I chose Caliber Collision in Escalon solely for convenience, since my sister lives nearby and was…read morehelping us while we were out of state. Unfortunately, the experience was awful from start to finish. My car window was broken while my sister was driving us to the airport. Because we were traveling, she brought the car in on 8/8/25. Caliber initially suggested not using insurance because the window repair would be just under $400 (my deductible is $500) -- but that would have meant only replacing the window and not repairing scratches inside and outside the door. I clearly stated I wanted everything fixed and used insurance. The car was "finished" on 8/19 and sat undriven until we returned on 8/27. Shortly after, we discovered glass still inside the back passenger door and behind the seat. It had not been vacuumed out. When we called, we were told to bring it in anytime. On September 9, my young son tried to open the back passenger door and couldn't. The door panel started pulling away from the frame. When I brought it in on 9/19, an employee named Jesus immediately accused us of taking the door apart ourselves, repeatedly insisting "there's no way" it happened otherwise. Despite me calmly explaining that my son simply opened the door, he continued implying I was lying, scoffed at me, and behaved very unprofessionally. I spoke to the manager, who apologized but minimized the situation by saying both sides were "getting defensive." Meanwhile, the employee continued accusing me, claiming a "missing part" proved we took the door apart. The work was under warranty, and I have zero knowledge of car repair -- there was absolutely no reason for us to touch anything. I was told a part needed to be ordered and that I'd be contacted. No one followed up. By October 25, the door came apart again when my son opened it. On November 12, my husband brought the car in. The same accusations resumed, then shifted to blaming us for "pulling the door too hard." We later discovered the door no longer locked after that visit. At this point, I contacted Farmers Insurance, who escalated the issue and transferred us to a different Caliber location. From there, the experience completely changed. Carrie, the Regional Manager, was empathetic, professional, and proactive. She arranged for the Modesto Caliber Collision to handle everything, including transportation. Glenn and the Modesto team were excellent, and as of 12/17, all issues are finally resolved. Avoid Caliber Collision in Escalon. The lack of accountability, incomplete work, and disrespectful treatment were unacceptable. I'm grateful the Modesto location and regional management ultimately made it right -- but no customer should have to go through this. I am aware of the delays in us taking the car back to the shop, and because the initial repair was incomplete and the issues were not urgent to daily drivability at first, we were told we could bring the car back "anytime." Between homeschooling two young children, work schedules, and the fact that the car had already required multiple trips, it took time to coordinate returning it. Additionally, after being repeatedly accused of damaging the vehicle ourselves, I was extremely uncomfortable returning personally and waited until my husband could take it in. The delays were not due to neglect, but to scheduling realities and the shop's own mishandling of the repair.

A+++++ from start to finish, everything want smooth! The communication throughout the repair…read moreprocess to the quality of repairs!! I will be back for all my future repair needs!!

Did a great job detailing and cleaning out my Camry that needed a lot of love. Would definitely…read morerecommend to anyone who is looking for great work and awesome service!

Gabe did an amazing job on my 2018 Acura TLX. Over the last 7 years the beautiful metallic blue had…read morestarted to oxidize, fade and become quite dull. Gabe brought the paint back to it original beautiful shimmering blue as it was when it came off the dealer lot. I forgot how beautifully smooth the paint was when in prime condition. Gabe was prompt, thorough and friendly. I will definitely be using his services in the future. P

The only place in Stockton for truck detailing. Amazing…read morequality and customer service.

From the customer service, to the scheduling amiths participating in the biggest event in the city,…read moreto the shuttle arrangements, and extraordinary job performance this detailing business is better than any VIP service experience! No review comes close to the examplary wholesome service received! Even before I left their establishment I had already recommended their services to several pilots and yatch owners!

I spent weeks researching this and am pleased with the result. Price was more competitive than the…read morebay area by a mile so well worth the drive. This project was super difficult. Initially they warned me they might not be able to handle the details and many other ships eliminated the tough parts as impossible. They call these G Wagon level projects. But they pulled it off!

Guillermo is so professional and nice to talk to and the Tech staff did an amazing job on my brand…read morenew car. Super professional the entire team. Highly recommending Ceramic Garage

Logan and crew hard at work making both Corvettes sharp detailing outside and in…read more Highly recommend for all Thank you

Quick response to my inquiry by Logan. Great communication and offer of various packages of…read moredetailing - all reasonable! I chose one and picked a day and time. Like clockwork they arrived on-time and went to work. What a beautiful job they did. Don't go anywhere else.

First time I had a vehicle detailed. So glad I found a good detailer!…read moreExcellent work. Buffed out the scratches that were made by a scouring pad. The interior is immaculate, not a dog hair to be found which is amazing since my pup has gone everywhere with me the last 4 years I cleaned my windshield the other day but now...now it's like looking through a panoramic new car windshield. Even did a great job cleaning the engine bay, which I wasn't expecting to be done.. If you need a car or truck detailed...this is the place to go! The pricing I guess is pretty standard, but I wouldn't know since it's my first time. And since the truck was never detailed with a smoker and dogs, it was worth it. Definitely a go to place

Upon the suggestion of my very OCD Daughter I made an appointment and took my car to this company…read more Jason, the owner was extremely friendly and nice and explained everything that he was going to do, as I wanted the outside of my car detailed and his price was extremely reasonable. I was so pleased when I picked up my vehicle the following day she was beautiful. My car just turned two years old. I tried really hard to take care of it. I wash it myself and detail and wash the inside myself. Wow tires, engine bay , everything just beautiful. I just can't say enough about this job. I highly suggest that people take their vehicles. Motorcycles included to this company.. Again, friendly, reasonable professional, and a damn thorough job. I will go back.

Lee was personable and detail oriented on his tint application.Good quality of workmanship and…read moreunbeatable value for ceramic tint in the area..Staff were friendly & couteous.They also do PPF which I may consider ordering to replace my current one on my EV.

Great Service.. This is my second car that I have had my windows tinted by Lee and his amazing…read morecrew... Price was beyond reasonable and Lee was very courteous and knowledgeable about the tint and gave me all the pros and cons of which tint would be best. I would definitely recommend this place to anyone wanting to get their windows tinted...I was in there and out of there in just a little over an hour.... Amazing job if I could give them more than 5 stars I would... in my book it was a 10

My husband & I just had Adam of Platinum Wash & Mobile Detail clean & detail our Van and SUV which…read moreboth had hard water spots all over and very dirty inside! Adam worked so hard and did a superior job on both vehicles so well, they both look new again! He had to spend extra time on my CRV due to extra hard water spots but totally worth it! I'd recommend Adam completely! 5 stars +! Our cars can now go cruisin' down the boulevard! Adam communicated with us throughout the cleaning work!

My car was absolutely disgusting prior to the service (hence no before pictures, very…read moreembarrassing). After the service my car was smelling and looking brand new! I am very happy with the service! Adam was very responsive and punctual. The attention to detail and level of care provided to my car was excellent. He has a running special going on for the month of October, but even without the special the regular price is a great deal considering the amazing service! The mobile service feature is also very convenient. I highly recommend this business, and will definitely be a returning customer!