I had a 940 appointment I been sitting since 951 it's 1116.... On a wait list the do not alternate…read moreappointments with waitlist (take 3 appointments then 1 waitlist). The way it is run is horrible. PLUS there are ZERO appointments online and HARD to book ANYWHERE! Alternate non appts with appts is NOT hard! Plus when u sign in it says 30-60 min wait BUT then they verbally say we can't guarantee we see you!

This is the WORST lab I have EVER been to. Btw this is my…read morefirst AND ONLY time I will go to quest. Quest labs makes labcorp look like a professional, scientific lab. First everything is okay, I get there, sign in, no problem. I'm asked back by a man who was working on Thursday September 25 at 2:20pm. I hobble back there because of my MS and he says I have to have my insurance card. Super weird, I never ever have checked in inside of an exam room. Usually payment and insurance/license are asked for upfront, which is what I did today at check in before even being called back. So okay, I hobble to the exam room where my caretaker and purse is, and hobble back. He then asks for my payment. What?!!?!?!?! I have NEVER paid a bill in a backroom at a lab! So with NO apology I have to hobble back to the front and get the card. The technician was enjoying my puzzlement and my limping all around the office. Labcorp doesn't do shady business like quest! How on EARTH was I supposed to know that they do payment where blood is drawn?! Sadly, it gets worse.... I am there for a urinalysis and I am given A PLASTIC WATER COOLER CUP AND A PLASTIC TO GO SAUCE CONTAINER LID ONLY TAPED WITH 1 PIECE OF TAPE for my sample!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! What. Is. Happening?!?!?!?!?! This has to be against some rules!!!???!?!??????!!!!!????!!! Usually it's put in a jar with an baggie on the outside and is handled with some type of professionalism. A label on a jar, with a lid that secures the urine, an outer bag, sometimes a flap you have to fold over. Not at quest labs at stoneridge!!!!!!!!!! There is literally nothing to protect the sample. The lid didn't even SCREW ON!!! How is this legal????? Poor technician too, urine is just going to be sloshing out of the badly fitted lid if he missteps. I do my sample and AGAIN BREAKING RULES, I put it where I was told, WITH ANOTHER PATIENT IN THE ROOM!!!! Honestly I will be SHOCKED if my sample isn't tampered with!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I have never been asked to have a sample in a plastic water cooler cup with a sauce to go container lid that cannot be properly screwed/fitted on, "made secure" with a piece of tape! I have never been to a lab with such little empathy, zero professionalism, a lot of shadiness, and with not even basic level care. How is this lab still open? *****PLEASE DO NOT GO HERE YOUR SAMPLES WILL NOT BE PROPERLY CARED FOR AND/OR WILL BE TAMPERED WITH!***** I included pictures of what I was given. I wasn't allowed to take a picture there so I used google to help show what my "sample cup," looked like. But unlike the second picture, the lid didn't stay on the cup without the help of 1 piece of tape.

Alex was amazing! I have a full sleeve tattoo, so I'm always a little nervous about getting poked…read morebut he made the whole experience so easy and comfortable. I really appreciated his technique of actually feeling for the vein instead of just relying on sight. It was quick, smooth, and barely felt like anything. On top of that, my doctor had submitted my order under the wrong code, and Kevin was able to fix it on the spot. That honestly made my day because the out-of-pocket cost would not have been great. Highly recommend! P.S. Make an appointment online at least 2 days in advance, you'll be in and out. Walk-ins take much longer.

The checkin process is a bit confusing as it asks you for insurance twice when you have added…read moreeverything before coming to the appointment. I was on time and the staff wasted no time getting the blood drawn. I was out in under 10 mins. Got the results in about 24 hours.

