Orkin pest control is HORRIBLE! DO NOT BRING THEM INTO YOUR LIFE! We live in a 36 foot rv due to fallout of Covid pandemic. It got infested with bed bugs (no idea how they got in). My husband was kicked out of his workplace. His workplace called Orkin to do an inspection and we were charged $4200.00 to fumigate so he could go back to work. The customer service was terrible for the most part. We are putting in a complaint to Better Businesd Bureau. Call other pest control professionals for getting help! I wish I could rate Orkin minus 10. read more

Orkin provided great services! The branch manager, Monique, was very attentive when any concerns arises. Our Orkin technician, Gustavo, was very knowledgeable. I appreciated the communication Orkin provided; they would notify me, via text, when the technician would be arriving. Orkin provided quality services for a great price. I would recommend them to others. read more

I literally see spiders 2-3 days later and so many other bugs. I'm currently looking for another company. Their products are just not effective. read more

Orkin Pest Control continues to follow in the footsteps of Banks Pest Control after Orkin began to handle our accounts. quite a few years ago. Our family has a used both manifestations of this company for about 45 years, and we have had very few problems with unwanted critters and other inconveniences from nature. The toughest nut to crack...no offense to the cute squirrels, who can be troublesome at times...have been the little Egyptian mosquitoes. Starting service in January, along with their regular service, is not too soon! Our application specialist, Cameron, always notifies us in advance that he will be coming by. He always has great suggestions and is very polite, friendly, and skilled. The customer service representative, who set up our early service, instead of having us wait until April, when mosquito service normally begins was very courteous and accommodating. I think her name was Dana, but I could be wrong. I apologize. Anyway, those newly arrived ankle-biters are clever and highly elusive. Fortunately, they surprisingly do not carry The Nile Virus, but it really hurts when they bite you. Bio freeze helps to relieve the pain, but it's better to head them off at the pass, with the containers that they set out in the yard. read more

Orkin - The large black container got dusty, but they'll clean it. - Pest Control Near Me - Bakersfield, California

Horrible service. Don't check traps they lay. Just want to spray for mosquitoes and not take care of reason they were contacted. Definitely cancelling. Had one good person then they change out with lazy people who do way beyond subpar performance save your money hire someone else or go buy traps and bait it'll be way cheaper and you get better result read more

I'd called Monday desperate in needing of Pest control service. spoke to Ashely and I will say she was so good listenign to my request and she was able get me service the same day..We are not permanent residents in kernville she understood and got the service same day. quickly responded. She asked specific questions about my needs and I gave them my answers. They were able to suggest the best solutions and prices for Pest control service. EXCELLENT CUSTOMER SERVICE. ABOUT THE TECH. RICKY, thank you for your excellent service and detail explanation he review contract and all the details about the product he was using , so much information and very professional also he was very careful covering his shoes to get inside the propery and I was watching his work and I will say excellent Service he really did a great job. sprayed every corner carefully worked the outside area and inside he was explaining the process, we were happy he provided so much information to help us understand the process. THANK YOU. Overall, I will say this " IF YOU ARE LOOKING FOR A NEW PEST CONTROL COMPANY IN KERNVILLE, CONTACT ORKIN THEY PROVIDE GET SERVICE, and they give you copies via Email and paper about all the services. 100% satisfied customer I will get service every month. Finally I have found a company that is reliable and easy to work with , also customer service is amazing and that is huge for new customers. Thank you for the excellent service read more

save you time and money and do it yourself, these guys will NOT get rid of or help control any pest or insect problems you maybe having . This has to be the worst major pest around . you're better off spraying sugar water around your property then hiring these guys . read more

requested service for gopher removal in back yard. Roderick did a great job. also taking care of insects. would recommend. read more

This is our second time using Orkin. The ants disappeared after the first time so I called them again. Last time two guys came and just sprayed the property then left. I said ok, as long as the bugs will not come back I'm ok with the steep price they gave me. This time it was Kyon by himself . He did an amazing job! He sprayed our property and was considerate of the places I want sprayed inside the house. I thought that was it! Then I realized he was cleaning all the spider webs I never had the chance of getting rid of. I'm so thankful and appreciative! He's awesome! Thanks for sending him and now you can count us as loyal customers if that's your protocol then that's awesome! read more

Wish I could give no stars at all. Just fired these idiots from our two properties. Have seen more bugs and spiders since Banks was bought out by these guys. I have had to constantly "remind" the guy to do his job. My Tenent just told he the technician flatly refused to spray inside: stating that "they don't do that anymore". Fired them the same day. You can do better with a local company read more

LOUSY SERVICE! TERRIBLE BUG INSPECTION, THAT LASTED LESS THEN 90 SECONDS! Lol I KNEW MORE THEN THE GUY WHO INSPECTED!! They are not knowledgeable at all! There customer service kept getting the information wrong, no return phone calls after two requests!! DONT WASTE YOUR MONEY! So I called SEQUOIA PEST CONTROL, the guy took his time on the inspection which lasted 30-45 minutes, which was a very thorough inspection! Plus SEQUOIA PEST CONTROL was cheaper! But I would of paid him much more because of his excellent service and honesty! read more

