When you start reading reviews for IVF clinics--especially larger ones like Boston IVF--you'll see…read moreeverything from glowing five stars to stories of heartbreak. After going through it myself, I've learned that it's not really about the clinic itself. It's 100% about the team you work with. And if you're lucky enough to work with Dr. Emily Seidler and her incredible team then you've found the gold standard. We had a really difficult start at Boston IVF and came close to switching clinics entirely. The care we first received was impersonal and left us feeling completely lost. At first, we thought we could tolerate that if it got results--but over time, we realized our specific needs, questions, and goals weren't even being considered. The doctor was focused on what they assumed we wanted, rather than actually listening and working with us to maximize our outcomes. And then we met Dr. Seidler--and everything changed. Dr. Seidler is one of those incredibly rare people who is both deeply brilliant and genuinely kind. She doesn't just follow a set protocol--she pays attention. And I mean, really pays attention. When I did my first egg retrieval under a different doctor, we ended up with 7 eggs--and a massive insurance headache. We felt completely failed by the system. Then we met Dr. Seidler. She took the time to understand us--our goals, our history, our insurance limitations--and helped us make smart, thoughtful decisions that were truly in our best interest. Under her care, my next retrieval produced 22 eggs. That wasn't luck--that was her tracking how my body was responding and adjusting the protocol with care and precision. She stayed engaged, curious, and genuinely invested. She noticed things. She remembered things. She made us feel like we actually mattered--not just as patients, but as people. That kind of brilliance and humanity in one person? It's honestly a unicorn-level combo. And then there's Robin and Nikki, the two amazing nurses who make up the rest of this dream team. These women are absolute rocks. IVF is emotional, confusing, and full of logistical twists and turns, and they helped us navigate all of it with so much grace, clarity, and PATIENCE. They fielded every voicemail, email, and question (and yes, I had many!), and always responded with such kindness and patience, like I wasn't being overwhelming--even when I 100% was. Their kindness didn't come from a script--it came from presence. From actual care. And you can feel the difference. Thanks to this team, I felt supported, seen, and in incredibly capable hands at every stage. Their combination of expertise, compassion, and steadiness helped me stay grounded through a process that is anything but predictable. They didn't just guide me through treatment--they held me through it, with so much heart. And now, after three egg retrievals and three embryo transfers, I'm sitting here, 20 weeks pregnant, feeling this little baby kicking (!!) as I type--and the gratitude I feel is hard to put into words. I know I will carry this team's impact with me for the rest of my life. Dr. Seidler, Robin, and Nikki didn't just help us get here--they gave us the gift of feeling truly cared for in the most vulnerable moments. I will never forget what they've done for our family. If you're wondering whether Boston IVF is right for you--my honest advice is this: don't just look at the clinic, look at who you'll be working with. The right team makes all the difference. And with Dr. Seidler and her team, you'll be in the best possible hands. Their care changed everything for us.

I had a wonderful experience with Dr. Seidler and would recommend her to anyone struggling with…read moreinfertility. In my experience she has been caring, compassionate, and always responsive to my needs as a patient. I was diagnosed with stage 3 Endometriosis and following laparoscopic surgery performed at BIDMC I was able to get pregnant from one IVF cycle with a fresh embryo transfer. My wife and I are overjoyed that following a long wait for surgery due to COVID-19 I was able to get pregnant so quickly. Thank you Dr. Seidler!

Was not happy with my experience with Dr. Liu. I have PCOS and when I went to the "highly…read morerecommended" endocrinologist in my area, I was not happy with what I got. The wait for her to come into the room was a good hour. When we finally met her she seemed very distant and not concerned with what I was trying to say. She said all my problems would be fixed if I stayed on Jenny Craig (not cheap!) and went on birth control. I have excess hair growth due to testosterone levels double what they should be. I told her that I had been getting electrolysis done for about five months, with no sign of a decrease in hair. She didn't even look to see the areas of growth! I had read up on this disease before my appointment and most people with the same symptoms as me were prescribed metformin or spironolactone (on regulates sugar levels and weight loss and the other regulates hair growth) along with a form of birth control to regulate my cycle and my hormones. She told me I was too young to be on any meds (20 y.o.) but yet this condition could lead to infertility! I understand weight loss helps significantly but I was on Jenny paying hundreds of dollars a week with little progress. You can't loose weight when the chemical compositions in your body are programming it to hold onto the sugars and turn it to fat! She then sent me down for blood work at noon when by that time I had obviously already had breakfast and coffee. The receptionist down at the blood work center downstairs was just the icing on the cake for my awful experience. As he rolled his eyes at me and looked at me as if I had seven heads for thinking I could get blood work done after eating, when I was only listening to the doctors instructions. Both my mother and I left in an awful mood and immediately started looking for another doctor for a second opinion. Anyone else with similar problems go to Michael Gordon MD at Beverly hospital in Danvers. Although I had to wait 6 months for an appointment, it was worth the wait because he is the BEST. Helped me with all my needs, looked at the hair growth, scheduled proper blood work, and put me on the needed prescriptions. He couldn't believe the advice dr. Liu had given me.