Lab Corp is located inside the medical building of 5860 Owen's Drive . It has a huge parking lot in…read morethe front with a lot of handicapped parking . Cool AC , roomy lobby and public restrooms for the clients . Inside the lane cope office are another smaller waiting area for the pate to who have checked in with the kiosk machine and waiting for their turn . The service is good and efficient. Blood draw area is clean and the medical staffs are very nice and professional. I did most of my blood work here . I used to go to other Labcorp offices on the eat bay and I was disappointed by their non antiseptic techniques. One Indian lady staff touched the garbage can with her glove and use the use glove to draw my blood . I have not returned to that labr corp . This location is completely different. I have been coming here for a few years . Highly recommended,

My family and I have been coming to this Labcorp location for more than six years, and for most of…read morethat time our experiences have been very positive. Unfortunately, my experience with the same front-desk employee on two separate occasions once in December and again today, more than six months apart has been very disappointing. Today, I accompanied my wife for routine lab work. While the front-desk employee was checking us in, I simply asked a polite question to confirm that all five tests ordered by her doctor had been included. The tests had been ordered a couple of months earlier to be completed now, so I wanted to make sure everything was correctly captured. Instead of simply answering the question, his response and demeanor were unnecessarily dismissive and disrespectful. When I asked why he was responding that way to a straightforward question, the interaction escalated. He spoke to me loudly and told me that we were not there for "action and reaction" and accused me of raising my voice, even though I had been speaking normally up to that point. I eventually responded firmly that he also needed to lower his voice and speak courteously. What makes this particularly disappointing is that I had a similar negative interaction with the same employee back in December. At that time, I chose to give him the benefit of the doubt and assumed he may simply have been having a bad day. Experiencing essentially the same type of behavior again more than six months later makes me concerned that this is not an isolated incident. Labcorp has otherwise been a place my family has trusted for years, which is why this experience stands out so much. Front-desk staff are often the first point of contact for patients, and basic courtesy, patience, and respectful communication should be a fundamental part of that role. I hope Labcorp management takes this feedback seriously and looks into the interactions and training of the front-desk staff at this location. It would be unfortunate for the behavior of one employee to undermine what has otherwise been a very good experience with this Labcorp location over many years.

I can't recommend Dr. Mielke highly enough. I've been her patient for over seven years, and…read morethroughout that time she has consistently provided exceptional care. She is incredibly knowledgeable, thoughtful, and truly takes the time to understand the whole person rather than simply treating symptoms. I have always felt heard, respected, and actively involved in every decision about my care. What truly sets Dr. Mielke apart is her dedication to staying at the forefront of medical research. She is always up to date with the latest scientific findings and evolving approaches to patient care, and she thoughtfully incorporates that knowledge into personalized treatment plans. It gives me tremendous confidence knowing that my care is both evidence-based and tailored to my individual needs. She explains complex medical topics clearly, never rushes appointments, and genuinely cares about helping her patients achieve the best possible health outcomes. The entire team at Optimal Spectrum is also professional, responsive, and welcoming, making every interaction a positive experience. After more than seven years under Dr. Mielke's care, I can confidently say she has exceeded my expectations in every way. If you're looking for a physician who is compassionate, exceptionally skilled, and committed to providing the highest standard of modern, evidence-based care, I wholeheartedly recommend Dr. Mielke.

Dr. Mielke, both a conventional and functional physician, has been taking care of me for a decade…read moreand a half, ever since I was diagnosed with a lobular CA tumor so large that a single mastectomy was unavoidable. She expertly put me on a regimen of non-toxic compounds that she adjusts every quarter based upon her indefatigable updating of the advanced science on which she relies. She is both caring and direct. I credit her with much understanding and support and, essentially, keeping me alive while I avoided toxic recommendations from my more traditional team. The complexity of Dr. Mielke's patients means that while she has a killer memory and excellent medical training plus nearly a quarter century of running her clinic, she simply cannot know everything that will ultimately be the key to a particular individual recovery. For those dealing with autism, Lyme and similar tick borne illnesses, for supplemental information that may be really helpful to try, give the recordings from the Autism Health Summit 2025 a hearing (info@autismhealth.com). This will cost you $100 and access to a wonderful, intelligent support group to inspire your journey.

Parking was easy and plenty…read more Came for my annual mammogram. Checkin was with a tablet: simple, quick and easy. A front desk staff asked you to the window to check insurance, your dob, etc. Quality of care was very good. The technician as very detailed with the mammogram and manager to finish it sooner than I expected still great images for my doctor. Will come again.

