We have used this company several times and have yet to be disappointed. We love that the boxes are…read moredelivered to our door step!

Wow! What a convenient, easy and incredible service. One stop shop, local business, order online…read moreand delivery was prompt and fast. Ordering online was fast and easy. Boxes, tape were more than enough for my duplex. I choose the 3 bedroom package. Gently used boxes were in great shape. Why buy new?! Save the environment. Support this great local Chicago business.

I've had two 10x15 here and I needed more storage, it's a great facility, laid out very well,…read moreALWAYS bright and clean I reserved a unit online. I'm not very tech savvy so I went in to make sure I did it correctly. Mike was so nice and reassuring that I did everything correctly. He's super helpful and knows how to get the job done!! I wish more stores had people like him.

The staff is very friendly, helpful and accommodating. The facility is extremely clean. I feel very…read moresecure storing my precious possessions here.

Service is amazing and the team here are all very friendly and knowledgeable. Their selection is…read morethe largest in Chicago. I went in looking for a crazy box size for a project that was six months in the making and finally found it here with their A1 customer service. The value is incredible and very reasonable. If you're like Me and you're looking for something unique or just looking for a good value on a lot of boxes come by and see the team here at citation they're amazing. Please note that this place is a big warehouse with the entrance around the side. So, walk up to the door, on the side of the building, and knock. The guys are inside and they are all waiting to help you with your project/business goals.

This place is perfect if you are moving and need a variety of sizes and a bunch of boxes. They…read morehave every size box ( and I mean every) you need and they even have move kits based on your apartment size ( 1 or 2 bedroom). The kits include boxes, wardrobe boxes, tape, paper, and bubble wrap. The rates are way better than Uhaul and the quality is incredibly better than half prices boxes store. Shout out to Jacob for amazing customer service. It is always nice to shop local and Citation does not disappoint. We will always use them for any of our box needs.

Been looking around for storage units and this place has amazing and fast service! Units are also…read morevery clean and the location is convenient!

Ease of rental process, Joey was very helpful . Clean and with digital access it's easy to get in…read moreand out

Do not use! Rented a unit in March 2024 for $65/month, got notice in July "due to market…read moreconditions" as another poster experienced, rate will be doubled to$130/ month. Only 4 months at the quoted rate and then double! They know they gotcha

Moving from the city to the suburbs- and needed short term storage- that was climate controlled,…read moresafe, and easily accessible-Life Storage on Main Street, St. Charles fit perfectly.

We can't do Card board boxes because My wife gets rashes from them. With Redi-Box Our move from one…read morehouse to another and 0° weather. Along with snow, blizzard was super easy. You guys know how easy it is to pack all your things. Label it and give it back without the hassle of keeping the boxes recycling and what not? Worth every penny I will definitely do this again. And i'm not stuck with all the boxes afterwards.

I was told to expect delivery today between 11am and 2pm. It is now an hour past that time and I…read morehave been unable to get in touch with anyone despite multiple emails, texts, and phone calls. Beginning to think this is likely a scam company.

Thank you to Scott for the outstanding support. He gave me while we were switching units.. life…read morestorage always go above and beyond for our family whenever we need them in a pinch whether there be a storage unit or some supplies that we need. We use two storage units in this facility. It's outstanding.

My partner and I have been customers here for many years (way back when it was called "Uncle…read moreBob's"). We have changed lockers sizes up and down over the years, and decided to do that again last weekend. It became a comedy of errors, when lots of little things went awry along the way. HOWEVER, we wanted to leave a review to say that ALEX was a great help, very professional and he went the extra mile to make sure that all of the little issues were cleared up and that we were satisfied. We are. Thank you Alex and Life Storage.

Mr Matt Lecount was the best customer service ive ever revieved. He went above and beyond to help…read moreme pick the right storage for me. After my wife divorced me my life has been downhill but his bright smile made me comforted. Over all hes the best!

I would totally live here…read more And who knows? With the way things are going now, I just might. I wonder if I can get wifi inside the unit? There's both a comfort and a sadness in a knowing that all of my possessions fit in a 10x10 box and I'd still have room to do jumping jacks in the space. Indoor, outdoor, climate control -- you name it, they offer it... and they do it with a smile, which is totally what I needed yesterday. So, after a what I'm trying to tell myself was just a small tragedy, a need for a larger storage unit came into play. I already have one stuffed-to-the-brim storage unit at a Public Storage facility that I'm exactly thrilled with. That facility is all outdoors, not climate-controlled, pretty dirty, seeing monster spiders and rat-traps in your unit is a regular thing, when I got the unit there was a giant hole in the drywall, and it's just an awkward shape that makes it very difficult to maneuver around all my work crap. Oh, and I've sliced my knuckle clean off TWICE trying to open their rusty locks. No bueno. Anyway, when this need to relocate many of my things arose, I immediately thought of Uncle Bob's, a place I'd actually been meaning to check out since I'd ridden my bike past here over the summer. I looked them up on Yelp shortly after that, saw that they had a nice move-in special, and their price for the same size unit as I currently hold at a Public Storage was only a few dollars more, plus these units are immaculate, the doors are larger so I can move larger things in and don't have to suck it in as I try to maneuver my way around pillars of old work boxes. I was lucky enough to come in a day that a friendly guy named Jim Allen was working. He's an older guy with a grit in his voice that's similar to what my Grandpa's was like, and I like that a lot. Jim was the MOST helpful person ever. So sweet, so patient, he took me to every unit that fit my size requirements and based on all the items I told him I wanted to store, was able to convince me to go down two storage unit sizes from what I was planning on getting, thereby saving me a bunch of moola. I can't thank Jim enough. He really saved me. Walking around the facility with Jim, you could tell they put a lot into making sure their facilities are top notch. They actually know their customers by name and you get the mom and pop feel to it, only there's no low-budget vibe from any of their units. Honest to god, when Jim was showing me the units, I felt like I was in a movie where a high-end realtor is showing me some fancy NYC apartment -- that's how nice this place is. I was especially impressed with how some of their building had full load-in garages that could fit 6 cars so you don't have to load in the cold and the elements, you just pull into the garage and close the door and you're safe and sheltered. The lights are all set to motion detectors so you'll never be left in the dark and each indoor building comes equipped with multiple flatbed dollies that are free to use at your convenience. I know storage units aren't the most riveting thing, but I'm beyond sold on this place. I wish I knew more people in need of a great storage unit place because Uncle Bob's deserves all the accolades I can give. Oh, and I have to give one more shout out to Jim at the front desk because he was just so kind, despite my continually having to correct myself after calling him 'Uncle Bob' no less than infinity times while walking around with him.