I rarely leave negative reviews, but the customer service here was so poor that I felt compelled to share my experience. If you're looking to be ignored when you walk in, not greeted, spoken to rudely, and treated like you're an inconvenience, then this is the place for you. Basic courtesy, professionalism, and customer service seem to be completely absent. The staff consistently came across as unfriendly, dismissive, rude, and unwelcoming, with attitudes that made the entire experience uncomfortable. I guess this is to be expected from a Jamaican establishment. There are two men who work there one with locs and another shorter gentleman as well and a woman who never smiles and face looks unpleasant and mean. Every interaction I've had with them has been unpleasant. They come across as unapproachable, and as if they don't want customers there. It's incredibly off-putting. The only exception was one young woman who seemed polite. If you're lucky enough to be helped by her, your experience may be different. Unfortunately, everyone else I encountered projected such negative energy that it made me question whether I even wanted them preparing my food. A welcoming atmosphere matters, especially at a place serving food and drinks. When employees treat customers with hostility, it doesn't inspire confidence or make people want to return. The last two times I ordered a smoothie, it was so thick and overly sweet that I couldn't even drink it. Both ended up in the trash, which was a complete waste of money. I also ordered a patty that didn't taste fresh and upset my stomach afterward. I can't say for certain why, but it certainly did not taste freshly prepared. Based on both the customer service and the quality of the food, I would not recommend this business. Management seriously needs to reevaluate the customer experience and invest in hiring and training staff who understand the importance of treating customers with basic respect, professionalism, and courtesy. Loyal customers are what keep local businesses alive, and treating people this way is not a recipe for long-term success. Overall, I'd rate this business 2 out of 10. read more

The jerk chicken patty is very good and a lot of choices for smoothies at affordable prices. You can tell quality ingredients are used and the staff are friendly. read more

I gave this place more than one chance because I wanted to support a local business, but every visit left me disappointed. The staff is consistently cold, rude, and unwelcoming. Instead of making customers feel appreciated, they make you feel like you're bothering them just by walking through the door. Also I felt ill after eating a patty from them. After my most recent experience, I went next door to speak with the owner and explain how unpleasant his staff had been. I genuinely thought he would want to hear customer feedback. Instead, he told me that if I didn't like the service, I shouldn't come back. I couldn't believe that was his response. It became clear that the attitude of the staff reflects the attitude of management. When the owner dismisses concerns instead of addressing them, it's easy to see why the customer service is so poor. I'll gladly spend my money somewhere that values and respects its customers. read more

I've always noticed this spot but have never gone in until this Wednesday. I needed a juice fix and oh my did they oblige. I came in and they were welcoming even making suggestions for me as a new customer. That Greeny, Di Signature & Sea Moss Special hit all the spots. I even purchased a natural juice in the fridge. Yes I needed all that to last the rest of the week. They did! I'll be back! Looks like I only scratched the surface with all I saw inside. This is a great neighborhood business to pour into. read more

Was getting my car fixed next door... I love my green juice.... They place is so nice And clean , will return ... the service was so pleasant and polite thank you read more

Yooooooo. As small as it is this is a one stop nutrition shop. Fresh juices, sea moss, nutrition, healthy snacks, perfect if you have food allergies or a restricted diet and need to fuel up. Beautiful, gracious, glowing human beings run it. They must be doing something right. read more

This is my go to smoothie spot. I drive 40 mins (more with traffic) for their smoothies. Unlike the majority of other healthy eating spots I've gone to you can tell Di Juice uses fresh ripe fruit and clean their greens very well because this smoothie that has a good portion of spinach and kale you can taste the the fruitiness and it doesn't have a dirt/ grass flavor. I think what I like most is they let you sample your smoothie before pouring it to the cup to ensure you're satisfied. They are worth the commute and the prices are fair! read more

Di Juice - Green Genius Smoothie - Juice Bars & Smoothies Near Me - Rosedale, New York

