive 2 payments on someone else's auction items valued at $1,600. DGW refuse to fix that as well, so there is at least one other unknown victim. An executor has a legal obligation to protect the valuables of an estate and it's crucial to provide an accurate accounting to the probate judge and the other beneficiaries. The shady DGW descriptions make this impossible to do a diligent job of any such reporting. My siblings SUED me over the situation DGW created for me by not accounting to me for my Dad's possessions. DGW knew I was being sued and DGW couldn't care less. DGW had their lawyer, who apparently is unaware of their fraudulent activities reply to my lawyer, the District Attorney, the Sunnyvale police with their stance about how I knew the terms of the contract BEFORE signing.-you know, page 2 they illegally attached after-the fact without my consent or agreement. I filed a complaint with the BBB and collected enough evidence for the police and DA to acknowledge DGW's illegal practices, but they do not have funds to investigate because my calculated losses were under $10K. I spent much time typing this so consumers can BEWARE. Please get the word out. Is DGW a company YOU want to do business with? read more

The Worst!! I had DGW come out after 8 months it took me to do a detailed inventory, photograph and set fair market values for my Dad's estate household possessions required by the probate court after he passed away. According to my inventory DGW took $22,000 (my "thrift shop"fair market value approved by the probate court referee) worth of my Dad's best and most valuable possessions and sold all of it for only $6,000. Examples--A two year old flat screen TV I helped my Dad buy for $1600+ they sold for $50. They sold $2500 of depression glass for $470. I checked them with out the Secretary of State (SOS)-- I discovered DGW has been operating without a bond since May 2010. SOS immediately referred me to the District Attorney's office which is now handling my complaint. DGW was not timely in their payments as per our contract state I should receive a check within 30 days after each item is sold. (I was told they only make one final payment in estate situations and it took me weeks to get a check in October) I immediately discovered several missing items from the sale summary and contacted DGW immediately. Missing items included my mother $375 silverware service for 12 & matching serving pieces. It was simply listed as "numerous silver pieces" in their inventory the day they took it. Now they state "that's how we do it". Nothing on their summary indicates that the silverware was sold--all batched together under "silver" sold for only $10!! The lot numbers were altered for the auction & sales summary making tracking items impossible. Lot numbers were given letters and broken apart after the fact. Letters added to the lot numbers were missing A,B,C,E- Wheres D? Suspect were the extraordinarily large batches. For example 180 vintage hand tools were supposedly sold in one lot for only $70. (One identical wood handled screwdriver I saw SOLD on ebay for $100+ by itself) When we previewed their auction, there weren't any lots that large. A collection that large would likely been broke down into 3-4 lots. DGW took 6 jewelry boxes full of costume jewelry and only accounted for 2 of them, they refuse to tell me what happened to other 4 no explanation at all, as executor I am liable, can be made to pay for these out of my share of my inheritance...? DGW refuses to explain or provide any supportive documentation for any off these inconsistencies. The worst part is they list an $1100 Nikon camera & lenses on my summary sheet; but my Dad never owned a Nikon camera. They won't fix that either! DGW seem like nice British people, I previewed their auction, and have a long history buying at auctions . Now I believe and there is definitely something fishy about how far below fair market value my Dad's stuff was sold at during the very 1st auction. DGWs own contract says they must 1st try to sell at fair market value before lowering the price--in my case 90% sold exceedingly low at about 75% below fair market value at the very 1st auction. They do not comply with their own contract terms to lower the price from far market value in tiers after they items don't sell. As an executors handling estate funds you are required to be accountable to either the probate court or the other beneficiaries by law--. Unless you are an only child or have beneficiaries who are cooperative and don't really care (not my scenario at all) then stay far away from DGW as an auctioneer for an estate-they may cause you costly legal difficult or liability. Since the District Attorney has come on board, they have miraculously found several items that were missing from my payments & summaries. Today I received a letter from their attorney via the DA stating many items have not gone up for auction yet!! Despite a previous letter back in October stating everything had already been sold!! Beware, there is something wrong here and without a bond recourse is difficult. Just thought I'd save someone else the hassles I am going through. Go somewhere else!! read more

I would give these people less then a star they are rip off. They cheat you with prices I gave them so many items to action they kept most of out of it. They are unorganized people don't even know there own inventory. read more