Every time my husband or I get our CT Scan or MRI done at Pleasanton Diagnostic Imaging Center, it…read moretakes over 1-2 weeks to get the CD. They are paid the fee on time but have zero regard for the patients who need the results to get the treatment then need. Every 2 weeks their server is down or some system is not working. DO NOT USE THIS FACILITY!

I'm giving all three stars to the women (all women so far) that work there. They are seriously…read moreover-worked and do their best to maintain a pleasant environment. If I could give them 5 stars and base this on the staff only, that's the way it would be. Now for the Quest part.....they need more employees there. They don't care if you have to sit for two hours after fasting in the morning, because they are too cheap to add more staff. Then, I recently noticed that they have a shrinking staff doing more work. Before they just completed forms by hand, whereas now they have to key everything into the system. This probably adds five to ten minutes per patient. Then they got rid of the receptionist they had. I overheard one of them telling another she was starving because sh had been working for seven hours and couldn't ever get just a second to eat. They didn't mean for me to hear this and felt horrible that it might sound like they were complaining. This wasn't the case at all. So ZERO stars for Quest the Company, and Five stars for the nice people that work there and work so hard with too few resources.

I had an appointment, and I only waited a few minutes before they called me in. They have a lot of…read morestations in the back. This location gets busy, but as long as you have an appointment it seems like they have a good system. Going to make sure the line keeps moving. Parking was not a problem. It's located in a strip mall type shopping plaza with a Mexican market next-door, where I ended up buying a watermelon. I came here to get a blood test and urine test done that was ordered by my primary care physician. The guy that drew my blood was friendly and there were no complications.

In a pretty sad strip mall, but the facility itself is actually one of the better labs I've been…read moreto. Even though they were slightly behind schedule, when my wife went in to get her blood draw done, it was done SUPER fast.

No one answers the phone or returns calls, at least not at the Pleasanton location. Norma sure what…read morethe issue is.

They confirmed I was having a girl And it's a boy…read more Ultrasounds were never clear. And always keep canceling my appointments

Never had a bad experience here. The only problem is parking. Get to your appt early or have…read moresomeone drop you off because there is rarely any parking spots.

After trying to go to the Mowry location yesterday and being met with senseless service, long…read morewaits, and rude staff- it was the opposite from my impression here. Practically empty waiting room around 3pm on a weekday with a much smaller waiting room as well. Whole process was quick and easy. I had an appt that I made the night before. The phlebotomist who drew my blood was friendly and did great! Most painless experience yet. Barely felt the poke and he kept his hand super steady with each collection tube change. First time here but this will be my new go-to location moving forward.

I like this location because they don't usually have a long wait time. However, they have…read moredisappointed me because today, they totally ignored my check in. I have arrived at 6:45, the wait time that I was given was 19 minutes with the option to wait in the car and receive a text when it's my turn. I have been waiting an hour and a half. They have been letting people walk-in, appointment-less, and it is official that they ignored my check in! This is very annoying and irresponsible on their behalf. I had to wait in lone for another 10 minutes before another employee came out to let people in. Immediately, I walked up to her and politely demanded she let me in. She did, she was very helpful and apologized for the inconvenience. I could tell that she actually cares about her job. Thank you, Bianca for taking the time to listen and servicing me. You have earned this review another star Overall cleanliness, decent. Plenty of parking. Customer service- Juhmer has exceptional customer service skills. The older Asian lady is very rude all the time, she's always giving attitude, and is rough when withdrawing blood. Unlike Juhmer, she has left my arms bruised several times. Bianca is super nice, caring, and gentle.

I have had good experiences with pain free blood draws at the Castro Valley location. However, this…read moreone is awful. I arrived for my appointment and checked in but had to wait over an hour to be seen. I told them I tend to faint when giving blood and need to lie down, but they said they 'don't do that' and had me sit in a chair instead. To make small talk I asked the tech why they decided to become a phlebotomist and she said it was because she had a shopping addiction. Nice. She tries twice to get my vein but cannot find it and I'm starting to feel woozy. Then, she goes to get help and leaves me sitting with the needle partially in my arm. I pass out and they get upset at me and then have me leave. To be honest, I cried after that appointment. It was humiliating and I'm never going back to this location.