I came here on a whim. I was in the area and yelped "juice bars" hoping one would be relatively close as I wasn't feeling well, and was craving freshly made pure juice. When I got here I was the owner had just stepped in. Him along with the staff were very pleasant. He really got himself going when he decided to explain what all the different herbs and supplements do (lol). This place is Jamaican based and offers breakfast, açaí bowls, a different type soup everyday, patties, juices, smoothies, various supplements, herbs, teas and other health related things that you may need. So I wound up leaving with more than just a green juice because the food was so tantalizing. I got the veggie patties which were the best ones I've eaten and were vegan along w/the red peas soup which was also vegan. It was soooo chunky and delicious. Definitely more of a stew. I also bought a $30 jar of Seamoss which is supposed to have all these amazing health benefits. It's the new trend with COvid19 lingering. I try and take it everyday but it tastes god awful. I mean it's not supposed to taste good, but it's hard on the taste buds. I would definitely recommend this place to anyone in the area! read more

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juice is delicious, fish patties SOO good. crispy flaky crust. i love it here, always satisfied. 4$ for a pattie is tough but! it worth it honestly read more

Fresh juices and very informative staff! Highly recommend. Their immunity shot is no joke! Best I've had ! read more

Delicious and nutritious great service first time here I will Return . This seems to be a great local establishment read more

Di Juice - Green Genius Smoothie The Kool One - Juice Bars & Smoothies Near Me - Rosedale, New York

Who knew this hidden gem was right in front of my eyes on my daily commute. I was past delighted to find a place to obtain a health snack on the go. They serve a variety of medicinal tonics,healthy juices and smoothies. I enjoyed the light tones as I walked in. The customer service was great and very friendly. I order the Joyful Almond 16oz and that it was. My daughter ordered the House of Berries 12oz. She expressed that it was very refreshing and easy to drink. Overall this is a very nice juice spot. Only downfall the menu items have no pricing. Square cash is used. Will I go back, yes I can't wait to try other smoothies. They accept Apple pay, Square Cash, Google pay, cards, and of course Ca$h is still King for 2019, now next year I don't know lol read more

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I loved my green smoothie. It was cold and super tasty. The staff was nice as well. I would definitely go back.

Omg Since I came back to Rosedale I can't stop coming for morning porridge, fish and jerk chicken patties as well as an array of fresh juices and smoothies. If I could give this establishment and employees 10 stars I would...best service and menu options around. read more

Really great find! I felt very safe and had a delicious smoothie. I had the Berries and Bannana smoothie and added avacodo, it was fantastic. Friendly staff and they had a great set up for the damned Covid regulations. read more

Clean, fast, engaging, and affordable. Di-Juice is the new juice bar hot-spot in Rosedale. When I first visited Di-Juice, I wasn't too sure if this location would become my favorite. Originally, I would travel to locations across Long Island to purchase freshly made green juices. But Di-Juice changed that. The hardworking staff is friendly and understanding and displays an interests in providing great customer service while creating customer friendly relationships. The juice that I buy, normally, is the Green Supreme. I recommend Di-Juice for three reasons: they're a small business trying to provide healthy products to the Rosedale, Valley Stream, Lynrbook, Laurelton, and Springfield Gardens communities, freshly made natural and vitamin rich juices to aide with weight loss and other health reasons, and top notch customer service. As they continue to grow, they should focus on three aspects in the Queens market: local social media marketing, local radio advertising, and to beat their competitions around them -- lower juice prices or random discounts. Nonetheless, they have my support all the way! read more

Visited for first time 2 days ago and ordered a medium Twin Turbo shake. Cost me $10.50 and diarrhea and vomiting! I would never buy from this place again. The male server who made my shake seemed new. He accidentally dropped the cover of cup in the blender with shake while making it and also spilled the shake while pouring it and the female server insisted he don't bother to remake the shake. Instead I was told I got more than enough and I should just accept it. I deeply regret not pushing the issue to replace the shake because 2 hours after consuming I had vomiting and diarrhea. I should report the matter to Dept. of Hygiene but maybe when I have the time. Life is so busy.... read more

Horrible service, the service is really really slow. Drinks are over priced! I'd rather take a drive to Long Island then give this place my money !!! read more

The service may be a hit or miss depending on the staff but the juices and food are great.

