I never usually write reviews good or bad however this time I need to.
I am a type I diabetic. I currently go to Core endocrinology to manage my diabetes. I have been a patient of theirs for almost 1.5years. Before that I lived in a different state. Unfortunately the access to care at this office is terrible. If you get an appointment it in 6 months out. I have seen this doctor once as it has been impossible to schedule a time and day. I have Mondays and Tuesdays off. I made an appointment 4 months out as this was the only opening after my initial visit. Most endocrinologists prefer to see there patients 1x every 3 months. I unfortunately missed the appointment due to being in the ER with my 3 year old as she had broken her arm. I rescheduled for the following week thankfully they had a cancelation. My 3 year old saw her primary care physician for a physical where there had been a nodule behind her ear that had been noted at this appointment. Dr.Lamb her physician highly recommended her see an ENT Dr.Peck immediately. we saw Dr.Peck and he strongly suggested we operate to remove this unknown type of nodule. Being a parent its scary to have any issue with your kids. Fight or flight in me happened and I told him to schedule the surgery at the next available opening. happened to be the following Monday that I had a 1pm Dr.Mini appointment. I didn't even remember I had the appointment until I received the voicemail. No granted I know I not the best patient and have canceled appointments or may have not shown up and I will be the first to apologize first and for most. I received a letter from Dr.Mini's office stating they are going to dismiss me as a patient if I don't reschedule and or miss another appointment. So I called to make an appointment. This appointment happened to be 4 months away I took it. Now at this point my prescriptions for my insulin pump have expired. I called Dr.Mini's office and they said no problem we will send the script into Medtronic mini med. Medtronic mini med never received the script and had been trying on several occasions to conact Dr.Mini's office and all attempts were unsuccessful as there lines are either always busy or your on hold for at least 30 min at a time. I contacted Dr.Mini's office yesterday the receptionist said they sent the script. Called Medtronic mini med again and they said they have received nothing and will try to fax them a letter in hopes they will respond. Dr.Mini's office called me this morning stating they refuse to fill any scripts until Im seen. I had an appointment sched in 2 months due to them having no openings. She said that I need to be seen before they can write me any scripts and told me they have and opening on Monday at 1. I am working every day next week covering a Monday Tuesday shift for a fellow coworker so I cant make this appointment as it would be unprofessional to not show up to work on a day I promised id be there not to mention its in 2 days following the weekend. She gave me an appointment for 2 weeks from now. I asked what will I do for prescriptions? I cant survive with the supplies needed for my insulin pump. she said there's nothing we can do as it is in there policy to not write scripts if the patient hasn't been seen in a year. I totally get that I haven't been in a year and im sorry that life happens and I couldn't make this up if I tried. So I needed to reschedule my day Monday the day I needed to work to accommodate me not dyeing due to Dr.Mini Mahatas office not allowing me the proper prescriptions to survive at least until I could get into there office. I am so displeased and unhappy. read more