I visited H & H Nail Salon on February 28th as a walk-in and have been sitting on this review for a…read morelittle while to make sure I reflected fairly on the experience and whether there was anything I may have misunderstood. After giving it some thought, I do believe I clearly communicated what I wanted, and I ultimately feel that I may have been overcharged. To start with the positives, I called ahead to see if they had availability for a walk-in. They told me it would be about 30 minutes, but I was welcome to come early and sit in one of the massage chairs while I waited. I appreciated that and did exactly that. It was relaxing to sit in the chair while they finished with other clients. Once they were ready, my pedicure began. I originally selected a lower-tier service, but the technician explained the Detox Pedicure very well and suggested upgrading. I agreed, and overall the pedicure experience itself was pleasant. While the pedicure was being done, another technician started on my hands with the manicure, but when another walk-in client arrived, that technician left to start a pedicure for the new client. The technician finishing my pedicure then move to her station and continued with my manicure and applied the clear dip. It was a seamless transition and excellent team work. I will say that I did like the quality of her work on my manicure and the dip. However, I did notice something with my pedicure. I had asked for clear polish on my toenails, and while it was drying it looked like some white dust had settled on the polish. I was trying to figure out how to mention it, but when the technician later applied oil to my toenails, the white appearance seemed to disappear and the nails looked glossy, so I assumed it had just needed to be brushed off. When I took a shower later that day my nails looked like I originally saw with a white dusty and matte look to it with some spot shiny. When I went to the register, I was surprised that the total was $130 before tip. I had calculated the $55 Detox Pedicure plus the $45 dip manicure, which I thought would be around $100. I assumed I may have miscalculated and didn't question it at the time, so I paid and left a 20% tip ($26) for a total of $156. When I got to my car and reviewed the receipt, I noticed there was an additional $10 charge listed for a "Cuticle Trim", along with a $20 "Additional Charge". $30 extra on to the bill. At most salons I've been to, the price of a dip manicure already includes the basic manicure prep such as cuticle trimming and nail shaping before the dip is applied. I get my nails done fairly regularly, and this is the first time I've ever been charged a separate and unclear $10 cuticle trim and $20 additional charge fee on top of the dip manicure price. The menu did not clearly indicate this additional charge, and it was never communicated to me beforehand. While I did enjoy the service quality of the manicure and the overall pedicure experience, I was not happy with the final finish of my toenails and was especially disappointed by the lack of transparency in pricing. This experience left me feeling unsettled. Clear communication about pricing, especially additional fees, is important so clients can make informed decisions before services are performed. Unfortunately, I don't feel that happened here. For that I don't plan on returning.

1 hour later my nails chipped after done. Either they used old nail paint or too thick. So I spend…read moremoney for nothing !!!

Simple, affordable, and excellent service! This is a fantastic hidden nail spa with a wonderful…read morestaff. I always go for the $30 classic pedicure; the quality is amazing for that price point. Highly recommend if you want great results without the "luxury" markup.

Got gel pedicure done here a few times. I like how quiet and…read morecalm the place is, and they are very accommodating with last minute appointments or walk-ins. The quality is always good too, I never had any issues with the results.

I've been coming to Pink Cherry for years and have seen several different stylists. This time I saw…read moreAshley, provided her with an inspiration photo and she made it happen. I'm so impressed and highly recommend her. Theresa did my pedicure and always does a great job (her warm personality is always welcoming!) and thanks to Yeremy for the nail art assist on the big toes. A true team effort today and I couldn't be happier. Thank you all!

I hate to write poorly, but this time warrants a bad rating. This is the second time I've come in,…read morewith an appointment already set and had to wait at least 30 minutes so I was able to have one of the services due to running out of time. My pedicure that normally takes at least 30 minutes was done in 20 and you can tell because the polish and cuticles are messy and the nails are crooked. Disappointing because it's so close to my house and I used to feel like I got good service here. I did mention that I think the polish job was done a little too quick and that it was bumpy and all that was done was an extra coat on top so most likely it's going to take my nails a whole day to dry, which I don't have. When I wake up in the morning, they are probably going to be even more messy. I will say, everyone here is very nice, but the lack of attention to schedule I think is causing the problems. I will not be back.

A terrific pedicure paired with a manicure so chaotic I had to pull the emergency brake two minutes…read morein. My hands were dipped into cold, soapy water--ice bath chic--and when I mentioned it, the tech just smiled at me. Not a "let me fix that" smile... more of a "good luck out there" smile. Within a minute, my hand was pulled out of the bowl and she launched straight into my cuticles with full enthusiasm. No gentle snips--just grab, tug, repeat. I commented again, and that same mysterious smile appeared, like we were sharing an inside joke I definitely wasn't in on. When she moved to the next finger with the same aggression, I called it. Show over. I prefer my cuticles attached, thank you. What made it stranger was that no one seemed to notice or care. The salon carried on as if a manicure hadn't just turned into a minor action scene. The pedicure, though? Lovely. Relaxing. Exactly what I hoped for. But between the cold soak, the cuticle rodeo, and the eerie silence from the staff, I won't be returning. I gave it a shot--my hands just didn't appreciate the adventure.

