This is a distribution center on the way home and I have used it quite a bit to drop off packages…read morein the past before Amazon set up free returns at Staples. For me the hardest part about coming here was the parking. Whenever I have gone to this location, the staff have been friendly and chatty, And I have never had to wait in line, which is always good for me. I think this location is closed or that was stated on a sign in the door back in September.

I actually hate Franklin Park UPS delivery so bad. I have never received a package from them…read moreanytime anything has been shipped via UPS however these employees love to hold my packages hostage at their location but me eight dollars to pick it up after I already paid for shipping. This is insane. This is illegal and I will be looking into contacting the FTC. This is beyond outrageous and as a former FedEx employee, I will tell you that FedEx would never treat their customers like this. At this point all of these employees need to be in jail.

Awful - do not use this company for LTL shipments. Tell you on time/date for ETA and even day if…read moreday it's out for delivery before changing it.

Former driver had to fight for my pay after 3 pay periods they still couldn't get me paid and…read moredispatch called every 10 minutes and cussed me out very unprofessional car got tired from yard in colorado they told me it's not there problem that I need to worry bout the load not my car

From the owner: Agencia de Envios de Dinero a Mexico y Centroamerica con el mejor Tipo de Cambio, tambien contamos…read morecon los servicios de Envios de Paqueteria a Mexico, Centroamerica, Venezuela y Cuba!! Pagos de Billes, Recargas Telefonicas y Mas!

This is one of those businesses that makes me long for a zero stars option…read more The energy from start to finish is "why are you still bothering me?" I stopped by to print out a few copies of a form to be faxed. The guy on duty was only talented in one area-- making up excuses. Pretty creative, to tell the truth. Yeah. Zero stars.

Stopped in here to drop off an item that needed to be returned to a vendor. Stopped at this…read morelocation as it was on the way home from work. I was taking a half day, so I got there around noonish. There was one person working the store by themselves, but there were several customers. I was waiting for assistance and the store clerk waited on someone who came in after me. All I needed to do was drop my package off, get my receipt and leave. Instead I had to wait for 30 min for service. Another woman came in with chairs that needed to be returned. She was looking for some assistance in brining them in, but the clerk told her he could give her a cart to wheel them in herself. A second clerk showed up with what looked like a lunch order for himself and the guy working the counter. He did drop the lunch off and came and assisted me. The vendor had told me that I did not need to repack the item, but the store clerk said it needed to be repackaged. He was helpful in putting it in a box and didn't charge me for it, so that was nice. But overall, not sure I would come back here if I saw more than two people in there, I would definitely turn around and wait another day.

They called me a day in advance. The driver called me 30 min prior to delivery. The installers came…read moreon time, they were sincere & pleasant. They completed the removal of my old microwave & installed the new one in short order. Everything was done perfectly. I am sorry to learn that many have had difficulty with this company. But, from my experience I would highly recommend them. I am a very satisfied customer.

Worst delivery service ever. Everything about the experience was terrible. Scheduling was a…read morenightmare, employees were rude, and delivery people caused major damage to my kitchen during the delivery and are refusing to cover the damage.

Always courteous, kind, and professional. I love this location.read more

Excellent shipping location. Packages go straight from the counter to the plane. I've never had a…read morebad experience here.

Updated review: while Eric and team packed carefully in Chicago, the items were placed haphazardly…read morein the container, with cardboard boxes beneath plastic bins. A number of items were damaged, and a lamp destroyed. Thankfully Minimoves processed our claim swiftly and without challenges (we were reasonable, got estimates, set value based on comparable items). So in the end, it all worked out. Just wish they'd been more careful when they put things into the container.

Updated review...partial move was done June 23. 2 very expensive ($2500) items were missing from a…read moreroom no one was supposed to be in with empty box top in a room they were in. Company said "File a police report. We have a stellar reputation and don't believe you."

Stopped in to get print cartridges…read more The staff there is always very helpful. The price was what I expected it to be. Service was quick and parking was simple. They always have what I'm looking for. Thanks guys

This place doesn't have the best customer service. The mgmt is just as bad. If the customer is…read morenot satisfied you don't come back with excuses and attitude. NOT even an I'm sorry or a thank you when finished!!! Aweful

Was treated rudely by employee named Nomar and asked to leave after asking why they only had one…read moreperson working on a Saturday morning. After waiting in a line of 6 people and only one person being served in 30 minutes, I asked why it was taking so long and was treated poorly. I left and cancelled my reservation . So much for express check in and advanced reservation. These app based services don't help when the customer service is slow and rude to customers. Customer service training would be a big plus for this location and U-Haul in general!

I don't see the benefit or point of doing online reservations. When I went to the Melrose Park…read morestore a young lady, was the associate present. She went through all the questions that I had already filled out online. This is very time consuming and got off to a late start! Then she informed me that they didn't have the appliance dolly but had the smaller dolly. That's another inconvenience because when I reserved online I did NOT received any notification that the appliance dolly wasn't available. So I downgraded to the smaller dolly for $7.00. We drove all the way to Woodridge,IL. And guess what? There was no dolly inside the trailer that I rented! We needed this dolly to move a refrigerator and heavy furniture. Because we were pressed for time we proceeded with out it and damaged the refrigerator in the process. When I spoke to the associate to let her know of this, she said that she wouldn't charge me for the dolly. I'm so dissatisfied with the service. I wouldn't use this location again.

Everything! The staff is very friendly and helpful! They are very considerate and considerate of…read moreyour needs.

Drivers lie about delivering and use pictures of other people's houses and gates. They do not…read moreprovide help in facility or customer care. To this day I still don't have my package.