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    Optimal Health Spectrums

    4.2 (48 reviews)
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    Lynne M.

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    Lynne M.

    You are worth it Lisa! Thank you for your kind review!

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    16 years ago

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    Lynne M.

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    Lynne M.

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    Lynne M.

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    12 years ago

    Dr Mielke really keeps up- to date on all the newest advances in health care for the brain and the entire body. Most doctors don't do that.

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    Lynne M.

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    Page 1 of 2

    Ask the Community - Optimal Health Spectrums

    Can you help with patients diagnosed with cancer?

    Hi Afsoon - while in this country only oncologists are allowed to treat cancer, integrative physicians can do a lot to help improve the health and quality of life of cancer patients. We have helped many cancer patients feel better and work on an… 

    Don’t See Your Question? Ask Away!

    Review Highlights - Optimal Health Spectrums

    Lynne in their compassion, intelligence, and likability.

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    Labcorp - Front entrance ( medical building )

    Labcorp

    2.4(57 reviews)
    1.5 mi

    Lab Corp is located inside the medical building of 5860 Owen's Drive . It has a huge parking lot in…read morethe front with a lot of handicapped parking . Cool AC , roomy lobby and public restrooms for the clients . Inside the lane cope office are another smaller waiting area for the pate to who have checked in with the kiosk machine and waiting for their turn . The service is good and efficient. Blood draw area is clean and the medical staffs are very nice and professional. I did most of my blood work here . I used to go to other Labcorp offices on the eat bay and I was disappointed by their non antiseptic techniques. One Indian lady staff touched the garbage can with her glove and use the use glove to draw my blood . I have not returned to that labr corp . This location is completely different. I have been coming here for a few years . Highly recommended,

    My family and I have been coming to this Labcorp location for more than six years, and for most of…read morethat time our experiences have been very positive. Unfortunately, my experience with the same front-desk employee on two separate occasions once in December and again today, more than six months apart has been very disappointing. Today, I accompanied my wife for routine lab work. While the front-desk employee was checking us in, I simply asked a polite question to confirm that all five tests ordered by her doctor had been included. The tests had been ordered a couple of months earlier to be completed now, so I wanted to make sure everything was correctly captured. Instead of simply answering the question, his response and demeanor were unnecessarily dismissive and disrespectful. When I asked why he was responding that way to a straightforward question, the interaction escalated. He spoke to me loudly and told me that we were not there for "action and reaction" and accused me of raising my voice, even though I had been speaking normally up to that point. I eventually responded firmly that he also needed to lower his voice and speak courteously. What makes this particularly disappointing is that I had a similar negative interaction with the same employee back in December. At that time, I chose to give him the benefit of the doubt and assumed he may simply have been having a bad day. Experiencing essentially the same type of behavior again more than six months later makes me concerned that this is not an isolated incident. Labcorp has otherwise been a place my family has trusted for years, which is why this experience stands out so much. Front-desk staff are often the first point of contact for patients, and basic courtesy, patience, and respectful communication should be a fundamental part of that role. I hope Labcorp management takes this feedback seriously and looks into the interactions and training of the front-desk staff at this location. It would be unfortunate for the behavior of one employee to undermine what has otherwise been a very good experience with this Labcorp location over many years.

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    Labcorp - Waiting area

    Waiting area

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    Cray , Mamogram ,MRI , Ultrasound

    Stanford Health Care - Currently under construction. These are temporary tables inside the cafeteria