Love this spot, one of these to start the day is a good day, try the fish patty's. Sometimes it's busy but deff worth it. green genius

The juice bar menu is absolutely amazing. They use fresh produce to make the juices and smoothies and they give you the opportunity to sample it before you pay. In addition, the patties and the porridge are excellent. I must inform you of the unprofessional and rude "supervisor/Manager" that works in the store in the mornings. To sum it up, I went to the store on a Wednesday and ordered Beet juice with lemon and ginger. The staff (2 gentleman and a lady) were very welcoming. One of the guys did an excellent job preparing my juice. I went back the next day and ordered the same juice. The lady (manager) was very rude. She replied "we don't do beets alone". I told her that I had the juice the day before. She then put her mouth to the store microphone and replied LOUD, We DONT DO BEETS ALONE AND WHOEVER MADE THE JUICE IS GONNA BE IN TROUBLE" Again, She is VERY RUDE. It would of been professional to say, I apologize to you however, it is our policy that we don't make beet juice without mixing it other vegetables. The lady Cleary tried to embarrass the staff that helped me the day before. It's disheartening because these young men work really hard and it seems that the women is a gluten for authority. The juice bar serves GREAT products but the manager has a nasty attitude. read more

Decided to check out Di Juice after going through such great reviews from yelp. The ambience was laid-back and friendly. Every single thing was terrific and tasty. Let me not forget the working staff, who were on top of their game and delivered attentive service. Can't wait to visit Di Juice again! read more

The FISH PATTIES are amazing! SMOOTHIES so delicious. Great service. Definitely a neighborhood gem! This place is a must try!

I've been to several juice bars and this by far is my favorite. Quality and customer service is always on point. You're greeted with a smile and leave with a quality, clean juice. They open early in the morning and stay open late at night so I can get my juice fix when I need it. They make each juice from scratch so call in your order ahead if you're in a rush. Great soups/salads and they're my new go to spot for bitters, flushes, etc. You can't go wrong. read more

Never disappointed when I come in. And I love being able to taste my smoothie to make sure it's to my liking before I get the full thing. Every so once in a blue the service can be a little off but it happens. I tell everyone about this place though. read more

the worst. never going back there.I was coming there from when they 1st opened but there attitude and customer service is the worst. always messing up your order then give you a attitude for there mistake. read more

I've tried sweet soca and joyful almond and they were amazing. Samples are given before finalizing your drink and I think that is the perfect touch. Prices and sizing are fair and love the service! read more

Amazing. Ladies there are so nice. Went two days in a row for the Sweet Like Soca Smoothie. So worth the drive from Brooklyn

This place is sooo good. They even give you a sample after they make your smoothie so you know what you are buying and can add any changes. I get the almond joy smoothie- delicious ! read more

Totally AMAZING!!!!!!! WOW! Tried the mucho mango, it was super delicious! The Long Distance Stulla was amazing and so filling! Mr. Fix-It superb! All of the drinks I tried had such a great combination of ingredients. Often, juice bars have a great looking menu, but the juice tastes terrible. These juices totally rock!!!!! Again super amazing! Love it, highly, highly recommend this place for healthy and delicious food! All freshly made on the spot. Wonderful!!!!! :-D read more

Updating my rating to a 4 due to lack of clarity on pricing and inconsistency. I've been to this spot quite often in the last several months. I typically always order the same thing - a small Green Supreme - usually the original or i'll add chia seeds & mango (it's now become a hit or miss whether it will be fresh or frozen). The pricing is never consistent and always varies depending on the associate who is helping that day. For the original without any extras I was typically charged $7.50 or $8. For the extras with Chia Seeds, I've been charged 3 different prices: $8.50, $9.00 and today $10.00. There's no pricing listed and there hasn't been since I started coming here. While I like having this gem in the neighborhood, the lack of clarity and consistency on what they charge for their drinks (or other products) and/or an itemized receipt, as much as I like supporting small businesses - especially those black owned, is making me want to stay away. read more

I went there for the first time today and I was very impressed with the customer service. We were greeted as soon as we walked in and he was very patient. He was knowledgeable about his products and the drink tastes amazing. I also had a pumpkin patty that was delicious. I def found a new drink spot and I'm excited! I would recommend everyone to try them out! read more