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    Diamond Banc

    5.0 (2 reviews)
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    5 months ago

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    7 months ago

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    Nashville Gold and Coin

    Nashville Gold and Coin

    4.3
    (10 reviews)
    2.1 mi

    Kyle was reputable, kind, fair, and informative. He offered me an expert appraisal and a very fair…read more offer on the coins I brought into the shop. Should I need to do any coin and/or gold related business in Nashville, I'll be going here. I felt very out of my depths with a vintage coin collection that I was offered. I did a bit of preliminary research so I wouldn't be completely in the dark. Kyle was very transparent and again, as stated above, informative. Highly recommend. And, I'll add this as just a practical/logistic matter, it was really easy to find parking for the location. This was a nice added bonus.

    I recently visited this establishment to pick up some silver that I had ordered online and paid for…read morethrough Zelle. When I arrived, the employee could not find my payment in the system, which delayed the transaction. After several minutes, the payment information was found. I asked if the payment had simply not been entered previously because I overheard her apologizing to the employee I had originally worked with. Instead of clarifying the situation, she told me that I had missed an appointment on Monday and implied that this was the reason for the issue. However, I never scheduled a Monday appointment. My only appointment was on Wednesday, and I arrived on time. Then she tells me that she doesn't enter the payment information until the item has been picked up... When I questioned this, the employee gave me what I felt was an unprofessional response and continued staring at me rather than addressing my concern. I explained that I was uncomfortable with the way the situation was being handled, collected my silver, and left. The issue itself was minor and could have been resolved easily, but the customer service and communication during the interaction left a negative impression. When I arrived I had intentions to purchase more items, but after the way I was treated I figured I'd be better off taking my money elsewhere... and you would be too.

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    Diamond Banc - goldbuyers - Updated June 2026

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