I'm sad to say they have changed staff and my last few experiences were not great. I had to tell…read morethe technician several times that she was hurting me. I went back a few times to give them plenty of chances since I had been so happy with their services. Alas, I won't go back and do not recommend. I'm searching again for another salon I can depend on.

Jackie did my nails, she helped me find the same color I got last time with Dani. All I could…read moreremember was it had a 7 in the three digit number. I think this is going to be my new signature color for both hands and feet. Just love it. Has very slight sparkle in the sunlight. Jackie is fantastic. Detailed and just pleasant to talk to. I always have good service here

First time at S&S and now a loyal customer. Very quaint, clean and the best mani/pedi I've ever…read morehad. Super friendly and attentive. Love the spa treatments on my feet. My cuticles are perfect along with my nails. So so happy there.

Move to the area July 2024 and have not gone to another salon since! It was the 4th of July and I…read morewanted my nails done and I called around to see who was open. They didn't answer when I initially called but about 5 min later they called me back and apologized for missing the call and told me they were open and to come in. I always see Alex and he always does a great job and whatever I show him he's able to replicate. If he doesn't have exactly what's in the picture he finds the best solution. He has never failed me. Everyone is always super friendly. The vibes take me back to when I used to get my nails done as a kid. It's not the next fancy place you see with a bunch of workers. It's always clean too! My nail health has been great as well and my set will last me over a month without breaking off. Highly highly recommend!

I had a manicure from Cindy, she damaged 2 of my cuticles. When I called to tell Jasmin I was…read moreconcerned because they looked infected. She feigned concern asked for pics, I sent. I asked she repair and cut off dead skin, she obliged but had not looked at requested pics. I tried booking with her she gave me a late appt in 2 days. Salon called 20 mins b4 appt. Telling me some silly story how she had to govto hospital.. I rebooked early 3days.. I got text telling me Jasmin is never coming back and I should look for another salon.. Seems very dishonest..

I switched over to natural nails after using SNS Dip for years. My nail beds were in bad condition…read moreand needed to heal. They use a product called IBX to strengthen your natural nails. I've been going to Ari for several months now and my own natural nails are looking much better!!! Highly recommend this salon plus they are open 7 days a week!!!

This place was great! I walked in and wasn't hit with typical nail salon fumes, so that was my…read morefirst good sign. Their nail color selection was color coded (OBSESSED), the nail polishes were "7 free", and their chairs had the comfy massage settings. My favorite part was the paint brush they used to spread oil on my arms and hands. I was in sensory heaven and went home to buy a brush for this purpose! We had the CBD pedi and mani. Both were excellent!

Please update hours of operations on maps. Closed on Sundays and maps shows it's open. I look…read moreforward to updating this review on my experience when I get a chance to come.

Excellent service very friendly. Coming from NY. Despite need of a mani and pedi. Will definitely…read morebe my go to Solon. Thank you so much for making me. Feel at home. Anna

Had SNS done on Friday by Vivian, paid $48 plus tip. and not even an hour later my thumb nail…read morechipped and broke. By Sunday 5 nails were broken, poor application of product. Went back to Vivian on Tuesday for repair and was admonished by her as to how she did everything correctly, she fixed the broken nails, all the while complaining and defensive. It was insulting and time consuming. When I got up to leave she told me to go to the register and I was charged another $33 to fix the poor job she did on Friday. She didn't even have the nerve to tell me she was going to charge me, she just disappeared to another room in the back. I will never go back or recommend Nail Expo to anyone. I hope the $33 dollars was worth it Vivian.

I'm not sure how this place doesn't have a 5 star over all review. I've been in Austin two years…read moreand have yet to find a nail salon that I thought gave a great manicure. These ladies did an amazing job and paid attention to details! They were super friendly and easy to work with, I showed them a photo of what I wanted And they made it happen! Will definitely be coming here from now on.

The sisters, Tracy and Anna, do an outstanding job! I use them for mani/pedi's and eyebrow waxing…read more The shop is clean and the atmosphere is great. They are two of the nicest people you'd ever want to meet. Tell them what you need and they will do everything possible to accommodate!

The nails aren't fully painted and they applied the acrylic far from the cuticle so it looks grown…read moreout very quickly.