Never in my life have I been treated in such a horrific manner by a professional establishment…read more I had a 10AM appointment, I arrived at the front desk at 10:08. The woman behind the desk smugly looked at her wrist watch and told me I was late. Yes, 8 minutes I said. There was a ton of road work on broad st by the rt 3 pick ups (which was visible from the office). You wont be seen today she replied. I was dumbfounded. Because I was minutes late? I demanded to see Michelle Campbell. She came out, took me into her office, and told me her schedule doesnt allow for people to be late. She would not see me today. I explained to her what had happened, she just restated that her schedule doesn't allow for patients to be late. Everyone has a 30 min window. Well, I asked her why we couldn't just use my remaining 20 minutes. All she wanted to do was "follow up" with me and probably order labs anyways. I'd gladly leave before her 10:30 showed up. No, she refused to see me and would rather chastise me for being 8 min late and tell me the remainder of my time (20 min) was forfeited. Well, I told her she could spend the next 20 minutes getting my medical file for me because this was ridiculous. The waiting room was empty, there was not a patient in site, and honestly, the time I was here before that I waited 25 min after my scheduled time to see Dr. Lavigne for an Ultra Sound. So I guess if they are behind its OK, but you better dare not be. I called Elliot Hospital and got a next day appointment at their Endo Unit. Do yourself a favor, dont waste you time, or money at the Thyroid Center. These doctors and nurses work for YOU. Nobody deserves to be treated this way.

I never usually write reviews good or bad however this time I need to…read more I am a type I diabetic. I currently go to Core endocrinology to manage my diabetes. I have been a patient of theirs for almost 1.5years. Before that I lived in a different state. Unfortunately the access to care at this office is terrible. If you get an appointment it in 6 months out. I have seen this doctor once as it has been impossible to schedule a time and day. I have Mondays and Tuesdays off. I made an appointment 4 months out as this was the only opening after my initial visit. Most endocrinologists prefer to see there patients 1x every 3 months. I unfortunately missed the appointment due to being in the ER with my 3 year old as she had broken her arm. I rescheduled for the following week thankfully they had a cancelation. My 3 year old saw her primary care physician for a physical where there had been a nodule behind her ear that had been noted at this appointment. Dr.Lamb her physician highly recommended her see an ENT Dr.Peck immediately. we saw Dr.Peck and he strongly suggested we operate to remove this unknown type of nodule. Being a parent its scary to have any issue with your kids. Fight or flight in me happened and I told him to schedule the surgery at the next available opening. happened to be the following Monday that I had a 1pm Dr.Mini appointment. I didn't even remember I had the appointment until I received the voicemail. No granted I know I not the best patient and have canceled appointments or may have not shown up and I will be the first to apologize first and for most. I received a letter from Dr.Mini's office stating they are going to dismiss me as a patient if I don't reschedule and or miss another appointment. So I called to make an appointment. This appointment happened to be 4 months away I took it. Now at this point my prescriptions for my insulin pump have expired. I called Dr.Mini's office and they said no problem we will send the script into Medtronic mini med. Medtronic mini med never received the script and had been trying on several occasions to conact Dr.Mini's office and all attempts were unsuccessful as there lines are either always busy or your on hold for at least 30 min at a time. I contacted Dr.Mini's office yesterday the receptionist said they sent the script. Called Medtronic mini med again and they said they have received nothing and will try to fax them a letter in hopes they will respond. Dr.Mini's office called me this morning stating they refuse to fill any scripts until Im seen. I had an appointment sched in 2 months due to them having no openings. She said that I need to be seen before they can write me any scripts and told me they have and opening on Monday at 1. I am working every day next week covering a Monday Tuesday shift for a fellow coworker so I cant make this appointment as it would be unprofessional to not show up to work on a day I promised id be there not to mention its in 2 days following the weekend. She gave me an appointment for 2 weeks from now. I asked what will I do for prescriptions? I cant survive with the supplies needed for my insulin pump. she said there's nothing we can do as it is in there policy to not write scripts if the patient hasn't been seen in a year. I totally get that I haven't been in a year and im sorry that life happens and I couldn't make this up if I tried. So I needed to reschedule my day Monday the day I needed to work to accommodate me not dyeing due to Dr.Mini Mahatas office not allowing me the proper prescriptions to survive at least until I could get into there office. I am so displeased and unhappy.

Dr.Mahata is an attentive, bright doctor that has always been professional and kind. She has…read morehelped me faithfully for the past five years.

Appointment making was easy. Pre appointment directions were clear and easy to follow. They took…read moreme in right away,a bit earlier than appointment time. They sensed my anxiety, but explained everything. The procedure was painless, and I reciceived some immediate feedback. Every professional from reception, nurses, anesthesiologists and physicians were professional, expert, empathetic and kind. Thank you.

I just had a colonoscopy done there yesterday, and I was so impressed with the whole experience, I…read moreHAD to write a review! Every single aspect of my experience, from the front desk gal, to the nurses, anesthesiologist, to the Dr., was exceptional. I felt extremely well-taken care of, and - although this may sound weird! - I actually had fun with everyone. If you're in the market for the services they offer, I can't recommend them highly enough.