    Stanford Health Care

    2.3(363 reviews)
    0.5 mi

    In my opinion, this institution is a huge setback to our area. They seem to be more concerned with…read moretheir own interests than the people they "serve". I have tried for over a month to contact patient relations. I got one call back from "Ashley". I called back leaving messages to call back, but now for over a month, they have seemingly deliberately ignored my requests. I put another call in to the main 3333 number to make a fresh request. The person answering clearly knew who I was and what the situation I was calling about was. I was assured I would be called back, but as of one week I have heard nothing. In general, I hear many people say that the doctors there generally don't really care about their patients, that they are arrogant, and don't communicate well. There is much more that i could say, but i will say that a large majority of the staff, are genuine people from our area, and do their job well, but the medical providers are the main problem that i have noticed and heard complaints about. There are definitely some good doctors, but they apper the exception not the rule. i only have experience with certain providers. Some are great some not at all. I do hear feed back from a number of people i know who feel similarly. One other important observation is that when you rate a Stanford doctor highly, they give you a rating questionnaire AFTER EVERY VISIT. Once you give a bad rating, say because you learned that an "excellent " physician was actually a "fair weather friend" and suddenly wasn't so good at all if things got challenging, then they seem to stop asking for evaluations. You will notice that their physicians public individual ratings are based on internal surveys, and it is difficult to find a way to rate the physician outside of their internal system, thus likely artificially boosting their ratings by limiting the negative ratings...

    Outstanding medical staff, but facilities and one unprofessional nurse left room for improvement…read more My wife Nikki and I recently had a 4-day stay at Stanford Tri-Valley to welcome our first child, our daughter Oraya Rose. From the moment we walked in, the staff was incredibly accommodating, starting with Jeanette at the front desk who gave us a warm welcome and a smooth check-in. The Medical & Nursing Team We cannot say enough good things about our doctors. Dr. Veeragandham (our delivering doctor) and Dr. Chandler (who cared for my wife in the days prior) were the most comforting and phenomenal doctors we've ever experienced. You can truly tell they care deeply about their jobs and their patients. Dr. Sanders, who discharged us, was also fantastic; he kindly expedited our release knowing we were exhausted from the small post-labor room and just wanted to head home. Throughout our long stay, we were supported by an army of wonderful nurses who checked in frequently to ensure we had a pleasant stay. We want to thank Kelly, Michelle, Chayenne, Stacia, Suzanne, Elizabeth, Maddie, Tricia, Deanna, Liz, Rachelle, Noelle, and Ranjita. We also want to give a special shoutout to Aaliyah, who was immensely helpful with my wife's labor exercises early on. Our absolute standout was our delivering nurse, Shinika (who we understand is a traveling nurse). She is a tremendous asset to the Stanford team! Her guidance and support were instrumental--she coached my wife so well that she was able to push the baby out in under 35 minutes. Constructive Feedback & Areas for Improvement Unfortunately, we did have a highly negative interaction with another nurse, Jen, who was in the room during delivery. There was palpable tension and attitude from Jen directed at Shinika. Even worse, while my wife was actively pushing, Jen abruptly announced, "The baby's heart rate is dropping." This caught us completely off guard, caused unnecessary panic, and disrupted my wife's focus. Thankfully, Shinika and Dr. Veeragandham immediately reassured us that everything was fine, and even the other staff in the room looked at Jen in confusion regarding what she was doing. We brought this up to the Assistant Nurse Manager, Joseph, but I am reiterating it here so Jen can be properly trained. If there is an urgent matter, it needs to be communicated professionally with the doctor, not blurted out to terrify a mother actively pushing out a baby. Facilities & Amenities The rooms were okay, but felt outdated and small compared to LPCH. Additionally, we were promised a celebratory meal once the baby was born, but we never received it. We were really looking forward to that after such a long and grueling hospital stay. Another suggestion for the hospital would be to add a community kitchen or hydration station for families. We felt terrible repeatedly asking the busy nurses for water and snacks. We didn't want to treat the medical staff like room service knowing they have far more important duties, so it got to the point where I just left the hospital to buy supplies at a store. Overall, the incredible medical care and nursing support made our experience a positive one despite the hiccups. Thank you to Dr. Veeragandham, Shinika, and the rest of the amazing team for bringing our daughter safely into the world! In the future, however, we will likely aim for a delivery at LPCH for a more modern feel and comfortable space within the same network.