Horrible company and employees!! Came out to my place of business today because the landlord called them regarding a swarm of honey bees. Instead of referring the call to a beekeeper to come and easily collect the swarm the employee went ahead and sprayed the entire colony. This wasn't a swarm that was stuck in the wall, a chimney, or way up in a tree these were easily removable. Shame on this company for being greedy and taking the call. Will be telling all my friends. read more

We were customers of Banks Pest Control for 17 years, and then they were bought out by Orkin. We never had an issue until Orkin took over. Orkin has super nice employees, but maybe their products need to be revamped. I understand that pests can be worse depending on the weather, but like I said, no issues for 17 years until now... Another issue is being put on hold for an extended time. Be prepared to wait for some time before someone gets on the phone to help. Hopefully they read these reviews and fix their issues. read more

Had my house sprayed and the tech guy was super knowledgeable and very customer service friendly!! Not sure what these people are talking about, if you don't wanna pay for an actual good service then you can sleep with bugs. I am happy with paying for my service if that means no more mosquitoes 10/10 I recommend Thanks again Cameron for being the best bug guy out there read more

We are having a terrible mosquito problem in Bakersfield. Orkin keeps them under control. Thanks orkin

Called for a termite inspection. I was told my request would be sent to their termite department and I would receive a call shortly to schedule an inspection. It's been over a week and no call or anything. Apparently they don't want any business! read more

I wish I would of seen the bad reviews before paying this company anything...the first time they came out they were supposes to de-web, and spray inside and out, front and back...my jacuzzi was still full of webs around my deck...my fault I didnt check before he left. Few days later still finding live spiders in my house, I called the following week to have them come again...here we are a week later and Im still finding live spiders. Pick a different company. Very disappointed and feel like I wasted my money. read more

The field tech is so nice and knowledgeable. He is always willing to go above and beyond with all of your requests.

I am so happy that i changed from Banks pest control to Orkin Pest control. My service tech does an outstanding job and is very courteous. Very professional. Would highly recommend read more

Just awful. Late for appointment. Did a five minute inspection. Then called the next day to say they needed to set up another appointment for inspection. Waste of $105. read more

Orkin recently bought out both STOPest Control and Banks Pest Control. For those of us who were accustom to personalized service, it has been hell. Easter Sunday proved to be the day the mosquitos decided to invade our territory. I tried to call Orkin to request service but couldn't get through. So I registered on their website and made an appointment for fogging and traps to be set out for mosquitos. I realized the time wasn't going to work, so I went back online, only to discover that not only did I not have an appointment, I didn't have an account set up. I currently have three houses under service with Orkin. I set up an account, again, but there was no appointment, and I couldn't make one. I have tried many times, in the past two days to call, but i am put on hold for a ridiculously long time. The last time, I was hung up on. I am used to the phone being answered and talking to a person at the end of it. It won't hurt them when I take my business elsewhere, but I will get immense satisfaction. read more

This is a horrible company do not waste your time or your money they basically stole $35 out of my checking account after I told them to remove my card. Orkin are a bunch of thieves in the beginning they do not explain themselves I looked at my account recently and realize they took $100 out of my account after I agreed to only $35 a month I only got $35 of that hundred back absolute thieves. I'm only giving them a one-star because I can't post this without, they are -5 star. read more

Before Orkin bought up a few other local companies, we had an amazing tech named Justin, who provided amazing service. We have a daytime sleeper, so he'd text ahead and text when he arrived, instead of ringing the bell. I'd pull the dog in and unlock the side door so he could access the attic. He'd park where we asked, do the job, and text before he left to see if there was anything else before he split. Since the merge, we've had a different tech every visit. They have never offered to come inside to check the attic traps or the garage traps. They don't knock down cobwebs or do anything other than a quick perimeter spray and then bail. It's impossible to even get ahold of the local office. Any number they have listed goes to a national call center, who supposedly sends your concerns to the local office, but there's no follow up or correction. We had a pretty sweet deal for a while, but the local Orkin got too big to care about their existing clients. Cancelled service this morning. read more

I have been with Banks before it became Orkin. We were fortunate enough to get Thomas as our pest tech. He is knowledgeable, receptive and very thorough when spraying our home. If Orkin continues to retain a knowledgeable staff as Thomas they will continue have my business and I would definitely recommend to friends and family. read more

When we first started with service with Orkin it was fine. The last few months I've schedule a time for service and the technician just doesn't show up at the scheduled time. They'll show up at a completely different date and time and call saying they were trying to conduct the service but the gate was locked. I contacted the service line this last month and again scheduled another appointment for the service to be completed. Again the technician did not show up. I called the customer service line and they said they left him a message to contact me with an ETA. 30 minutes later still no technician, I once again called the customer service line and the lady stated we were the first customer for this technician. I told her this was the 3rd time this has happened and the lady was rude and just said so what do you want to do cancel it or reschedule it. Your company and customer services sucks! read more