Maryland Clock and Watch Repair is THE best team to repair your clock. In our case, we had an…read moreantique grandfather clock we were gifted from a dear friend in Germany during our time living there. It had recently stopped working and after a quick on-line search, we selected Maryland Clock and Watch Repair. Nick came to our home the very next day and repaired and cleaned our clock in under an hour. Nick is well versed in not only clock repair, but the history of clocks and their makers. In fact, he informed us that our clock was a Gustav Becker...a first heard for us! Nick will now be our "clock guy.". Thank you, Nick, for your professional and friendly service.

I paid $3200.00 to Maryland Clock and Watch for my antique non-running Herschede grandfathers clock…read moremovement to be overhauled. This clock was handed down to me from my grandfather. Its quite special to me. MC&W had my clock movement for about 10 months. I knew up front that it would take some time. Now back in my possession since Dec 22, 2020, how can this movement still have issues? The moon phase still does not work. I was assured it would after the overhaul. The chimes sound terrible due the hammers and tubes being out of alignment. I will say, it does maintain excellent time which is great, but that is 1/3 of the mechanical function of this clock, and to me 1/3 of the amount I had paid. Also, I did not get pictures sent to me during the overhaul process that I had been promised. When I brought this up I was then told I would get a comprehensive package including pictures with the return of the clock movement. Well, I received an invoice, "warranty" information and clock setting instructions. I haven't any proof that my movement was disassembled and overhauled. No pictures, no detailed information of what exactly what was replaced, cleaned or adjusted for $3200. I have been told more than once I will get a call and an appointment will be made to come out and look at my clock. To this day 4/04/21, no follow up appointment has been made to correct my clock issues. At this point, I have lost all faith in Maryland Clock & Watch. I will go elsewhere for the remaining repairs. I no longer feel as though they are a competent repair shop. FYI - Below is a more detailed description of the issues The moon phase dial will not move. I was assured this would be working. It should rotate to indicate when there will be a full moon. Strings - It doesn't make sense to me why the strings that pull the hammers and the strings that hang the tubes were replaced at my house and not at the shop? Obviously the movement was not tested properly before hand. Well over an hour was spent installing the strings for the hammers and the tubes at my house. Not all five strings, but four of the five strings were replaced by MC&W at my house. I still have one old original string that still remains, three of the new strings installed were provided by MC&W, and the fourth new string also installed by MC&W was "sewing thread"! Yes that's right, my "sewing thread". I was wondering why I was ask for string or thread? This is certainly not correct. The tone and volume of the chimes is not correct, one in particular is hard to hear the striking of the tube. After my inspection I see the hammers are not in proper alignment. Some hammers are resting against tubes, they should not do that. Also some of the hammers strike the sides of tubes and the top edges of the tubes, and again they should not do that. The tubes also are not in alignment to each other which compounds the problem. The tubes do not hang from the hooks at equal lengths. All off this should have already been done, inspected and tested. This is what makes me think that MC&W had someone else service the movement. Who really did the work I wonder? Lastly, any clock that operates with pendulum must be balanced. It is necessary so the clock is "in beat". My clock was never balanced. It was moved into the corner and left that way. It was gaining one minute a day. For weeks I was trying to adjust the speed of an unbalanced clock. I did end up balancing the clock, and now it keeps excellent time. I don't believe there is a clock or watchmaker on the premises at this time. I should have done a better job of seeking out a trained clock maker.

My experience at Smyth was just okay. My sales associate Lilly was pleasant & knowledgeable but it…read morewasn't a personable experience. Along with shopping for an engagement ring I was also hoping to find a jeweler I can come to in the future for other jewelry. Did not find that here. My ring also had to be resized like 3 times. I was never measured but because I could fit the display 6, Lilly ordered a six. Too small. I then went back, still wasn't measured, ring still too small. THEN I go back on the day they said my ring would be ready. I have no email (because the person typed my email in wrong) but I have the receipt that says what day my ring would be ready. I go. The lady says she can't find it. I leave, sit in my car for a little bit, find the receipt and demand that she checks again. She magically finds it. Eye roll. And now, the ring is too big. I'm FINALLY measured. Finally. And they redo the ring again. It fits. Would not recommend or return to Smyth in Timonium for jewelry purchases.

I worked with Smyth through their online portal.... I got a response from chat almost…read moreimmediately.... they were gracious and answered all my questions. The overnighted my timepiece as promised, without a hitch. The whole process was painless and a pleasure. Watch was fully stickered, warranty cards in place, packaged nicely. Would definitely shop with them again. Highly recommend.

Purchased our wedding rings and engagement ring from here. Erin was great and attentive!read more

An amazing experience... Everyone is personable with years of experts and very patience. It took me…read moreseveral visits to decide on my wedding band, but I never felt pressured!

Quick repair process for my beloved gold monogram necklace!…read more Was repaired perfectly within 24HRs and cleaned to shine like new. I am very happy and found the pricing reasonable. Street parking is very easy to find near here, or if you live in nearby canton/brewers hill/Highlandtown, you can walk! They are fluent in English and Spanish, too.

With hesitation, I left my favorite watch with them because they couldn't do an on site battery…read morechange. They told me it would be ready tomorrow for 3 days. They are not responding to my calls or texts. I went to the store in person 2 days in a row because they told be "tomorrow" I am getting frustrated and worried about my watch. If they would have given me an honest answer to begin with, I would have accepted that and taken my business elsewhere. Now my watch is nowhere to be found and no response. I texted them in English and Spanish. It indicates my text has been "read", but no response or call. I just want my watch back and I don't care if they changed the battery!!!!!!!! Update: watch is ready and they added a new band similar to my old one at no charge. I'll add 2 stars for their effort.

update: I think I mistyped it was $600 not $800 if memory serves and I was recently contacted and…read moreI'm getting reimbursed for the extra charge. As I said before the work was great and that's been resolved so 5 star it is

Absolutely delightful experience! I went in looking for an engagement ring, they helped me every…read morestep of the way in getting the perfect ring!

Staff is excellent and it has a very relaxing environment. Staff always willing to help you select…read morea enjoyable cigar.

Outstanding service, selection, and value. Love it. Need to go back soon. Very welcoming.read more

One of, if not THE, only beauty supply store for black women in the Cockeysville area. I thought…read moreI'd have to drive down to Towson or further into the city for one! Although, the store space is small and they don't carry as many products as other stores, I've never gone in and not gotten what I went in for, plus a few of those impulse items near the register (earrings, oil, lipgloss), etc.). Speaking of OTHER stores, the staff here are very helpful and I never feel like I'm being watched or followed as I browse, if you know, you know! They have a forever customer with me!

I REALLY recommend this beauty supply store. The staff is really nice. I just stopped in because I…read morenever been in there before and I end up being in there for 35 mins. They have any and everything you could ever image. They have a new customer for life! Sara is the BEST !

My van wouldn't start twice in a week. The second time was at five o'clock on a Friday. I quickly…read morescrambled to find a place that was still open and could help me. Enter, Batteries Plus. One call and I had a battery reserved. After a jump I drove right to the store. They directed me around back and changed my battery while I waited. They suggested a 15-30 minute time frame and, despite the difficulty of my van's battery setup, were finished right around 30 minutes. My van has been running (and starting) smoothly since. Looking for a quick fix to a battery issue? Batteries Plus just might be the place for you.

Friendly and helpful staff. Didn't try to upsell me on the products. Explained the differences and…read morelet me make the choice. Have been here 2x for car batteries and both experiences were easy and they were able to take care of of my issue quickly.