    Photos
    Stanford Health Care - To return the trays

    To return the trays

    Stanford Health Care - Delivery meal.

    Delivery meal.

    Stanford Health Care - Outside look

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    Palo Alto Medical Foundation - Doctor appointment 9.20.24

    Palo Alto Medical Foundation

    2.5(280 reviews)
    1.2 mi

    I took my son for a quick checkup. All went well. Didn't wait too long. We had an appointment…read more The pediatric urgent care is moving to Pleasanton for those that may not know. I took a photo of the sign, you can see that sign for the address.

    A Bureaucratic, Inaccessible System That Wastes Patients' Time…read more Many Sutter Health specialists are housed at this facility. I cannot understand what benefit these doctors see in making themselves so inaccessible to patients, including those with excellent insurance and the ability to pay for care. There are serious problems with this system, yet upper management appears either unaware of them or unconcerned. The fact that a healthcare organization can create this many barriers for patients and remain highly profitable is deeply disturbing for those of us who have busy lives and still got to work to make a decent living. It represents much of what is wrong with healthcare administration in California. Here's the story: We simply wanted to schedule an appointment with one of their speciality departments. The ordeal consumed approximately 35 minutes in the middle of a busy workday, and we still did not receive an appointment. First, the appointments could not be scheduled online even though we have worked with Sutter in the past. The online scheduling system forced us to make a phone call on a workday. The first five minutes were then wasted dealing with Sutter Health's robotic assistant, which was terrible and repeatedly failed to understand what I was saying. Even after requesting a live agent, the system continued to badger me with more questions before finally transferring the call. The live agent was pleasant, but the registration process took another 15 to 20 minutes and included an impressive collection of questions that had little to do with scheduling a specialist appointment. Management is welcome to review the recorded call. Short of asking for my plumber's current whereabouts or whether I had remodeled my kitchen in the past five years, they seemed determined to conduct a full census of my life before allowing me anywhere near the information about my doctor's availability. Did I need a wheelchair? Did I live in a long-term-care facility? Was my insurance provided through my employer? Did I work full-time or part-time? I was busy and calling for one simple reason: to make an appointment. Ask for my insurance card number and Date of Birth, should take less than five minutes and still get them what they need. Instead, Sutter has apparently decided that wasting patients' time is cheaper than hiring enough competent staff to obtain information already available through an insurance card. One has to wonder whether the system is truly underfunded or whether its priorities simply lie somewhere closer to the executive suite than the patient waiting room. The call was finally transferred to the specialty department, where a curt and patronizing representative explained that the office requires a "faxed" referral (like they are in the ninteenth century), along with recent bloodwork and physicians' notes. After the fax is received, we can apparently expect or basically "hope" that someone calls us. If no one calls, we are expected to call back and ask what happened. But there is no direct telephone number for the specialty department. That means going through the same malfunctioning robot and the entire general scheduling process again, potentially wasting another 20 to 30 minutes of a working person's day. How is this an acceptable or productive process for requesting a basic medical appointment? To make matters worse, many of their physicians are not accepting new patients. In my experience, the access problem here is substantially worse than at other healthcare systems. Stanford Health Valley Care, for example, provides a much more functional patient experience through a MyHealth account and their records are in the system, they generally do not have to overcome this many administrative hurdles or give a referral to seek speciality care. Having excellent PPO insurance that tells me referrals are not needed and the ability to pay should not be irrelevant because an institution has built a wall of bureaucracy between its physicians and its patients. This is not patient-centered healthcare and this is absolutely not a doctor centered healthcare either. It is an administrative obstacle course. The doctors that work here should know better than to work with them.

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    Palo Alto Medical Foundation - Front entrance

    Front entrance

    Palo Alto Medical Foundation - Wonderful new doctor 4.18.23

    Wonderful new doctor 4.18.23

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    Optimal Health Spectrums - physicians - Updated August 2026

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