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    Dialed Pest Control

    5.0 (1 review)
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    1 year ago

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    Dan's Pest Management

    Dan's Pest Management

    (172 reviews)

    My wife noticed a scratchy sound above her in our living room. She called a company that sounds…read morelike an Arnie movie from the 80's. They wanted a small fortune. Dans came in and saved the day. This is an honest company and I hope the owner never sells to a corporation. They all rock.

    I reached out to Dan's Pest Management Inc. for pest control service for three units I manage in…read moreBakersfield. At first, everything seemed professional. They responded, showed up, and provided a quote. However, the experience changed once I started asking questions about the one-year service agreement and billing. Before signing any contract, especially one that locks me into service for a full year, I believe it is reasonable to ask clear questions about the billing cycle, payment dates, and whether anything would be prorated. I asked a simple question: if I signed and paid on 5/11, would my billing cycle start from that date, or would I still be billed on their regular cycle and lose part of the service period? I was not asking to avoid payment or get a discount. I simply wanted to understand what I was agreeing to before signing. Unfortunately, Rachel in billing did not seem clear on the answer, even though I had already discussed some of the details with Dan. That made me uncomfortable because billing and contract terms should be clearly understood by the company before asking a customer to commit for a full year. Instead of calmly answering the question, the tone changed and it felt like they became frustrated that I was asking about the contract at all. As a landlord who does not live in the Bakersfield area, I have to be extra careful about who I hire to service my property. I need to make sure the property is being properly maintained, the billing is clear, and the agreement is fair before I sign anything. Asking questions about a contract should not create tension or attitude from a company. I was genuinely interested in starting service, but this experience made me feel uncomfortable and hesitant. A customer should be able to ask basic contract and billing questions without feeling like they are being a problem. To me, that is not good business, especially when the customer is being asked to commit to a one-year agreement.

    Stop Pests

    Stop Pests

    (6 reviews)

    Came out same day we called for wasp hive removal. On time ... friendly! Explained what they…read morewould do and even knew the exact bee type they were! They took their time did a great job. Would definetly recommend !

    I recently moved and found out pretty quickly that we had an impressive bug population. Umm…read more.. yeah...no. Aside from the fact that we have kids and dogs, I may be part princess because there is absolutely NO WAY... After coming across this beast, I needed to hire someone ASAP. I chose Stop Pests Pest Control for several reasons. First of all, they used the safest yet effective products. This was an important factor considering my family and pets. Second reason is because it is a local family owned and operated company. As an independent business person myself, this was big for me. When I called, I spoke with Sheri. She was an absolute mint. She was totally professional and answered all of my questions. Two big thumbs up for Sheri. It seems like good customer service is a thing of the past, but not here. I hope that she is well paid and completely appreciated because she was above and beyond patient and always pleasant. The tech that helped me was Roger. Roger may as well have been wearing a cape had his own theme song. He was completely professional, informative and genuinely nice. Lastly, the price point! In addition to all of the ethical stuff, the coupling of customer service and cost can not be beat. I highly recommend.

    Dialed Pest Control - pest_control - Updated May 2026

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