I've been going to this practice 4-6 times/year for nearly 20 years. I have seen just about every doctor (consistent staffing) in the practice as well as several nurse practitioners (frequent turnovers). I have had only one negative, seemingly uncaring experience (with a doctor) in all that time...everyone else provided phenomenal medical care. The office staff are nurses are friendly and efficient. read more

I have been a long time patient with this practice, over 25 years. I have always rolled with the poor customer service and healthcare providers at this practice. I have to stop giving them pass cards now. They run this practice as a business first and patient minded second, even then I don't think they consider the patient. I would not recommend this practice for your healthcare needs. read more

Riverside medical group is caring, compassionate, and always goes the extra mile for their patients! MD. Stoica and the entire staff are knowledgeable and truly care about your health. I highly recommend this group for superb care. read more

Outstanding practice!! I've seen Several of the doctors there and each one was very caring, very thorough, and they all spend plenty of time with patients. They always call back when I leave a message, I always get an appointment, the same day if I call in the morning! The staff is always professional and efficient! I'd highly recommend them. read more

so i was a client of riverside medical group up until today 10/3/24 they are supposed to be a group on september 16 2024 this place called and said i need to come in for a physical ok booked it went to the appointment and it was canceled by them this doctor ajay nanavati last time i saw him he tried to give me phyic meds i still have open wounds on arms legs shoulders forehead and scalp no help no meeting to switch me to a different doctor this doctor told me riverside works as a team well where is the team work they threw me away like a old rag doll and i believe they banned me from other doctors in lowell ma may have found one outside of lowell don't go to riverside medical group read more

I have been a patient for many and have faced very serious health issues of the last few years and could not be happier with the service I have received...Have had no problem with getting emergency appt or changing them...Found the staff very professional... read more

Great office and staff !!!! Dr Sirakov is simply put , the most caring dr I have seen in my 50+ years!!! Couldn't be happier with my medical team as I get into the golden years !!!! read more

I have never experienced a more disorganized, uncaring, and incompetent medical group in my life. My first appointment resulted in a billing code error. That happens sometimes, and it is easy to fix. Two months of over 15 phone calls, 12 voice mails, and it has still not been resolved. My follow-up appointment that had been scheduled--they didn't even contact me about it. If you would like to be treated like shit, then go here. If you would like to avoid that, then run from this place at all costs. read more

I have been a patient with this practice for over 15 years. I recently asked for my daughter to become a new patient at this practice. I was told that a official appointment could not be made for her but to have her come in to complete paperwork. I was told a appointment with a provider could not be scheduled till end of June. At no point was it communicated that if this appointment was missed that she could not be taken on as a new patient. My daughter was having some medical issues before June so I attempted for her to see provider in office. I was told by a very rude office manager that they would not provide care for my daughter. I was so completely frustrated by the lack of flexibility and lack of empathy that this office demonstrated. I will be looking for a new provider for myself as well. I would not recommend care at this office and seek another practice!! read more

So incompetent. Staff is rude and nurse practitioner Susan Kim is the most incompetent medical provider I've ever seen.